Sitia Beach City Resort & Spa

Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice. Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options. It was very quiet, possibly we were there on their last open weekend, not sure. Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight. I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water. We don’t think it merits the 5* rating.

We stayed at the Sitia Beach Resort & Spa, which is still advertised as a five-star hotel – maybe it was 15 years ago, but not anymore. The entire complex feels outdated and in need of renovation. We had booked a Maisonette room, but it was dark and located directly by the main pool. It was impossible to open the windows for light or fresh air because of the constant noise and lack of privacy. We asked to change rooms and moved to the main building, which was slightly better, but the bathroom was so tiny that there was no space to put any personal items. We had booked with breakfast, but the food was a major disappointment: mostly industrial, frozen products simply warmed up by the kitchen – far from what you’d expect from a hotel in this category. Overall, we left one day earlier than planned, disappointed and relieved to go home. Definitely not worth the five stars or the price.

Great place to stay!

Very welcoming Son and Mother host, amazing view , fantastic facility and extremely clean, all round great place to stay. I would strongly recommend staying here if you come to Sitia

Very unfriendly for non France people, although everyone speaks good English, everything is France orientated