Name: Country Inn & Suites by Radisson, Jacksonville West, FL
Address: 7035 Commonwealth Avenue, Northwest, Jacksonville, Florida, United States of America, Jacksonville, Duval County, US
Price range: $99–$120 per night
Rating: 8

What guests think

At Country Inn & Suites by Radisson, Jacksonville West, FL, travelers frequently praise the friendly staff, comfortable beds and convenient location off I-295, while noting the older, worn condition, occasional odors, and mixed experiences with cleanliness and maintenance.

Multiple reviews mention a cash-only $100 deposit requirement for certain local guests, which some found inconvenient or poorly communicated. Breakfast feedback is mixed, ranging from tasty and varied to limited or served cold, with occasional dine-in-only rules. Overall, it suits quick stopovers if you value access and price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities feel mixed: guests note recurring hot tub issues and a fitness room that varies in quality, alongside convenient though occasionally disrupted parking.

Related guest reviews

8

Alexis

Jun 4, 2024

·

Stayed 2 nights

It’s weird that this is the ONLY hotel I’ve stayed in that required $100 CASH ONLY deposit. Every hotel I’ve ever stayed in will put a hold on your debit or credit card for whatever the hold amount is. What if I didn’t have cash? I couldn’t get my money back for the hotel. My hotel was paid for in advance. I won’t make this mistake again. I know now to call & ask before I book at hotels. So if they got robbed, we’re just assed out when it could have been done electronically like all other hotels. They were working on the parking lot so space was limited and most of the vehicles were large. Very inconvenient. Otherwise staff was nice, rooms were clean.

6

Kevin

Oct 24, 2024

·

Stayed 1 night

Nothing special for a truck stop hotel close to the Hwy. Lobby and hallways had an awful smell. The hot tub was drained except the rain water and decaying leaves accumulating. The AC in the room sounds like a jet taking flight but at least it can be unplugged. The good things: free parking, breakfast, clean room. Comfy bed. Cheap. For a one and done stay, it works. If I were staying any longer, I would be somewhere else.

8

Terry D

Jan 26, 2025

·

Stayed 1 night

Ice machine needs cleaning. Black flecks throughout the ice. Breakfast food would be hotter is chaffing dishes were turned on before breakfast rather than after breakfast had started and eggs/sausage/potatoes had already gone cold. Otherwise decent stay.

8

Eric

Feb 26, 2023

·

Stayed 1 night

Nice hotel. Parking lot a little strange

8

Diohn

Nov 2, 2025

·

Stayed 2 nights

Room very clean. Breakfast better than most with peppers, cheese and salsa to add to the scrambled eggs. Nice clean fitness room with weights and treadmills.

10

PATRICIA

Mar 3, 2025

·

Stayed 1 night

Great water pressure, soft sheets, breakfast and EV charging.

4

Savannah

Jul 8, 2024

·

Stayed 1 night

All In all my stay was good the only thing g that upset me every after I tired the knob in the Jacuzzi or hot hot tub and it would work so hopefully that can be fixed asap

8

Amber

Feb 24, 2024

·

Stayed 1 night

Only think was wrong was the elevators were down and we was all on the fourth floor that’s a lot with a child but other than that it was nice

10

sioung

Apr 17, 2023

·

Stayed 1 night

Right next to the highway, fast , easy to find . Friendly staffs and plenty of parking .

10

LaToya

Jul 14, 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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Cleanliness

Feedback is inconsistent: many mention clean rooms, but multiple reviews cite pests (ants or roaches), mildew or smoke smells, filthy floors, and visible mold, with occasional housekeeping misses.

Related guest reviews

6

Freddie

Sep 6, 2025

·

Stayed 2 nights

One of the main problem I had with the room is when I start seeing ants crawling on the floor, I killed like 6 or 7 of them my first night of staying there, that's is why I give them a 3 star rating.

4

Rezonia

Apr 8, 2024

·

Stayed 1 night

I believe that the hotel is very out dated. It has mold by the air conditioner in room 104.

4

Jackie

Apr 25, 2024

·

Stayed 1 night

The bed was uncomfortable and the floors were filthy.

6

Sheldon

May 26, 2025

·

Stayed 2 nights

The property is worn. Smells upon entering. Moldy panels in roof. Carpet smells. Just needs a good deep cleaning and/or remodel. The staff was super nice. But the independent owner needs to renovate. First and last time at a Radisson.

10

robert

Jan 11, 2026

·

Stayed 1 night

Very nice room. clean, comfortable and quiet.

6

Latoya

May 4, 2025

·

Stayed 1 night

We found a condom wrapper between the bed and nightstand. We were given a new room and the new room smelled of strong mildew scent.

8

Edward

Dec 27, 2025

·

Stayed 3 nights

Room was clean and quiet, staff very nice and friendly.

2

Christopher

May 1, 2025

·

Stayed 2 nights

Roaches on the floor in the room and uncomfortable bed

10

latonya

Oct 7, 2025

·

Stayed 2 nights

Everything was good except there was an ant problem on the night stand next to the beds. House keeping but without any spray. Suggested getting that taken care of before next person check in

2

Dennis

Mar 16, 2025

·

Stayed 1 night

This place is disappointing and disgusting. My ceiling was peeling off and it smelled like mildew all over the hotel. Breakfast was terrible couldn’t even get fresh grits I never usually review places but I had to so I could save people from ever going to this hotel.

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Rooms

Beds are often comfortable and some rooms feel spacious and quiet, but decor and fixtures are dated, with reports of highway or AC noise and inadequate light blocking.

Related guest reviews

10

Jackeline Machuca De los

Nov 17, 2024

·

Stayed 1 night

Well, I liked the room, it was spacious and clean throughout and I felt very calm.

2

Aaron

Oct 11, 2025

·

Stayed 1 night

The traffic from the freeway at night was really loud. The breakfast was fair at best, staff was marginal at best. The manager was particularly bad.

8

Dawn

Dec 8, 2024

·

Stayed 1 night

Very friendly front desk woman and very helpful. I just wished I'd known there was a room darkening shade as unfortunately I didn't sleep because there were parking lot lights blaring in room all night.

6

Kevin

Oct 24, 2024

·

Stayed 1 night

Nothing special for a truck stop hotel close to the Hwy. Lobby and hallways had an awful smell. The hot tub was drained except the rain water and decaying leaves accumulating. The AC in the room sounds like a jet taking flight but at least it can be unplugged. The good things: free parking, breakfast, clean room. Comfy bed. Cheap. For a one and done stay, it works. If I were staying any longer, I would be somewhere else.

8

anthony

Mar 18, 2024

·

Stayed 1 night

Very nice but nousy on the interstate highway side!

8

Juan

Jun 18, 2024

·

Stayed 1 night

Very old tv equipment and don't support apps

8

Pamela

Jan 19, 2025

·

Stayed 1 night

It was okay. We were on the 3rd floor and wallpaper in the hallway was pulling away. There were also several places where areas of the hallway had been cut out but not yet repaired. There was some damage near the bathroom baseboards which should be repaired and painted. It is located in an industrial park with many semi tractors being parked there. The view from our window was of that parking lot. It was quiet and we felt safe, the front desk staff was very friendly and the breakfast was plentyful, but I thought it was a little overpriced, although it is directly off of I295. We stayed there because of the proximity to an even we were attending.

6

Philip

Feb 3, 2024

·

Stayed 1 night

Good Hotel a little older or a little rough but it seemed clean, my big upset was it was crazy noisey train blowing it's horn very 30 minutes all night long, Ptac really super noisy people constantly slamming doors, got no sleep at all

8

Nakisha

Apr 30, 2023

·

Stayed 2 nights

Staff was very nice but the facility is in need of a remodel. Peeling paint, peeling wallpaper outdate bathrooms

10

LaToya

Jul 14, 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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Service

Service is frequently described as friendly and helpful, yet recurring complaints include a cash-only $100 deposit for certain locals, slow or uneven responses, and occasional check-in or room assignment problems.

Related guest reviews

2

Aaron

Oct 11, 2025

·

Stayed 1 night

The traffic from the freeway at night was really loud. The breakfast was fair at best, staff was marginal at best. The manager was particularly bad.

10

Stephanie

Sep 3, 2025

·

Stayed 2 nights

Staff is always friendly, the areas are clean and parking is accessible and easy to manage.

2

Jason

Feb 19, 2023

·

Stayed 1 night

Drove over 6 hours arriving to hotel at 2:00am with the wife and 2 all kids to find the hotel gave our room away with no warning and notice. Terrible experience and very poor customer support from hotel. Would never book with them again.

10

Jesse

Sep 12, 2025

·

Stayed 6 nights

The staff was very friendly and helpful. Worked with me on multiple reservations

8

Jada

Jun 15, 2025

·

Stayed 2 nights

The only drawback was if you live within 3 hours of the hotel, you have to put down a 100 dollar cash deposit. They don't have an ATM so you have to find one. You get it back after your stay. Other than that it was a nice hotel. The bed and pillows are super comfy. I'd stay there again.

10

christine

Sep 22, 2025

·

Staff was professional fun and engaging.

4

Brian

Aug 10, 2025

·

Stayed 1 night

To start, at check-in, the lobby attendant insisted we pay a $100 cash deposit. When we entered the room, there were no sheets on the bed, and no shower curtain. There was also a towel stuck in the side door last night, which raised concerns about security.

8

Edward

Dec 27, 2025

·

Stayed 3 nights

Room was clean and quiet, staff very nice and friendly.

6

Ashley

Jun 21, 2025

·

Stayed 1 night

I booked my reservation online on hotels.com. When i arrived at the hotel, i went to check in, & the 1st thing the lady said to me was "your aware of the $100 deposit for anyone who lives within a 2 hour radius right?". I said no, its not listed anywhere on the website, not even when i went to pay online, there was NOTHING about a deposit. She said anyone who lives within a 2 hour radius

2

Allen

Mar 15, 2023

·

Stayed 7 nights

Spent a week here and staff didn’t clean room when requested. No customer services. Front desk staff really need to be properly trained. I wont even come here again, nor will I recommend anyone to come to this unprofessional establishment.

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Location

Conveniently off I-295 in an industrial/commercial area; easy to find and handy for road trips or the Baldwin Trail, but nearby dining is limited and some rooms pick up highway noise.

Related guest reviews

8

Greg

Apr 10, 2023

·

Stayed 2 nights

It was close to the Baldwin trail.

10

Edward

Nov 11, 2024

·

Stayed 2 nights

Very pleasant and easy to locate

10

jason

Mar 3, 2024

·

Stayed 2 nights

Pleasant staff. Dark room! Loved the blinds. Near the interstate so some noise. Free breakfast was nice! Bed was very comfortable.

8

Francis

Mar 6, 2024

·

Stayed 1 night

Location is good. Not any decent restaurants in the area. Check in was easy.

8

Carolyn

Aug 11, 2025

·

Stayed 1 night

This was the perfect spot for a quick overnight stop on a long road trip. Right off of 295, it was clean and comfortable. The odor of cigarette smoke just seemed to be an underlying smell, even in our room. I wish I could give it a higher score bc everything else was fine.

8

Chris

Feb 14, 2025

·

Stayed 1 night

Hotel was in a mostly unattractive commerce area.

10

ANGELA

Aug 4, 2024

·

Stayed 1 night

Clean, nice, quiet even though near the interstate

8

Luann

Aug 8, 2025

·

Stayed 1 night

Hotel is located in an industrial area and is showing some wear. Staff was friendly, bed was comfy and breakfast was typical for the hotel rate.

8

Pamela

Jan 19, 2025

·

Stayed 1 night

It was okay. We were on the 3rd floor and wallpaper in the hallway was pulling away. There were also several places where areas of the hallway had been cut out but not yet repaired. There was some damage near the bathroom baseboards which should be repaired and painted. It is located in an industrial park with many semi tractors being parked there. The view from our window was of that parking lot. It was quiet and we felt safe, the front desk staff was very friendly and the breakfast was plentyful, but I thought it was a little overpriced, although it is directly off of I295. We stayed there because of the proximity to an even we were attending.

10

sioung

Apr 17, 2023

·

Stayed 1 night

Right next to the highway, fast , easy to find . Friendly staffs and plenty of parking .

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many praise the hot options and variety, while others found items limited or cold and noted dine-in-only rules or limited meat choices.

Related guest reviews

6

Judy Dingler

Nov 8, 2025

·

Stayed 1 night

The lobby and hotel smelled like cigars, old stagnant air. We booked right before going in. If I didnt use hotels.com I would not have stayed. I had to use essential oils to help with the smell. The staff was nice. Toilet clogged in the am. The breakfast was ok. Not much of.a selection and the sausage was grey, like it was microwaved. On a positive note the bed was good and the sheets were comfortable.

10

junis

Aug 5, 2025

·

Stayed 2 nights

Breakfast always really good, and bed very comfortable, another great stay.

6

Jennifer

Jan 17, 2024

·

Stayed 1 night

Ac wouldnt blow cold, breakfast was subpar super dried out and out of almost everything at 7am wasnt refilled until someone came in to work.

10

David

Nov 17, 2024

·

Stayed 1 night

Excellent all the way around. Everything was clean All the furniture and the bed was extremely comfortable. Only wish the pillows were bigger or that there were more. And the breakfast was OK. At least it had options. Definitely better than most in the area. Definitely recommend staying here.

8

Terry D

Jan 26, 2025

·

Stayed 1 night

Ice machine needs cleaning. Black flecks throughout the ice. Breakfast food would be hotter is chaffing dishes were turned on before breakfast rather than after breakfast had started and eggs/sausage/potatoes had already gone cold. Otherwise decent stay.

10

Terry

Jan 7, 2024

·

Stayed 1 night

Very pleasant staff with nice accommodations. The hot breakfast bar was excellent. Convenient to highway and location of intended visit.

10

Stephanie

Aug 8, 2025

·

Stayed 2 nights

Hotel staff is always friendly and helpful. The breakfast is delicious and I appreciate the variety of options. The rooms are nice and cozy, and always clean.

8

Diohn

Nov 2, 2025

·

Stayed 2 nights

Room very clean. Breakfast better than most with peppers, cheese and salsa to add to the scrambled eggs. Nice clean fitness room with weights and treadmills.

6

Robert

Apr 5, 2025

·

Stayed 1 night

It was ok. Breakfast had good potential, but the eggs and potatoes were cold. They were out of syrup for the waffles, and there was no OJ.

10

LaToya

Jul 14, 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$107
March	$130
April	$118
May	$126
June	$128
July	$129
August	$124
September	$109
October	$113
November	$111
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $108	3 $102
4 $106	5 $110	6 $113	7 $110	8 $112	9 $107	10 $102
11 $108	12 $108	13 $111	14 $108	15 $112	16 $108	17 $108
18 $111	19 $120	20 $120	21 $119	22 $115	23 $108	24 $108
25 $113	26 $116	27 $120	28 $119	29 $115	30 $108	31 $108

Country Inn & Suites by Radisson, Jacksonville West, FL

Prices for Country Inn & Suites by Radisson, Jacksonville West, FL

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds

Suite, Multiple Beds (2 Queenbed)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Rollin Shower)

Suite, 1 King Bed with Sofa Bed (1 Kingbed)

Guest reviews of Country Inn & Suites by Radisson, Jacksonville West, FL

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Country Inn & Suites by Radisson, Jacksonville West, FL

Considering this hotel for your Jacksonville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $106
20 $103	21 $103	22 $106	23 $105	24 $105	25 $104	26 $107
27 $99	28 $114	29 $116	30 $115