Name: Best Western Plus Kelly Inn and Suites
Address: 1767 44th Street South, West Acres, Fargo, North Dakota, United States of America, Fargo, Cass County, US
Price range: $95–$297 per night
Rating: 8.83

What guests think

Across recent reviews, Best Western Plus Kelly Inn and Suites is praised for clean, roomy, pet‑friendly accommodations, a kid‑focused pool, and a convenient location near dining and shopping, with many guests citing friendly, helpful staff and satisfying breakfasts.

Repeated drawbacks include dated or worn areas, occasional cleanliness lapses (e.g., mold or stained linens), and maintenance issues like weak water pressure, faulty drains, door locks, or sporadically inoperable hot tubs and elevators. Guests also report crowding and noise from children or teams, small breakfast seating with inconsistent stocking, and slow or inflexible check‑in at times. Expect a family‑oriented stay with strong value if you prioritize pool fun and location over polished finishes and absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Kid‑focused pool with slides and a hot tub is a highlight, plus a small gym and a weekday social hour; many appreciate exterior room doors and easy parking. Downsides include occasional hot‑tub closures, strong chlorine, very slow/failed elevator, and some door/lock issues.

Related guest reviews

6

cindy

Aug 29, 2025

·

Stayed 2 nights

This hotel's better days are long behind. It wasn't very clean...round corners in the bathroom and the hall carpeting is really dirty. There was so much chlorine in the pool and hottub it made my throat burn just sitting in the pool area.nThe hotel really needs updating. On the plus side the beds are fairly comfortable and the staff is excellent. I liked the doors that go straight to outside. I could have done without the bottle of lubricant in the bushes.

10

Vicki

Jun 30, 2025

·

Stayed 1 night

We liked the 2 entrances to our room. One inside and one outside. It made is easy to move our stuff in and out.

4

Barbara

Jun 30, 2025

·

Stayed 1 night

Requested a high floor, got placed on first floor. Nothing else available. Door lock to the outside was broken and inoperable. Shower was not cleaned well, gunk and hair by drain.

4

Kathleen

Mar 3, 2024

·

Stayed 2 nights

Seems like there was not enough staff…check in took forever and they were very busy hotel was full. Difficult if not impossible to get service for extra towels at pool excetra! My son’s girlfriends car got hit in parking lot and they had no cameras to see what happened.

10

Deb

Jul 25, 2024

·

Stayed 1 night

From the moment we walked in the door, we were treated to very friendly staff! They also provided a happy hour for the guests. Very pleased with our stay!

10

Gregory

May 29, 2025

·

Stayed 1 night

The property is stunning with huge logs like the old lodges. The decorating is quite outstanding with the pictures and wildlife tiles. The pool is a playground for kids with the spilling buckets and slides. The room was spacious and comfortable..

8

Michel

Jul 28, 2023

·

Stayed 2 nights

Nice hotel with gym and hot tub. Social hour in the afternoon.

10

Roxy

Jan 17, 2025

·

Stayed 1 night

Clean rooms, good breakfast. Nice ppol area woth adult swimmimg time in the evening.

6

Debbie

Aug 11, 2025

·

Stayed 1 night

It would have been better but the elevator was not working. We had heavy luggage that was not easy for us to move up the stairs.

6

Lisa

Dec 2, 2024

·

Stayed 2 nights

The staff wadnt friendly, hot tub out of order.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas very clean, but recurring issues appear: mold on shower curtains, stained or unchanged sheets, dirty carpets/floors, and occasional musty odors. Housekeeping during stays can be inconsistent.

Related guest reviews

10

Jimmie

Dec 6, 2024

·

Stayed 1 night

Very clean

6

Julie

Dec 1, 2025

·

Stayed 2 nights

A stain on one of the sheets.

10

Valarie

Jul 14, 2025

·

Stayed 2 nights

Very friendly staff, room was very clean as was the whole hotel. I would definitely recommend staying here.

10

Susan

Sep 1, 2025

·

Stayed 1 night

We spent one night while in Fargo (family of four). The hotel, including our room, was very clean and well-maintained. Beds were very comfortable, the bathroom was spotless, and the front desk help was very pleasant and helpful. Breakfast offered a number of options and the attendant was great at keeping things stocked. For the money, I think this is a great hotel option. We'd return in a heartbeat.

4

Scott

Apr 2, 2025

·

Stayed 2 nights

*CAUTION* HOTEL DOES NOT CHANGE SHEETS BETWEEN GUESTS. Pulled back our sheets to find blood spots on the sheets that was also on the comforter and on the mattress pad so linens were obviously not changed from the prior guests. Repeated attempts to speak to management about experience have gone unanswered. Pool was fun for kids, breakfast was ok, will look elsewhere in the future for our stays in Fargo. If you end up staying here check your full bed prior to trying to use it.

6

cindy

Aug 29, 2025

·

Stayed 2 nights

This hotel's better days are long behind. It wasn't very clean...round corners in the bathroom and the hall carpeting is really dirty. There was so much chlorine in the pool and hottub it made my throat burn just sitting in the pool area.nThe hotel really needs updating. On the plus side the beds are fairly comfortable and the staff is excellent. I liked the doors that go straight to outside. I could have done without the bottle of lubricant in the bushes.

10

Dale

Aug 5, 2024

·

Stayed 1 night

Room and public areas were very clean. Our bathroom was in excellent condition. This is a key point for me.

6

Melinda

Oct 28, 2025

·

Stayed 3 nights

Clean room shower curtain had mold

4

Christy

Oct 4, 2025

·

Stayed 1 night

The front desk clerk, Sarena was very rude. I had called ahead to be sure I could check in at 2 since we were there for a wedding that started at 3. I spoke to a very friendly front desk gentleman on Wednesday evening and he assured it would be fine and said he was going to put a note that our room be cleaned in time for a 2 PM check in. When we arrived, Sarena informed me very rudely that check in wasn’t until 4. I explained I had called and was told that I could. In the meantime, a group of 6 or 7 people arrived after us and instead of finishing with me, she talked over me and was quite rude to the group. She asked if they were there for the wedding and when they said no, she said they couldn’t check in until 4. The lady behind me said her confirmation said 3 and Sarena demanded to see it. All of this while she was supposed to call assisting me. After she turned them away, she said she would check the wedding people in early but didn’t have time to be checking in 7 other rooms. As far as the room, there was mold on the shower curtain. Housekeeping should have Mold Armor to spray on those.

6

Jaime

Oct 26, 2024

·

Stayed 2 nights

Good breakfast in the morning. Hotel room in particular the black mold around the bathtub and the hallway carpet is really dirty and smells bad.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are large and comfortable with rustic décor, pet‑friendly options, and convenient outside entries. Some report dated features and maintenance problems (weak water pressure, faulty drains/fixtures, drafty doors, noisy HVAC), and a few whirlpool tubs didn’t work.

Related guest reviews

8

Desiree

Nov 1, 2024

·

Stayed 4 nights

I love best westerns. I requested a tub and the tub was not able to cover my body. I am a normal sized human.

10

Payton

Jul 5, 2023

·

Stayed 1 night

Very clean room and facilities. Bed was very comfortable. Could've used better shower pressure but that's about it.

10

Christopher

Nov 4, 2025

·

Stayed 1 night

Large room with King bed and sofa

8

Roger

Jul 28, 2025

·

Stayed 1 night

There is a bunch of food options nearby to choose from which was nice, in addition to plenty of shopping options. I did love the whirlpool tub in the room which made the stay more comfortable. The bed wasn't super comfortable but it did the job. The breakfast options were a welcome treat making the morning convenient.

8

Cindy

Oct 12, 2025

·

Stayed 1 night

Nice sized rooms. Very nice bathrooom.

6

Jason

Nov 16, 2025

·

Stayed 2 nights

We paid big bucks for a room with a whirlpool tub that didn’t work. Wallpaper was peeling in our room. The elevator in the hotel was THE slowest elevator I’ve ever seen. Sink drain was very slow. Toilet ran all the time. Dated mirrored closet doors

4

Chris

Jul 15, 2025

·

Stayed 1 night

Property is tired, walls are thin and the ac in the wall is very loud.

6

KRISTI

Jun 16, 2025

·

Stayed 1 night

3rd floor water pressure sucked. Couldn't get the shampoo out of our hair. Bathroom faucet broken - could not get hot water .

10

Lewis

Aug 21, 2024

·

Stayed 1 night

Real good hotel, will definitely be staying again. The wi-if here is better than anywhere I’ve been, including my own home.

8

Quinn

Apr 2, 2024

·

Stayed 3 nights

Had a room with outside access, cold wind whistled through the door. Fridge froze everything no matter how low it was turned down.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, with quick problem solving at times. However, several reviews cite slow or inflexible check‑in, poor follow‑up, understaffing, and occasional rudeness.

Related guest reviews

10

Russell

Jun 3, 2025

·

Stayed 2 nights

This hotel surpassed our expectations! It was clean, we had easy access to the outside (important to us as we were traveling with our dog) and the staff was super friendly and helpful!

10

Emilie

Jun 4, 2025

·

Stayed 1 night

The hotel staff was super friendly and helpful. They were happy to have us there and gave us all the information about the pool, breakfast and anything else we would need. The room was clean and the beds were comfortable. The room was large, which was nice and felt like we weren't cramped. Breakfast was great and we all had more than enough to fill up on. The pool was perfect for my kids to spend some time in and get some energy out. We would definitely stay there again when we come to Fargo.

2

Blake

Mar 30, 2025

·

Stayed 1 night

Took a half hour to check in as there was no staff at the front desk when we got there at 10:00pm. She then had a poor attitude.

2

Humberto

Sep 2, 2025

·

Stayed 2 nights

There was an issue with our room and our family member’s room. We notified the front desk and they moved all of us to other rooms on another floor. Since then we have had to initiate all conversations. They were supposed to get back to us about the problem and how they would solve it, but no response yet; it’s been about 2 1/2 weeks.

4

Jean

Jun 1, 2025

·

Stayed 2 nights

While I understand there was a 4:00 check in time, it seems it could have been more flexible at 3:45. There was no one in line and we were told she did not want to give us a room that was not clean (sounded odd given it was 3:45). Again I understand. When I came back at 4:15, there were 8 parties ahead of me to check in and it took 25 minutes to receive the room keys. The back log of people checking in could have been avoided by taking a few reservations earlier with less stress on the reservationist.

10

Justin

Aug 27, 2025

·

Stayed 1 night

Great staff

10

Jasmin

Nov 2, 2025

·

Stayed 1 night

Kind and helpful staff

6

CLARIELLE

Sep 18, 2025

·

Stayed 1 night

The room was clean and stocked. Pool was clean as well. Breakfast was amazing. We wished the service from staff was better though. It took forever and many follow ups until we got the crib we requested. One of the receptionists that we asked help from seemed like she did not want to help us at all and that we were bothering her. She even made my husband get the crib himself instead of getting someone from the hotel help out.

10

Wendy

Apr 30, 2025

·

Stayed 1 night

Front desk staff very friendly and accommodating. Rooms were very clean and beds very comfortable. Continental breakfast was excellent with a variety of options to choose from.

4

Christy

Oct 4, 2025

·

Stayed 1 night

The front desk clerk, Sarena was very rude. I had called ahead to be sure I could check in at 2 since we were there for a wedding that started at 3. I spoke to a very friendly front desk gentleman on Wednesday evening and he assured it would be fine and said he was going to put a note that our room be cleaned in time for a 2 PM check in. When we arrived, Sarena informed me very rudely that check in wasn’t until 4. I explained I had called and was told that I could. In the meantime, a group of 6 or 7 people arrived after us and instead of finishing with me, she talked over me and was quite rude to the group. She asked if they were there for the wedding and when they said no, she said they couldn’t check in until 4. The lady behind me said her confirmation said 3 and Sarena demanded to see it. All of this while she was supposed to call assisting me. After she turned them away, she said she would check the wedding people in early but didn’t have time to be checking in 7 other rooms. As far as the room, there was mold on the shower curtain. Housekeeping should have Mold Armor to spray on those.

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AI-generated summary based on recent guest reviews

Location

Convenient location near the interstate, airport, and plenty of shopping and dining; many found it easy to walk or drive to what they needed.

Related guest reviews

10

Sara

Sep 7, 2024

·

Stayed 1 night

Lovely place!! So clean, friendly staff, close to everything!

8

Daniel

Oct 7, 2024

·

Stayed 1 night

Hotel is in a great location with easy access to the interstate. Overall the property was very clean, but they need to do a better job cleaning up the tables during breakfast. Tables were left dirty by the staff and the guests were forced to clean them off in order to have a place to sit down. The breakfast itself was just okay, but nothing special.

10

Sharie

Jul 25, 2024

·

Stayed 1 night

Short drive to Hector International Airport; I always stay here when I have a flight out the next morning. Also, I love the bear photos, decor and even bears hanging outside some windows.🐻

8

Justin

Dec 18, 2024

·

Stayed 1 night

Great location

10

David

Jul 16, 2023

·

Stayed 1 night

Close to everything including the North Dakota Horse Park.

10

Brock

Aug 21, 2025

·

Stayed 1 night

Nice clean hotel with easy access to local shopping and dining.

8

Mollie

Jul 28, 2025

·

Stayed 5 nights

Great location, beds so-so

10

Holly

Oct 21, 2024

·

Stayed 1 night

This hotel is right next to plenty of dining and shopping options that are easily walkable. We had a pet with us and were on the first floor with easy access to the back with an outside door. Very quiet hotel overall and unique decor with carved bears all around. The beds were very comfortable and the room was nice.

10

Trevor

Aug 20, 2023

·

Stayed 2 nights

Quiet location, but close to the mall and lots of restaurants. Pool area is nice for kids. Would definitely stay again.

10

Joseph

Aug 28, 2025

·

Stayed 1 night

Very nice hotel. It has character. Liked the art work. It was close to restaurants. Able to walk to eat. And parked right outside our door. Satisfied!

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AI-generated summary based on recent guest reviews

Dining

Free breakfast is frequently praised for variety and hot options, but seating can be crowded and stocking or quality is sometimes inconsistent. Weeknight social hour with complimentary drinks/snacks is a popular extra.

Related guest reviews

8

Daniel

Oct 7, 2024

·

Stayed 1 night

Hotel is in a great location with easy access to the interstate. Overall the property was very clean, but they need to do a better job cleaning up the tables during breakfast. Tables were left dirty by the staff and the guests were forced to clean them off in order to have a place to sit down. The breakfast itself was just okay, but nothing special.

8

WANDA

Jul 2, 2025

·

Stayed 1 night

It was unique lived the style Need to dust large beams in common area Food was not put out on time and all At once so people couldn’t eat and were leaving Breakfast was not put out very much and we had to ask for them To cook more food which didn’t all come Out at once and again people were leaving. Only had eggs for breakfast yogurt machine wasn’t working

10

Susan

Sep 1, 2025

·

Stayed 1 night

We spent one night while in Fargo (family of four). The hotel, including our room, was very clean and well-maintained. Beds were very comfortable, the bathroom was spotless, and the front desk help was very pleasant and helpful. Breakfast offered a number of options and the attendant was great at keeping things stocked. For the money, I think this is a great hotel option. We'd return in a heartbeat.

10

Jacqueline

Jun 8, 2024

·

Stayed 1 night

This Wild West themed hotel had a great pool area to entertain young guests and good, clean rooms with nice weighty blankets. Not only was their breakfast good, but they also had a social hour in the evening that included complementary snacks and drinks. The drinks server was lovely and my only regret was not bringing cash to tip her with. The area around is right by the city visitor center and only a short walk away from several restaurant chain options.

6

Amanda

Feb 2, 2025

·

Stayed 2 nights

The breakfast and attendant left a lot to be desired. The pancake machine was out of order. The attendant didn’t keep things stocked. When asked to refill the water pitcher she suggested going back out through the lobby and down the hall to the water fountain instead. Otherwise great staff, clean and enjoyable experience.

10

Eloy

Aug 10, 2025

·

Stayed 2 nights

The rooms and beds were really nice. Breakfast is different every day with a lot of options so that’s nice. The pool is very nice especially if you have kids highly recommended to stay if you’re fargo

8

William

Feb 18, 2025

·

Stayed 1 night

Everything was great except breakfast was kinda disappointing. Microwave fake bacon that looked under cooked. No yogurt oj tasted spoiled.

10

Dustin

Jul 8, 2025

·

Stayed 2 nights

The breakfast was the best continental breakfast I have had.

10

Kelly

Nov 16, 2025

·

Stayed 2 nights

Breakfast was hot and stocked. The custom coffee machine was also great.

10

Norman

Jun 14, 2023

·

Stayed 2 nights

Beautiful, tastefully decorated hotel. Managers reception between 5:30-7:00 a pleasant surprise with Snacks wine and beer provided.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$128
March	$121
April	$120
May	$137
June	$135
July	$178
August	$130
September	$134
October	$137
November	$128
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $297	17 $130	18 $177	19 $179
20 $100	21 $117	22 $119	23 $109	24 $118	25 $171	26 $157
27 $95	28 $118	29 $122	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $215	3 $229
4 $110	5 $122	6 $108	7 $117	8 $119	9 $184	10 $185
11 $112	12 $120	13 $117	14 $120	15 $118	16 $177	17 $161
18 $102	19 $120	20 $117	21 $118	22 $118	23 $162	24 $166
25 $113	26 $118	27 $118	28 $119	29 $117	30 $149	31 $149

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Accessible (1St Floor)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Fireplace (With Sofabed)

Executive Room, 1 King Bed, Refrigerator & Microwave (1St Floor;With Sofabed)

Standard Room, 1 King Bed, Jetted Tub (Oversized Room)

Standard Room, 2 Queen Beds, Jetted Tub

Suite, 1 King Bed, Jetted Tub (1St Floor;With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Refrigerator & Microwave (1St Floor)

Business Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Bathtub (1St Floor)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Kelly Inn and Suites

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Prices for upcoming dates