Name: Promenade Hotel by Mellow Mood Hotels
Address: Váci utca 22., Lipotvaros, Budapest, Budapest (and vicinity), Hungary, Budapest, Hungary
Rating: 8.55

Guest reviews

8.6

Fabulous

Based on 1,754 verified reviews

Who stays here?

Business

6%

Couple

47%

Family

18%

Group

22%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Promenade Hotel by Mellow Mood Hotels sits right on Budapest’s main pedestrian shopping street, putting sights, transport, and dining within easy walking distance, and many guests praise the friendly, helpful staff and overall value for a simple city break.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Shamira

Apr 19, 2026

·

Stayed 3 nights

It was a decent hotel with staff trying to assist. Howver the intercom in the room was not operational and could not be fixed by the front desk. They offered a technician coming over on Thursday and we refused. The soap dispenser had no soap so we had purchase it. The manager was kind to leave a bottle of wine on our table with an apology note. On Saturday morning we accepted the note and returned the bottle to the front desk for the manager and staff to enjoy. A wine bottle cannot be a substitute for a non working telephone and shampoo. Thank you for the breakfast on Thursday and Friday. We left at 5:20 am on Saturday and usually hotel staff gives packed one. Here the staff - both front desk and the kitchen politely refused. Here are the facts and its strange that basic hospitality rules are not adhered.

10

Bob and Kathi

Apr 10, 2026

·

Stayed 2 nights

Very comfortable hotel in the best ever location! Super nice staff, good English, excellent breakfast! Highly recommend.

10

Kevin

Jan 25, 2026

·

Stayed 1 night

Great stay and great location

6

Teresa

Jan 1, 2026

·

Stayed 2 nights

The room was basic but functional. Downside is our room 501 looked out to the lift so you had to keep curtains shut all the time which made it gloomy. I had requested as a room at the front of the building as it was my daughter’s 40th birthday, but presume they had no front rooms available. We went to breakfast 1 day but there was no tables available. The waitress kindly let us use the table by kitchen door but had to sit same side, bit cramped. Didn’t enjoy selection of food, and found a bit dry. Didn’t bother on 2nd day

10

Linda

Dec 15, 2025

·

Stayed 3 nights

Everything about the Promenade was excellent! The staff, the location, the room, the efficient elevator - it was perfect for my Christmas Market trip!!!!

Váci utca 22., Lipotvaros, Budapest, Budapest (and vicinity), Hungary

Location

With a stay at Promenade Hotel by Mellow Mood Hotels, you'll be centrally located in Budapest, just a 4-minute walk from Budapest Christmas Market and 10 minutes by foot from Szechenyi Chain Bridge. This hotel is 0.6 mi (0.9 km) from St. Stephen's Basilica and 0.7 mi (1.2 km) from Hungarian State Opera House.

Vorosmarty Square(0.2 miles)

Ferenciek Square(0.2 miles)

Budapest Christmas Market(0.2 miles)

Ferenc Deak Square(0.3 miles)

Kiraly Street(0.3 miles)

Vaci Street(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately HUF 4500 for adults and children.

Check-in is from 2:00 PM until 12:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle is available for a surcharge of HUF 18000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Specific details on accessible rooms and amenities are not provided.

The hotel is centrally located in Budapest, just a 4-minute walk from Budapest Christmas Market and 10 minutes by foot from Szechenyi Chain Bridge. It is also 0.6 mi (0.9 km) from St. Stephen's Basilica and 0.7 mi (1.2 km) from Hungarian State Opera House.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of HUF 6900 per night, and an advance request is required for confirmation. Crib availability is not specified.

Promenade Hotel by Mellow Mood Hotels

Amenities

Property description

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