Name: The Westin Huntsville
Address: 6800 Governors West Road Northwest, Huntsville, Alabama, United States of America, Huntsville, Madison County, US
Price range: $134–$444 per night
Rating: 8.7

What guests think

At The Westin Huntsville, travelers consistently praise the walkable Bridge Street location with easy access to shopping, dining, and entertainment, along with comfortable beds and a generally clean, attractive property featuring indoor and outdoor pools.

Many guests highlight friendly, attentive staff, though service can be inconsistent at the front desk and bar. Several reviews report housekeeping lapses and maintenance hiccups—missed cleanings, empty soap dispensers, hair in bathrooms, noisy or faulty AC, dated fixtures—plus occasional check-in delays, room type mismatches, and noise from late events. Breakfast and room service feedback is mixed, with some enjoying options while others cite limited hours and high buffet pricing. Expect a convenient, comfortable base with standout location but inconsistent execution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools, courtyard, and lobby bar are popular, with some reports of pool closures, cold water, or dirty areas. Starbucks is on site, self‑parking is convenient, the property is pet friendly, and periodic daytime renovations occurred.

Related guest reviews

10

Stuart

Feb 15, 2025

·

Stayed 2 nights

We loved this hotel. My only complaint is that the pool was freezing! But we stayed in February and the indoor pool connected to the outdoor pool so it’s to be expected. We stayed during renovations and there was still minimal disruption. 10/10 would recommend and will likely stay again.

10

Jonathan

Jul 13, 2024

·

Stayed 1 night

Walkable outdoor mall attached to hotel with several dining options. Loved the indoor and outdoor pool and bar in lobby. Very posh and ritzy. Everything was new and clean. Even the air smelled good!

10

Airion

Jun 9, 2024

·

Stayed 1 night

Wonderful pool!

10

Peggy

May 29, 2023

·

Stayed 1 night

Great surroundings- relaxing and shopping environments. Indoor and outdoor pools. Excellent linings. Pet friendly. Would prefer more tranquil relaxing music at pool area.

10

Carlos

Jul 25, 2024

·

Stayed 1 night

Pool and exercise room

4

Paula

Mar 25, 2025

·

Stayed 1 night

The property its self was very nice. But the purpose of our trip was for my grandson to be able to swim I ask several times would the pool be available I was told yes. Then when my daughter checked in with my grandson they went to the pool not open so she called front desk said it would be ready in a few hours they go back later that night still closed go back to front desk said it would be ready the following morning get up early so he could swim before check out still not ready front desk said 10am went back at 10 still closed of course checkout is at 12 noon just a waste of time. Could have stayed somewhere else so he could have swimmer. Thank you

10

Alesia H

Jan 19, 2025

·

Stayed 1 night

The property was very nice. When I checked in, it was communicated that construction would be occurring 10-5, including weekends. Only hiccup was the address given by Expedia. It is in Governors WEST, not Governors Drive. That should be corrected.

10

Heidi

Sep 18, 2023

·

Stayed 2 nights

Great location to the airport. Close to space museum. I know they have a Starbucks on premise but I like coffee through hotel. I don’t like having to buy coffee in the morning.

10

Pamela

Jun 25, 2024

·

Stayed 1 night

Very nice accommodations. The outdoor pool was very dirty and pool area was messy.

10

Patricia

May 28, 2024

·

Stayed 1 night

We always love staying at this Westin. We love that it is close to Bridge Street. We love you have to have a key to get on the elevator for safety reasons. We love the indoor and outdoor pools how they join each other and we love the unique white tea fragrance of the hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe very clean rooms, while recurring reports note housekeeping lapses—dirty bathrooms, hair in showers, empty dispensers, mold/mildew, dust, and missed service.

Related guest reviews

10

Dennis

Mar 16, 2025

·

Stayed 1 night

Very clean

4

Piyush

Aug 24, 2024

·

Stayed 2 nights

Overall staying at this Westin was disappointing. The room was dirty - not cleaned properly. There was dust everywhere and water marks and soap scum on shower doors. We had to ask for the room to be cleaned - they came at 4 pm and did the bare minimum. They only removed the dirty towels and made the beds. The bathroom was not restocked with fresh towels or water bottles so I had to call several times for basic necessities.

8

DECEREI

Jun 7, 2025

·

Stayed 2 nights

Perfect location, close to restaurants, movie theater, and shopping. The staff were all very friendly. The room itself needed improvement with cleanliness- hair was found throughout the bathroom and floor. Also, the room does not have a microwave.

4

JAY

Nov 10, 2025

·

Stayed 1 night

some of the towels were dirty and the body soap was empty. lacked overall cleanliness

4

Jennie

Oct 27, 2023

·

Stayed 1 night

Beautiful property but needs remodeled/refurbished. Ive stayed at this property many times over the years while visiting family and this visit was discouraging. Was saddened and concerned to see mold in bathroom and shower. I took pictures and provided them to William Chace. Mr Chace said he would get back to me about refund after speaking with Travelocity. This was Aug 3, 2023, and after many emails to Mr Chace ive yet to hear back from him. I did reach out to another team member last week and now awaiting a call

10

Britney

Apr 25, 2025

·

Stayed 2 nights

The property itself is nice, and convenient to shopping and dining. The staff are very friendly and helpful. The only problem we had was the bathrooms were not cleaned as thoroughly as I would have liked. There was hair in the shower, assuming from the previous guest which made me question the cleanliness of the whole room.

4

melinda

Jul 11, 2023

·

Stayed 1 night

Our room was dirty Bed bugs Pubic hair in trash can Customer service at check in less than average Customer service at checkout professional

8

Steven

Mar 21, 2023

·

Stayed 3 nights

There were several maintenence items and cleanliness issues. Safe door would close. Shower had dirty grout. No hot water one morning. Dirty behind end tables and furniture.

2

Melissa

Nov 15, 2024

·

Stayed 1 night

My husband and I are from Huntsville and every year on our anniversary we would stay at The Westin and eat dinner at Connors. We moved away 8 years ago and this was our first time back. We could not wait for the pampering we always felt staying there. First, we had to bring our dog. We get in the room, she goes under the bed and comes out with peanuts. THENNNN, she goes back under there and comes out with a rolled up DIRTY DIAPER!!! Seriously. We tried to call the front desk and the phone didn't work. The furniture was chewed up, the bathroom was dirty, the shower flooded on the floor, and we had the air at 68 and it wasn't anywhere near that. On the day we were to check out my husband went down to the lobby to get a cart and there were none. He went floor to floor looking for one and there were none. He asked the desk clerk for help and she told him he would just have to wait around. I paid $250 for this room. I have never spent that much money on a hotel room but thought it would be a nice getaway and help with the sadness of having to go home for a funeral. I won't ever step foot in there again.

8

Arthur

Oct 9, 2023

·

Stayed 2 nights

The cleanliness of the property

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Rooms

Rooms are generally comfortable, with many praising beds, remodeled spaces, and some high‑ceiling Elements rooms. Others mention dated or worn finishes, noisy AC, small double beds, occasional insects, and noise from neighboring guests, plus no in‑room microwaves in some rooms.

Related guest reviews

8

Kimanthi

Jan 2, 2023

·

Stayed 1 night

Everything was good except the beds were very small.

6

James

Jan 18, 2023

·

Stayed 3 nights

Room condition shower with mold on it the bottom of glass doors had rust on them shower faucet loose with exposed caulk from previous repairs. Main room had wall paper peeling in several areas. Wallpaper is moldy by the heat register

10

Jennifer

Jul 22, 2025

·

Stayed 1 night

My stay was great! Hotel clean and bed comfortable.

10

Susan

Jul 3, 2025

·

Stayed 3 nights

Very clean and comfy beds. We would love to stay again!

8

DECEREI

Jun 7, 2025

·

Stayed 2 nights

Perfect location, close to restaurants, movie theater, and shopping. The staff were all very friendly. The room itself needed improvement with cleanliness- hair was found throughout the bathroom and floor. Also, the room does not have a microwave.

2

Veronica

Oct 12, 2024

·

Stayed 1 night

The beds are terrible!

10

Gary

Feb 28, 2025

·

The “Elements” wing is fantastic. We were on the top floor, 12 foot ceilings, light and airy, great.

10

Judy

Jan 30, 2024

·

Stayed 3 nights

The cleanliness was good but it looks quite dated

10

Mike

Apr 11, 2025

·

Stayed 1 night

Great remolded rooms!

6

Clinton

Jun 2, 2025

·

Stayed 1 night

air conditioning very very noisy never stayed anywhere like that everytime one cut off sounded likely door shutting all the time and mine did the same needs to be corrected and people need to be advised so they will come back everything else very nice

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Service

Staff are frequently friendly and helpful, with several standout experiences. However, service can be inconsistent: slow or unwelcoming check‑in, room not ready, housekeeping requests not resolved, bar staff issues, and limited response to noise or maintenance calls.

Related guest reviews

4

Gary

Sep 16, 2024

·

Stayed 1 night

Only real plus is is you want to stay right on Bridge Street for shopping and dining. Lack of attention to detail. Bedside lamp had plugs and USB for charging. Only half of them worked. In-room coffee maker not near an outlet. I had to get on the floor and crawl under the desk to find an outlet. TV & remote would not work. Called front desk. Said they would send someone right up. Never came. Stay at the Hyatt across the street.

10

Brand

May 5, 2025

·

Stayed 2 nights

Love the location and the staff was great.

4

Dan

May 27, 2025

·

Stayed 1 night

I have been staying in hotels for 60 years and the service at this hotel was close to being the worst ever for the type of hotel it is. I walked to the front desk to check in and I heard, last name and give me your card. No how are you, no welcome to our hotel, just name and money. It continued as I tried to find out about a charge I was not aware of on the receipt, still have not been able to get an answer. Last time to stay there.

2

Christy

Sep 2, 2024

·

Stayed 1 night

We couldn’t get into our room until 6pm. I had dinner reservations for 5pm so we had to carry the luggage with us. I was expecting to get the room around 3 or 4 and my husband could have showered and changed. They didn’t have any clean rooms so we had to wait. We did have this reservation for a month so I didn’t expect these types of issues.

6

Jesse

Apr 4, 2025

·

Stayed 1 night

I checked in and left a credit card on file for incidentals. I tried to pay for food and drinks later at the bar and the male bartender told that I could not because I didn’t have a card on file with the bar on file. I told him I had one on file with the front desk. He then proceeded to discuss with other customers how ignorant I was for trying to charge to my room without a card on file with the bar. So I gave him a credit card at the bar. He checked me out but not until he attempted to look at the back of my credit card for the 3 digit code on the back. Travelers can spot a theft move from experience. After returning to the bar later I ask to charge to my room. He looked in the register system and yelled from one end of the bar to the other end of the bar and ask was my room number 615, with everyone at the bar listening! No bar tender does that! The hotel was nice but the bartender made them look like a rent by the hour joint off route 2!

2

Sheri

Aug 27, 2023

·

Stayed 1 night

Got to the weston at 11:45pm and they told us they moved our room the the Element Part of the hotel which I specifically did not book in. Was told I would get free breakfast for the issue of being moved hotels. I did not get that. The front desk staff was RUDE and I was charged twice one for each hotel!! The hotel they loved me to charged me $12 more than my original booking at that! Not happy.

2

Jennifer

Jul 7, 2025

·

Stayed 2 nights

Was kept awake by a hotel party from 10:30pm-5:30am. The hotel is not equipped for proper phone transferring/holding so I could report these matters and I was informed I would need to come down if I would like to speak to anyone at the front desk to report it.The only thing the hotel could do was to inform them of noise complaints. Nothing else was done

10

Stephanie

Oct 5, 2024

·

Stayed 1 night

Staff was amazing. Best hotel experience in 30 years

10

Robert

Jul 10, 2025

·

Stayed 1 night

We have stayed at the Westin several times and have always had a great experience. The staff is so friendly and helpful. We have always been very happy staying here

8

Leighton

Jun 16, 2025

·

Stayed 2 nights

The front desk attendants at check-in were not very welcoming.

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AI-generated summary based on recent guest reviews

Location

Excellent walkable spot at Bridge Street, close to shops, restaurants, a movie theater, and convenient for families and university visits; many feel safe. A few guests found vehicle access confusing via the mall.

Related guest reviews

10

Irma

Jul 20, 2025

·

Stayed 3 nights

Beautiful property and location, being surrounded by restaurants, shopping and a movie theatre was ideal for my visit with small kids. We plan to make this our regular spot when traveling to the area in the future. The Westin never disappoints!!

10

Marion

Jun 6, 2023

·

Stayed 1 night

We had a great stay at this hotel. Everyone was very friendly, the rooms were clean, and our children had fun in the pool. We loved being able to walk to restaurants and just sit outside in the courtyard in the evening. The view to the little lake and yard is spectacular. Would definitely stay here again.

8

Harvey

Apr 21, 2025

·

Stayed 2 nights

Location is most desirable.

10

Gloria

Feb 26, 2024

·

Stayed 2 nights

Great location. Awesome staff and perfect for shopping!!

10

Eddie

Apr 28, 2025

·

Stayed 1 night

Great location and stay

10

Chris

Jun 11, 2024

·

Stayed 4 nights

Great location.

10

Alesia H

Jan 19, 2025

·

Stayed 1 night

The property was very nice. When I checked in, it was communicated that construction would be occurring 10-5, including weekends. Only hiccup was the address given by Expedia. It is in Governors WEST, not Governors Drive. That should be corrected.

10

Heidi

Sep 18, 2023

·

Stayed 2 nights

Great location to the airport. Close to space museum. I know they have a Starbucks on premise but I like coffee through hotel. I don’t like having to buy coffee in the morning.

10

Shawn

Apr 4, 2024

·

Stayed 1 night

Hotel was very clean and the room was as well. Just a short walk to a large shopping mall and many restaurants. We will definitely stay again when we are in the area.

8

Ramesh

Nov 15, 2024

·

Stayed 2 nights

The Westin at a convenient location and offers comfortable accommodation. We enjoyed the breakfast buffet. Located next to a mall, we were happy to spend time walking around and discovering shopping and restaurants.

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Dining

On‑site dining and bar draw praise for tasty meals, some enjoying the breakfast buffet and room service. Others report limited or unavailable room service, slow food delivery or closed outlets, bar service lapses, and high buffet pricing.

Related guest reviews

10

Jennifer

May 5, 2025

·

Stayed 1 night

Would love to have had room service after 11 PM other than that it’s amazing

6

Jamika

Aug 11, 2024

·

Stayed 1 night

The hotel room were beautiful but where was no early check-in, the food was not so great beside the omelet and dessert. The outdoor bar area did not have staff it was closed. On the other hand, sitting in the outdoor area were very smoothing.

8

James

Apr 1, 2024

·

Stayed 1 night

The food was very good. The people was very nice. But it takes to long. It took 30 minutes to get the pudding. It all it took 35 minutes to get a French dip sandwich.

2

katherine

Jun 9, 2023

·

Stayed 1 night

No valet No bell service to help with luggage No room service over an hour to get food from the grill- burger, salad desserts to carry upstairs Shower-no shower gel, water was freezing or scalding Reported food issue to Noah, manager Really one of the worst stays ever

10

Dayle

Apr 29, 2025

·

Stayed 2 nights

The staff is excellent! The restaurant food is great!! Every aspect of staying at The Westin Hotel in Huntsville Alabama is second to none. I really enjoy my seven year old nephew being impressed by the hotel property.

8

Aaron

May 21, 2023

·

Stayed 1 night

Hotel was great. Only thing I found surprising was the breakfast buffet. $18 was way overpriced for what typically is complimentary for much better at every other hotel I stay at.

10

Louis

Jul 14, 2025

·

Stayed 2 nights

Awesome property. Great staff, excellent facilities, food was fantastic and room service was impeccable.

10

Darryle

May 22, 2023

·

Stayed 2 nights

The location, the front desk personnel was very friendly What I didn’t like was the breakfast being $19 without the beverage?!

8

Ramesh

Nov 15, 2024

·

Stayed 2 nights

The Westin at a convenient location and offers comfortable accommodation. We enjoyed the breakfast buffet. Located next to a mall, we were happy to spend time walking around and discovering shopping and restaurants.

10

Sunny

Aug 4, 2025

·

Stayed 2 nights

Only had one bad review I went down to the hotel bar and sit at the bar, waiting for someone to take my drink order. The bar was pretty much dead only for customers. I waited approximately five minutes. The guy never even acknowledged me that was bartending, and I looked dead at him and he looked at me so I knew he knew I was there. So I went over to red Robin instead.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$159
February	$182
March	$217
April	$210
May	$185
June	$197
July	$200
August	$210
September	$196
October	$192
November	$147
December	$148

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $174	19 $156
20 $142	21 $218	22	23 $279	24 $154	25 $149	26 $134
27 $134	28 $151	29 $263	30 $205

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $159	3 $183
4	5 $156	6 $156	7 $180	8 $156	9 $164	10
11 $241	12 $246	13 $283	14 $321	15 $227	16 $444	17
18 $164	19 $152	20 $182	21 $391	22 $291	23 $240	24 $263
25 $145	26 $138	27 $214	28 $237	29 $171	30 $151	31 $141

The Westin Huntsville

Prices for The Westin Huntsville

Monthly average prices

About this property

Location

Room options

Presidential Suite, 2 Bedrooms, Lake View

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Traditional Room, 1 King Bed

Traditional Room, 2 Double Beds

Premium Room, 2 Queen Beds (Deluxe)

Executive Suite, 2 Bedrooms

Traditional Room, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Premium Room, 1 King Bed

Suite, 1 Bedroom

Guest reviews of The Westin Huntsville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Huntsville

Considering this hotel for your Huntsville trip?

Prices for upcoming dates