Name: TownePlace Suites Huntsville
Address: 1125 McMurtrie Drive, Huntsville, Alabama, United States of America, Huntsville, Alabama, US
Price range: $101–$267 per night
Rating: 7.97

What guests think

At TownePlace Suites Huntsville, reviewers highlight a very convenient location and generally friendly staff, but they also report inconsistent cleanliness and maintenance, dated furnishings, and occasional service and security issues that affected comfort and peace of mind.

Guests found rooms with kitchens and suites practical for longer stays. However, several reviews cited dirty or musty rooms, pests, ripped carpet, and broken items, and some noted limited housekeeping and slow or unhelpful responses. Overall, expect functionality over polish, with variability in room conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention property upkeep and security concerns: one reported a trailer and golf cart stolen and noted no cameras. Some were charged for parking, and a few cited outdated infrastructure or key issues.

Related guest reviews

4

shannon

Jul 27, 2025

·

Stayed 3 nights

This hotel has a lot of potential. Unfortunately it has a lot of full time residents and the hotel has not been updated or renovated in years. The staff was polite

6

Jennifer

Apr 11, 2023

·

Stayed 4 nights

The staff was super nice and accommodating, but they facility needs upgrading. The room furniture was worm ans you have to request house keeping services, fresh towels and toilet paper. They need to get some real blankets.

6

Kayla

Jun 2, 2024

·

Stayed 1 night

We were surmised when we arrived, as this hotel was not up to par with other Marriotts. The building and room had an old, musky smell. It was very unpleasant. Somewhat run down. Noticed some mold and there was a roach in our bathroom as soon as we arrived. The staff were very friendly and helpful, despite not being able to get our room key to work. We had to leave the latch open when we left our room (&just prayed for the best lol).

6

Jacqueline

Jun 26, 2024

·

Stayed 1 night

I was expecting better since the Marriott name was attached to it. The hotel needs to be updated. The carpet was moist and room had a bad odor. I wouldn’t dare sit on that nasty looking sofa. If I wasn’t so exhausted, I would have found a better hotel.

4

Eric

Oct 4, 2024

·

Stayed 2 nights

Parked my truck, trailer, and golf cart at property. Trailer had lock on hitch and my wife's car was parked 1 foot behind the trailer to prevent theft. During the night someone stole my trailer and golf cart. The night manager claims he went out multiple times during the night and did not see anything. No cameras and I have not heard from insurance but not confident they will do anything. STAY AT YOUR OWN RISK.

2

Arnold

Sep 17, 2024

·

Stayed 4 nights

The room was dirty, rug was ripped and frayed , holes in the curtain, one window was cracked and taped up. The floor was dirty. When checking out they charged us for parking, which is unheard of any time I have stayed in a hotel. Totally disappointed and would never recommend this place to anyone. I think the parking fee should be at least reimbursed.

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AI-generated summary based on recent guest reviews

Cleanliness

Multiple reviews describe poor upkeep: dirty rooms and floors, musty odors, pests (including roaches), mold, and worn or damaged items like ripped carpet and broken tile. A few guests found spaces clean, but housekeeping was often limited or unresponsive.

Related guest reviews

8

Beth

Oct 22, 2023

·

Stayed 1 night

The staff was friendly and helpful. The bathroom room was so sticky and gross. The pullout couch touches the other bed and you can’t get around without crawling over beds.

6

Kevin

Sep 4, 2025

·

Stayed 5 nights

Stayed here in 2017 and it was great, they cleaned the room every day and gave clean towels and linen when needed. So imagine my disappointment 8 years later when they never cleaned the room unless we asked, and when we did ask for the sheets to be changed they did not.

6

Walter

Feb 19, 2023

·

Stayed 1 night

Someone else’s clothes were in the closet. There was hair on the top of the door jam and you could see trails where the surfaces had been wiped with a dirty rag.

6

Kayla

Jun 2, 2024

·

Stayed 1 night

We were surmised when we arrived, as this hotel was not up to par with other Marriotts. The building and room had an old, musky smell. It was very unpleasant. Somewhat run down. Noticed some mold and there was a roach in our bathroom as soon as we arrived. The staff were very friendly and helpful, despite not being able to get our room key to work. We had to leave the latch open when we left our room (&just prayed for the best lol).

6

Jacqueline

Jun 26, 2024

·

Stayed 1 night

I was expecting better since the Marriott name was attached to it. The hotel needs to be updated. The carpet was moist and room had a bad odor. I wouldn’t dare sit on that nasty looking sofa. If I wasn’t so exhausted, I would have found a better hotel.

2

Yaneickia

Jan 25, 2025

·

Stayed 1 night

We arrived at noon for a funeral. We were allowed to check in. That was great. It is very close to shops and restaurants, very walkable area. On the other hand, the furniture in the living room was old and worn. The edge of the couch had a hole. The worst part was a roach in the kitchen, trying to get into our hot wings. We left after that. Did not even stay the night.

2

Arnold

Sep 17, 2024

·

Stayed 4 nights

The room was dirty, rug was ripped and frayed , holes in the curtain, one window was cracked and taped up. The floor was dirty. When checking out they charged us for parking, which is unheard of any time I have stayed in a hotel. Totally disappointed and would never recommend this place to anyone. I think the parking fee should be at least reimbursed.

4

danielle

Oct 10, 2023

·

Stayed 3 nights

dirty says it all

2

Scott

Sep 4, 2023

·

Stayed 2 nights

Literally one of the worst hotel experiences I've ever had. The staff was super friendly, but our room was disgusting and most of the things in the room were broken. Even after telling them the room wasn't clean they didn't do anything about it, even though they apologized and said they would. The air in the room was musty and wet and the AC units pushed out nasty air. It literally ruined our labor day week get away.

4

Liza

Oct 10, 2025

·

Stayed 2 nights

The room had torn carpet that was taped up. Curtains in the bedroom and living room were torn in multiple spots. Here was a hole is the bedroom door - they tried painting over. I stayed here about a month ago and there were no issues with the room - but I didn’t

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Rooms

Rooms are generally basic, with several reports of worn furniture, broken items, and tight layouts, though suites provide kitchens and extra space. Others found rooms comfortable and the in-room kitchens useful.

Related guest reviews

8

Beth

Oct 22, 2023

·

Stayed 1 night

The staff was friendly and helpful. The bathroom room was so sticky and gross. The pullout couch touches the other bed and you can’t get around without crawling over beds.

10

Amanda

Mar 17, 2025

·

Stayed 2 nights

This was a nice place to stay. The hotel staff was friendly when arriving and leaving. The location was great for shopping. The breakfast was good. The kitchen area in the room was bigger than expected. Our room was not cleaned which was fine, but we just had to go to lobby and get new towels. I would stay here again.

10

Carla

Oct 15, 2023

·

Stayed 1 night

We had a good time staying for my granddaughters 13th birthday. she and her three friends really enjoyed their selves making taco salad in the kitchen.

10

Russell

May 23, 2025

·

Stayed 3 nights

Staff was warm and welcoming. Room was comfortable, basic, but met all my needs

10

Norma

Mar 16, 2024

·

Stayed 3 nights

Great place to stay with family... we had the 2 bedroom suite. It had a little kitchen and living room. The staff was awesome. The breakfast had some variety.

2

Yaneickia

Jan 25, 2025

·

Stayed 1 night

We arrived at noon for a funeral. We were allowed to check in. That was great. It is very close to shops and restaurants, very walkable area. On the other hand, the furniture in the living room was old and worn. The edge of the couch had a hole. The worst part was a roach in the kitchen, trying to get into our hot wings. We left after that. Did not even stay the night.

4

Sara

Mar 26, 2024

·

Stayed 1 night

Good location, no wait to check in, overall clean but definitely some wear and tear on the furniture and mattresses.

8

William

May 7, 2024

·

Stayed 3 nights

Lisa was wonderful. Breakfast was mediocre. Several items in the room didnt work. Overall a positive experience

10

Savannah

Sep 6, 2024

·

Stayed 3 nights

I really enjoyed staying here for 3 nights for a concert. Super close to everything. Room was super comfortable and plenty of space for me and a friend. The staff was so friendly and helpful. I would definitely stay here again when returning to Huntsville.

10

Rebecca

Aug 5, 2024

·

Stayed 1 night

Very comfy, as well as clean. Just wish we could of stayed longer.

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Service

Many guests praise the friendly, welcoming staff, especially during longer stays. However, there are repeated complaints about rude or unhelpful front-desk interactions, reservation or availability problems, slow issue resolution, and unusual or confusing billing.

Related guest reviews

4

Jen

Aug 13, 2024

·

Stayed 6 nights

One front desk person was rude, way they charge at the beginning was oddest I’ve ever seen and got my credit card frozen. Tool manager a lengthy time to get it fixed. Limited cleaning. Breakfast and all day coffee is only reason I’d even consider booking again.

10

Amanda

Mar 17, 2025

·

Stayed 2 nights

This was a nice place to stay. The hotel staff was friendly when arriving and leaving. The location was great for shopping. The breakfast was good. The kitchen area in the room was bigger than expected. Our room was not cleaned which was fine, but we just had to go to lobby and get new towels. I would stay here again.

10

Kayla

Jul 23, 2025

·

Stayed 12 nights

Mrs. Lisa L and her staff were very welcoming and personable during our extended stay. They accommodated all of our needs.

6

Gabriel

Sep 2, 2024

·

Stayed 3 nights

The nigh clerk was difficult to hear and understand as I checked in. She seemed to irritated when I asked her to repeat what she had just said.

10

Liliane

Oct 6, 2025

·

Stayed 1 night

Shops and dining across the street Staff is SUPER friendly and helpful.

10

Russell

May 23, 2025

·

Stayed 3 nights

Staff was warm and welcoming. Room was comfortable, basic, but met all my needs

6

Angela

Mar 26, 2024

·

Stayed 1 night

Wrong room and it was dirty. Customer service not good. Breakfast very limited, no trash bags. Informed no more rooms available but online said two. Will not recommend this location hotel.

2

Joann

Mar 1, 2023

·

Stayed 1 night

My employees got to the hotel and were told their room was not available and that they would need to go somewhere else.

2

Scott

Sep 4, 2023

·

Stayed 2 nights

Literally one of the worst hotel experiences I've ever had. The staff was super friendly, but our room was disgusting and most of the things in the room were broken. Even after telling them the room wasn't clean they didn't do anything about it, even though they apologized and said they would. The air in the room was musty and wet and the AC units pushed out nasty air. It literally ruined our labor day week get away.

10

Jacob

Apr 27, 2025

·

Stayed 2 nights

I like the extremely friendly service from the staff. Everyone greets when passing by.

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Location

Walkable, convenient access to shops, dining, and area attractions, with some noting a quiet setting. Often cited as a key positive.

Related guest reviews

10

Amanda

Mar 17, 2025

·

Stayed 2 nights

This was a nice place to stay. The hotel staff was friendly when arriving and leaving. The location was great for shopping. The breakfast was good. The kitchen area in the room was bigger than expected. Our room was not cleaned which was fine, but we just had to go to lobby and get new towels. I would stay here again.

10

Linda

Jan 25, 2024

·

Stayed 1 night

Wonderful hotel and wonderful staff. Super convenient location yet quiet too.

10

Liliane

Oct 6, 2025

·

Stayed 1 night

Shops and dining across the street Staff is SUPER friendly and helpful.

2

Yaneickia

Jan 25, 2025

·

Stayed 1 night

We arrived at noon for a funeral. We were allowed to check in. That was great. It is very close to shops and restaurants, very walkable area. On the other hand, the furniture in the living room was old and worn. The edge of the couch had a hole. The worst part was a roach in the kitchen, trying to get into our hot wings. We left after that. Did not even stay the night.

4

Sara

Mar 26, 2024

·

Stayed 1 night

Good location, no wait to check in, overall clean but definitely some wear and tear on the furniture and mattresses.

8

Gabriel

Sep 2, 2025

·

Stayed 2 nights

It is convenient to shopping and attractions in the area.

10

Savannah

Sep 6, 2024

·

Stayed 3 nights

I really enjoyed staying here for 3 nights for a concert. Super close to everything. Room was super comfortable and plenty of space for me and a friend. The staff was so friendly and helpful. I would definitely stay here again when returning to Huntsville.

8

Jonathan

May 4, 2024

·

Stayed 1 night

Convenient to shopping and dining options. Friendly staff

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Dining

Breakfast feedback is mixed: some enjoyed it and noted decent variety, while others found it mediocre or limited and said items ran out and were slow to be refilled.

Related guest reviews

4

Jen

Aug 13, 2024

·

Stayed 6 nights

One front desk person was rude, way they charge at the beginning was oddest I’ve ever seen and got my credit card frozen. Tool manager a lengthy time to get it fixed. Limited cleaning. Breakfast and all day coffee is only reason I’d even consider booking again.

10

Amanda

Mar 17, 2025

·

Stayed 2 nights

This was a nice place to stay. The hotel staff was friendly when arriving and leaving. The location was great for shopping. The breakfast was good. The kitchen area in the room was bigger than expected. Our room was not cleaned which was fine, but we just had to go to lobby and get new towels. I would stay here again.

10

Norma

Mar 16, 2024

·

Stayed 3 nights

Great place to stay with family... we had the 2 bedroom suite. It had a little kitchen and living room. The staff was awesome. The breakfast had some variety.

6

Angela

Mar 26, 2024

·

Stayed 1 night

Wrong room and it was dirty. Customer service not good. Breakfast very limited, no trash bags. Informed no more rooms available but online said two. Will not recommend this location hotel.

8

Joseph

Jun 18, 2023

·

Stayed 1 night

Ran out of breakfast and took a long time to refill.

8

William

May 7, 2024

·

Stayed 3 nights

Lisa was wonderful. Breakfast was mediocre. Several items in the room didnt work. Overall a positive experience

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$109
March	$127
April	$110
May	$105
June	$107
July	$103
August	$130
September	$142
October	$132
November	$112
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $115	18 $123	19 $106
20 $101	21 $127	22 $128	23 $127	24 $127	25 $115	26 $110
27 $110	28 $119	29 $127	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $127	3 $127
4 $127	5 $127	6 $127	7 $127	8 $127	9 $137	10 $152
11 $137	12 $127	13 $137	14 $137	15 $166	16	17 $267
18 $127	19 $137	20 $137	21 $124	22 $142	23 $147	24 $146
25 $119	26 $117	27 $137	28 $137	29 $127	30 $122	31 $123

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 Double Bed (Hearing Accessible)

Studio Suite, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Double Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Huntsville

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Prices for upcoming dates