Name: Motel 6-Chicopee, MA - Springfield
Address: 36 Johnny Cake Hollow Road, Chicopee, Massachusetts, United States of America, Chicopee, Massachusetts, US
Price range: $81–$115 per night
Rating: 7.34

What guests think

At Motel 6-Chicopee, MA - Springfield, reviews describe a budget, no-frills stopover with convenient highway access, occasionally renovated rooms, and generally friendly staff, but with notable variability in cleanliness, maintenance, and the surrounding environment.

Many guests appreciated the value, straightforward check-in, and some updates that added basics like a fridge or microwave. Recurring complaints cite smoke odors in non-smoking rooms, insects, stained linens, mold, broken HVAC or plumbing, door lock or TV problems, noise, and a sometimes sketchy atmosphere with apparent long-term residents. Expect a simple, low-cost stay where experiences can vary widely by room and night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; parking is plentiful and well lit, and renovations are underway in parts of the property. Amenities vary by room, with some reporting a fridge/microwave and lobby coffee available.

Related guest reviews

10

Lee

Oct 3, 2025

·

Stayed 2 nights

Everyone gave us crap about staying in a Motel 6, especially in Chicopee Ma. Actually a great place, near the highland a great diner across the street, very well lighted parking lot and we weren’t raped and pillaged like our family predicted..

6

Kurt

May 14, 2023

·

Stayed 4 nights

Bicycles and kids shoes all over had to step over all this stuff to get into lobby, which was also dirty. Room was new and beautiful and clean. Stuff outside was bad.

8

Susana

May 18, 2025

·

Stayed 1 night

upgraded rooms clean thats all that matters to us needed this room for sleeping only, Will stay again here, 1/2 hour ride to the university.

8

keith

Nov 20, 2023

·

Stayed 2 nights

Needed more pillows, had only two so couldn’t prop up in bed easily to watch tv. Def budget hotel, but the room was clean and a good shower. Coffee/creamer in morning was blah.

8

Haleigh

Mar 6, 2023

·

Stayed 3 nights

The room was clean and we could tell it was recently remodeled. They are in the process of remodeling all the rooms it’s seems. No big deal, however they were just throwing the trash everywhere. There was a large dumpster out front, but the workers were still just throwing trash everywhere BUT the dumpster. Kinda sad to see the styrofoam and cardboard going all over the place. The stairwell to go upstairs always smelled VERY strongly of cigarettes as well. For the money this was a good deal, but you get what you pay for lol.

10

Tracey

Jun 19, 2024

·

Stayed 1 night

Very pleasantly surprised! It was warn but has been renovated. Got a room with fridge and microwave. It had no coffee pot, hair dryer, but it had a little fridge with freezer. There was a work space. The office provided coffee at the check-in from 6-10 in the morning. The view was to the parking lot which was reassuring that I could see my car. The area seemed safe and it was next to a McDonald’s. Very easy to get on and off the main road. My GPS originally took my into the car dealership across the street but after driving around, I was able to find it.

10

Scott

Aug 17, 2024

·

Stayed 1 night

Great value. Staff was friendly and professional. Spacious clean room with good amenities - cable, microwave, mini-fridge. Room had been recently updated/upgraded. Will definitely stay here again.

10

Nancy

Nov 24, 2024

·

Stayed 2 nights

My first stay here and surpassed expectations. Newly remodeled room provided more than most budget motels. Very VERY clean, good size room, comfortable bed, and fantastic tv!! Surprisingly quiet (no room to room noise). Safe w well lighted parking lot. Staff is among the best & extremely helpful. I will be returning.

8

Paula

May 21, 2023

·

Stayed 2 nights

Our stay was good. The room was clean and staff friendly. It looked like they were renovating the property. I would stay here again.

8

Bruce

Jun 25, 2023

·

Stayed 2 nights

Very nicely renovated room. Parking was plentiful and well lit. Easy on off expressway with little traffic. Convenient to food and gas.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of insects, smoke odors in non-smoking rooms, stained linens, mold, and persistent smells, alongside several reviews praising clean rooms.

Related guest reviews

4

Carmen

Sep 20, 2025

·

Stayed 1 night

Dirty sheets old bloods spots, , insects, smells Failing cements, terrible service, lobby stinks so bad and no breakfast how was offer! Kid’s riding bikes lte at nights screaming.

2

William

Nov 25, 2024

·

Stayed 1 night

The property pictures does not match what the actual property looks like, also the room was supposed to be non smoking but there was visible signs of cigarettes burns on the edge of the tub, the shower curtain has mold including the bathroom ceiling, the toilet seat was very loose had to fix it myself the sink to brush your teeth was cracked there was also visible damage to the shower, bed sheets had a stains the front door had a visible gap on the bottom of the door this was just a horrible experience and I would not recommend this place to no one.

2

Dale

Apr 29, 2025

·

Stayed 1 night

Motel was very dirty had dead bugs on the floor very dirty motel never go there again.

6

Christina

Oct 20, 2025

·

Stayed 2 nights

This is solidly a 2 or 3 star place to stay. Our room was fairly clean, but smelled like smoke (a non smoking room but yet there were butts on the balcony). Our belongings came home with clear smoke smell. It was mostly quiet, which is surprising given how close to the highway it is, though people were yelling in the middle of the night. The bed was extremely squeaky. Again, it's clean and an attempt has been made to make it look nicer, but it's bare bones. There's washcloths and soap but no hair dryer (for Massachusetts in October, I really wish this had been more clear). Notable things about the location--there is a gas station/truck stop across the street which houses EV chargers, gas pumps, and a diner and there's also a McDonald's in the same parking lot.

2

Cornelia

Sep 23, 2025

·

Stayed 1 night

The room had roaches. I called the front desk and told them. They switched the room. I didn’t see any bugs in the new room. There were two beds in the room. I pulled the sheet back and there was a huge blood stain. The place is filthy. But the staff were nice. Will not stay there again.

2

Susan

Jul 26, 2025

·

Stayed 5 nights

The bolt on the door was broken, the shower curtain was covered in mold, the bathroom door didn’t close, and there were questionable stains on the sheets. We had planned to stay 5 nights and left after one.

6

Richard

Jan 6, 2024

·

Stayed 16 nights

Floors were dirty and the room smelt of smoke. No tea/ coffee making facilities provided. Towels were very worn and did not do a great job of drying, had to go and buy a proper towel.

2

Briana

Sep 20, 2025

·

Stayed 1 night

Bugs everywhere, one even crawled onto me while I was sleeping. Bugs in the shower, on the tv stand, on the floor. I would not recommend this place to my worst enemy. One of the dirtiest places I’ve stayed. Very disappointed.

10

David

Sep 28, 2025

·

Stayed 1 night

The personnel were very helpful and friendly. The room was clean. The only potential drawback was that the area around the motel seemed a little unsafe. There was a charging station for an electric vehicle just opposite the street and it was not well lit.

2

Kendall

Mar 9, 2025

·

Stayed 1 night

My sister and I were supposed to stay at this motel for one night (last night) after a concert in Worcester. Initial check in was sketchy but typical of Motels. Didnt have high expectations at all and was fine with the location for the cost. What I definitely wasnt expecting was walking in on a civilization of cockroaches enjoying the room while we were at the concert. Generations of cockroaches. Aunties and babies galore. They were chillin in the sink when I turned the water on to wash my face. Im convinced they were advanced enough to have understood the english language. So at 1230am, after almost 24 hours of being awake, we packed up, shook our belongings out that had been in the room for hours (they are now quarantined in my car till I can inspect them) and headed back home to CNY. I left the cars with the attendant t the desk and just said we are checking out ! They asked no questions and abruptly snatched the card and saud goodbye. Taking the L financially but lesson learned. Never staying at a motel again. Especially not this one. Didnt take pictures because I was took skeeved out to do much but manic pack and rush out to the car. They were on the walls, the floor and all inside the sink. No thank you.

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Rooms

Rooms are basic and vary widely; some are renovated or spacious with comfortable beds, while others report hard or squeaky mattresses, smaller-than-expected bed sizes, and issues with HVAC, locks, or TVs. Noise from other guests or the area occurs at times.

Related guest reviews

4

Amy

May 29, 2025

·

Stayed 3 nights

Black mold in the shower, water squished up between the cheap laminate flooring piece when stepped on in the bath, and the lock on the room’s door alternately wouldn’t catch or wouldn’t open.

4

Steven

May 8, 2025

·

Stayed 2 nights

No chairs to sit in. Had to sit on the bed to watch tv or read. Bed was supposed ti be a queen size but was an old full size !!

8

Catherine

Jul 17, 2023

·

Stayed 2 nights

Stayed here for two nights. Room was very barebones but clean. Bed was surprisingly comfortable. Was worried about there being a lot of noise, but it turned out to be fairly quiet. Not a lot in the area but that was fine for me. Just needed a place close to the highway where I could sleep.

8

Ellen

May 29, 2023

·

Stayed 1 night

The place was clean, quiet, and inexpensive. Pretty basic (no carpet, tiny bathroom, no decor) but the bed was remarkably comfortable and we slept well which is what we were there for.

8

Paul

Sep 25, 2025

·

Stayed 1 night

Other than the mattress being somewhat hard and uncomfortable, the rest of the experience was fine. Not fancy, but we didn't need fancy. And when I told the front desk person that the mattress was too hard, he seemed concerned and sympathetic and made a note of this, which I appreciated.

6

Christina

Oct 20, 2025

·

Stayed 2 nights

This is solidly a 2 or 3 star place to stay. Our room was fairly clean, but smelled like smoke (a non smoking room but yet there were butts on the balcony). Our belongings came home with clear smoke smell. It was mostly quiet, which is surprising given how close to the highway it is, though people were yelling in the middle of the night. The bed was extremely squeaky. Again, it's clean and an attempt has been made to make it look nicer, but it's bare bones. There's washcloths and soap but no hair dryer (for Massachusetts in October, I really wish this had been more clear). Notable things about the location--there is a gas station/truck stop across the street which houses EV chargers, gas pumps, and a diner and there's also a McDonald's in the same parking lot.

8

Josephine

Oct 13, 2025

·

Stayed 2 nights

TV was broken

10

Joseph

Nov 14, 2023

·

Stayed 1 night

Nice, spacious room. Comfortable bed, clean bathroom

10

Nancy

Nov 24, 2024

·

Stayed 2 nights

My first stay here and surpassed expectations. Newly remodeled room provided more than most budget motels. Very VERY clean, good size room, comfortable bed, and fantastic tv!! Surprisingly quiet (no room to room noise). Safe w well lighted parking lot. Staff is among the best & extremely helpful. I will be returning.

4

ANA M

Feb 22, 2024

·

Stayed 2 nights

I had reserved a room with 2 queen size beds, there's no way those beds are queen. They are definitely full size, very uncomfortable bed, i spent 2 nights, the first morning I woke up, terrible back pain and my last morning was even worse and I had a 4hr trip to drive back home. The plumbing extremely noisy even my dog was getting scared. The floor in the room definitely had not been swept or mopped, very dirty. The staff was very nice though.

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Service

Service is mixed: many guests found staff friendly, professional, and helpful with easy check-in, but others reported rude or unresponsive interactions, billing or reservation problems, and limited follow-through on maintenance requests.

Related guest reviews

2

Amy

Dec 29, 2022

·

Stayed 19,354 nights

I did not like the way the front desk man called the cops on my mother because she was too disabled to walk to the office to pay for her stay. I had been running her card to the office, and we thought we were paid an extra day. When we realized not, I was unavailable to run the card to the office. Instead of going to her room to get it, they called the cops.

2

Willie

Mar 12, 2025

·

Stayed 4 nights

During my stay at the hotel, I encountered a rude front desk attendant who was completely inconsiderate of my concerns. When I approached her with an issue, she dismissed me with an attitude, showing no interest in resolving the problem. Instead of offering assistance or even basic customer service, she was short, unhelpful, and acted as if I was inconveniencing her. Her lack of professionalism and courtesy made my experience frustrating and disappointing.

10

David

Mar 26, 2023

·

Stayed 1 night

The staff were friendly and accommodating, doing everything they could to ensure my family and I had a pleasant experience.

4

Paula

Oct 22, 2023

·

Stayed 1 night

When we reported to the night manager that our heater was leaking water on the floor, he simply put towels on top of the leak vs changing our room. When we informed him that the toilet didn't flush completely and we were worried about the high water level and fear of it overflowing he didn't even look at it. The shower floorj was dirty and we didn't shower since we didn't have shower shoes with us.

10

Alma

Jun 17, 2025

·

Stayed 1 night

It is excellent service, the housekeeper are very friendly girls. The staff are great and nice people. The room are clean.

10

Shyravia

Jun 28, 2024

·

Stayed 1 night

Staff where very professional and nice. Will come back again. Thanks motel 6

10

David

Sep 28, 2025

·

Stayed 1 night

The personnel were very helpful and friendly. The room was clean. The only potential drawback was that the area around the motel seemed a little unsafe. There was a charging station for an electric vehicle just opposite the street and it was not well lit.

2

Steven

Mar 26, 2023

·

Stayed 1 night

The staff did not recognize my reservation. I'm willing to believe that somehow the hotel did not receive the reservation, although I'm not sure why/how that happened. But even after I showed the reservation to the on-duty staff on my phone and my reservation was confirmed by two separate Expedia representatives, by phone, my rate was not honored. Ultimately, the Expedia rep agreed to pay the higher rate to the hotel and only charged me the rate that I was promised, so I came out whole and Expedia was overcharged. The difference was only $25, but it felt to me like the Motel 6 staff person was being obtuse just to extract an extra $25. From talking with the staff person "Joe," it seems clear this was not the first time this kind of mishap has happened with this property. If I were Expedia, I would "de-list" (i.e., refuse to list) this property on its app.

10

Nancy

Nov 24, 2024

·

Stayed 2 nights

My first stay here and surpassed expectations. Newly remodeled room provided more than most budget motels. Very VERY clean, good size room, comfortable bed, and fantastic tv!! Surprisingly quiet (no room to room noise). Safe w well lighted parking lot. Staff is among the best & extremely helpful. I will be returning.

6

Christy

Feb 23, 2025

·

73036660282837 I was told my Expedia payment wasn’t completed and had to pay. Upon seeing my bank statement, I see I was charged twice, once on 2/20/25 for $ 67.84, then on 2/21/25 for $84.80. Please correct this error, and credit $84.80. Besides this, I appreciated my stay here. Thank You

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Location

Convenient to the Mass Pike with fast food, a diner, gas, and EV chargers nearby; many guests used it for quick stopovers. Several mentioned a sketchy feel outside and some nighttime noise.

Related guest reviews

6

Jonathan

Jun 3, 2024

·

Stayed 2 nights

Rough area, dirty

8

Stephanie

Oct 26, 2024

·

Stayed 1 night

Hotel was clean, good location, check in was easy. Basic room but did the trick for the night. Would stay there again.

8

Catherine

Jul 17, 2023

·

Stayed 2 nights

Stayed here for two nights. Room was very barebones but clean. Bed was surprisingly comfortable. Was worried about there being a lot of noise, but it turned out to be fairly quiet. Not a lot in the area but that was fine for me. Just needed a place close to the highway where I could sleep.

6

Christina

Oct 20, 2025

·

Stayed 2 nights

This is solidly a 2 or 3 star place to stay. Our room was fairly clean, but smelled like smoke (a non smoking room but yet there were butts on the balcony). Our belongings came home with clear smoke smell. It was mostly quiet, which is surprising given how close to the highway it is, though people were yelling in the middle of the night. The bed was extremely squeaky. Again, it's clean and an attempt has been made to make it look nicer, but it's bare bones. There's washcloths and soap but no hair dryer (for Massachusetts in October, I really wish this had been more clear). Notable things about the location--there is a gas station/truck stop across the street which houses EV chargers, gas pumps, and a diner and there's also a McDonald's in the same parking lot.

6

Robert

May 21, 2025

·

Stayed 3 nights

Old but adequate close to Mass tpk

10

Tracey

Jun 19, 2024

·

Stayed 1 night

Very pleasantly surprised! It was warn but has been renovated. Got a room with fridge and microwave. It had no coffee pot, hair dryer, but it had a little fridge with freezer. There was a work space. The office provided coffee at the check-in from 6-10 in the morning. The view was to the parking lot which was reassuring that I could see my car. The area seemed safe and it was next to a McDonald’s. Very easy to get on and off the main road. My GPS originally took my into the car dealership across the street but after driving around, I was able to find it.

10

David

Sep 28, 2025

·

Stayed 1 night

The personnel were very helpful and friendly. The room was clean. The only potential drawback was that the area around the motel seemed a little unsafe. There was a charging station for an electric vehicle just opposite the street and it was not well lit.

8

Bruce

Jun 25, 2023

·

Stayed 2 nights

Very nicely renovated room. Parking was plentiful and well lit. Easy on off expressway with little traffic. Convenient to food and gas.

8

Erica

Jan 12, 2025

·

Stayed 1 night

Room was clean. Door was broken. Location was sketch.

10

Joseph

May 22, 2024

·

Stayed 3 nights

Easily access to freeway.

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Dining

No on-site restaurant and breakfast generally not provided, though lobby coffee is available. Fast food and a diner across the street make meals easy to find.

Related guest reviews

4

Carmen

Sep 20, 2025

·

Stayed 1 night

Dirty sheets old bloods spots, , insects, smells Failing cements, terrible service, lobby stinks so bad and no breakfast how was offer! Kid’s riding bikes lte at nights screaming.

6

John

May 19, 2024

·

Stayed 2 nights

Very Spartan motel. Room was clean, but worn. Only chair in the room was a wooden desk chair. Convenient to the highway and good for an overnight stay. Front desk people were friendly and helpful. McDonalds, Diners, gas station all in the same intersection.

10

Jenna

Nov 13, 2023

·

Stayed 3 nights

My boyfriend and I stayed here to be close to a horse event we were going to. This motel had great pricing and was very convenient for us. It’s right next to McDonald’s and a diner so that made it easy for us to grab food prior to the event.

6

Christina

Oct 20, 2025

·

Stayed 2 nights

This is solidly a 2 or 3 star place to stay. Our room was fairly clean, but smelled like smoke (a non smoking room but yet there were butts on the balcony). Our belongings came home with clear smoke smell. It was mostly quiet, which is surprising given how close to the highway it is, though people were yelling in the middle of the night. The bed was extremely squeaky. Again, it's clean and an attempt has been made to make it look nicer, but it's bare bones. There's washcloths and soap but no hair dryer (for Massachusetts in October, I really wish this had been more clear). Notable things about the location--there is a gas station/truck stop across the street which houses EV chargers, gas pumps, and a diner and there's also a McDonald's in the same parking lot.

8

keith

Nov 20, 2023

·

Stayed 2 nights

Needed more pillows, had only two so couldn’t prop up in bed easily to watch tv. Def budget hotel, but the room was clean and a good shower. Coffee/creamer in morning was blah.

10

Tracey

Jun 19, 2024

·

Stayed 1 night

Very pleasantly surprised! It was warn but has been renovated. Got a room with fridge and microwave. It had no coffee pot, hair dryer, but it had a little fridge with freezer. There was a work space. The office provided coffee at the check-in from 6-10 in the morning. The view was to the parking lot which was reassuring that I could see my car. The area seemed safe and it was next to a McDonald’s. Very easy to get on and off the main road. My GPS originally took my into the car dealership across the street but after driving around, I was able to find it.

10

Kennia

May 27, 2024

·

Stayed 1 night

Check-in was easy and there is a McDonald’s right next-door. It was clean and quiet.

6

Jungching

Aug 2, 2025

·

Stayed 1 night

The location is okay, love the McDonald cross the street, could get my meal done easy. People check in late made a lot of noise, someone’s dogs barking all night, people knocked on the wrong room for no reason, ugh! Can’t feel safe to sleeping it

8

Joseph

Oct 25, 2024

·

Stayed 1 night

Hidden entrance. No eateries, conveniences nearby.

6

Vinicius

Sep 8, 2024

·

Stayed 2 nights

It’s a good place for travelers just spend a night or two , its simple but is clean , a lot of parking spaces, food on a walking distance, gas station and dinner across street, very convenient .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$73
February	$71
March	$73
April	$76
May	$98
June	$90
July	$82
August	$79
September	$86
October	$94
November	$85
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $101	16 $82	17 $82	18	19
20 $81	21 $81	22 $81	23 $91	24 $91	25 $97	26 $100
27 $91	28 $91	29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $106	3 $115
4 $91	5 $91	6 $91	7 $91	8 $91	9 $91	10 $91
11 $91	12 $91	13 $91	14 $91	15 $91	16 $91	17 $91
18 $91	19 $91	20 $91	21 $91	22 $91	23 $91	24 $91
25 $91	26 $91	27 $91	28 $91	29 $91	30 $91	31 $91

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Motel 6-Chicopee, MA - Springfield

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