Name: Holiday Inn Express Ramsgate – Minster by IHG
Address: Tothill Street, Minster, England, United Kingdom, Minster, Kent, GB
Price range: $55–$206 per night
Rating: 8.5

What guests think

Across recent reviews, Holiday Inn Express Ramsgate – Minster by IHG is praised for friendly, helpful staff, generally clean, comfortable rooms, and a convenient road‑side location for visiting Ramsgate, Margate, Broadstairs and Canterbury.

Common downsides include weak or confusing air‑conditioning, an entrance that can be hard to spot, and parking that can fill up late. Breakfast is widely liked, but several guests reported greasy items, shortages, or early cut‑off times when it is busy. Inside, the lounge/bar is comfortable though offerings are limited, and rooms are usually quiet despite the nearby main road. Expect a straightforward, good‑value stopover with warm service and easy access by car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on‑site parking and a comfortable lounge/bar are appreciated, though the menu and drink selection are limited and the entrance can be tricky to find; parking may be tight at busy times. Several reviews note the hotel is pet‑friendly.

Related guest reviews

10

Dan

Aug 24, 2024

·

Stayed 1 night

It is easy and convenient to access. However the entrance is not obvious Just need to turn right immediately exit towards McDonald from roundabout

10

Gai

Sep 8, 2024

·

Stayed 1 night

Dog friendly, helpful staff, excellent room with good breakfast choice. Free car park.

10

Stuart

Aug 20, 2025

·

Stayed 1 night

The hotel is entrance is just off the roundabout opposite the services. Large car park at the rear of the hotel the staff make sure you enter your reg on the tablet at reception. Very welcoming and helpful staff everything was explained. My room was accessed by a card and there is a slot on the wall to put it to activate the electricity. Nice room with plenty of space very comfy bed and lots of storage. Very clean in both the bedroom and bathroom which had a very modern easy to use shower also fresh towels,shampoo and shower jel supplied. I had food in the restuarant which seemed to have a limited menu but there was a menu on the bar with more options. The road near the hotel seemed very busy but it was very quiet at night and had a great sleep. Breakfast was great with plenty of choice and you could help yourself to as much or little as you liked. Cooked food was hot and restocked often. Overall a great stay with no complaints how often do you hear that.

10

Glen

Mar 20, 2025

·

Stayed 3 nights

Staff are very helpful, the bar is there bt very limited. No Rose wine, then no Coke Cola for the Vodka we opted for. The breakfast is plenty and done very well, however as for the bar Menu I think there was about 3 things on the menu. The saving grace there is a Pub (beefeater or similar) literally 100mtrs away and the food, bar, stock, and atmosphere were a saviour. Nice eniugh to stay in but with Premier Inn across the way with a bar and full menu I think we would opt for that.

8

Michelle

Aug 2, 2024

·

Stayed 1 night

Allows pets

10

Stephen

Aug 18, 2025

·

Stayed 1 night

Our second stay at this well placed, clean, comfortable hotel near Ramsgate. The staff are very friendly, welcoming and accommodating. Our room was large, comfortable bed, very clean. The bar area has lots of comfortable seating, TV. The breakfast is possibly the highlight, plenty of choice including full cooked option which you help yourself to. Well cooked, hot, eat as much as you like. Parking could be an issue, especially for later check-ins, probably because this hotel is very popular, easy to see why.

8

Clinton

Apr 6, 2025

·

Stayed 6 nights

The only real inconvenience was the road construction on the access to the parking lot. While this is not likely a fault on the management, it did impact my driving. The staff is nothing short of fantabulous.

10

Stephen

Jul 5, 2025

·

Stayed 1 night

An excellent one night stay. The check-in was very smooth, the staff are very friendly and efficient. Our room was very spacious, airy, comfortable, very clean and very well decorated. The room included an iron and board, tea and coffee were minimal, but adequate for 1 night. The bar area was a very pleasant surprise, very comfortable, airy, great bar service at a reasonable price. Free on-site parking was very welcome. I would certainly return if in the area.

10

claire

Apr 10, 2025

·

Stayed 1 night

Overall a very good experience- we all slept well and enjoyed the breakfast. Access to the hotel was difficult due to maintenance on the road - we actually heard works at midnight - this is not acceptable. Other than that, we had a good stay!

10

Gai

Sep 8, 2024

·

Stayed 1 night

The entrance wasn’t clear. A better ENTRANCE sign visible from the road would be helpful. The hotel was perfect for us as were the staff, including the lovely cleaner who explained how to open the door with the card key, which we were having a problem using.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally reported as very clean. A few guests noted lapses such as stains, dust, or bathroom cleaning issues.

Related guest reviews

6

Martin

Oct 6, 2024

·

Stayed 2 nights

Breakfast was good staff very good was moved from first room given as there was dried poo on bathroom floor by toilet that hadn’t been cleaned properly

2

Peter

Aug 10, 2025

·

Stayed 1 night

We ended up not staying and Leaving within an hour or two as there were multiple Stains on the carpet and the sofa cushions, made the room feel dirty so we left…..

8

Graham

Oct 29, 2025

·

Stayed 1 night

Staff were good. Room had biscuit crumbs on floor and mould in shower

10

Graeme

Jan 4, 2026

·

Stayed 1 night

The room was clean and looked like recently renovated. Nice breakfast. Staff were very helpful and friendly. However, the aircon in the room was very poor. Tried to increase the temp to 21 deg from the preset temp of 18 deg as it was -2 outside. It never ever got to 21 deg and in fact I never saw it above 18.5 deg. The fan was extremely noisey so turned it down to minimum but then of course the aircon would not respond to the 21 deg demand.

10

Chris

Dec 21, 2025

·

Stayed 3 nights

Lovely food, clean room and attentive, friendly staff.

10

Malcolm Jonathon

Oct 13, 2025

·

Stayed 3 nights

Room was cleaned to a high standard throughout our stay. my only drip is I was unable to reach the washbasins ( I am confined to a wheelchair) and could not get close enough either basin. Staff were always cheerful and very helpful. breakfast was plentiful and reasonably hot. we were able to watch the rabbits feeding.

10

Janitha

Dec 1, 2025

·

Stayed 1 night

Enjoyed our one night stay at this hotel. The room was bright, clean, comfortable and very quiet. Buffet breakfast was very good. Staff were polite and pleasant and the whole place had a well run relaxed ambience.

10

Wentian

Jul 26, 2024

·

Stayed 1 night

Place very clean and Friendly service

6

Louise

Jul 14, 2024

·

Stayed 2 nights

The hotel is nicely set back from all the hustle and bustle. The beds are rock solid and the dust is thick. The rooms are decent sizes but have paper thin walls. We had a room inter connecting to another. Despite it being locked someone was still trying to open it throughout the night. The car park is limited and the ev points (2) dont work. Breakfast was like feeding time at the zoo with people perched everywhere and literally fighting for mugs!! The grounds are covered in tall weeds and its located next to the dual carriageway. I had to get my key reinstated after my first night due to them issuing the room to someone else. My belongings all in there and luckily the other person returned to reception and didnt rifle through my things. Not a great stay and definitely wouldnt return for the price paid

10

Martin

Jul 24, 2024

·

Stayed 1 night

Had a great stay . Clean and friendly staff room was very nice lovely bathroom . breakfast in the morning was great cooked well and plenty.. overall very happy from start to finish

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, quiet and of decent size, with some accessible layouts available. Recurring issues include weak or noisy air‑conditioning and occasionally very firm mattresses; a few mention small family rooms.

Related guest reviews

8

Trevor

Apr 15, 2025

·

Stayed 2 nights

Superbly comfortable beds with soft & firm pillows. Well refurbished & great location for nearby resorts. Good value. Listed as having airconditioning but this gave no cooling. When we enquired we were told that they don't have airconditioning, just air cooling - i.e. just like a fan. Buffet breakfast could be better. No mushrooms or fried eggs and the bacon & sausages seemed to be economy standard and the scrambled egg seemed like powdered egg.

10

Graeme

Jan 4, 2026

·

Stayed 1 night

The room was clean and looked like recently renovated. Nice breakfast. Staff were very helpful and friendly. However, the aircon in the room was very poor. Tried to increase the temp to 21 deg from the preset temp of 18 deg as it was -2 outside. It never ever got to 21 deg and in fact I never saw it above 18.5 deg. The fan was extremely noisey so turned it down to minimum but then of course the aircon would not respond to the 21 deg demand.

6

james

Sep 15, 2023

·

Stayed 3 nights

air con did not work

6

Ellen

Jun 1, 2025

·

Stayed 1 night

Breakfast wasn’t great, food was very greasy. There were no croissants for at least 20 minutes while we were there. Air con didn’t blow out cold at all.

10

James

Mar 31, 2025

·

Stayed 2 nights

Excellent venue for touring the Kent coast. Room (accessible) was very good and had a wet room!

8

Shelly

Sep 5, 2023

·

Stayed 1 night

The hotel it’s self is very good, staff are very helpful and supportive. I didn’t sleep well, for me the mattress that’s (both) were hard and springy and I felt every spring. Woke up with a crocked neck. But everything else was great.

6

Chris

Aug 17, 2024

·

Stayed 3 nights

Family room for 4, way to small, no room to even walk around, no chair was provided in the room or space for ur

10

Donald

Jun 25, 2023

·

Stayed 1 night

All very new and clean. Air conditioning worked well

10

Janitha

Dec 1, 2025

·

Stayed 1 night

Enjoyed our one night stay at this hotel. The room was bright, clean, comfortable and very quiet. Buffet breakfast was very good. Staff were polite and pleasant and the whole place had a well run relaxed ambience.

4

mike

Jul 11, 2024

·

Stayed 1 night

Aircon yay. Aircon doesn't go below 21.5° so it doesn't blow cold at all in the middle of summer boo. King size bed yay. King-size bed made of bricks so hard you get back pain within 5 mins and can not get comfortable until the early morning boo. Bathroom has zero extract so washing in there fogs out the whole room boo. Hotel is very very outdated boo. Staff were great yay.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: staff are widely praised as friendly, helpful and efficient, with smooth check‑in and thoughtful assistance. A small number reported booking hiccups or isolated lapses.

Related guest reviews

10

Cheyanne

May 26, 2025

·

Stayed 2 nights

Amazing staff and breakfast was tasty. Check in was smokth and staff were friendly.

10

Stephen

Jun 25, 2025

·

Stayed 1 night

Friendly check in. Comfy rooms. Good breakfast.

10

Hugh S

Oct 16, 2024

·

Stayed 2 nights

Friendly staff they recommended places to visit and good restaurants to try. Room was very good, very clean too! If the weather had been better it would have been a great trip.

10

Stuart

Aug 20, 2025

·

Stayed 1 night

The hotel is entrance is just off the roundabout opposite the services. Large car park at the rear of the hotel the staff make sure you enter your reg on the tablet at reception. Very welcoming and helpful staff everything was explained. My room was accessed by a card and there is a slot on the wall to put it to activate the electricity. Nice room with plenty of space very comfy bed and lots of storage. Very clean in both the bedroom and bathroom which had a very modern easy to use shower also fresh towels,shampoo and shower jel supplied. I had food in the restuarant which seemed to have a limited menu but there was a menu on the bar with more options. The road near the hotel seemed very busy but it was very quiet at night and had a great sleep. Breakfast was great with plenty of choice and you could help yourself to as much or little as you liked. Cooked food was hot and restocked often. Overall a great stay with no complaints how often do you hear that.

10

Mr Satya S

May 7, 2024

·

Stayed 2 nights

We had a good stay during long weekend. Location is excellent.

4

Karen

Apr 16, 2025

·

Stayed 1 night

Great hotel and excellent breakfast. Check in was stressful as the receptionist couldn’t find our reservation. Triple room + dog. No wrong hotel? Showed her confirmation note. No not Herne Bay advised that it was nearest via hotels.com eventually found it using the ref number and she said “oh it’s under Mrs Dawson Not Mr! “ Hie many triples with figs did they have booked and how many Dawson’s I wonder? Begs belief. Told her she needs to try harder next time. 15 mins wasted.

10

Netsanet

Jun 20, 2024

·

Stayed 2 nights

I stayed for business purposes, the staff member Becky was exceptional, her customer service skills is second to none, I was delayed coming down for breakfast due to a meeting and only had a few minutes remaining I asked for the vegetarian option despite it taking a few minutes to prepare she still obliged. I also witnessed the following day an irate customer who was not being reasonable at and and quite rude frankly despite Becky offering to still cater to the customer despite the customer being late and missing the breakfast drink. Very well handled shows exceptional management qualities as a business owner who is well versed in the area of identifying excellence in leadership. Will definitely be returning and have already recommended to my network due to my wonderful experience. Well done Becky!

10

Frankie

Nov 24, 2025

·

Stayed 1 night

Great service snd lovely helpful staff

10

ALBERTO

Aug 17, 2024

·

Stayed 1 night

Last minute booking and the staff was super helpful after being left without our original stay booked 6 months ago. Excellent, and we know where to stay if we ever return to Margate or its surrundings.

2

Robert

Oct 28, 2024

·

Stayed 1 night

The stay was fine--good rooms, good beds. The problem was the hotel having no record of our reservations when we arrived to check in--not under either of our names, nor under Hotels.com. Fortunately, they were able to provide rooms--the front desk was terrific. Since I had received a confirmation from you when I made the reservation (which I was able to show the front desk people, so they believed me!) this was all an unfortunate surprise, and clearly would have been much worse if they hadn't had rooms available.

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Location

Road‑side location on the A299 is convenient for Ramsgate, Margate, Broadstairs and Canterbury, and rooms are often quiet despite the road. Several guests say a car is useful and the entrance can be hard to spot.

Related guest reviews

8

Michael

Aug 25, 2025

·

Stayed 1 night

Location and staff were great…

10

Brenda

Jun 25, 2024

·

Stayed 3 nights

Ideal location to visit other places such as Margate, Broadstairs and Ramsgate.

8

Andy

May 17, 2025

·

Stayed 2 nights

Great location,easy access to all areas locally.

10

Danyal

Jul 30, 2024

·

Stayed 1 night

Room standard, general decor and breakfast were all good. This hotel is away from the main Ramsgate town and is built along the main road junction. It's good for a car holiday.

8

Amrat

Jun 29, 2024

·

Stayed 3 nights

good location. roughly equal distances from ramsgate, margate and broadstairs. other facilities nearby, - smugglers retreat restaurant, asda services, costa, macdonolds. at breakfast small paper bags are provided to take away food to finish off later. large lounge near reception to watch tv or relax on the sofas and chairs. our room overlooked a bushy area, which could be cut back. some very young trees have started to grow there. if they are not destroyed in a few years they will obstruct the view further. the car park side all tidy and clean. garden not immaculate but ok.

10

Jeremy

Aug 11, 2025

·

Stayed 3 nights

Better than an earlier Holiday Inn Express on our trip. A McDonald’s, Costa and other restaurant in walking distance. Great breakfast, ideal location for travelling in the Ramsgate, Margate and Broadstairs area. Marston museums a few minutes away.

8

Chryso

May 29, 2024

·

Stayed 1 night

Our stay at the hotel was very pleasant! The room and the hotel area were very clean! The breakfast was good with lots of choices! The only cons is the location, not convenient.

8

PARTHEEBEN SALEM

Sep 28, 2024

·

Stayed 2 nights

Good option for B&B, if you have your own transport.

10

MICHAEL

Jul 15, 2025

·

Stayed 2 nights

The hotel is situated on the A299 about 5 miles from Ramsgate. Although on a very busy road the room was quiet and very comfortable. Check in was from 2pm and we arrived just before then. We were greeted warmly by the reception staffand check in was fast and efficient. Slight issue was that we had requested a twin room and were given a doulble but they changed the room immediately and without question. The room was very comfortable and we were at the back of the hotel so had a view over fields which was lovely. The beds were very comfortable and the room was a good size. Bathroom was clean and well equipped. The breakfast was excellent with a good choice of both hot and cold offerings and the hot was HOT. Bar prices are very reasonable and the public areas are well maintained and pleasant.

8

b

Jul 5, 2024

·

Stayed 2 nights

Located on the dual carriageway so there was not much close to it, but a decent cheap clean hotel with helpful, efficient staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and taste, with some dietary requests accommodated. Several reviews also note greasy or cold items, limited hot choices, shortages, or an early finish at busy times; bar food options are limited.

Related guest reviews

8

Chanel

Feb 25, 2024

·

Stayed 1 night

Shortage of breakfast if you came down later in the morning. Told the chef was not cooking anymore breakfast. Not good

10

Amy

Apr 27, 2025

·

Stayed 1 night

Comfortable beds, amazingly helpful staff. Easy parking. Made us gluten free hot breakfasts plated up in the back. Not a huge selection of gluten free options but given the price we paid, we were very happy. I’d stay again in the future if in the area and in need of an easy and affordable place to sleep.

10

Glen

Mar 20, 2025

·

Stayed 3 nights

Staff are very helpful, the bar is there bt very limited. No Rose wine, then no Coke Cola for the Vodka we opted for. The breakfast is plenty and done very well, however as for the bar Menu I think there was about 3 things on the menu. The saving grace there is a Pub (beefeater or similar) literally 100mtrs away and the food, bar, stock, and atmosphere were a saviour. Nice eniugh to stay in but with Premier Inn across the way with a bar and full menu I think we would opt for that.

10

Stephen

Aug 18, 2025

·

Stayed 1 night

Our second stay at this well placed, clean, comfortable hotel near Ramsgate. The staff are very friendly, welcoming and accommodating. Our room was large, comfortable bed, very clean. The bar area has lots of comfortable seating, TV. The breakfast is possibly the highlight, plenty of choice including full cooked option which you help yourself to. Well cooked, hot, eat as much as you like. Parking could be an issue, especially for later check-ins, probably because this hotel is very popular, easy to see why.

10

Stephanie

Oct 21, 2025

·

Stayed 3 nights

The breakfast was really tasty ( our dog liked the sausages lol 😆 The latte was reall nice .

6

Wayne

Nov 24, 2024

·

Stayed 1 night

Not as good as other Holiday Inns. Surprisingly no biscuits in the room. Breakfast very average. No mushrooms, had to wait for more bread for toast. Underwhelming

8

John

Oct 2, 2025

·

Stayed 3 nights

Generally good - breakfast ok but a little limited with no variation.

6

Ellen

Jun 1, 2025

·

Stayed 1 night

Breakfast wasn’t great, food was very greasy. There were no croissants for at least 20 minutes while we were there. Air con didn’t blow out cold at all.

10

Jon

Aug 11, 2024

·

Stayed 2 nights

Really nice hotel. Breakfast was excellent with great choices.

8

Andy

Nov 11, 2025

·

Stayed 2 nights

Food is always hot and has a wide spread for all tastes

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AI-generated summary based on recent guest reviews

Month	Average price
January	$66
February	$77
March	$82
April	$85
May	$99
June	$115
July	$121
August	$126
September	$109
October	$85
November	$66
December	$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $105	5 $176
6 $82	7 $94	8 $115	9 $94	10 $94	11 $121	12 $206
13 $87	14 $84	15 $103	16 $84	17 $84	18 $111	19 $137
20 $69	21 $83	22 $123	23 $97	24 $82	25 $82	26 $126
27 $69	28 $80	29 $99	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $74	3 $101
4 $59	5 $69	6 $88	7 $74	8 $64	9 $69	10 $105
11 $64	12 $71	13 $84	14 $69	15 $64	16 $78	17 $97
18 $59	19 $71	20 $84	21 $74	22 $64	23 $87	24 $101
25 $55	26 $80	27 $84	28 $74	29 $69	30 $64	31 $87

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Holiday Inn Express Ramsgate – Minster by IHG

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