TownePlace Suites Bloomington

My family and I stayed for 4 nights and 5 days. We enjoyed the full kitchen because we could cook the groceries that we bought saving some money from constantly eating out. We were impressed with the variety and quality of options for their complimentary breakfast. The staff are all very helpful when we need to borrow things we suddwnly needed. Their outdoor pool was closed but we were allowed to use the indoor pool of Fairfield Suites which is just a couple of minutes walk. We had a fantastic stay and next time we go to Bloomington, we are definitely staying athe TownePlace again.

Room was dirty, bed coverings stained, toilet was not cleaned, towels were stiff. Side door to building didn't close or lock, squealed opening. Room was dank and smelly. Heater sounded like a Jet plane.

-Spiders in room -Lamp didn’t work -Side door didn’t work, had to walk all the way around the front to leave/enter -AC is unit was extremely loud

When we vacated our other Bloomington hotel due to unacceptable condition, we had limited options. This hotel was very welcoming: a truly lovely staff. The 3-star score is only that low because we had one of the unrenovated rooms and it was quite dated and the sofa(bed) upholstery and seat cushions were in bad shape. Pros( in addition to the staff): clean facility and room with comfortable bathroom and kitchen, good TV. Surprisingly quiet and convenient location. Perfectly nice comp hot breakfast. Really nice, clean little pool helped us decompress. I would gladly return but request a renovated room.

The pool water was way too cold and the stove barely worked which defeated the purpose of going. But it was still a good time. Plus the room was very clean.

Good hotel for the money. Convenient parking. Comfortable beds.

The hotel is in desperate need of updates. Floors, both carpet and laminate were filthy. The air conditioner was so loud you could not sleep. I had to ask for anything I needed, including cleaning the room. We stayed a month and they only came around twice to see what we needed. They had two fire drills, which we were not notified prior, which scared my doggie terribly. The pool was not open at all, due to “a crack in the concrete”. There is nowhere to sit outside. The landscaping is deplorable. The side door was left unlocked the entire time so anyone could walk in. The breakfast was rarely ready on time. They charged us $300 for my small dog to stay, which they did not have to clean up after inside or out. There is no refund for a reason, once we got here and saw the unacceptable state of this hotel, it was too late to leave. I would not recommend this hotel to anyone, human or animal.

We stayed 7 days and never got the room cleaned, even though there was supposed to be housekeeping every other day. We asked twice to have the room cleaned and to get fresh towels: once the trash was dumped and we got towels, but the second time we were told no - we did get towels but were given a trash bag and told where to put our trash. I never imagined staying 7 days in a hotel and never getting fresh sheets or having the room cleaned. First and last time staying here.

Room was dirty, bed coverings stained, toilet was not cleaned, towels were stiff. Side door to building didn't close or lock, squealed opening. Room was dank and smelly. Heater sounded like a Jet plane.

After changing rooms THREE times for broken AC, flooding toilet, and just absolutely filthy, it was an ok stay if you’re not too picky

When we vacated our other Bloomington hotel due to unacceptable condition, we had limited options. This hotel was very welcoming: a truly lovely staff. The 3-star score is only that low because we had one of the unrenovated rooms and it was quite dated and the sofa(bed) upholstery and seat cushions were in bad shape. Pros( in addition to the staff): clean facility and room with comfortable bathroom and kitchen, good TV. Surprisingly quiet and convenient location. Perfectly nice comp hot breakfast. Really nice, clean little pool helped us decompress. I would gladly return but request a renovated room.

Room 302 was terrible. It stunk so badly that even after the windows were opened and a fan was circulating that room for 8 hours it still smelled so bad. The sheets smelled bad, pillows, and towels too. I assume it's probably in the carpet too. One of the bath towels was also dirty, and so was a wash cloth. Friendly and patient staff. All the other rooms were great! We will be back! Breakfast was great! I bought 5 rooms and 4/5 were great! Thank you for hosting us!

I booked this property last minute as it had two bedrooms. The first room we were put in had an awful odor and we could not stay in it. We were put in a room that was dirty (food on floor, on the oven range). The carpets in the hallway and rooms were filthy, the pull out sofa was worn that we did not even attempt to open it. My 2 daughters and I slept in one bed and my husband and son slept in the other- defeated the purpose of having the space. The office staff was very friendly. Marriott needs to do some serious updates to this place. I will never stay here again. We had already prepaid and just slept there but were anxious to wake up and leave.

Everyone is very nice but the bathrooms could be a little cleaner.

The hotel is in desperate need of updates. Floors, both carpet and laminate were filthy. The air conditioner was so loud you could not sleep. I had to ask for anything I needed, including cleaning the room. We stayed a month and they only came around twice to see what we needed. They had two fire drills, which we were not notified prior, which scared my doggie terribly. The pool was not open at all, due to “a crack in the concrete”. There is nowhere to sit outside. The landscaping is deplorable. The side door was left unlocked the entire time so anyone could walk in. The breakfast was rarely ready on time. They charged us $300 for my small dog to stay, which they did not have to clean up after inside or out. There is no refund for a reason, once we got here and saw the unacceptable state of this hotel, it was too late to leave. I would not recommend this hotel to anyone, human or animal.

moldy shower curtain, the rooms smelled moldy and the caulking was all old and cracked. They price gauged because of the university. Graduation was $700 another time over $300 and the toilets didn't work.

Staff was nice. Room was clean but very well used. Sofa couch looks like it had been there since 1970s. whole establishment needs to be redone. Very old and creepy vibes. Hallway odorous. Next to a noisy freeway. Would definitely not stay again.

-Spiders in room -Lamp didn’t work -Side door didn’t work, had to walk all the way around the front to leave/enter -AC is unit was extremely loud

It was nice and roomy. The hotel itself seems a bit outdated and needs some upgrades.

When we vacated our other Bloomington hotel due to unacceptable condition, we had limited options. This hotel was very welcoming: a truly lovely staff. The 3-star score is only that low because we had one of the unrenovated rooms and it was quite dated and the sofa(bed) upholstery and seat cushions were in bad shape. Pros( in addition to the staff): clean facility and room with comfortable bathroom and kitchen, good TV. Surprisingly quiet and convenient location. Perfectly nice comp hot breakfast. Really nice, clean little pool helped us decompress. I would gladly return but request a renovated room.

The room was just old and water was not hot, toilet was not secure and refrigerator was loud. For the price was not worth it.

I like that the property offers 2 bedrooms and the suites are like full living quarters.

Heat did not work properly in our room and it was about 25 degrees out.

My room felt like a spacious, furnished studio apartment - a welcome departure from standard hotel experiences.

Spacious. Plan to stay again.

Staff was nice. Room was clean but very well used. Sofa couch looks like it had been there since 1970s. whole establishment needs to be redone. Very old and creepy vibes. Hallway odorous. Next to a noisy freeway. Would definitely not stay again.

Bed was awful! Mattress and box spring are worn out and need replacing.

Staff friendly and helpful

We stayed 7 days and never got the room cleaned, even though there was supposed to be housekeeping every other day. We asked twice to have the room cleaned and to get fresh towels: once the trash was dumped and we got towels, but the second time we were told no - we did get towels but were given a trash bag and told where to put our trash. I never imagined staying 7 days in a hotel and never getting fresh sheets or having the room cleaned. First and last time staying here.

I felt like the staff was so friendly. Very hospitable to guests.

All staff members were extremely friendly and attentive throughout our stay. We had a two-bedroom suite that was spacious and comfortable, with the exception of our second night during which the AC completely died. We let them know the next morning as we went out for the day and it was still not working at 4pm when we returned, but they very quickly remedied that situation and had a maintenance person in our room before we left the desk. It was fixed less than 30 minutes later. The free breakfast was listed as "continental" so we had low expectations but were pleasantly surprised Friday morning with additional hot offerings of sausage links, microwaved breakfast sandwiches (already heated), and mini quiche/egg bites. On Saturday we had other breakfast plans but stopped in to check things out and there were even more options over the weekend, with both bacon and sausage, scrambled eggs, and additional gluten free pastries. There was also a breakfast attendant present keeping everyone informed and happy. The bed was extremely comfortable and the room was clean overall. The stovetop and burners seemed a little grimy and there were crumbs, but we didn't use it so it was easy to overlook. The housekeeping staff left a welcome note and some snacks on our arrival, but they didn't actually set foot in our room again during our stay. They provided 2 towels for 3 registered adults, but we went to the desk and they gave us more. Conveniently located among many shops and restaurants.

Thanks, friendly

I don't think I could have gotten more for my money. This is an older property so it's a little frayed in places, but the hardworking (yes, I watched them) staff keep it clean and tidy as possible. I found all of the staff members to be helpful and courteous.I was left with a warm feeling when I checked out.

We were given keys to the wrong room at check-in and walked in on another guest. We were asked if we would like housekeeping during our stay, but never actually received housekeeping during our 3-night stay. Two-bedroom suite for 4 guests was stocked with two sets of bath linens and 1.5 rolls of toilet paper. Kitchen had one set of mismatched utensils and little else. Carpet worn transitioning from kitchen tile to carpet with multiple exposed nails sticking up. Had to empty our own trash, repeatedly go to desk to get more linens. Weird paprika (??) smell throughout suite. Breakfast attendant was fantastic and accommodating. Everyone was friendly. Bed comfortable. Multiple restaurants in walking distance. Soda prices tripled in lobby.

They cancelled my reservation because I had a towel in front of the door. They said I was smoking and asked me two leave about a half hour after making reservations.

They over booked and my wife and daughter had to stay at another hotel and pay more.

Tam Reynolds did an excellent job assisting us on our visit. We had several issues that Tam helped resolve quickly. She was great to work with and provided great customer service.

Great location. Very friendly staff.

Good location right off the highway with several restaurants in walking distance.

All the restaurants in walking distance

Excellent location; everything in Bloomington easily and quickly accessed from here. Clean, quiet. Helpful and friendly staff, very nice breakfast.

Very close and convenient to IU campus.

Comfortable room, easy to access

When we vacated our other Bloomington hotel due to unacceptable condition, we had limited options. This hotel was very welcoming: a truly lovely staff. The 3-star score is only that low because we had one of the unrenovated rooms and it was quite dated and the sofa(bed) upholstery and seat cushions were in bad shape. Pros( in addition to the staff): clean facility and room with comfortable bathroom and kitchen, good TV. Surprisingly quiet and convenient location. Perfectly nice comp hot breakfast. Really nice, clean little pool helped us decompress. I would gladly return but request a renovated room.

Pleasant staff and very quiet during graduation weekend!

For the price of the room, this hotel was good. Convenient off the highway with food options within walking and driving distance. Rooms could be updated but they were clean. Staff was very nice & friendly.

Staff was nice. Room was clean but very well used. Sofa couch looks like it had been there since 1970s. whole establishment needs to be redone. Very old and creepy vibes. Hallway odorous. Next to a noisy freeway. Would definitely not stay again.

My family and I stayed for 4 nights and 5 days. We enjoyed the full kitchen because we could cook the groceries that we bought saving some money from constantly eating out. We were impressed with the variety and quality of options for their complimentary breakfast. The staff are all very helpful when we need to borrow things we suddwnly needed. Their outdoor pool was closed but we were allowed to use the indoor pool of Fairfield Suites which is just a couple of minutes walk. We had a fantastic stay and next time we go to Bloomington, we are definitely staying athe TownePlace again.

Excellent location; everything in Bloomington easily and quickly accessed from here. Clean, quiet. Helpful and friendly staff, very nice breakfast.

All staff members were extremely friendly and attentive throughout our stay. We had a two-bedroom suite that was spacious and comfortable, with the exception of our second night during which the AC completely died. We let them know the next morning as we went out for the day and it was still not working at 4pm when we returned, but they very quickly remedied that situation and had a maintenance person in our room before we left the desk. It was fixed less than 30 minutes later. The free breakfast was listed as "continental" so we had low expectations but were pleasantly surprised Friday morning with additional hot offerings of sausage links, microwaved breakfast sandwiches (already heated), and mini quiche/egg bites. On Saturday we had other breakfast plans but stopped in to check things out and there were even more options over the weekend, with both bacon and sausage, scrambled eggs, and additional gluten free pastries. There was also a breakfast attendant present keeping everyone informed and happy. The bed was extremely comfortable and the room was clean overall. The stovetop and burners seemed a little grimy and there were crumbs, but we didn't use it so it was easy to overlook. The housekeeping staff left a welcome note and some snacks on our arrival, but they didn't actually set foot in our room again during our stay. They provided 2 towels for 3 registered adults, but we went to the desk and they gave us more. Conveniently located among many shops and restaurants.

When we vacated our other Bloomington hotel due to unacceptable condition, we had limited options. This hotel was very welcoming: a truly lovely staff. The 3-star score is only that low because we had one of the unrenovated rooms and it was quite dated and the sofa(bed) upholstery and seat cushions were in bad shape. Pros( in addition to the staff): clean facility and room with comfortable bathroom and kitchen, good TV. Surprisingly quiet and convenient location. Perfectly nice comp hot breakfast. Really nice, clean little pool helped us decompress. I would gladly return but request a renovated room.

Nice place to stay. Very nice breakfast.

Room 302 was terrible. It stunk so badly that even after the windows were opened and a fan was circulating that room for 8 hours it still smelled so bad. The sheets smelled bad, pillows, and towels too. I assume it's probably in the carpet too. One of the bath towels was also dirty, and so was a wash cloth. Friendly and patient staff. All the other rooms were great! We will be back! Breakfast was great! I bought 5 rooms and 4/5 were great! Thank you for hosting us!

We were given keys to the wrong room at check-in and walked in on another guest. We were asked if we would like housekeeping during our stay, but never actually received housekeeping during our 3-night stay. Two-bedroom suite for 4 guests was stocked with two sets of bath linens and 1.5 rolls of toilet paper. Kitchen had one set of mismatched utensils and little else. Carpet worn transitioning from kitchen tile to carpet with multiple exposed nails sticking up. Had to empty our own trash, repeatedly go to desk to get more linens. Weird paprika (??) smell throughout suite. Breakfast attendant was fantastic and accommodating. Everyone was friendly. Bed comfortable. Multiple restaurants in walking distance. Soda prices tripled in lobby.

The hotel is in desperate need of updates. Floors, both carpet and laminate were filthy. The air conditioner was so loud you could not sleep. I had to ask for anything I needed, including cleaning the room. We stayed a month and they only came around twice to see what we needed. They had two fire drills, which we were not notified prior, which scared my doggie terribly. The pool was not open at all, due to “a crack in the concrete”. There is nowhere to sit outside. The landscaping is deplorable. The side door was left unlocked the entire time so anyone could walk in. The breakfast was rarely ready on time. They charged us $300 for my small dog to stay, which they did not have to clean up after inside or out. There is no refund for a reason, once we got here and saw the unacceptable state of this hotel, it was too late to leave. I would not recommend this hotel to anyone, human or animal.