Is parking available at the hotel?

Yes, self-parking is available on-site for a fee of PLN 30 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately PLN 60 for adults and PLN 40 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of PLN 50 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Kraków, within a 15-minute drive of Main Market Square and Oskar Schindler Factory. It is approximately 11.7 mi (18.8 km) from Wieliczka Salt Mine and 4.4 mi (7.1 km) from Wawel Castle.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. The pool is operational year-round, but it will be closed seasonally from January 7 to January 19.

What are the policies for children staying at the hotel?

Children 12 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Premier Kraków Hotel - Comfort in the Heart of Poland

Average nightly price at Premier Kraków Hotel by month, last 12 months (USD)
Month	Average price
January	$51
February	$49
March	$56
April	$67
May	$68
June	$65
July	$62
August	$58
September	$69
October	$71
November	$62
December	$73

What guests think

Across reviews of Premier Kraków Hotel, guests frequently praise overall cleanliness, comfortable beds, and value, while noting the property sits outside Kraków’s center, with ride-hailing making trips easy for those who don’t mind short taxi rides.

Rooms are often described as dated, with worn carpets, small beds in some cases, and ventilation or air-conditioning problems reported more than once. Facilities draw mixed feedback: the indoor pool and sauna are appreciated but at times cold, unavailable, or not working. Service impressions vary—some praise the front desk, but housekeeping is inconsistent and bar staff are described as rude—while breakfast earns repeated praise for variety and quality. Expect solid value away from the center, with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and sauna are appreciated but inconsistent, with repeated reports of cold water and occasional outages or malfunctions.

Related guest reviews

8

Tobias

Aug 15, 2025

·

Stayed 1 night

Allt var bra. Det var bartendern som prioriterade lokalbefolkningen före turisterna som var dåligt. Fin pool på bottenvåningen med en badvakt.

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4

Furman

Feb 16, 2023

·

Stayed 19,358 nights

The hotel is not well maintained. The shower was broken, the door was broken in the shower and all the water was blown out. Really cold water in the pool, so we couldn't stay there for a few minutes, sauna didn't work at all. Not recommended

6

Piotr

Aug 27, 2022

·

Stayed 2 nights

Obsługa niestety na niskim poziomie jeżeli chodzi o sprzątanie pokoju nie otrzymaliśmy mimo ponownej prośby wody która nam przysługuje na każdy dzień pobytu. Dodatkowo lodówka która była w pokoju była niedziałająca, na zwrócenie informacji w rejestracji otrzymaliśmy wiadomość że tak ma być:) jak chcemy sobie coś schłodzić możemy przyjść do rejestracji itam jest działająca lodówka Chwilę wcześniej byliśmy w Hilton Garden i tam absolutnie nie można było się do niczego doczepić Na Plus zaliczamy basen i saunę

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8

Artur

Jun 1, 2024

·

Stayed 1 night

The water in the pool was quit cold but Overall our stay in the hotel was good

4

Tore

Jul 30, 2024

·

Stayed 4 nights

Førsteinntrykket var at det var slitent. Du må betale 40 zl per dag for å parkere. Aircondition anlegget fungerer ikke på rommet. Svettet oss gjennom natten. Klagde på forholdet, de sa de skulle sende en tekniker, men ikke noe skjedde. Svømmebassenget var ute av drift i hele oppholdet. Meldte selv om blodflekker på to håndklær etter en mindre skade. Måtte betale 75 zl i erstatning. Stedet ligger langt unna sentrum og old town.

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10

Mike

Jul 3, 2025

·

Stayed 1 night

Good.....late arrival at 0130 No problem 24 hour reception If you book poor service carriers like WIZZ air this is the temp arrival hotel for you Has pool!

10

Jeen Van der

Sep 5, 2025

·

Stayed 3 nights

Schoon en goede voorzieningen

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8

andrew

May 3, 2022

·

Stayed 3 nights

The front desk staff were great, very helpful and kind. Bartender and wait staff were rude and without personality. The food, especially dinner was very below average.

8

Adam

Dec 29, 2024

·

Stayed 2 nights

Nice and clean. A bit small rooms. Great swimming pool and sauna.

8

Anthony

Mar 8, 2025

·

Stayed 4 nights

Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and beds very clean, but others reported lapses such as an unclean sofa bed, irregular servicing, and one post-stay bed bug report where the source was uncertain.

Related guest reviews

2

Mara

Sep 29, 2023

·

Stayed 8 nights

Buongiorno, le camere non venivano pulite, a volte non facevano nemmeno i letti! Non ci sono parole, ieri ho mandato una mail all'hotel perché è stato terribile! Voglio chiedere il rimborso almeno di una parte del totale perché un 4 stelle non può trattarci così! Chiamerò il vostro servizio clienti

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10

roger

Jul 6, 2023

·

Stayed 1 night

Large selection of food for breakfast. Clean and comfortable beds.

8

Olga

Jun 2, 2025

·

Stayed 1 night

The room was super clean

10

Kseniia

Aug 3, 2022

·

Stayed 5 nights

It was a pleasure staying in this hotel. I was pleasantly surprised by the cleanliness of the hotel and breakfast bar selection. Five star from my stay

4

Flordeliza

Jun 11, 2025

·

Stayed 2 nights

Sofa bed was dirty and had crumbs like it has never been cleaned. Room also smelled bad. Lots of noisy kids.

2

Huseyin

Aug 25, 2025

·

Stayed 2 nights

Unfortunately my experience was not positive. The room felt very outdated and in need of renovation, with old furniture and carpeted floors throughout the hotel that gave it a worn, musty feel. The most concerning issue, however, is that after returning home I discovered a bed bug in my bed. While I cannot be absolutely certain it came from this hotel, the timing strongly suggests it. Bringing home a pest problem is extremely stressful, and it has completely overshadowed my stay.

10

Jeen Van der

Sep 5, 2025

·

Stayed 3 nights

Schoon en goede voorzieningen

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8

Adam

Dec 29, 2024

·

Stayed 2 nights

Nice and clean. A bit small rooms. Great swimming pool and sauna.

8

Federico Loris

Aug 21, 2022

·

Stayed 1 night

Eccellente per pozione vicina alla aeroporto di Balice, oltre ad essere un hotel accogliente e comodo e ben pulito

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8

Anthony

Mar 8, 2025

·

Stayed 4 nights

Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.

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AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and some rooms are a decent size, but several guests found rooms or beds small and the decor dated or worn. Multiple reviews note ventilation or air-conditioning problems and corridor noise from children.

Related guest reviews

4

Jérôme

Aug 9, 2025

·

Stayed 2 nights

Hôtel vieux

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10

Heber

Dec 1, 2025

·

Stayed 2 nights

A good hotel, good quality. However, in my Sadia stay there was a lot of noise and disturbance from children running in the hallway.

6

Darren Thomas

Jun 25, 2025

·

Stayed 5 nights

Could do with a refurb. A bit dated. Stained carpets. Leaking bathroom towel rail. Having said that, it was adequate for price paid.

4

Tore

Jul 30, 2024

·

Stayed 4 nights

Førsteinntrykket var at det var slitent. Du må betale 40 zl per dag for å parkere. Aircondition anlegget fungerer ikke på rommet. Svettet oss gjennom natten. Klagde på forholdet, de sa de skulle sende en tekniker, men ikke noe skjedde. Svømmebassenget var ute av drift i hele oppholdet. Meldte selv om blodflekker på to håndklær etter en mindre skade. Måtte betale 75 zl i erstatning. Stedet ligger langt unna sentrum og old town.

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8

Darren Neil

Aug 5, 2025

·

Stayed 4 nights

Apparently this hotel is classed as being in the business district. It's about 2.5 miles from Old Town so no issue for me who likes to walk. Otherwise taxis are cheap enough but to avoid the tourist over charging, prebook and pay via Uber or Bolt so it's about 25-30 zloty rather than a steep 80 from others. Room was clean and beds comfortable thanks to thick toppers. Housekeeping was a little hit or miss. One day they came, one day they didn't until we got back on the evening and spoke to reception. I woulds have no issues in booking here again, especially for the price I paid.

2

Huseyin

Aug 25, 2025

·

Stayed 2 nights

Unfortunately my experience was not positive. The room felt very outdated and in need of renovation, with old furniture and carpeted floors throughout the hotel that gave it a worn, musty feel. The most concerning issue, however, is that after returning home I discovered a bed bug in my bed. While I cannot be absolutely certain it came from this hotel, the timing strongly suggests it. Bringing home a pest problem is extremely stressful, and it has completely overshadowed my stay.

6

Diana

Dec 23, 2024

·

Stayed 1 night

Väldigt små sängar och dåliga låga kuddar

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8

Adam

Dec 29, 2024

·

Stayed 2 nights

Nice and clean. A bit small rooms. Great swimming pool and sauna.

8

Anthony

Mar 8, 2025

·

Stayed 4 nights

Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.

4

Bisar

Jul 27, 2025

·

Stayed 2 nights

The window was not opening even a bit and the air filter was not working also.

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AI-generated summary based on recent guest reviews

Service

Some guests praise the front desk, but housekeeping is inconsistent and responses to issues can be unhelpful. Bar staff are repeatedly described as rude.

Related guest reviews

8

Tobias

Aug 15, 2025

·

Stayed 1 night

Allt var bra. Det var bartendern som prioriterade lokalbefolkningen före turisterna som var dåligt. Fin pool på bottenvåningen med en badvakt.

Translate

6

Piotr

Aug 27, 2022

·

Stayed 2 nights

Obsługa niestety na niskim poziomie jeżeli chodzi o sprzątanie pokoju nie otrzymaliśmy mimo ponownej prośby wody która nam przysługuje na każdy dzień pobytu. Dodatkowo lodówka która była w pokoju była niedziałająca, na zwrócenie informacji w rejestracji otrzymaliśmy wiadomość że tak ma być:) jak chcemy sobie coś schłodzić możemy przyjść do rejestracji itam jest działająca lodówka Chwilę wcześniej byliśmy w Hilton Garden i tam absolutnie nie można było się do niczego doczepić Na Plus zaliczamy basen i saunę

Translate

2

Mara

Sep 29, 2023

·

Stayed 8 nights

Buongiorno, le camere non venivano pulite, a volte non facevano nemmeno i letti! Non ci sono parole, ieri ho mandato una mail all'hotel perché è stato terribile! Voglio chiedere il rimborso almeno di una parte del totale perché un 4 stelle non può trattarci così! Chiamerò il vostro servizio clienti

Translate

4

Tore

Jul 30, 2024

·

Stayed 4 nights

Førsteinntrykket var at det var slitent. Du må betale 40 zl per dag for å parkere. Aircondition anlegget fungerer ikke på rommet. Svettet oss gjennom natten. Klagde på forholdet, de sa de skulle sende en tekniker, men ikke noe skjedde. Svømmebassenget var ute av drift i hele oppholdet. Meldte selv om blodflekker på to håndklær etter en mindre skade. Måtte betale 75 zl i erstatning. Stedet ligger langt unna sentrum og old town.

Translate

8

Darren Neil

Aug 5, 2025

·

Stayed 4 nights

Apparently this hotel is classed as being in the business district. It's about 2.5 miles from Old Town so no issue for me who likes to walk. Otherwise taxis are cheap enough but to avoid the tourist over charging, prebook and pay via Uber or Bolt so it's about 25-30 zloty rather than a steep 80 from others. Room was clean and beds comfortable thanks to thick toppers. Housekeeping was a little hit or miss. One day they came, one day they didn't until we got back on the evening and spoke to reception. I woulds have no issues in booking here again, especially for the price I paid.

10

Mike

Jul 3, 2025

·

Stayed 1 night

Good.....late arrival at 0130 No problem 24 hour reception If you book poor service carriers like WIZZ air this is the temp arrival hotel for you Has pool!

8

andrew

May 3, 2022

·

Stayed 3 nights

The front desk staff were great, very helpful and kind. Bartender and wait staff were rude and without personality. The food, especially dinner was very below average.

8

Federico Loris

Aug 21, 2022

·

Stayed 1 night

Eccellente per pozione vicina alla aeroporto di Balice, oltre ad essere un hotel accogliente e comodo e ben pulito

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8

FARUK

May 29, 2025

·

Stayed 1 night

Otel güzel fakat girişi 15'te ve çıkışı 11:00 buna dikkat edin. Biz sabah erken gedlik ama sitede boş odalar gözüküyordu buna rağmen yardımcı olamadılar. Odalar geniş, temiz, su cay kahve vardı, ama terlik bulamadık, ve kulak çubuğu makyaj pamuk yoktu. Onun dışında bir sorun yoktu. Kahvaltı yapmadık şehir merkezine gittik.

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8

Anthony

Mar 8, 2025

·

Stayed 4 nights

Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.

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AI-generated summary based on recent guest reviews

Location

Outside the Old Town, typically a short taxi or ride-hail trip, with several noting reasonable Uber or Bolt fares; some also appreciated proximity to the airport.

Related guest reviews

4

Tore

Jul 30, 2024

·

Stayed 4 nights

Førsteinntrykket var at det var slitent. Du må betale 40 zl per dag for å parkere. Aircondition anlegget fungerer ikke på rommet. Svettet oss gjennom natten. Klagde på forholdet, de sa de skulle sende en tekniker, men ikke noe skjedde. Svømmebassenget var ute av drift i hele oppholdet. Meldte selv om blodflekker på to håndklær etter en mindre skade. Måtte betale 75 zl i erstatning. Stedet ligger langt unna sentrum og old town.

Translate

8

Darren Neil

Aug 5, 2025

·

Stayed 4 nights

Apparently this hotel is classed as being in the business district. It's about 2.5 miles from Old Town so no issue for me who likes to walk. Otherwise taxis are cheap enough but to avoid the tourist over charging, prebook and pay via Uber or Bolt so it's about 25-30 zloty rather than a steep 80 from others. Room was clean and beds comfortable thanks to thick toppers. Housekeeping was a little hit or miss. One day they came, one day they didn't until we got back on the evening and spoke to reception. I woulds have no issues in booking here again, especially for the price I paid.

8

Federico Loris

Aug 21, 2022

·

Stayed 1 night

Eccellente per pozione vicina alla aeroporto di Balice, oltre ad essere un hotel accogliente e comodo e ben pulito

Translate

8

Anthony

Mar 8, 2025

·

Stayed 4 nights

Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives repeated praise for variety and quality. Dinner and the bar experience draw criticism in some reviews.

Related guest reviews

8

Tobias

Aug 15, 2025

·

Stayed 1 night

Allt var bra. Det var bartendern som prioriterade lokalbefolkningen före turisterna som var dåligt. Fin pool på bottenvåningen med en badvakt.

Translate

10

roger

Jul 6, 2023

·

Stayed 1 night

Large selection of food for breakfast. Clean and comfortable beds.

10

Kseniia

Aug 3, 2022

·

Stayed 5 nights

It was a pleasure staying in this hotel. I was pleasantly surprised by the cleanliness of the hotel and breakfast bar selection. Five star from my stay

8

Jaroslaw

Jun 10, 2022

·

Stayed 1 night

Good breakfast. Poor internet connection.

8

David

Oct 16, 2024

·

Stayed 2 nights

Fantastic breakfast buffet.

8

andrew

May 3, 2022

·

Stayed 3 nights

The front desk staff were great, very helpful and kind. Bartender and wait staff were rude and without personality. The food, especially dinner was very below average.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $47	12 $47	13 $56	14 $56
15 $43	16 $46	17 $47	18 $48	19 $46	20 $54	21 $57
22 $46	23 $48	24 $62	25 $56	26 $56	27 $65	28 $70
29 $42	30 $45

Su	Mo	Tu	We	Th	Fr	Sa
		1 $53	2 $54	3 $54	4	5
6 $51	7 $54	8 $56	9 $56	10 $58	11 $83	12 $92
13 $44	14 $47	15 $47	16 $48	17 $44	18 $47	19 $60
20 $41	21 $44	22 $43	23 $46	24 $47	25 $50	26 $57
27 $52	28 $57	29 $59	30 $91	31 $122

Premier Kraków Hotel

Prices for Premier Kraków Hotel

Monthly average prices

About this property

Location

Room options

Standard Suite, 1 Queen Bed

Classic Room, 3 Twin Beds

Classic Room, 1 Twin Bed

Classic Room, 2 Twin Beds

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room, 1 Twin Bed, Accessible

Classic Room, 1 Queen Bed

Guest reviews of Premier Kraków Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Premier Kraków Hotel

Prices for upcoming dates