Is parking available at the property?

Yes, parking is available on-site and is free for guests.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately THB 150 to 400 for adults and THB 100 to 300 for children.

Does the property allow pets?

Yes, the property allows pets in specific rooms only, with a maximum fee of THB 400 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of THB 2 per vehicle (one-way, maximum occupancy 3). Reservations must be made 72 hours prior to arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Karon, just a 1-minute drive from Karon Beach and 9 minutes from Patong Beach. It is approximately 39.5 km from Phuket International Airport.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including an infinity pool. Pool access is available from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children 4 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1200 per night, and advance request is required for confirmation. Cribs may also be available upon request.

Secret Cliff Resort & Restaurant - SHA Plus

Average nightly price at Secret Cliff Resort & Restaurant - SHA Plus by month, last 12 months (USD)
Month	Average price
January	$103
February	$177
March	$67
April	$44
May	$30
June	$25
July	$27
August	$76
September	$22
October	$19
November	$56
December	$117

What guests think

Across recent reviews, Secret Cliff Resort & Restaurant - SHA Plus stands out for panoramic sea views and a quiet, natural setting, while many travelers say its steep hillside and busy highway location make walking to beaches or towns impractical.

Facilities feedback is mixed, with repeated notes about pool maintenance and construction, an underwhelming gym, and limited or slow shuttles, though sunsets from the pools and restaurant views impress. Cleanliness ranges from stained linens, odors, and insects to occasional praise, while dining is inconsistent—lovely views but variable quality, limited choices at times, and prices that some find high. Service ranges from warm and helpful to unresponsive, with communication issues and delays mentioned. Expect scenic seclusion with trade offs in convenience and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: several reviews cite pool maintenance and construction, an unimpressive gym, and limited or slow shuttles, with one noting no spa hot tub, while others praise sunset views from the pools and restaurant.

Related guest reviews

6

VALERIE

Jan 5, 2025

·

Stayed 4 nights

Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.

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6

Sus

Feb 19, 2023

·

Stayed 14 nights

Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .

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6

Olena

Mar 8, 2023

·

Stayed 7 nights

Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.

6

Kanyarat

Dec 18, 2022

·

Stayed 1 night

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.

6

Rouzbeh

Feb 5, 2024

·

Stayed 3 nights

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.

10

Joseph

Dec 16, 2023

·

Stayed 2 nights

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc

10

Matthew

Apr 11, 2025

·

Stayed 4 nights

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.

2

Daniel David

Feb 22, 2025

·

Stayed 22 nights

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.

2

Elisha

Jan 1, 2024

·

Stayed 6 nights

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.

6

Thomas Keith

May 25, 2024

·

Stayed 6 nights

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of stained linens, unpleasant odors, insects, and poorly maintained pool areas, alongside occasional positive remarks.

Related guest reviews

4

Pär

Nov 18, 2022

·

Stayed 7 nights

Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.

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6

Sus

Feb 19, 2023

·

Stayed 14 nights

Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .

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6

Aafia

Apr 30, 2024

·

Stayed 3 nights

The first room was very dirty. The beds were stained and there were marks on the toilet seat. There were insects at the sink, and the lights in the bathroom were very dim. The trash cans smelled of smoke and were black. Then we received an upgrade. This room was in better condition, but it still had an unpleasant smell. The beds were stained again. The electrical outlets were very loose, making it impossible to fully charge devices.

6

Mario

Dec 8, 2022

·

Stayed 19,333 nights

It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.

6

Kanyarat

Dec 18, 2022

·

Stayed 1 night

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.

4

elvira

Apr 21, 2024

·

Stayed 3 nights

Posizione pessima, lontana da qualsiasi cosa. Ogni volta ache attraversavi la strada rischiavi la vita. Pulizia pessima, asciugamani macchiate di sangue e lenzuola sporche. Quando siamo arrivati abbiamo trovato il posacenere pieno di cicche e non lo hanno mail pulito. Non lo consiglio

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2

Charmaine

Jan 3, 2025

·

I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do

4

Denise

Feb 4, 2024

·

Stayed 2 nights

Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.

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2

Elisha

Jan 1, 2024

·

Stayed 6 nights

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.

10

Kylie

Mar 26, 2025

·

Stayed 5 nights

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!

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AI-generated summary based on recent guest reviews

Rooms

Rooms offer standout sea views, privacy, and a generally quiet setting, but several guests found decor and furnishings dated or run down compared with photos.

Related guest reviews

6

VALERIE

Jan 5, 2025

·

Stayed 4 nights

Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.

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4

Pär

Nov 18, 2022

·

Stayed 7 nights

Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.

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8

sun

Apr 12, 2023

·

Stayed 4 nights

It was a bit outdated for sure. But ocean view was great and was quite close to the nice beaches. Staffs were very kind. Good value for money.

10

Christos

Mar 8, 2024

·

Stayed 1 night

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!

8

Rob

May 5, 2023

·

Stayed 4 nights

三ツ星相当のクオリティーですが、景色は素晴らしいと思う。

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6

Kanyarat

Dec 18, 2022

·

Stayed 1 night

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.

10

Michael

Mar 28, 2024

·

Stayed 4 nights

love the view and privacy!

10

Matthew

Apr 11, 2025

·

Stayed 4 nights

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.

2

Daniel David

Feb 22, 2025

·

Stayed 22 nights

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.

10

Kylie

Mar 26, 2025

·

Stayed 5 nights

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, polite staff, while others report unhelpful or unresponsive reception, communication difficulties, and delays with transport or requests.

Related guest reviews

10

Adil

Feb 9, 2025

·

Stayed 11 nights

Sehr gutes und hilfsbereites Personal

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2

Jeetinder

Mar 28, 2023

·

Stayed 6 nights

Really stunning property, a bit in the middle of nowhere. Service was absymal. Complaints were laughed at and some of the staff v rude, ie waking you up in.tge morning with loud talking and bangining when cleanimg rooms of those who hsve checked out. Complain and you just get told "ok, ok". Had to wait best part of an hour plus 4 calls to reception just for toilet roll!

6

VALERIE

Jan 5, 2025

·

Stayed 4 nights

Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.

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4

Pär

Nov 18, 2022

·

Stayed 7 nights

Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.

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6

Anthony

Dec 14, 2024

·

Stayed 1 night

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on

10

Yan Yu

Jul 9, 2022

·

Stayed 2 nights

Its amazing. I enjoyed a lot during my stay 💕 thanks for the hospitalisation

6

Kanyarat

Dec 18, 2022

·

Stayed 1 night

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.

4

Denise

Feb 4, 2024

·

Stayed 2 nights

Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.

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10

Matthew

Apr 11, 2025

·

Stayed 4 nights

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.

10

Kylie

Mar 26, 2025

·

Stayed 5 nights

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!

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AI-generated summary based on recent guest reviews

Location

Scenic cliffside between Karon and Patong, but repeatedly described as not walkable due to the steep hill and busy highway; most guests rely on taxis or scooters, though it is quiet once on site.

Related guest reviews

6

VALERIE

Jan 5, 2025

·

Stayed 4 nights

Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.

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6

Sus

Feb 19, 2023

·

Stayed 14 nights

Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .

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10

Christos

Mar 8, 2024

·

Stayed 1 night

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!

6

Olena

Mar 8, 2023

·

Stayed 7 nights

Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.

10

Joseph

Dec 16, 2023

·

Stayed 2 nights

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc

6

Archana

Apr 22, 2024

·

Stayed 10 nights

It’s far from the beach and other restaurants.

4

Denise

Feb 4, 2024

·

Stayed 2 nights

Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.

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2

Daniel David

Feb 22, 2025

·

Stayed 22 nights

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.

2

Elisha

Jan 1, 2024

·

Stayed 6 nights

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.

10

Kylie

Mar 26, 2025

·

Stayed 5 nights

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: breakfast is often average or limited, with occasional complaints of stale or cold items and crowding; restaurant views are praised, prices can be high, and some guests still enjoyed the food.

Related guest reviews

4

Pär

Nov 18, 2022

·

Stayed 7 nights

Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.

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6

Sus

Feb 19, 2023

·

Stayed 14 nights

Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .

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6

Mario

Dec 8, 2022

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Stayed 19,333 nights

It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.

6

Kanyarat

Dec 18, 2022

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Stayed 1 night

It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.

6

Rouzbeh

Feb 5, 2024

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Stayed 3 nights

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.

10

Joseph

Dec 16, 2023

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Stayed 2 nights

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc

2

Charmaine

Jan 3, 2025

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I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do

10

Matthew

Apr 11, 2025

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Stayed 4 nights

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.

2

Elisha

Jan 1, 2024

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Stayed 6 nights

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.

10

Kylie

Mar 26, 2025

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Stayed 5 nights

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $61	3 $52	4 $52	5 $53	6 $51	7 $51
8 $51	9 $51	10 $51	11 $53	12 $54	13 $52	14 $53
15 $63	16 $52	17 $54	18 $54	19 $54	20 $54	21 $94
22 $73	23 $54	24 $54	25 $54	26 $54	27 $54	28 $54
29 $54	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
		1 $55	2 $59	3 $59	4 $59	5 $69
6 $59	7 $71	8 $59	9 $59	10 $59	11 $59	12 $56
13 $63	14 $59	15 $59	16 $59	17 $59	18 $59	19 $59
20 $63	21 $89	22 $110	23 $110	24 $110	25 $110	26 $110
27 $110	28 $110	29 $83	30 $113	31 $149

Secret Cliff Resort & Restaurant - SHA Plus

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