Stayable Jax West
From
$62
/ night
Select dates to see prices and availability
From
$62
/ night
About this property
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a water dispenser and a vending machine. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Location
With a stay at Stayable Jacksonville West in Jacksonville (Northwest), you'll be within a 15-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. This hotel is 11.7 mi (18.8 km) from Jacksonville Naval Air Station and 10.5 mi (16.8 km) from Jacksonville Zoo and Gardens.
What's nearby
Jacksonville-Baldwin Rail Trail(2.3 miles)
Normandy Lane Plaza Shopping Center(2.6 miles)
Normandy Mall Shopping Center(3 miles)
Edgewood Park(3.6 miles)
Criswell Park(4 miles)
Lackawanna Park(4.2 miles)
Hollybrook Park(4.4 miles)
St. Paul AME Church(5 miles)
Boone Park(5.3 miles)
Richardson Road Park(5.4 miles)
Edward Waters College(5.5 miles)
Fishweir Park(5.6 miles)
Crystal Springs Park(5.9 miles)
5 Points West Shopping Center(6 miles)
St. Vincent's Medical Center(6.3 miles)
Jacksonville International Airport (JAX)(15.3 miles)
Jacksonville, FL (CRG-Jacksonville Executive at Craig)(27.4 miles)
Daytona Beach Intl. Airport (DAB)(99.2 miles)
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
Vending Machines
Location
910 Suemac Road, Jacksonville, FL 32254, Northwest, Jacksonville, Florida, United States of America
Jacksonville-Baldwin Rail Trail (2.3 miles)
Normandy Lane Plaza Shopping Center (2.6 miles)
Normandy Mall Shopping Center (3 miles)
Edgewood Park (3.6 miles)
Criswell Park (4 miles)
Lackawanna Park (4.2 miles)
Room options
8
Deluxe Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Deluxe Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
5
Standard Room, 2 Double Beds, Smoking
Room details
2 Full Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Microwave
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
5
Standard Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Microwave
7
Exclusive Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Standard Room, 1 Double Bed, Accessible, Smoking
Room details
1 Full Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Standard Room, 1 Double Bed, Accessible
Room details
1 Full Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
7
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Standard Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
8
Exclusive Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Standard Room, 1 Double Bed, Accessible
Room details
1 Full Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Superior Studio, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
5
Standard Room, 1 King Bed, Smoking
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Microwave
Guest reviews of Stayable Jax West
7.2
Good
Based on 763 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews for Stayable Jax West are highly mixed, with some praising kind staff and the occasional clean, quiet room, while many cite ongoing renovations and operational inconsistency that impact check-in, room readiness, and the availability or reliability of basic amenities.
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What guests think
Reviews for Stayable Jax West are highly mixed, with some praising kind staff and the occasional clean, quiet room, while many cite ongoing renovations and operational inconsistency that impact check-in, room readiness, and the availability or reliability of basic amenities.
Several guests report roaches, mildew or smoke odors, and missing linens or towels. Common maintenance complaints include weak or nonworking AC, broken locks and keys, nonfunctioning showers or hot water, spotty Wi-Fi or cable, a closed pool, and out-of-service ice machines. Service feedback ranges from helpful individuals to long waits, absent staff, and deposit or refund disputes, with a few noting nearby dining and an uncomfortable parking-lot scene. Expect a bare-bones stay with notable drawbacks.
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AI-generated summary based on recent guest reviews
Facilities
An indoor pool is mentioned but is often closed or inaccessible; multiple reviews cite broken or unavailable ice machines and occasional Wi-Fi/cable outages. Several guests noted there is no breakfast on site.
Related guest reviews
4
Michael Lawrence
Apr 30, 2024
·
Stayed 7 nights
Problems dirty in and out of the room doors don't lock keys never work computer doesn't work washer and dryer 2 of 4 broken tv in and out a lot of outs
Problems dirty in and out of the room doors don't lock keys never work computer doesn't work washer and dryer 2 of 4 broken tv in and out a lot of outs
4
Michael
May 24, 2024
·
Stayed 1 night
check in took about 20 minutes due to new employee working by herself and every so often a lady would come in and help and then leave. Internet ad listed a breakfast and the clerk said there was no breakfast. In room the hair dryer was taken off wall and there were not enough towels and rags and desk said we would have to pay for more towels. Floor was very dirty with dog hair
check in took about 20 minutes due to new employee working by herself and every so often a lady would come in and help and then leave. Internet ad listed a breakfast and the clerk said there was no breakfast. In room the hair dryer was taken off wall and there were not enough towels and rags and desk said we would have to pay for more towels. Floor was very dirty with dog hair
2
Francisco
Feb 20, 2023
·
Stayed 1 night
Que la piscina no esté en servicio
Que la piscina no esté en servicio
10
Wanetta
Dec 26, 2025
·
Stayed 4 nights
Indoor pool!
Indoor pool!
4
David
Jun 18, 2024
·
Stayed 1 night
No me gustó el ambiente niño jugando en el parking muchas personas fumando en los arrededores y parte en remodelación y deterioros la piscina no funciona
No me gustó el ambiente niño jugando en el parking muchas personas fumando en los arrededores y parte en remodelación y deterioros la piscina no funciona
2
Robin
Jan 20, 2024
·
Stayed 1 night
This place was horrible, no Ice, all the machine were broken, they didn't have any top sheets on the bed, crazy.😵💫
This place was horrible, no Ice, all the machine were broken, they didn't have any top sheets on the bed, crazy.😵💫
2
GENE
Aug 9, 2025
·
Stayed 3 nights
No breakfast, no room service you know nothing worth staying at this motel again beware
No breakfast, no room service you know nothing worth staying at this motel again beware
8
Avid
May 21, 2024
·
Stayed 4 nights
I lost cable & WiFi for a whole night. We weren’t able to use the facilities to the full extend we did not have access to the pool. There was a really strong cigarette smell. There was no personal to attend to us when we proceeded to check out so we were forced to leave the card keys in the front & forced to leave before getting our deposit back
I lost cable & WiFi for a whole night. We weren’t able to use the facilities to the full extend we did not have access to the pool. There was a really strong cigarette smell. There was no personal to attend to us when we proceeded to check out so we were forced to leave the card keys in the front & forced to leave before getting our deposit back
2
Matthew
Mar 1, 2025
·
Stayed 9 nights
Dirty, roach infested, drugs, noisy, unprofessional staff, staff cannot speak English, water, and internet goes out. 200$ in hidden fees. The bathroom vent is upside down and connected to another room. So you can hear and smell the other tenants(weed). Stay away from the stay able
Dirty, roach infested, drugs, noisy, unprofessional staff, staff cannot speak English, water, and internet goes out. 200$ in hidden fees. The bathroom vent is upside down and connected to another room. So you can hear and smell the other tenants(weed). Stay away from the stay able
2
Margaret
Apr 27, 2025
·
Stayed 1 night
Disgusting no hot water, ice machine, towels ect… yet, sure we’ve bedbugs Drug actions took place in front of me!
Disgusting no hot water, ice machine, towels ect… yet, sure we’ve bedbugs Drug actions took place in front of me!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe poor cleanliness, including roaches, mold or mildew smells, and dirty or stained linens and floors; a few guests noted clean rooms.
Related guest reviews
2
Courtney
Nov 15, 2025
·
Stayed 2 nights
I was overcharged and forced to stay in a room that was under construction walls and ceiling full of mold and rust stains infested with nats several roach siteing and lots of illegal activities going on every time I entered a breeze way another was always out there smoking drugs like it was a normal day
I was overcharged and forced to stay in a room that was under construction walls and ceiling full of mold and rust stains infested with nats several roach siteing and lots of illegal activities going on every time I entered a breeze way another was always out there smoking drugs like it was a normal day
2
frankie
Mar 1, 2025
·
Stayed 1 night
Dirty linen Eaten up by fleas I want my money back
Dirty linen Eaten up by fleas I want my money back
2
Meagan
Jul 1, 2024
·
Stayed 2 nights
dirty. absolutely do not waste your money. not a good experience at all. we did not end up staying here because it was not clean. pee stains on sheets, trash everywhere. hair.
dirty. absolutely do not waste your money. not a good experience at all. we did not end up staying here because it was not clean. pee stains on sheets, trash everywhere. hair.
2
Courtney
Nov 15, 2025
·
Stayed 6 nights
Rooms still under construction with mold roaches and rust drug infested environment and way to many cats over priced and under construction
Rooms still under construction with mold roaches and rust drug infested environment and way to many cats over priced and under construction
2
Wilfredo
Dec 7, 2025
·
Stayed 2 nights
no front desk staff available. Roaches in room. cigarrette smoke from other room coming thru bathroom vent . Horrible
no front desk staff available. Roaches in room. cigarrette smoke from other room coming thru bathroom vent . Horrible
10
W
Dec 20, 2025
·
Stayed 2 nights
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
2
Oscar
Feb 22, 2025
·
Stayed 4 nights
I didn’t like nothing at all. The rooms are dirty as fu.. the rooms also smell like trash these hotel need to be taken out of business
I didn’t like nothing at all. The rooms are dirty as fu.. the rooms also smell like trash these hotel need to be taken out of business
2
Yvette
Jan 27, 2026
·
Stayed 1 night
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
2
Keisha
May 2, 2025
·
Stayed 3 nights
Dirty outside, stale moldy rooms. Ghetto trashy people
Dirty outside, stale moldy rooms. Ghetto trashy people
2
Margaret
Apr 27, 2025
·
Stayed 1 night
Disgusting no hot water, ice machine, towels ect… yet, sure we’ve bedbugs Drug actions took place in front of me!
Disgusting no hot water, ice machine, towels ect… yet, sure we’ve bedbugs Drug actions took place in front of me!
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AI-generated summary based on recent guest reviews
Rooms
Rooms frequently suffer from maintenance and comfort issues such as ineffective AC, broken showers or hot water, malfunctioning locks or keys, and lingering smoke odors; a few guests reported quiet stays or a comfortable bed.
Related guest reviews
4
Michael Lawrence
Apr 30, 2024
·
Stayed 7 nights
Problems dirty in and out of the room doors don't lock keys never work computer doesn't work washer and dryer 2 of 4 broken tv in and out a lot of outs
Problems dirty in and out of the room doors don't lock keys never work computer doesn't work washer and dryer 2 of 4 broken tv in and out a lot of outs
2
Megan M
May 5, 2024
·
Stayed 1 night
Took an hour to get checked in. The shower/bath didn’t work, the floor was dirty dirty to the point where my children’s feet turned black and just overall was not comfortable. I had stayed in this exact hotel when it was a Quality Inn and it was so much better then. I’m not sure what happened.
Took an hour to get checked in. The shower/bath didn’t work, the floor was dirty dirty to the point where my children’s feet turned black and just overall was not comfortable. I had stayed in this exact hotel when it was a Quality Inn and it was so much better then. I’m not sure what happened.
10
raymond
Mar 11, 2024
·
Stayed 1 night
Nice bed,. Shampoo. No coffee machine in room.
Nice bed,. Shampoo. No coffee machine in room.
2
Liana
Oct 5, 2024
·
Stayed 2 nights
Checked in and couldn't stay. No ac, smelt of cigarettes. I couldnt breathe within less than 5 minutes in the room. And was refused a refund.
Checked in and couldn't stay. No ac, smelt of cigarettes. I couldnt breathe within less than 5 minutes in the room. And was refused a refund.
2
Beth
May 26, 2024
·
Stayed 2 nights
This place is terrible. My reservation was for a non-smoking room, but I got a room that has years of smoke in it- I should have said something, but was tired and didn’t want to have to wait another 30 minutes to check in. The wait to check in took awhile because they had to check the room and do “arrival photos” where they take pics of the room before you check in. Trust me, this room wasn’t “arrival photo” worthy. The staff was ok, they put a newer TV in the room. The smoke smell was really bad. I have to wash all the clothes I had with me twice. The towels appeared to be dirty and had hair through them, I used my dirty beach towel instead. I had a two night stay, but didn’t sleep there the 2nd night. For a few more dollars go somewhere else. The price was right on this one, but I do not recommend reserving a room here. I wish I would have read the other comments first before booking, but…. Lesson learned. I did respond to Stayable directly to relay these issues, but the comments were the same as the comments on the other posts. That my feedback is important and that they will use it to improve, but I doubt it. Seriously, pay a few more bucks and go somewhere else
This place is terrible. My reservation was for a non-smoking room, but I got a room that has years of smoke in it- I should have said something, but was tired and didn’t want to have to wait another 30 minutes to check in. The wait to check in took awhile because they had to check the room and do “arrival photos” where they take pics of the room before you check in. Trust me, this room wasn’t “arrival photo” worthy. The staff was ok, they put a newer TV in the room. The smoke smell was really bad. I have to wash all the clothes I had with me twice. The towels appeared to be dirty and had hair through them, I used my dirty beach towel instead. I had a two night stay, but didn’t sleep there the 2nd night. For a few more dollars go somewhere else. The price was right on this one, but I do not recommend reserving a room here. I wish I would have read the other comments first before booking, but…. Lesson learned. I did respond to Stayable directly to relay these issues, but the comments were the same as the comments on the other posts. That my feedback is important and that they will use it to improve, but I doubt it. Seriously, pay a few more bucks and go somewhere else
4
Richard
Jul 21, 2025
·
Stayed 1 night
The bath tub had hair in it. the ac went out. i went to check out no one was at the front desk. no ac at front desk i was sweating at check in.
The bath tub had hair in it. the ac went out. i went to check out no one was at the front desk. no ac at front desk i was sweating at check in.
2
Yvette
Jan 27, 2026
·
Stayed 1 night
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
4
Marvin
Oct 10, 2024
·
Stayed 1 night
Most rooms were being used for storage. Room had no hot water, and the hotel had NO towels. I’m surprised they are allowed to operate this property.
Most rooms were being used for storage. Room had no hot water, and the hotel had NO towels. I’m surprised they are allowed to operate this property.
4
Kimberly
Dec 11, 2025
·
Stayed 3 nights
Air conditioning not effective. Parking was okay Noone was at front desk for checkout. Keys not made at check in. Had tp return after hour's and clerk claimed key machine working. Keys made day after checkin and did not work first 10minutes I attempted to open door. Finally I got check in information and tried door one last time(looking at camera facing room doors) it worked , the key unlocked door.
Air conditioning not effective. Parking was okay Noone was at front desk for checkout. Keys not made at check in. Had tp return after hour's and clerk claimed key machine working. Keys made day after checkin and did not work first 10minutes I attempted to open door. Finally I got check in information and tried door one last time(looking at camera facing room doors) it worked , the key unlocked door.
2
mauredson
Mar 25, 2025
·
Stayed 1 night
How absurdly stinky of cigarettes, bad smell in the water, air conditioning doesn't let you sleep, in addition to a terrible receptionist who doesn't stay at the reception, I spent 30 minutes knocking on the door and pressing the bell for him to appear.
How absurdly stinky of cigarettes, bad smell in the water, air conditioning doesn't let you sleep, in addition to a terrible receptionist who doesn't stay at the reception, I spent 30 minutes knocking on the door and pressing the bell for him to appear.
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AI-generated summary based on recent guest reviews
Service
Staff sentiment is mixed: several guests praise friendly, helpful front-desk teams, but many report understaffing, long or delayed check-ins, absent reception, and difficulties with deposits or refunds.
Related guest reviews
10
Asia
Jul 24, 2025
·
Stayed 2 nights
Excellent customer service. No issues during stay.
Excellent customer service. No issues during stay.
2
George
Sep 5, 2025
·
Stayed 1 night
I didn't stay. And im still waiting on my refund! Please reach out, and send my refund.
I didn't stay. And im still waiting on my refund! Please reach out, and send my refund.
8
Naudia
Nov 10, 2025
·
Stayed 1 night
Clean, front desk attendant was super nice and accommodating
Clean, front desk attendant was super nice and accommodating
2
Rodney
May 6, 2024
·
Stayed 1 night
Still waiting for my 100 dollar deposit to be returned
Still waiting for my 100 dollar deposit to be returned
2
Aaron
Mar 9, 2025
·
Stayed 1 night
Understaffed, check in was at 4 we weren’t able to get checked in until almost 6 o’clock due to troubles with other guests, trying to check in and rooms not being clean on time. We were trying to go to a different hotel, but was unable to find one which is why we ended up coming back in the room still wasn’t ready. Somebody went in there and actually cleaned it on the spot for us. He was awesome. We don’t know his name. It was even his birthday. Lol this company is stressing these people out.!!
Understaffed, check in was at 4 we weren’t able to get checked in until almost 6 o’clock due to troubles with other guests, trying to check in and rooms not being clean on time. We were trying to go to a different hotel, but was unable to find one which is why we ended up coming back in the room still wasn’t ready. Somebody went in there and actually cleaned it on the spot for us. He was awesome. We don’t know his name. It was even his birthday. Lol this company is stressing these people out.!!
10
W
Dec 20, 2025
·
Stayed 2 nights
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
4
Anthony
Jul 6, 2024
·
Stayed 1 night
No one available at front desk. Have to call a phone number and never picks up.
No one available at front desk. Have to call a phone number and never picks up.
8
Cecil
Nov 3, 2024
·
Stayed 20 nights
We was very happy with the hotel. Yes they are under construction but it is to improve the place. The indoor area is was nice with a pool. The manager was on top of any problem you might have. They are limited on sraff, the staff they have with be happy to help. We had an issue with the A/C unit. The front desk lady even let us use a fan for the night. The maintenance man Nate was there early and fixed the problem. The manager Mandy is great. She will answer any of your question. Our last visit to the area was very disappointing and we stayed a supposedly 5 star place. Paris we are disappointed. So if you are going to Jacksonville and need a good place to rest. Don't lesson to the other reviews.
We was very happy with the hotel. Yes they are under construction but it is to improve the place. The indoor area is was nice with a pool. The manager was on top of any problem you might have. They are limited on sraff, the staff they have with be happy to help. We had an issue with the A/C unit. The front desk lady even let us use a fan for the night. The maintenance man Nate was there early and fixed the problem. The manager Mandy is great. She will answer any of your question. Our last visit to the area was very disappointing and we stayed a supposedly 5 star place. Paris we are disappointed. So if you are going to Jacksonville and need a good place to rest. Don't lesson to the other reviews.
2
Brittney
Nov 2, 2024
·
Stayed 1 night
I reserved it and asked if we could have late check in and they stated yes but then no one was here or answered the phone. So paid for a hotel room we didn't get to use and are still currently looking for a room.
I reserved it and asked if we could have late check in and they stated yes but then no one was here or answered the phone. So paid for a hotel room we didn't get to use and are still currently looking for a room.
4
Kimberly
Dec 11, 2025
·
Stayed 3 nights
Air conditioning not effective. Parking was okay Noone was at front desk for checkout. Keys not made at check in. Had tp return after hour's and clerk claimed key machine working. Keys made day after checkin and did not work first 10minutes I attempted to open door. Finally I got check in information and tried door one last time(looking at camera facing room doors) it worked , the key unlocked door.
Air conditioning not effective. Parking was okay Noone was at front desk for checkout. Keys not made at check in. Had tp return after hour's and clerk claimed key machine working. Keys made day after checkin and did not work first 10minutes I attempted to open door. Finally I got check in information and tried door one last time(looking at camera facing room doors) it worked , the key unlocked door.
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AI-generated summary based on recent guest reviews
Location
Mixed feedback: some appreciated nearby restaurants, while several felt the parking lot and surroundings were dirty or unsafe.
Related guest reviews
2
Idalberto
Mar 18, 2025
·
I am very surprised that Expedia would allow a hotel like this one to be on their website! There were people hanging out in the parking lot smoking marijuana in cars and bicycles! I felt very unsafe and uncomfortable for me and my family and for the safety of my vehicle. The parking lot was dirty with hundreds of cigarette butts on the ground in the parking lot. It’s no wonder that this hotel offers no refunds. They know that many people like myself will not stay there once they see the condition of the property. Luckily I left and demanded a full refund and the guy at the front desk said he couldn’t give me one and I had to contact Expedia. I contacted Expedia and filed a complaint. I have never experienced anything like this before in all the years I have been booking with Expedia. This experience has caused me to lose trust booking with Expedia. I had to find another hotel and did not book it through Expedia based on the experience I had with Stayable Jacksonville West! Never again will I ever consider staying at this Hotel or recommending it to anyone! Unfortunately I didn’t read all the negative reviews of this hotel until after I decided to cancel my reservation. Thank you Expedia for giving me and my family the worst night of my life in this unsafe hotel!!! Never again will I book a hotel that doesn’t offer refunds. This nightmare for me ended quickly when I refused to stay there and thank God that I did. I don’t believe that my vehicle would be safe!
I am very surprised that Expedia would allow a hotel like this one to be on their website! There were people hanging out in the parking lot smoking marijuana in cars and bicycles! I felt very unsafe and uncomfortable for me and my family and for the safety of my vehicle. The parking lot was dirty with hundreds of cigarette butts on the ground in the parking lot. It’s no wonder that this hotel offers no refunds. They know that many people like myself will not stay there once they see the condition of the property. Luckily I left and demanded a full refund and the guy at the front desk said he couldn’t give me one and I had to contact Expedia. I contacted Expedia and filed a complaint. I have never experienced anything like this before in all the years I have been booking with Expedia. This experience has caused me to lose trust booking with Expedia. I had to find another hotel and did not book it through Expedia based on the experience I had with Stayable Jacksonville West! Never again will I ever consider staying at this Hotel or recommending it to anyone! Unfortunately I didn’t read all the negative reviews of this hotel until after I decided to cancel my reservation. Thank you Expedia for giving me and my family the worst night of my life in this unsafe hotel!!! Never again will I book a hotel that doesn’t offer refunds. This nightmare for me ended quickly when I refused to stay there and thank God that I did. I don’t believe that my vehicle would be safe!
10
W
Dec 20, 2025
·
Stayed 2 nights
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
2
Oscar
Feb 22, 2025
·
Stayed 4 nights
I didn’t like nothing at all. The rooms are dirty as fu.. the rooms also smell like trash these hotel need to be taken out of business
I didn’t like nothing at all. The rooms are dirty as fu.. the rooms also smell like trash these hotel need to be taken out of business
4
David
Jun 18, 2024
·
Stayed 1 night
No me gustó el ambiente niño jugando en el parking muchas personas fumando en los arrededores y parte en remodelación y deterioros la piscina no funciona
No me gustó el ambiente niño jugando en el parking muchas personas fumando en los arrededores y parte en remodelación y deterioros la piscina no funciona
2
christophe
Nov 4, 2023
·
Stayed 1 night
Pas de savons, pas de telecommande tv, sol poisseux et salle, chambre sentait la cigarette, impossible de dormir musique forte dans une chambre, personne a l accueil. Le jour du depart, accueil fermé a 8h00
Pas de savons, pas de telecommande tv, sol poisseux et salle, chambre sentait la cigarette, impossible de dormir musique forte dans une chambre, personne a l accueil. Le jour du depart, accueil fermé a 8h00
2
Jennifer
Feb 11, 2024
·
Stayed 4 nights
The room was dirty, hair all in the in tub, the front desk is never available. The hotel was very mid leading. The tv didn’t work. Lightbulbs were blown. The floors in the room were disgusting. I didn’t see not one house keeper the entire stay. Then I was given an “upgraded” room because the room I booked for always actually sold out so they accommodated me with a “better” room for the same price. Which still the room wasn’t the best. So I wanted to extend the stay because my apartment wasn’t quite ready and when I went to extend the stay they charged me for the rate of the room I was accommodated too, instead of letting me keep the same rate because I didn’t ask for the upgraded room it was given to me and the hotel owner would not accommodate. Do not book here! People can come in the hotel from the outside without having a key. It’s very unsafe here .
The room was dirty, hair all in the in tub, the front desk is never available. The hotel was very mid leading. The tv didn’t work. Lightbulbs were blown. The floors in the room were disgusting. I didn’t see not one house keeper the entire stay. Then I was given an “upgraded” room because the room I booked for always actually sold out so they accommodated me with a “better” room for the same price. Which still the room wasn’t the best. So I wanted to extend the stay because my apartment wasn’t quite ready and when I went to extend the stay they charged me for the rate of the room I was accommodated too, instead of letting me keep the same rate because I didn’t ask for the upgraded room it was given to me and the hotel owner would not accommodate. Do not book here! People can come in the hotel from the outside without having a key. It’s very unsafe here .
2
Keisha
May 2, 2025
·
Stayed 3 nights
Dirty outside, stale moldy rooms. Ghetto trashy people
Dirty outside, stale moldy rooms. Ghetto trashy people
2
Grace
Oct 11, 2024
·
Stayed 4 nights
The place was very unsafe. The entire building was dirty and strong smell. The bedroom had mildew, the bathroom door did not close properly, only 1 towel was provided for a reservation for 3 adults. The bedroom floor was very dirty. It was a terrible experience. I booked 4 nights and only stayed the first one because it was too late in the night to leave.
The place was very unsafe. The entire building was dirty and strong smell. The bedroom had mildew, the bathroom door did not close properly, only 1 towel was provided for a reservation for 3 adults. The bedroom floor was very dirty. It was a terrible experience. I booked 4 nights and only stayed the first one because it was too late in the night to leave.
2
mauredson
Mar 25, 2025
·
Stayed 1 night
How absurdly stinky of cigarettes, bad smell in the water, air conditioning doesn't let you sleep, in addition to a terrible receptionist who doesn't stay at the reception, I spent 30 minutes knocking on the door and pressing the bell for him to appear.
How absurdly stinky of cigarettes, bad smell in the water, air conditioning doesn't let you sleep, in addition to a terrible receptionist who doesn't stay at the reception, I spent 30 minutes knocking on the door and pressing the bell for him to appear.
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AI-generated summary based on recent guest reviews
Dining
No on-site breakfast or room service is available per multiple reviews, and vending machines were the only option mentioned. Some guests also noted no in-room coffee.
Related guest reviews
6
David
Oct 11, 2024
·
Stayed 2 nights
I dont want this review to beat them up too much which is why i gave them 3 stars. However, it seems as though they are slowly(very very slowly) renovating this place. As it stands, it looks like a very nice family hotel from the 70's that has had really no change since then. Sadly, at this point, it seems as though the hotel is currently mostly used as a low budget long term stay for the less fortunate. It happened to be one of the only rooms available in the city due to people that were evacuating from other places due to the storm. They didnt seem to be used to a full house and when we checked in they said they only had one person cleaning rooms so we would have to wait more than 30 minutes for thw room to be ready. When we finally got in the room it was clean enough i guess but felt dingy. The tv had no remote, there was a roku hooked up that appeared to be new because it needed to be set up and the box it came in we found in a drawer, and there were no towels. Asked for that stuff at the desk and eventually all was rectified. They were completely under staffed. The staff that was there seemed over worked but were still trying to meet the needs of the guests as best they could. There was no option for food on site aside from some vending machines. I believe the place has potential once it has had a very deep clean and remodel. But if you are looking for a nice hotel for a stay in jacksonville, i would pass on this place unless you were put of options.
I dont want this review to beat them up too much which is why i gave them 3 stars. However, it seems as though they are slowly(very very slowly) renovating this place. As it stands, it looks like a very nice family hotel from the 70's that has had really no change since then. Sadly, at this point, it seems as though the hotel is currently mostly used as a low budget long term stay for the less fortunate. It happened to be one of the only rooms available in the city due to people that were evacuating from other places due to the storm. They didnt seem to be used to a full house and when we checked in they said they only had one person cleaning rooms so we would have to wait more than 30 minutes for thw room to be ready. When we finally got in the room it was clean enough i guess but felt dingy. The tv had no remote, there was a roku hooked up that appeared to be new because it needed to be set up and the box it came in we found in a drawer, and there were no towels. Asked for that stuff at the desk and eventually all was rectified. They were completely under staffed. The staff that was there seemed over worked but were still trying to meet the needs of the guests as best they could. There was no option for food on site aside from some vending machines. I believe the place has potential once it has had a very deep clean and remodel. But if you are looking for a nice hotel for a stay in jacksonville, i would pass on this place unless you were put of options.
4
Michael
May 24, 2024
·
Stayed 1 night
check in took about 20 minutes due to new employee working by herself and every so often a lady would come in and help and then leave. Internet ad listed a breakfast and the clerk said there was no breakfast. In room the hair dryer was taken off wall and there were not enough towels and rags and desk said we would have to pay for more towels. Floor was very dirty with dog hair
check in took about 20 minutes due to new employee working by herself and every so often a lady would come in and help and then leave. Internet ad listed a breakfast and the clerk said there was no breakfast. In room the hair dryer was taken off wall and there were not enough towels and rags and desk said we would have to pay for more towels. Floor was very dirty with dog hair
10
W
Dec 20, 2025
·
Stayed 2 nights
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
Staff was very nice, prices reasonable, no coffee, but plenty of restaurants in the area, very clean rooms!
2
GENE
Aug 9, 2025
·
Stayed 3 nights
No breakfast, no room service you know nothing worth staying at this motel again beware
No breakfast, no room service you know nothing worth staying at this motel again beware
2
Yvette
Jan 27, 2026
·
Stayed 1 night
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
The only good thing about my stay was the front desk staff was very nice and the hot shower!!! Ok now the bad thing , so upon checking in I was told my total of my room and then I was informed that the room deposit would be $100 (looking crazy ) I let the nice Andy know that I was sene a email that stated the deposit was $50!! So she began to state that no it’s $100! So I let her know I was not happy bout it and that she needs to let her boss or yet the owner that I was sent a message by their hotel not a 3rd party company stating my deposit was $50 ! Ok boom so once we got that out the way me and my friend got the key and headed to the room . Sooo when we went in the room of course I did a walk through and what did my eyes see , we had no shower curtain, no towels, washcloths, cups,ice bucket, coffee maker oh and multiple roaches crawling around on the table and floor!! Went back to the front desk to let the ladies know I had no towels in the room and shower curtain and roaches !! I get a sad apology and was told they might not have any towels (looks crazy again) so boom fast forward she managed to find us 2 towels, 1 wash cloth (tragic!!) next issue , me and my friend stepped out the room and when we tried to get back in the room some mysterious way the security latch gets hooked onto the door to where we couldn’t even get into our hotel room so we had to get the lady at the front desk to go find some type of Jimmy object to open our door which caused us to have to stand
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AI-generated summary based on recent guest reviews
6
Jo
Aug 5, 2026
·
Stayed 1 night
The property is under major renovation so the photos on the site are misleading. We will not be coming back.
The property is under major renovation so the photos on the site are misleading. We will not be coming back.
2
Roni
Jul 6, 2026
·
Stayed 1 night
We didnt even get to stay there
We didnt even get to stay there
2
Willie
Jul 5, 2026
·
Stayed 3 nights
The pool was broken room was not cleaned properly the game room only had five games and only two worked remote doesn’t control the channels or volume on the tv you have to get up and do it manually it was just an overall bad experience the only reason I booked there was because of the pool and the game room and not to mention the water is never hot it’s more room temperature if that and also the ac unit did not get cold it was like I had a box fan in my room
The pool was broken room was not cleaned properly the game room only had five games and only two worked remote doesn’t control the channels or volume on the tv you have to get up and do it manually it was just an overall bad experience the only reason I booked there was because of the pool and the game room and not to mention the water is never hot it’s more room temperature if that and also the ac unit did not get cold it was like I had a box fan in my room
2
Ralneisha
Jun 15, 2026
·
Stayed 3 nights
Filthy place pool does not work Smelled like mildew mold and dog poop inside room
Filthy place pool does not work Smelled like mildew mold and dog poop inside room
2
Kamorie
Jun 9, 2026
·
Stayed 2 nights
There were roaches in my hotel room as well as their was no breakfast stated on the site and the pool was under maintenance
There were roaches in my hotel room as well as their was no breakfast stated on the site and the pool was under maintenance
Property Policies
Check-in
Check-out
From 16:00 to 00:30
Before 11:00
FAQs about Stayable Jax West
Is parking available at the property?
Free self-parking is available on-site. Parking is limited, and no reservation is required.
Does the property allow pets?
Pets are allowed with a fee of USD 25 per pet per night, varying based on length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 25, subject to availability. Late check-out is also available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including accessible parking and public areas. Specific accessibility features for rooms and bathrooms are not detailed.
What is the location of the property in relation to key landmarks?
The property is located in Jacksonville (Northwest), within a 15-minute drive of EverBank Stadium and Jacksonville Naval Air Station. It is 10.5 miles from Jacksonville Zoo and Gardens and 2.1 miles from Gateway Shopping Center.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The operational hours are not specified.
What are the policies for guests staying with children?
Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-09-23: 82.08669052124023USD
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- 2026-10-19: 81.6172821647644USD
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- 2026-11-01: 103.09552353210448USD
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The front desk is open daily from 9:00 AM - 9:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Pet fee: USD 15 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
Vending Machines
General
Non-Smoking Rooms
Vending Machines
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Internet
Free Wi-Fi
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Business Center
Self Laundry