Name: Kewadin Casinos St. Ignace Hotel
Address: 3015 Mackinac Trail, St Ignace, Michigan, United States of America, St Ignace, Michigan, US
Price range: $106–$149 per night
Rating: 8.13

What guests think

At Kewadin Casinos St. Ignace Hotel, guests frequently note clean, comfortable rooms and generally friendly staff, while recurring drawbacks include limited dining hours, understaffed or slow service at times, and noticeable cigarette smoke drifting from the casino into some areas.

The pool and fitness room earn praise, and the free shuttle and convenient location near the ferries are appreciated. Some guests report maintenance issues and noise or construction inconveniences, and room views vary. Overall, it suits travelers seeking a straightforward casino hotel base in St. Ignace.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site casino, a well-kept pool, and a clean, modern fitness room are positives, with ample parking and a handy free shuttle. Some guests noted cigarette smoke drifting into hotel areas and occasional access or construction inconveniences.

Related guest reviews

8

Brenda

Feb 16, 2023

·

Stayed 2 nights

My room was quite spacious. The pool area was very well kept.

2

Joseph

Apr 15, 2024

·

Stayed 1 night

Check-in was smooth. The pool was nice and clean. Unfortunately, the fan/heater in the room was not working properly, Shut on and off repeatly every couple of minutes. The toliet kept making a shrill sound randomly. Lastly, there was a couple in the room next to us arguing loudly until 3:30 am. We tried calling the front desk to complain but there wasn't an answer.

8

David

Jul 19, 2024

·

Stayed 4 nights

Service desk friendly, helpful and efficient when manned. Workout room and equipment amazingly clean, modern and useful. Plenty of available luggage carts. Grounds are immaculate and there is a great view of the lake. There was abundant available parking even though the hotel seemed fully occupied. The connected casino's restrooms came in handy when grandkids were taking their showers. On the other hand, cigarette smoke from the casino could be smelled throughout the casino and hotel. Also, the web site indicated a 6 person room capacity and our reservation was clearly for 5 persons. Yet, we were informed that per housekeeping policy to get an "extra" towel above the 4 provided we had to submit a written extra towel request. Also, the service desk is not manned 24 hours.

8

Georgia

Jun 24, 2023

·

Stayed 1 night

We Like to stay here when we travel to Canada. Nice and clean. Good pool.

10

Paul

Aug 10, 2024

·

Stayed 2 nights

The pool area was great. They were replacing the blacktop in the parking lot but had no issues parking or entering the facility. Great breakfast at the restaurant on site.

8

Lorenia

Oct 3, 2023

·

Stayed 1 night

Nice place to stay for the money. Clean overall. Updated bathroom. Lots of parking. Parking lot well lit at night. Beautiful location.

10

Martha

Sep 20, 2023

·

Stayed 1 night

The only thing that could of made our stay better was if the restaurant was open but it is closed on Monday and Tuesday. The room was clean and neat. The staff was very friendly and courteous. The pool area was nice and the water was great.

2

Joseph

Aug 6, 2024

·

Stayed 1 night

All I can say is be prepared for a casino hotel experience :( When we arrived, the parking lot was under construction. That made a lot of noise and made it very difficult to move you luggage from the remote lot to your room. Constructed started early and ended late. When I approached the registration desk, I was told the agent was on her break and would not return for 20 mins. They only have one agent per shift. We had to wait 30 mins. to register... and once the agent returned, the line was long! When I did check in, the agent was not the friendliest. The staff gave you the impression you were bothering them. The Internet was out most of the night and next morning. When I asked about that, the agent said "I don't know." In other words, they were not even attempting to fix it. The TV, we discovered, was also out all night. I could go on and on, but I think I can sum it up by saying this is what you expect for this type of casino hotel. They should not be in the hotel business unless they genuinely want to provide good service. The hotel seems to be an afterthought being run with minimal staff. We found the experience so awful that we left as early as possible the next morning. We are not gamblers, so there was no reason to stay at such an awful place.

8

carrie

Aug 21, 2025

·

Stayed 1 night

Overall stay was great! Loved the free transportation to and from St Ignace and Mackinac City!

6

Eileen

Oct 9, 2024

·

Stayed 2 nights

Ridiculous: beautiful patio outside of pool, was not accessible to go back inside. Not even with room key. Why have a patio area when you can\'t go back inside ? Women\'s restroom at pool: the towel/trash receptacle was covered in rust, spotted looked like vomit. The only employee we encountered that was polite, pleasant, and loved his job, was Andrew, the bartender in the Sports Bar. Check in woman: inquired about a luggage cart, she said "go find one in the halls". 2nd check in woman, when asked for pool towels, as she did not quit eating,. "maybe!" then continued to eat, and took 5 minutes to go behind desk to get us 2 pool towels. Our balcony room had thousands of spider nests on the ceiling.

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Cleanliness

Many reviews praise clean rooms and generally tidy facilities. Recurring issues include smoke odor in corridors or common areas and occasional lapses like a dirty shower curtain, messy food areas, or hallway/entrance upkeep.

Related guest reviews

6

Diane

Apr 17, 2023

·

Stayed 1 night

Noticed a big change in the casino since Covid. Very short of help. No bar maids in the bar. Although the band was good. The bathrooms were disgusting. The casino floor was filthy dirty beer, bottles, cans, overflowing ashtrays. Breakfast was delivered cold by one poor waitress, running the whole floor. I understand short of staff however, it just made more work for her to warm our breakfast up. The pool area and spa was very clean. The room was very clean also. We will go back. We understand the short staffing.

8

Laurie

Jul 23, 2025

·

Stayed 3 nights

Stayed here for a few days to then visit Mackinac island and the Soo. Rooms very comfy. The only issue was when we put sign on room door for maid service. Nothing was done. No new coffee or towels or beds made. Wish main restaurant was open on Monday or Tues. deli had good sandwich, though. Garbage by entrance did need to be cleaned. All in all I still would stay here. Casino very clean

10

AMY

Sep 17, 2025

·

Stayed 1 night

Clean property, friendly staff

6

Denise

Oct 25, 2023

·

Stayed 1 night

Staff at the front desk (when checking in) was rude. Staff in deli was rude, deli was dirty, we weren't able to sit at a table they were all dirty. Food was good. Staff at the front desk (when checking out) was much more friendly. We probably won't give this hotel another chance.

6

Cathryn

Oct 14, 2023

·

Stayed 1 night

The room was nice, although it was chilly in there, but I could barely sleep because the pillows were so uncomfortable and the smell of the cigarette smoke from the casino permeated everything. I had forgotten smoking is allowed in casinos.

6

Betzee

Nov 28, 2025

·

Stayed 1 night

The hallways could use some cleaning.

10

Jane

Apr 17, 2023

·

Stayed 1 night

Room was very clean and smoke free

10

Mark

Dec 8, 2025

·

Stayed 2 nights

Casino was not very busy at all. It was a snowy weekend. Room was clean and recently updated. Staff was great at check-in and checkout.

6

Carly

Oct 16, 2025

·

Stayed 1 night

Short staffed restaurant meant delays, the one lady working at dinner did her best as cashier, host, AND server. Morning restaurant worker was kind of rude/annoyed when i asked where the coffee was. Shower curtain was not clean in the bath. Looked like someone blew their nose on it.

8

Donna

Oct 14, 2025

·

Stayed 1 night

Clean room but still smelled like smoke

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Rooms

Rooms are generally comfortable and quiet, with some spacious layouts, though decor can feel basic or dated. Several guests reported maintenance issues (HVAC, bathroom fans, plumbing noises), occasional smoke odor or noise, and views ranging from lakefront to parking lot.

Related guest reviews

6

Kasey

Sep 1, 2024

·

Stayed 3 nights

Beds were uncomfortable, bathroom fan didn’t work. But the room was okay, nothing special

2

Joseph

Apr 15, 2024

·

Stayed 1 night

Check-in was smooth. The pool was nice and clean. Unfortunately, the fan/heater in the room was not working properly, Shut on and off repeatly every couple of minutes. The toliet kept making a shrill sound randomly. Lastly, there was a couple in the room next to us arguing loudly until 3:30 am. We tried calling the front desk to complain but there wasn't an answer.

6

Peter

Jan 16, 2023

·

Stayed 1 night

Room was dated, but clean. Room had all the amenities I needed. Beverage vending machine was empty. Food at casino restaurant was mediocre at best. Bed wasnt the most comfortable ice slept in. You could visibly see how the bed was worn in the middle. Also, no valet service available. Now, with all that said, I am considering returning one day. Had fun. Met some cool people and left with a few extra Grant's in my pocket.

8

Rhonda

Dec 28, 2023

·

Stayed 1 night

For some reason, banging noise in.bathrooms coming from pipes whenever toilets were flushed. Not just in our rooms.

8

Doreen

Dec 24, 2023

·

Stayed 1 night

Great hotel! Enjoyed my stay. Quiet and comfortable. I had to leave before 8am and there was no coffee😭 My only complaint!

4

Krishna

Jul 5, 2024

·

Stayed 1 night

Items were not working in the room.

10

Tari

Jan 3, 2026

·

Stayed 1 night

Beds were very comfortable.

6

Beth

Oct 11, 2024

·

Stayed 2 nights

While there is nothing in particular that was wrong with the property, it is just average. The room is bland. There was only one restaurant that was open and the service was lacking as was the choice of menu. The staff was friendly

8

Jeremy

Aug 14, 2024

·

Stayed 2 nights

Hotel was OK. Wanted something a bit more than the typical ones in St Ignas. We don't gamble, but we thought we would play a few slots. They didn't tell me at check in about the door tag requests. We ran out of coffee and cups first day, thought that they would come in and clean and re-stock. Nope. We asked front desk for coffee and cups for 2nd day and they only allowed one thing of coffee. Day 2 no service. Thats fine, everything else was OK. 2nd night went down and asked for coffee and cups and then she told me about the door tag request. You fill it out and hand on door when leaving for day and they restock those items for you. We booked 2 days through Hotels.com and added a night through the casino before we got there. We had to check out then check back in on 3rd day. We were able to stay in same rooms and that process was very simple and painless. They were re-paving the roads around the hotel and up to the front entrance. We had to lug all luggae across the lot and to the hotel. Then the next day they were starting to re-pave outside our room. Lots of beeps from the equipment. I get it, work has to be done, just bad luck for us I guess. wish we had the lake view side, much better views for sure.

6

Kimberly

May 9, 2023

·

Stayed 2 nights

The room was very nice except the fan in the bathroom was broken and the heat quit working.

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Service

Staff are often described as friendly and helpful. Common complaints cite understaffing, slow or unmanned check-in desks, inconsistent attitudes, and limited responsiveness at times.

Related guest reviews

10

Jay

Nov 27, 2025

·

Stayed 1 night

The woman at check in was very kind and friendly. Wish I would have asked her name so we could have thanked her personally.

10

Debora

Sep 30, 2023

·

Stayed 2 nights

The lady at the front hotel check in desk, Manda, was not helpful at all. She never asked for my drivers license. She was very, very rude. She was not willing to help with my situation at all. So, I went along with her way. The next morning I called the front desk and spoke with Pam. Within 30 minutes Pam and her manager took care of my issue and I had an email from Expedia with a confirmation of my refund from Expedia. And we didn’t have to change rooms on our second night there. Pam and her manager were awesome! Manda was my only disappointment with Kewadin. Everything else was perfect.

6

Brenda

Jul 17, 2024

·

Stayed 2 nights

The front desk staff was not helpful and overall the employees were not friendly. Facility was clean. The grounds are beautiful. Beds were decent. Overall, it was ok. Probably would not stay here again. They acted annnoyed we booked thru Expedia and then claimed they can’t help us with anything because we booked thru an outside source. So just fyi.

6

Denise

Oct 25, 2023

·

Stayed 1 night

Staff at the front desk (when checking in) was rude. Staff in deli was rude, deli was dirty, we weren't able to sit at a table they were all dirty. Food was good. Staff at the front desk (when checking out) was much more friendly. We probably won't give this hotel another chance.

4

Lisa

Jul 12, 2024

·

Stayed 1 night

Check in agent was on break when we arrived. Line was forming at check in desk. Sign on desk had a clock with a return time. Agent was late to return.

10

Eric

Nov 29, 2025

·

Stayed 1 night

The front desk staff was wonderful. Everything about my stay was great.

6

sharon

Aug 26, 2024

·

Stayed 2 nights

Waiting over 10 minutes to check in, staff was out getting her some food, no backup. I went to office to see if there was someone available I was told oh she around somewhere. She finally came back, didn’t acknowledge me till she opened her bottle of milk and drank it. Never seen such unprofessional staff.

10

Martin

Nov 18, 2024

·

Stayed 1 night

Wonderful facility, super friendly staff

10

Mark

Dec 8, 2025

·

Stayed 2 nights

Casino was not very busy at all. It was a snowy weekend. Room was clean and recently updated. Staff was great at check-in and checkout.

2

Joseph

Aug 6, 2024

·

Stayed 1 night

All I can say is be prepared for a casino hotel experience :( When we arrived, the parking lot was under construction. That made a lot of noise and made it very difficult to move you luggage from the remote lot to your room. Constructed started early and ended late. When I approached the registration desk, I was told the agent was on her break and would not return for 20 mins. They only have one agent per shift. We had to wait 30 mins. to register... and once the agent returned, the line was long! When I did check in, the agent was not the friendliest. The staff gave you the impression you were bothering them. The Internet was out most of the night and next morning. When I asked about that, the agent said "I don't know." In other words, they were not even attempting to fix it. The TV, we discovered, was also out all night. I could go on and on, but I think I can sum it up by saying this is what you expect for this type of casino hotel. They should not be in the hotel business unless they genuinely want to provide good service. The hotel seems to be an afterthought being run with minimal staff. We found the experience so awful that we left as early as possible the next morning. We are not gamblers, so there was no reason to stay at such an awful place.

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Location

Convenient to the ferries and downtown St. Ignace, with attractive grounds and lake views. Many found it a practical base for area sightseeing.

Related guest reviews

10

Nancy

Aug 10, 2024

·

Stayed 2 nights

Close to city and lakeside

6

Brenda

Jul 17, 2024

·

Stayed 2 nights

The front desk staff was not helpful and overall the employees were not friendly. Facility was clean. The grounds are beautiful. Beds were decent. Overall, it was ok. Probably would not stay here again. They acted annnoyed we booked thru Expedia and then claimed they can’t help us with anything because we booked thru an outside source. So just fyi.

8

Lorenia

Oct 3, 2023

·

Stayed 1 night

Nice place to stay for the money. Clean overall. Updated bathroom. Lots of parking. Parking lot well lit at night. Beautiful location.

10

Bronson

May 19, 2023

·

Stayed 1 night

I always have a pleasant experience interacting with staff and staying here while traveling to the UP. It is a very convenient location.

8

Taylor

Dec 28, 2022

·

Stayed 1 night

Location and pool!! Early check in wasn’t available but did text when a room was available!

10

john

Jun 21, 2023

·

Stayed 1 night

excellent location, excellent room, excellent service there wasn't anything we didn't like plan to stay again in th future

8

Vickie

Feb 9, 2023

·

Stayed 1 night

Great area

10

Diane

Sep 7, 2025

·

Stayed 1 night

Nice location and friendly staff

10

LE

Jul 7, 2023

·

Stayed 2 nights

This property has 2 restaurants inside the building which are very convenient for eating. The location is closed to ferry docks and Downtown areas.

8

carrie

Aug 21, 2025

·

Stayed 1 night

Overall stay was great! Loved the free transportation to and from St Ignace and Mackinac City!

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Dining

Dining is limited and inconsistent, with frequent closures or reduced hours, long waits, and mixed food and bar quality; the deli is a workable fallback. Some guests enjoyed breakfast, while early-morning coffee or service was sometimes unavailable.

Related guest reviews

6

Kelly

Nov 12, 2023

·

Stayed 4 nights

Very average. Casino restaurant was way overpriced. The deli is far better. Had very little interaction with staff. They don't do any room refreshening during your stay but you can leave handy door hangers if you need fresh towels and whatnot. Toiletries are not great. Towels are woefully small. Price was ok.

4

Michael

Nov 5, 2023

·

Stayed 1 night

The room was clean and comfortable. The casino smelled like smoke. Tried to go to the restaurant at 7:10 on Sunday morning sign says they open at 7am no staff there to seat us walked al the way to rear of restaurant and waited approx. 10 minutes. Walked to deli closed. Just trying to find coffee. Saw beverage area went there for coffee. Coffee machine reads not available. Walked away and ran into 2 men one looked to be a manager an voiced our complaint they really could have cared less. We went back to our room and decided to check out. On the way out I decided to loo at the fire extinguisher since I am a Fire Inspector and found that the fire extinguisher were last serviced in February of 2022 which means they are past due for servicing. This is a serious issue and shows that you do not care about your guest. I will never stay with you again or even visit the casino. I am also going to make sure the fire service is aware of the violation.

8

Laurie

Jul 23, 2025

·

Stayed 3 nights

Stayed here for a few days to then visit Mackinac island and the Soo. Rooms very comfy. The only issue was when we put sign on room door for maid service. Nothing was done. No new coffee or towels or beds made. Wish main restaurant was open on Monday or Tues. deli had good sandwich, though. Garbage by entrance did need to be cleaned. All in all I still would stay here. Casino very clean

4

Jim

Sep 30, 2025

·

Stayed 1 night

Check in had one person very slow probably took at least 20 minutes. Restaurant was same, took forever to get seated and long time to get waited on. Food was ok. The next morning at 7:30 nothing open to get coffee or food. Restaurant never opened all day only a small deli for food. Room was comfortable and clean.

10

Paul

Aug 10, 2024

·

Stayed 2 nights

The pool area was great. They were replacing the blacktop in the parking lot but had no issues parking or entering the facility. Great breakfast at the restaurant on site.

6

Beth

Oct 11, 2024

·

Stayed 2 nights

While there is nothing in particular that was wrong with the property, it is just average. The room is bland. There was only one restaurant that was open and the service was lacking as was the choice of menu. The staff was friendly

10

Lori

Feb 27, 2023

·

Stayed 1 night

Very clean. Staff very friendly. Casino doesn't have buffet and very limited menu. Food was just ok.

6

Silvia

Oct 4, 2025

·

Stayed 1 night

Everything is great except the dining options. No restaurant open in the evening only a deli style take out. A bit disappointing.

8

Elizabeth

Dec 31, 2022

·

Stayed 19,356 nights

Front desk was very helpful and prompt. The check in desk actually came back from lunch a few minutes early to check me in. Disappointed that the restaurant was not open. The snack bar was very busy & the wait line long. For this reason, I just ordered a slice of pizza & soda. I still had to wait a long time. Could have actually reached around and got it for myself. When I mentioned it to the manager, he actually tried to blame ME for it! Said I should have spoken up sooner (than when they were serving customers who ordered after me! Disappointing.

8

Kerry J

Jul 25, 2023

·

Stayed 2 nights

Our hotel room was very clean and we had a good view. When we got to the hotel we checked in, then went to the bar. The soda was flat from the guns, so my drink wasn’t good. For other drinks the bar didn’t have the right ingredients. Would not go back. Then we had dinner in the casino. Fries were cold, wraps were not good at all. I would not recommend eating there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$122
March	$109
April	$121
May	$135
June	$174
July	$175
August	$174
September	$177
October	$177
November	$125
December	$123

Kewadin Casinos St. Ignace Hotel

Prices for Kewadin Casinos St. Ignace Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Guest reviews of Kewadin Casinos St. Ignace Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kewadin Casinos St. Ignace Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $109	21 $109	22 $106	23 $106	24 $106	25	26
27 $109	28 $108	29 $108	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2	3
4	5	6	7 $147	8 $149	9 $144	10 $144
11 $144	12	13 $148	14 $144	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31