Is parking available at the property?

Parking facilities are provided for guests with their own vehicles.

Is breakfast offered at the property?

Breakfast is not provided at the property.

Does the property allow pets?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in time starts at 13:00 and check-out time ends at 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours prior to arrival to arrange this.

Are airport shuttle services available?

Airport shuttle services are available, and guests must contact the property 24 hours prior to arrival to arrange pick-up. Surcharges may apply.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

Where is the property located in relation to key landmarks?

The property is centrally located in Madrid Centro, near Gran Via and Puerta del Sol, with easy access to cultural highlights such as the National Prado Museum and Museo Nacional Centro de Arte Reina Sofía.

What are the policies for guests staying with children?

Children are allowed at the property, and one child aged 5 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

No cribs (infant beds) are available at the property. Extra-person charges may apply and vary depending on property policy.

Hostal Ballesta in Madrid

Average nightly price at Hostal Ballesta by month, last 12 months (USD)
Month	Average price
January	$97
February	$93
March	$108
April	$140
May	$139
June	$144
July	$82
August	$84
September	$206
October	$173
November	$133
December	$113

What guests think

At Hostal Ballesta, guests often praise the central, walkable location near Gran Vía, the clean rooms, and friendly staff, while recurring drawbacks include thin walls causing noise and a surrounding street that can feel sketchy due to sex work.

Rooms are basic and often compact, with some recently refreshed bathrooms and variable bed comfort. Expect a clean, budget-friendly base steps from Gran Vía if you can accept a gritty block and modest rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic: elevator, a small lounge with shared fridge/microwave and vending, plus secure luggage storage. In-room amenities are limited, with no kettle or fridge and hairdryers available on request.

Related guest reviews

8

Marie Helene

Jan 2, 2026

·

Stayed 4 nights

Hotel très très propre,personnel acceuillant. Dommage qu'il n'y ait pas dequoi se faire 1 boisson chaude dans les chambres et sèche cheveu absent!

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10

Antônio

Apr 18, 2023

·

Stayed 3 nights

A localização do Hostal Ballesta é incrível. Tem várias estações de metrô próximas, a poucos passos da Grand Via, rua cheia de lojas e ao redor tem farta opção de cafeterias, restaurantes e supermercados (Mercadona,Dia). Os quartos são muito bons, com conforto, tem o principal para nós que é cama e banho bom, tem tv, bancada, guarda roupa, cofre e oferecem shampoo e sabonete líquido. Não tem frigobar mas ao lado da recepção existe uma cozinha e uma sala para uso dos hóspedes, com geladeira, microondas,etc. Tem TB uma máquina de cafés pagos, com excelente preço e bem gostoso. Infelizmente só descobri esses espaços no último dia 😅.Enfim, recomendo muito o Hostal Ballesta, pela localização, pelo silêncio pra descansar e pelo custo benefício !!

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10

Hideo

Jan 6, 2025

·

Stayed 5 nights

シングルルームに５泊しました。小さいホテルですが、ロビーから客室に至るまで清潔で、シャワーも熱いお湯が豊富にちゃんと出て気持ち良いです。空調も問題なく、テレビやWifiも快適に使えました。部屋にセーフティーボックスもあり、安心できます。ロビーにはコーヒーの自販機やお水の自販機、無料のお菓子なども置いてあります。また、同じくロビーには、冷蔵庫と電子レンジ、共用のパソコンもあります。フロントは２４時間対応で、夜間は玄関は施錠されていますが、呼べばすぐ開けてくれます。書類の印刷を頼んだら、PDFをフロントのメールアドレスに送ってくれればすぐに印刷すると言って、直ぐにしてくれました。場所はGranViaのすぐそばで便利だし、目の前に小さなコンビニみたいなスーパーがあり、24時間水やビールが買えますが、前の道をGranViaと反対方向に200mくらい行ったところには、大きめのスーパーもあり、そこでは各種パンをはじめ食料品や雑貨などがさらにお得に買うことができます。コスパも良いし、ホテルで贅沢に過ごしたいということがなければ、非常に良いところと思います。敢えて言えば、部屋に冷蔵庫があって、共用のランドリーがあるともっと良いですが、Tシャツなどのちょっとした洗濯をしたい人はシャワー室に干しておくために、ハンガーを数個持っていけば良いと思います。

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10

Luisa

Aug 6, 2024

·

Stayed 2 nights

La habitación es cómoda y el personal amable. Me gustó que puedes guardar tu equipaje por una horas después de entregar la habitación y así recorrer un poco más la ciudad. Está muy cerca para recorrer el centro y los lugares de interés cultural. En general me gustó la experiencia

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10

Carlos

Oct 24, 2024

·

Stayed 2 nights

Staff were very friendly, clean place, elevator was good

8

William

Oct 25, 2024

·

Stayed 2 nights

This is a very convenient location. The room was clean and spacious. There are no amenities - no in room coffee or refrigerator. You have to ask the front desk for a hair dryer. The property has had a facelift, but it shows its age. The room was quiet to the outside, but you could hear people talking in the hall and the room next door. Overall, it is a good budget hotel, but expect no frills.

6

Ana carolina

Nov 4, 2025

·

Stayed 1 night

Esse hostel fica bem localizado, recepção 24 h. Quarto e banheiro pequenos, porém limpos. Tem elevador para acesso aos quartos. Ar condicionado digital. Ficamos apenas uma noite. Ao redor tem lojas, cafés, restaurantes, estação de metro

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8

Tamiris

Sep 24, 2025

·

Stayed 3 nights

A localização é EXCELENTE! O hotel fica próximo aos principais pontos de Madri! Fizemos tudo à pé. O quarto era amplo e limpo. A recepção funciona 24h, o que para nós foi essencial pois chegamos muito tarde para o check in. Também se dispuseram a guardar nossas malas no dia seguinte, do check out até o horário que fomos para o aeroporto. O atendimento foi cordial. O único inconveniente, que acredito que seja uma situação que se repita com frequência, é que todas as manhãs havia barulho alto de obra no quarto ao lado. Foi desconfortável pois estávamos cansados da viagem, mas não chegamos a reclamar com o hotel. Porém no último dia, mesmo antes de fazermos o check out, a recepção nos telefonou pedindo que recebêssemos no quarto o senhor responsável pela obra. Faltavam 20 minutos para o check out, estávamos nos vestindo para deixar o hotel e organizando as malas. Consideramos isso inconveniente. Poderiam esperar nosso check out para a inspeção das manutenções do quarto. Apesar disso, recomendamos o hotel pelo ótimo custo benefício e localização.

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10

Nguyen

Nov 10, 2025

·

Stayed 2 nights

Very clean. Good luggage storage.

10

Marie-Pascale

Nov 7, 2025

·

Stayed 2 nights

La chambre a été rénovée, le personnel est vraiment sympathique et ils y a un ascenseur. Je reviendrai définitivement...

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Cleanliness

Reviews consistently note very clean rooms and bathrooms. A few guests reported lapses such as stray hairs, pests, or missed areas.

Related guest reviews

10

Kevin

Oct 22, 2025

·

Stayed 6 nights

Nice hotel close to Grand Via and Sol Metro station. Good food options nearby. Spotlessly clean.

10

Arturo

Jan 27, 2026

·

Stayed 3 nights

Very clean Room and excelente service

4

José

Nov 3, 2023

·

Stayed 6 nights

El cuarto my pequeño no era lo k yo esperaba y todo iva bien hasta k aparecieron las “CHINCHES “ me empezaron a salir cómo a las 11:00 pm y desperté a 4:30 y estaban x todas partes y ya fue imposible quedarme allí y no poder dormir así , pero el señor d la noche amablemente me cambio d habitación, y me dieron un rembolso x la incómodidad, muy mala experiencia.

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10

Jean-Michel

Dec 29, 2025

·

Stayed 3 nights

Very clean and very well located

10

Amanda

Dec 13, 2025

·

Stayed 3 nights

Equipe impecável, solicita e disposta a ajudar em qualquer situação. Limpeza ótima. Quarto individual no tamanho bom. Espaço comum com sofá, Tv e snacks, caso seja necessário a espera no hotel.

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10

CHRISTOPHER

Dec 15, 2025

·

Stayed 4 nights

The hotel and room was very clean and comfortable. There was a nice lobby to enjoy. The staff was friendly and helpful.

4

Ada Elina

Feb 6, 2026

·

Stayed 1 night

Although the hotel's location was incredible, being very central, yet slightly off to the side, there were some issues that persisted nonetheless. I could hear *everything* into my room, every burp/huff and puff/couples quarrel etc. The reception gave a lukewarm welcome and felt in general felt less security conscious as I was asked to write down my email on a notepad that had other's emails also written down. The room itself was alright, it didn't feel all too clean given the dark hairs sprinkled around (not mine, I'm blonde) and even in my bed. The fleece blanket around which the sheet was wrapped around felt a bit nasty, but I will say the bed itself was fairly comfortable and the blanket kept me warm all through the night even though the room was slightly cool. The bathroom though was quite nice, I liked the tiling there. All in all, glad I just stayed one night.

10

Steven

Feb 1, 2026

·

Stayed 3 nights

Everything was excellent. Comfy, clean bed. Clean, modern bathroom. Good heating. Great location. Netflix and youtube on the TV.

10

Nguyen

Nov 10, 2025

·

Stayed 2 nights

Very clean. Good luggage storage.

6

GABRIELA

Jul 14, 2023

·

Stayed 4 nights

Muy buena ubicación, pero la limpieza deja mucho que desea, encontramos basura bajo de la cama y una cucaracha, el personal super amable, puntos a mejorar sería la limpieza!

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Rooms

Rooms are simple and often small, with some updated bathrooms and TVs; bed comfort varies. Many guests report thin walls and noise from corridors or adjacent rooms.

Related guest reviews

6

Diego

Oct 21, 2025

·

Stayed 4 nights

La cama fue lo único que no me gustó estaba muy incómoda tanto el colchón como las almohadas

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10

Alexander

Nov 20, 2025

·

Stayed 4 nights

Room was small but clean. Bed was comfortable enough. If you just need a place to sleep or rest while touring, this place is good for the price.

10

CLAUDIA

Nov 18, 2025

·

Stayed 2 nights

La habitación estaba limpia y el personal fue muy amable. El único problema es que las paredes son muy delgadas y se escuchan las pláticas de los otros huéspedes.

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8

Sean

Aug 17, 2024

·

Stayed 2 nights

Great location and simple room. Has the bare necessities, not the most comfortable (especially the beds/pillows) but fine for a couple nights. Walls are paper thin

8

Sancha

Aug 22, 2025

·

Stayed 1 night

Great location and comfortable rooms! Staff at front desk were also very pleasant and helpful. Only negative side of our stay here was that the walls of the rooms do not seem to have any sound proofing as we were kept awake until 2am by the people in the room adjacent to ours - constantly being woken up by their movements in the room as well as slamming of doors on the floor. With a 6am start to our day, we did not get much sleep at all during the night.

4

Odelyn

Dec 1, 2024

·

Stayed 4 nights

It was ok for the price. You can barely move your arms up to waah your hair because of how small the shower is.

2

rosalind

Oct 26, 2025

·

Stayed 2 nights

Location decent but thin walls and thought standard room would have window. Avoid inside facing room. Tired furnishings.

8

Ineabelle

Oct 29, 2025

·

Stayed 2 nights

The room was very good but the pillows were very hard….

8

Katia

Feb 27, 2026

·

Stayed 2 nights

Quarto limpo com tamanho pequeno. Banheiro limpo de bom tamanho. Praticamente ao lado da Gran Vía (3 minutos da Primark). A região não é agradável mas está bem localizado. Vindo do aeroporto utilizando o ônibus 203 é possível vir a pé da Praça Cibeles (15 minutos a pé). Ficamos apenas 2 dias em um stopover. Bom custo benefício. Sistema de calefação do quarto e banheiro ruins, em vista de todos os outros hoteis onde ficamos em toda a viagem. Pela primeira vez senti frio no quarto. Equipe cordial.

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8

Maria del Carmen

Jul 9, 2025

·

Stayed 4 nights

Bien, en general. La cama pico comoda, y se escucha mucho el ruido de otras habitaciones. La TV, tiene un máximo de volumen, muy bajo, al menos la que nos correspondió por habitación. El baño, al inicio sin jabon en ellavabo, solo en la ducha, y para entrar a ésta, una tina pequeña, muy alta, resbalosa y sin tapete de hule para evitar resbalarse. Bien ubicado, con algunos servicios comunes útiles.

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Service

Staff are widely described as friendly and helpful, with 24-hour reception and luggage storage. A few reviews mention brusque interactions or limited English.

Related guest reviews

10

Robert

Oct 24, 2025

·

Stayed 3 nights

Convenient location, friendly and helpful staff

2

mostafa

Oct 9, 2025

·

Stayed 3 nights

Staff wasn't friendly

8

Lizza

Oct 22, 2025

·

Stayed 4 nights

Friendly and helpful staffs

8

Tazmeen

Apr 13, 2025

·

Stayed 7 nights

Great locatoon for this basic hotel. Daniel in reception was the most helpful. Loved the chilled vibe of this area.

4

JULISSA

Oct 29, 2024

·

Stayed 2 nights

Servicio al cliente y atención terrible, las dos chicas que tuvimos oportunidad de conocer en recepción con una actitud pésima. Cero servicio al cliente, mal humoradas. La cama dura y las instalaciones ya son antiguas, el sector muy sucio.

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10

Amanda

Dec 13, 2025

·

Stayed 3 nights

Equipe impecável, solicita e disposta a ajudar em qualquer situação. Limpeza ótima. Quarto individual no tamanho bom. Espaço comum com sofá, Tv e snacks, caso seja necessário a espera no hotel.

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10

Jade

Jan 7, 2026

·

Stayed 2 nights

Great value for money, friendly staff

8

Mariella

Jun 29, 2025

·

Stayed 3 nights

Helpful staff.

10

CHRISTOPHER

Dec 15, 2025

·

Stayed 4 nights

The hotel and room was very clean and comfortable. There was a nice lobby to enjoy. The staff was friendly and helpful.

4

Agneta

Oct 24, 2025

·

Stayed 3 nights

They gave us a room with no bathroom door, they were renovating the room they said when we complained and asked for another. They barely spoke any English at all and were just very unfriendly. We didn’t get another room because, we would have to pack up, put our bags in storage and hope for something to come up. Our pre booked Prado tickets made that impossible. It was an expensive room. Also, our “window” looked out onto a shaft!

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Location

Exceptionally central, a short walk from Gran Vía, Sol, and metro, making sightseeing easy. Several guests noted sex workers and a gritty feel on the street, plus occasional nighttime noise.

Related guest reviews

10

Richard

Dec 7, 2025

·

Stayed 2 nights

Great location. Room more than satisfactory.

10

Shannon

Oct 17, 2025

·

Stayed 1 night

Great location; very walkable and subway station is close by. It's not too close to the big street and seems to be in the more residential area, so it gets quiet at night. it was spacious and clean. I'd stay here again!

4

Susan

Sep 17, 2024

·

Stayed 2 nights

My room was tiny and quite old fashioned compared to some other rooms. As a solo female traveller I did not feel safe especially at night. The road was dark and in a red light area. However on arrival the first receptionist was very friendly and helpful.

10

Hun

Sep 7, 2025

·

Stayed 3 nights

위치가 너무 좋아요 그랑비아거리 바로 뒤 입니다 주말 밤에는 다소 소음이 있으나 접근성이 너무 좋아요

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8

Eduardo

Oct 25, 2024

·

Stayed 1 night

Sex workers around the Hostal.

10

Benigno Martin

Oct 11, 2025

·

Stayed 4 nights

El Hostal está limpio, ofrecen un servicio amable en recepción, esta muy bien ubicado en una zona céntrica, pero en las calles aledañas hay mucha prostitución y eso genera cierta sensación de inseguridad en la zona.

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10

Rashmi

Oct 26, 2024

·

Stayed 3 nights

Proximity to Grand Via. True to the description on expedia

8

Adriana

Oct 24, 2024

·

Stayed 3 nights

Very well located near the city center. Street is a a bit sketchy but safe.

8

Paul J.

Oct 8, 2025

·

Stayed 1 night

Excellent location downtown Madrid

10

George

Aug 24, 2025

·

Stayed 2 nights

The hostal was in a very convenient location. Extemely close to the nearest metro station. The room itself was spotless, modern, had obviously been renovated recently, the toilet was lovely too! The staff were friendly and helpful and available 24/7. The only complain i did have was that i was sometimes accosted by what i presume were prostitutes and their pimps just outside the hostal entrance. Other than that, no complaints!

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Dining

No on-site restaurant or breakfast, and in-room hot drink facilities are not provided. Many cafés, bars, and eateries are very close by.

Related guest reviews

10

Antônio

Apr 18, 2023

·

Stayed 3 nights

A localização do Hostal Ballesta é incrível. Tem várias estações de metrô próximas, a poucos passos da Grand Via, rua cheia de lojas e ao redor tem farta opção de cafeterias, restaurantes e supermercados (Mercadona,Dia). Os quartos são muito bons, com conforto, tem o principal para nós que é cama e banho bom, tem tv, bancada, guarda roupa, cofre e oferecem shampoo e sabonete líquido. Não tem frigobar mas ao lado da recepção existe uma cozinha e uma sala para uso dos hóspedes, com geladeira, microondas,etc. Tem TB uma máquina de cafés pagos, com excelente preço e bem gostoso. Infelizmente só descobri esses espaços no último dia 😅.Enfim, recomendo muito o Hostal Ballesta, pela localização, pelo silêncio pra descansar e pelo custo benefício !!

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8

MONICA

Jun 23, 2025

·

Stayed 2 nights

Me extraño no encontrar por lo menos el primer día una botella de agua, no encontré información que me dijera si podia usar la del grifo, por lo tanto no lo hice. Una pequeña cafetera o tetera hubiese sido excelente para comenzar bien las mañanas. Fuera de eso la experiencia fue buena.

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10

JAVIER

Jul 2, 2025

·

Stayed 2 nights

Excellent location, 2 blocks from La Gran Via, close to Sol. Laundromat, Breakfast place and Convenience store right outside the front door

10

Dave

Sep 29, 2024

·

Stayed 4 nights

I was very happy with how clean the room was and once you have got your bearings I like the location close to gran via and massalana. It would be nice to have tea making facilities in the room.

8

Ian

Oct 28, 2024

·

Stayed 3 nights

It was right next to two tube stations, lots of lovely bars and cafes, The room was twin room but beds centimetres apart. It was adequate. Maybe bottle of water to kettle as courtesy

10

Lorena

Nov 10, 2024

·

Stayed 2 nights

Was a pleasant experience. Excellent location. Walking distance to great dining and a shoppers delight particularly for high end stores.

10

elizabeth

Dec 9, 2024

·

Stayed 2 nights

Like the safety area and don’t like , mmm no cafeteria or breakfast

8

Bertha

Jun 19, 2024

·

Stayed 2 nights

The property is very well located, two blocks from Gran Via, the staff very nice and it was safe and clean.

6

Isa

Aug 18, 2025

·

Stayed 2 nights

Pontos positivos: a recepção e o quarto são confortáveis e em geral o hostel é bem limpo. Permitem que deixemos as malas num local trancado após o checkout. Possuem microondas e geladeira de uso comunitário. Pontos negativos: máquinas para comprar água ou refresco só aceitam moedas (euros) e hoje em dia tudo se compra com cartão. Eles não tem um bebedouro sequer. Ou seja, se você não tem moedas, precisa sair para comprar água com cartão em algum lugar. No quesito proximidade dos pontos turísticos e estação de metrô , é excelente. Contudo, o ambiente onde está localizado É PÉSSIMO, com casas de prostituição na rua, bem como várias pessoas se prostituindo a qualquer hora do dia na calçada. As calçadas ali possuem um cheiro horrível de xixi por todos os lados, muita sujeira e lixo espalhados. Em relação à segurança, sugiro andarem bem atentos, muitos imigrantes oferecem algo (como um galho para "dar sorte" ou perguntando se procura um lugar para dançar - quem é doido de acompanhar um desconhecido até um lugar desconhecido? - e parecem ter outras intenções, como lhe distrair).

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8

Riccardo

Mar 12, 2023

·

Stayed 3 nights

A small hotel conveniently located near the Gran Via and the Metro, no frills. No bar or breakfast in the hotel but the area is full of bars and restaurants.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $389
4 $150	5 $296	6 $439	7	8 $237	9	10
11	12 $119	13 $202	14 $183	15	16	17
18 $183	19 $178	20 $257	21	22	23	24
25	26 $280	27 $171	28 $214	29 $172	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $96	3 $157	4 $116	5 $123	6	7
8 $157	9 $146	10 $111	11 $109	12 $116	13	14
15 $146	16 $111	17 $109	18 $148	19 $109	20	21
22 $104	23 $101	24 $140	25 $167	26 $104	27	28
29 $107	30 $102

Hostal Ballesta

Prices for Hostal Ballesta

Monthly average prices

About this property

Location

Room options

Triple Room

Double Or Twin Room with Balcony

Double Or Twin Room

Single Room

Guest reviews of Hostal Ballesta

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hostal Ballesta

Prices for upcoming dates