Candlewood Suites Knoxville Airport-Alcoa by IHG
$113
/ night
Avg. for September
Select dates to see prices and availability
$113
/ night
Avg. for September
Monthly average prices
Nightly prices at Candlewood Suites Knoxville Airport-Alcoa by IHG average $70 in December, the cheapest month, and $130 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $74 |
| February | $71 |
| March | $88 |
| April | $77 |
| May | $101 |
| June | $92 |
| July | $86 |
| August | $100 |
| September | $113 |
| October | $130 |
| November | $105 |
| December | $70 |
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Sep · $113
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Most expensive: October (~$130)
Cheapest: December (~$70)
About this property
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Amenities
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alcoa? This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Knoxville Airport-Alcoa by IHG.
Rooms
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Candlewood Suites Knoxville Airport-Alcoa by IHG in Alcoa, you'll be near the airport, within a 15-minute drive of University of Tennessee and Neyland Stadium. This hotel is 23.5 mi (37.8 km) from Great Smoky Mountains National Park and 11.9 mi (19.1 km) from Thompson–Boling Arena.
What's nearby
Covenant Health(3 miles)
Meigs Falls(3.4 miles)
Fort Loudoun Lake(4.3 miles)
Palace Theater(4.7 miles)
Capitol Theatre(4.7 miles)
Maryville College(4.8 miles)
Bicentennial Greenbelt Dog Park(4.9 miles)
Clayton Center for the Arts(5.1 miles)
Blount County Historical Museum(5.2 miles)
Cades Cove Museum(5.2 miles)
Foothills Mall(5.3 miles)
Pellissippi State Community College - Blount County(7.8 miles)
S.S. Sultana Memorial(8.6 miles)
411 Biker Depot(8.8 miles)
Marble Springs State Historic Site(10 miles)
The preferred airport for Candlewood Suites Knoxville Airport-Alcoa by IHG is McGhee Tyson Airport (TYS)(0.7 miles)
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Location
176 Cusick Road, Alcoa, Tennessee, United States of America
Covenant Health (3 miles)
Meigs Falls (3.4 miles)
Fort Loudoun Lake (4.3 miles)
Palace Theater (4.7 miles)
Capitol Theatre (4.7 miles)
Maryville College (4.8 miles)
Room options
8
Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)
Room details
1 Queen Bed
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Studio Suite
Room details
1 Queen Bed
1 Full Bed
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Suite, 1 Bedroom (Living Area)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
350 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Studio Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
376 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Studio Suite, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
376 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Studio Suite, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Studio Suite, 2 Double Beds, Accessible (Communications)
Room details
2 Full Beds
Sleeps 4
376 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)
Room details
1 Queen Bed
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)
Room details
1 Queen Bed
Sleeps 2
373 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.2
Very good
Based on 719 verified reviews
Who stays here?
Business
47%
Couple
18%
Family
18%
Group
7%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Candlewood Suites Knoxville Airport-Alcoa by IHG, travelers highlight the convenient airport location and shuttle, spacious suites, and generally friendly staff, while noting inconsistent cleanliness and maintenance that can range from minor fixes to more disruptive problems.
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What guests think
At Candlewood Suites Knoxville Airport-Alcoa by IHG, travelers highlight the convenient airport location and shuttle, spacious suites, and generally friendly staff, while noting inconsistent cleanliness and maintenance that can range from minor fixes to more disruptive problems.
Suites are comfortable and well equipped for short or extended stays, with full-size fridges and cooktops. Service is often praised, though a few guests report slow or unprofessional front-desk interactions, key or receipt issues, and limited housekeeping during shorter stays. Noise from other guests or pets comes up occasionally. Overall, expect a convenient, practical airport stay with variable upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Airport shuttle is available and typically on time. Parking is convenient and well lit, and there is a free laundry room, though one review reported broken or dirty machines and occasional crowding in the lot.
Related guest reviews
10
Kristie
Apr 11, 2023
·
Stayed 1 night
This was a very spacious, clean and comfortable stay. Everything you could need from a suite was at your fingertips. Staff was extremely friendly and helpful! The place was spotless. Very close to airport and restaurants. Felt like a safe area. These rooms would be ideal for an extended stay. Free laundry room was ideal for washing up clothing after a business trip so I could simply return home and unpack.
This was a very spacious, clean and comfortable stay. Everything you could need from a suite was at your fingertips. Staff was extremely friendly and helpful! The place was spotless. Very close to airport and restaurants. Felt like a safe area. These rooms would be ideal for an extended stay. Free laundry room was ideal for washing up clothing after a business trip so I could simply return home and unpack.
8
tim
Oct 14, 2025
·
Stayed 1 night
Front desk and shuttle very nice, professional employees. 5 stars.
Front desk and shuttle very nice, professional employees. 5 stars.
6
Michelle Lee
Jun 27, 2024
·
Stayed 6 nights
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
10
Jessica
Feb 23, 2025
·
Stayed 1 night
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
6
Tammy
Nov 11, 2024
·
Stayed 2 nights
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
8
Pamela
May 13, 2025
·
Stayed 6 nights
Room was nice. Floor was in need of vacuuming. Hall was always in need of vacuuming. Mostly due to construction workers coming in and out. There was a lot of people hanging out in cars in the parking lot for hours. And guy’s working on cars in the parking lot.
Room was nice. Floor was in need of vacuuming. Hall was always in need of vacuuming. Mostly due to construction workers coming in and out. There was a lot of people hanging out in cars in the parking lot for hours. And guy’s working on cars in the parking lot.
6
Theresa
Jan 15, 2025
·
Stayed 1 night
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
10
Alicia
Oct 14, 2025
·
Stayed 1 night
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
10
Stacey
Jun 11, 2025
·
Stayed 1 night
Nice room, quiet, clean and shuttle to the airport.
Nice room, quiet, clean and shuttle to the airport.
10
Lynn
May 16, 2023
·
Stayed 1 night
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many guests found rooms very clean, while others reported dirty bathrooms, smoke odors, and trash or dirt in hallways and elevators.
Related guest reviews
4
Anthony
Oct 3, 2025
·
Stayed 1 night
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
6
Nicole
Sep 21, 2025
·
Stayed 2 nights
The staff was excellent. They need a better housekeeper or follow up on the person to ensure cleaning is beyond average. The tub to the shower wasn't cleaned. I didn't report it as it was a late check in and I was ready to get in and out. Thankfully I use shower shoes. Also, one of my pillow cases had red hair dye left on it, not from me. Lastly, the elevator floor remained dirty the entire weekend, that's not a good thing.
The staff was excellent. They need a better housekeeper or follow up on the person to ensure cleaning is beyond average. The tub to the shower wasn't cleaned. I didn't report it as it was a late check in and I was ready to get in and out. Thankfully I use shower shoes. Also, one of my pillow cases had red hair dye left on it, not from me. Lastly, the elevator floor remained dirty the entire weekend, that's not a good thing.
2
Virginia A
Nov 21, 2023
·
Stayed 1 night
It was filthy
It was filthy
6
Kelly
Sep 1, 2025
·
Stayed 1 night
Normally I would not comment if only 1-2 issues, but several items (maintenance related mostly) did need addressed... First, on the positive side: room decor was modern & lovely; the bed was very cozy... a bag of trash had been left under the kit sink, along with a drink in the fridge; #2) the glass in bathroom wasn't wrapped and when I inspected it closer, it had obvious residue of having been used; #3) the ice machine in freezer didn't work; #4) the mini microwave smelled like it might be close to catching fire when ran only 1 minute in am to warm coffee; and finally #5) the room I was given was directly across from guest laundry and the noise of the door latching as people accessed the area was somewhat annoying, although I tried to buffer the noise by placing a rolled towel along door base and slept with ear plugs. (I know to request a quieter room location in the future!) *items#1-3 were reported to the front desk attendant upon departure.
Normally I would not comment if only 1-2 issues, but several items (maintenance related mostly) did need addressed... First, on the positive side: room decor was modern & lovely; the bed was very cozy... a bag of trash had been left under the kit sink, along with a drink in the fridge; #2) the glass in bathroom wasn't wrapped and when I inspected it closer, it had obvious residue of having been used; #3) the ice machine in freezer didn't work; #4) the mini microwave smelled like it might be close to catching fire when ran only 1 minute in am to warm coffee; and finally #5) the room I was given was directly across from guest laundry and the noise of the door latching as people accessed the area was somewhat annoying, although I tried to buffer the noise by placing a rolled towel along door base and slept with ear plugs. (I know to request a quieter room location in the future!) *items#1-3 were reported to the front desk attendant upon departure.
10
Krystle
Aug 12, 2025
·
Stayed 1 night
Very clean, quiet, and comfortable
Very clean, quiet, and comfortable
10
Cheryl
Jul 11, 2025
·
Stayed 3 nights
The room is beautiful and extremely comfortable. I’m positive it’s the cleanest of any hotel, Inn, Suites I’ve ever stayed in. And quit I couldn’t hear the airport which it was close to. I couldn’t hear the people in the rest of the building.
The room is beautiful and extremely comfortable. I’m positive it’s the cleanest of any hotel, Inn, Suites I’ve ever stayed in. And quit I couldn’t hear the airport which it was close to. I couldn’t hear the people in the rest of the building.
4
Jennifer
Jan 23, 2025
·
Stayed 2 nights
The bathroom was disgusting, dirty, hair all over the towels ans in the tub. Floor was dirty with hair and looked like it had not been cleaned. The actual room was ok, but nothing makes up for a gross bathroom. There was dirt and mud in the hallway leading to the room.
The bathroom was disgusting, dirty, hair all over the towels ans in the tub. Floor was dirty with hair and looked like it had not been cleaned. The actual room was ok, but nothing makes up for a gross bathroom. There was dirt and mud in the hallway leading to the room.
10
Dana
Oct 9, 2025
·
Stayed 1 night
Room was extremely clean & comfortable. My second time there & will stay again in the future.
Room was extremely clean & comfortable. My second time there & will stay again in the future.
2
Rocio
Aug 16, 2025
·
Stayed 2 nights
Someone clearly smoked in that room. Room bathroom has nail clippings and hair clippings all over the place. My daughter and I did not shower there as the shower looked disgusting. I asked for another room for my second night which thankfully they did.
Someone clearly smoked in that room. Room bathroom has nail clippings and hair clippings all over the place. My daughter and I did not shower there as the shower looked disgusting. I asked for another room for my second night which thankfully they did.
10
Ira
Nov 12, 2025
·
Stayed 4 nights
Checkin was quick and efficient. Room was clean and neat. The furnishings were very comfortable.
Checkin was quick and efficient. Room was clean and neat. The furnishings were very comfortable.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and comfortable with full kitchens, suitable for short or extended stays. Recurring issues include broken fixtures, tricky doors or AC, worn furnishings, and noise from other guests or pets.
Related guest reviews
10
Susan
Aug 28, 2025
·
Stayed 1 night
My room was clean, I received quick service when s couple of light bulbs needed to be changed, and the room setup and amenities were unique including a full-size refrigerator, dishwasher, and a 2- burner, smooth top stove on the kitchen area counter. I would stay here again.
My room was clean, I received quick service when s couple of light bulbs needed to be changed, and the room setup and amenities were unique including a full-size refrigerator, dishwasher, and a 2- burner, smooth top stove on the kitchen area counter. I would stay here again.
10
Kristie
Apr 11, 2023
·
Stayed 1 night
This was a very spacious, clean and comfortable stay. Everything you could need from a suite was at your fingertips. Staff was extremely friendly and helpful! The place was spotless. Very close to airport and restaurants. Felt like a safe area. These rooms would be ideal for an extended stay. Free laundry room was ideal for washing up clothing after a business trip so I could simply return home and unpack.
This was a very spacious, clean and comfortable stay. Everything you could need from a suite was at your fingertips. Staff was extremely friendly and helpful! The place was spotless. Very close to airport and restaurants. Felt like a safe area. These rooms would be ideal for an extended stay. Free laundry room was ideal for washing up clothing after a business trip so I could simply return home and unpack.
6
Jeanette
Jul 10, 2025
·
Stayed 2 nights
We stay at a lot of Candlewood Suites. When we went to our room the door would not open. The desk clerk had to use her body to push the door open. We asked for a room with a door easier to open and was told this was fine. Inside I had to use my body weight to pull the door open. The next morning I requested maintenance and they attempted to fix it. After a couple of openings and closings it was back to the same issue. The AC didn't work unless you put it on 60 and hope your room was get to 70 before it kicked off and had to be turned off and on again. There were other small issues. This Candlewood does not compare to others we have stayed in over the years.
We stay at a lot of Candlewood Suites. When we went to our room the door would not open. The desk clerk had to use her body to push the door open. We asked for a room with a door easier to open and was told this was fine. Inside I had to use my body weight to pull the door open. The next morning I requested maintenance and they attempted to fix it. After a couple of openings and closings it was back to the same issue. The AC didn't work unless you put it on 60 and hope your room was get to 70 before it kicked off and had to be turned off and on again. There were other small issues. This Candlewood does not compare to others we have stayed in over the years.
8
Robert
Oct 15, 2023
·
Stayed 7 nights
A little noisy from surrounding rooms. Carpet needs cleaned. Tile needs to be deep cleaned. Toilet seat broke. Toilet tank top mismatched. Doesn’t fit tank. Shower wall had several large cracks. PTAC air conditioner filters filthy ( I washed the filters in the sink). Refrigerator ice maker broke. Ice bin cracked on bottom.
A little noisy from surrounding rooms. Carpet needs cleaned. Tile needs to be deep cleaned. Toilet seat broke. Toilet tank top mismatched. Doesn’t fit tank. Shower wall had several large cracks. PTAC air conditioner filters filthy ( I washed the filters in the sink). Refrigerator ice maker broke. Ice bin cracked on bottom.
10
Barbara
Aug 2, 2025
·
Stayed 1 night
Nice kitchen setup with full size fridge. Nice comfortable bed and pillows.
Nice kitchen setup with full size fridge. Nice comfortable bed and pillows.
10
chelsey
Oct 8, 2023
·
Stayed 1 night
Hotel was very clean - I was pleasantly surprised. Very roomy. Comfortable bed. Big desk area and full sized refrigerator
Hotel was very clean - I was pleasantly surprised. Very roomy. Comfortable bed. Big desk area and full sized refrigerator
6
Tammy
Nov 11, 2024
·
Stayed 2 nights
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
6
Theresa
Jan 15, 2025
·
Stayed 1 night
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
10
Alicia
Oct 14, 2025
·
Stayed 1 night
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
2
deborah
Oct 1, 2025
·
Stayed 1 night
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with smooth check-ins, timely wake-up calls, and reliable shuttle drivers. A few guests experienced slow or unprofessional front-desk service, key failures, or billing/receipt problems.
Related guest reviews
10
Linda
Aug 13, 2025
·
Stayed 1 night
Wendy was very sweet and helpful last nigjt, as well as the young man at the desk that made sure I had everything I needed.
Wendy was very sweet and helpful last nigjt, as well as the young man at the desk that made sure I had everything I needed.
4
Anthony
Oct 3, 2025
·
Stayed 1 night
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
10
Rosie
Oct 17, 2025
·
Stayed 1 night
Staff was super friendly
Staff was super friendly
10
Kathleen
Aug 11, 2025
·
Stayed 1 night
Staff was extremely kind and friendly. Easy to vavigate through lobby. Room was quiet and felt safe. Definitely would stay here again.
Staff was extremely kind and friendly. Easy to vavigate through lobby. Room was quiet and felt safe. Definitely would stay here again.
4
John
Oct 18, 2025
·
Stayed 1 night
When we checked in the keys we were given didn’t work! Had to go back and get them remade! Then when we checked out they couldn’t give us a receipt!!!!! Seriously poor management at the front desk!!
When we checked in the keys we were given didn’t work! Had to go back and get them remade! Then when we checked out they couldn’t give us a receipt!!!!! Seriously poor management at the front desk!!
6
Michelle Lee
Jun 27, 2024
·
Stayed 6 nights
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
10
Jessica
Feb 23, 2025
·
Stayed 1 night
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
10
Nichole
Jun 19, 2025
·
Stayed 1 night
Great friendly staff!!
Great friendly staff!!
10
Alicia
Oct 14, 2025
·
Stayed 1 night
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
2
deborah
Oct 1, 2025
·
Stayed 1 night
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
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AI-generated summary based on recent guest reviews
Location
Very convenient to the airport with an easy shuttle and walkable restaurants nearby; several guests felt the area and parking were safe and well lit. One review found the setting less appealing with limited access.
Related guest reviews
10
Cassandra
Aug 6, 2025
·
Stayed 1 night
Convenient close to the airport when flight got delayed and canceled
Convenient close to the airport when flight got delayed and canceled
10
Larry
Aug 16, 2025
·
Stayed 3 nights
Close to airport and close to restaurants I was previously a part owner.Wendy’s,Applebee’s,and Texas Roadhouse over thel last 47 years.
Close to airport and close to restaurants I was previously a part owner.Wendy’s,Applebee’s,and Texas Roadhouse over thel last 47 years.
6
Danilo
May 11, 2024
·
Stayed 1 night
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
10
Jessica
Feb 23, 2025
·
Stayed 1 night
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
8
Shannon
Feb 18, 2025
·
Stayed 1 night
Room was great. Hotel halls were dirty from pipeline workers staying there also. The staff was super nice and lobby was clean. Overall was great. We always stay here because we have never had any issues. Its safe and very well lit outside. It always provides the comfronts of home.
Room was great. Hotel halls were dirty from pipeline workers staying there also. The staff was super nice and lobby was clean. Overall was great. We always stay here because we have never had any issues. Its safe and very well lit outside. It always provides the comfronts of home.
10
Kathleen
Aug 4, 2025
·
Stayed 1 night
Very convenient location and excellent room!
Very convenient location and excellent room!
6
Tammy
Nov 11, 2024
·
Stayed 2 nights
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
10
Alicia
Oct 14, 2025
·
Stayed 1 night
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
8
James
Apr 25, 2025
·
Stayed 1 night
Solid spot to stay near the airport
Solid spot to stay near the airport
10
Lynn
May 16, 2023
·
Stayed 1 night
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
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AI-generated summary based on recent guest reviews
Dining
One review noted there is no free breakfast, while lobby coffee was appreciated. On-site food options seem limited, and one guest wanted healthier choices.
Related guest reviews
10
Samuel
Jul 29, 2025
·
Stayed 1 night
Appreciate that the Hotel put me up at short notice after my flight was canceled. Nice staff. Limited dining options nearby mostly junk food. Hotel should have healthier options on site.
Appreciate that the Hotel put me up at short notice after my flight was canceled. Nice staff. Limited dining options nearby mostly junk food. Hotel should have healthier options on site.
6
Danilo
May 11, 2024
·
Stayed 1 night
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
6
Tammy
Nov 11, 2024
·
Stayed 2 nights
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
10
Lynn
May 16, 2023
·
Stayed 1 night
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
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AI-generated summary based on recent guest reviews
10
Robert
4 weeks ago
·
Stayed 1 night
Look, this is really very simple. This property delivers what you need in a very clean manner, for a fair price.
Look, this is really very simple. This property delivers what you need in a very clean manner, for a fair price.
2
Travis
4 weeks ago
·
Stayed 1 night
Staff was okay, but the room was horrible. It smelled like someone had been smoking in it. The sheets smelled like they hadn’t been changed, and I found used, wadded-up washcloths in the shower. This was the most disgusting hotel I’ve ever stayed at.
Staff was okay, but the room was horrible. It smelled like someone had been smoking in it. The sheets smelled like they hadn’t been changed, and I found used, wadded-up washcloths in the shower. This was the most disgusting hotel I’ve ever stayed at.
10
Ira
4 weeks ago
·
Stayed 4 nights
The staff was very helpful, checkin went smoothly, and the room was in great shape.
The staff was very helpful, checkin went smoothly, and the room was in great shape.
10
Sharon
4 weeks ago
·
Stayed 1 night
Great place to stay. I’m becoming a regular!
Great place to stay. I’m becoming a regular!
10
mike
Aug 14, 2026
·
Stayed 1 night
Very clean and staff was really friendly and helpful
Very clean and staff was really friendly and helpful
FAQs about Candlewood Suites Knoxville Airport-Alcoa by IHG
Is parking available at the property?
Yes, parking is available on-site. There is free parking, but it is limited. An uncovered extended parking fee of USD 10 per day applies.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 25 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property on arrival to arrange pick-up.
What is the location of the hotel in relation to key landmarks?
The hotel is located near McGhee Tyson Airport, approximately 0.7 miles away. It is within a 15-minute drive of the University of Tennessee and Neyland Stadium, and about 23.5 miles from Great Smoky Mountains National Park.
Does the hotel have a swimming pool?
Yes, there is a seasonal outdoor pool available from May to September. Pool access is from 7:30 AM to 9:00 PM.
What are the policies for guests staying with children?
Children 1 year old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property has family rooms available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 105.60580555553436USD
- 2026-09-16: 92.32275840644837USD
- 2026-09-17: 132.73266478042603USD
- 2026-09-18: 161.83912865638735USD
- 2026-09-19: 161.39988729133606USD
- 2026-09-20: 78.77630020313264USD
- 2026-09-21: 87.60320181427002USD
- 2026-09-22: 74.45978927688599USD
- 2026-09-23: 87.9058182756424USD
- 2026-09-24: 108.89920056056977USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 103.41164040355683USD
- 2026-09-28: 140.86545907897948USD
- 2026-09-29: 91.90289533691407USD
- 2026-09-30: 91.93287801303863USD
- 2026-10-01: NO DATA
- 2026-10-02: 232.79447375335693USD
- 2026-10-03: NO DATA
- 2026-10-04: 78.90705529613496USD
- 2026-10-05: 76.91384535675049USD
- 2026-10-06: 81.9076989938736USD
- 2026-10-07: 95.89998119850159USD
- 2026-10-08: 104.89341118659974USD
- 2026-10-09: 207.81298192901613USD
- 2026-10-10: 213.8138821105957USD
- 2026-10-11: 69.93381763277054USD
- 2026-10-12: 69.93381763277054USD
- 2026-10-13: 76.91384535675049USD
- 2026-10-14: 78.90705529613496USD
- 2026-10-15: 81.9076989938736USD
- 2026-10-16: 257.91437694549563USD
- 2026-10-17: NO DATA
- 2026-10-18: 69.93381763277054USD
- 2026-10-19: 78.90705529613496USD
- 2026-10-20: 84.90800827960969USD
- 2026-10-21: 91.90289533691407USD
- 2026-10-22: 99.89705825977326USD
- 2026-10-23: 213.8138821105957USD
- 2026-10-24: 207.81298192901613USD
- 2026-10-25: 69.93381763277054USD
- 2026-10-26: 71.92228420190811USD
- 2026-10-27: 71.92228420190811USD
- 2026-10-28: 100.89507568016053USD
- 2026-10-29: 86.91653956890106USD
- 2026-10-30: 213.8138821105957USD
- 2026-10-31: 213.8138821105957USD
- 2026-11-01: 81.9076989938736USD
- 2026-11-02: 100.89507568016053USD
- 2026-11-03: 103.56990528392792USD
- 2026-11-04: 140.86545907897948USD
- 2026-11-05: 113.88684997501373USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 95.8987755552292USD
- 2026-11-09: 82.91945370731354USD
- 2026-11-10: 95.8987755552292USD
- 2026-11-11: 95.8987755552292USD
- 2026-11-12: 86.91653956890106USD
- 2026-11-13: 108.89920056056977USD
- 2026-11-14: 117.8839270362854USD
- 2026-11-15: 91.90289533691407USD
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- The seasonal pool will be open from May to September.
- Pool access available from 7:30 AM to 9:00 PM.
- Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered extended parking fee: USD 10 per day
- Pet fee: USD 25 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free Parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Picnic Area/Tables
Allergy-Free Room Available
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Internet
Free Wi-Fi