Candlewood Suites Knoxville Airport-Alcoa by IHG

The room was clean and well maintained. The area around the property is quiet. The staff is friendly and helpful.

Left a wake up call for 3AM. NEVER got it. Front desk has to drive guests to airport (literally, cross the street). Most of chargers fell out of the plugs……the plugs are so old that the plug does not grab the prongs. Room smelled bad. Chrome finish on several things in the tub was worn off, and that which did remain had years of hard water stains. Items for sale in the snack area were few and far between. Front desk had to run over to Best Western to replace the coffee creamer. Grass in the door to the computer area was broken. Clock in the lobby was not running. The staff me that the batteries seem to last less than a week. There are better hotels/motels within 2 miles, pick one of those. Sidebar..small town NO taxi service at 4AM.

The entire place was amazing

Delightful and helpful staff. Expectations met!

Loved our stay, roominess of our hotel room, friendly staff and ease of check-in