Kipriotis Village Resort by Anayia All Inclusive Resorts

Outdated, dirty, missold as a 5 star property, terrible food!

This hotel is sold by Expedia as a 5 star even though the hotel claim it's a 4 star. It was quite possibly the dirtiest most run down shabby hotel I've ever stayed in. The pools had algae all around the edge, most of the slides were closed and looked to be in a state of disrepair. Room cleaners, came in dail but only folded the wet towels that we had left to air and made the bed. Nothing more. Staff were lazy and unpleasant, not even bothering to put cutlery on tables then rudely asking "what do you want?" When you look for some. Food was the same every day, basic incorrectly cooked tasteless food. Had chicken that was raw in the middle on 2 occasions. When you mention it to staff they shrug and blame someone else. Reception staff were so rude, unapologetic and unfriendly. Even asking a simple question in a polite manner got you a short sharp grunt of a response. The hotel will not provide water, other than the single bottle in the room on arrival. When you ask for more you are sent to closed bars to buy more, or told to go to the shop - whose credit card machine never works!! Alcoholic drinks were so watered down there was barely any alcoholic content in them. "Cocktails" were just premade sugary rubbish. Overall a disgusting cesspit of a hotel. You couldn't pay me enough to go back. There are far better 2 star hotels out there!

I liked leaving the property. Too many dislikes to mention Property poorly maintained, unclean with mould in the rooms, cobwebs, & cockroaches. Cleaners will try ONCE to enter rooms - if inconvenient, they will not come back. They only provide clean towels & make beds. No evidence of floor clean, etc. Saw a cook spitting on restaurant floor. Complaints ignored, staff are rude & don't resolve issues. Lots of shoulder shrugging meaning "So what". Different all-inc rules in different areas, long queues just to get a drink. Water chargeable, aircon chargeable, private beach loungers chargeable. The cockroaches are free! Food awful - couldn't even make a Greek salad right. Staff tell lies. Manager never present & refuses to speak with guests. Pools dirty/murky, unmaintained. Only entertainment staff are pleasant. Entire premise of this resort is to make getting food/drinks as difficult as possible and for guests to pay additional amounts for everything. Payable drinks - only some prices listed, others made up on the spot. One bar might give you a free coffee, another may charge and there is no overlap in times so that you are stuck with having to move around the property to the ones which are open at the time you need them, rather than having a choice. Hotel charge 15 euro per room for a taxi to the old town. You'll wait up to an hour for it only to find it's a shuttle that has other passengers and stops at other hotels. Call a local taxi, 10 mins to town - cost 10 euros!

The food was terrible, and the beds too hard. Otherwise it was ok.

The place overcrowds the facility so you are constantly struggling to get something to eat . Getting a lounge chair is almost impossible. Drinks are not drinkable. Food was ok but the dining area was dirty and staff were rude and not at all helpful. Most the staff can barely speak English and do not speak Greek ether.