Name: Extended Stay America Suites - Kansas City - Airport
Address: 11712 Northwest Plaza Circle, KCI, Kansas City, Missouri, United States of America, Kansas City, Platte County, US
Price range: $65–$211 per night
Rating: 6.78

What guests think

At Extended Stay America Suites - Kansas City - Airport, travelers often praise the friendly, helpful front-desk team and the convenient location near MCI, noting quiet stays and good value when needs are simple and expectations align with budget lodging.

Cleanliness and maintenance are inconsistent, with multiple reports of dirty hallways and bathrooms, cannabis odors, worn furnishings, and occasional in-room issues like low water pressure, noisy AC, or broken/missing fixtures. Operational problems recur, including long or unattended check-in, strict or late-night check-in policies, occasional overbooking or moved reservations, and mixed responses when guests request help or refunds. Breakfast is a minimal grab-and-go selection that many find inadequate. Overall, expect a basic, airport-convenient stay where service can be warm but conditions vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and worn, with recurring notes of cramped or congested parking, limited or no vending, and maintenance issues such as loose elevator panels; one review also wished for an airport shuttle.

Related guest reviews

6

Chris S

Jul 29, 2024

·

Stayed 2 nights

Cramped parking with a narrow driveway.Cars park close to the building, but then there is vertical parking behind your car.It is very congested.No vending machines, the breakfast is well why bother.

4

Rick

Aug 4, 2024

·

Stayed 2 nights

The property is in serious need of a refresh. The bed was extremely uncomfortable. The panel covering the elevator circuitry was extremely loose and only held on by one screw. There was a serious lack of water pressure in the shower. This was very much a low frills motel experience with an elevated price due to extended stay amenities(cooktop, sink and full size refrigerator). There was nothing egregiously wrong, but it was not worth the difference in price between it and the motel tier below it as the experience is likely the same.

8

Richard

Oct 15, 2024

·

Stayed 1 night

This was a stay near the airport to make catching our early flight easier. It was an interesting stay to start out. The person at the desk was abrasively friendly (never saw that before). Everyone in the family that was over 16 had their IDs copied, they needed our license plate number (pretty normal), and then I signed and initialed multiple times on a long contract where I agreed to a bunch of things like I wasnt moving in permanently. We found our way to the room. It was clean and quiet. The vending machine selection was limited so I decided to go to the gas station a couple blocks away. It was late which is probably why several employees believed parking across the bank parking lot which blocked the way was OK. It was difficult to turn around since it is so small. Overall, a clean and comfortable place to stay.

4

Johanna

Feb 8, 2023

·

Stayed 1 night

Inconvenient to get to. Was close to the airport, a good thing. The property was small and parking a challenge to say the least. The inside room was not clean. The stove had old food around the burner. The bathroom had toothpaste on and in the sink. The carpet had chewing gum on it. On the bright side, the bed was clean.

8

Harold

Jul 28, 2024

·

Stayed 2 nights

Not sating it’s bad but dated,, dresser broken,, shower broken repaired but not by who knew what they were doing. Elevator dated needs service panels reattached

6

Cherie

May 1, 2024

·

Stayed 1 night

Stayed 1 night to catch an early flight departure the next morning. Place is just “ok”. Carpet’s old, TV is small, elevator & hallways dingy/dirty - about what I expected for the price. Front desk employees were very helpful, friendly, and curteous.

8

laurance

Mar 27, 2023

·

Stayed 1 night

People were very friendly there. Place to stay for six hours before our flight flew out the next day. This worked well. They let us park our car there and we took an Uber to the airport.

10

chris

Aug 9, 2024

·

Stayed 1 night

Need airport shuttle back

6

Carolina

Dec 29, 2024

·

Stayed 1 night

Very close to the airport and good parking. The room was very clean but the hallway/stairs were awful. The AC was really noisy (like something was hitting a fan inside) and kept waking me up until I had turn it off.

6

Larry

Aug 31, 2024

·

Stayed 1 night

Easily accessible for a traveler, and lots of parking. Rooms easy to get to and spacious. Staff was very friendly. WiFi was several in my room I couldn’t register after connecting. Couldn’t pull up the page.

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Cleanliness

Cleanliness is mixed: while some rooms are very clean, many guests reported dirty hallways or bathrooms, strong cannabis or other odors, and leftover hair or stains, along with occasional property wear.

Related guest reviews

2

Trupti

Jul 1, 2024

·

Stayed 1 night

Reeked of weed, all over the property. By front desk, in the hallway and in the room. Dirty floor, sticky laminate in kitchen, stained carpet, countertop trims were missing, rusty appliances, not a single utensil in the kitchen. Door to the room had so much wear and tear on the bottom. Furniture had so much dust and wear, it seemed that they were bought used. Lookd like the room floor was not cleaned in months . When I brought up the weed smell to the front desk, I was told 'you have a sensitive nose' and a canned response on no smoking policy on the property. Got out of thais ghetto and rented another clean room elsewhere. Obviously no refund was provided even though complaint escalated through expedia.

10

linda

Nov 8, 2025

·

Stayed 1 night

Clean room, friendly staff, very comfortable bed and nice room

8

Jorge

Nov 29, 2024

·

Stayed 1 night

Very clean

2

Jonathan

Jul 4, 2024

·

Stayed 1 night

The property was not well kept. It was dirty and the maintenance was poor. Two thumbs way down. Staff was pleasant but our room was dirty, there was hair from various sources around the room, the tub drained slow, the trim on the counter had been torn off, the elevator electric panel was held on by one screw and some guests were smoking right next to the door. Avoid at all costs!!

6

Williams

May 26, 2024

·

Stayed 1 night

Hallways and bathtubs were dirty but room was pretty decent. Staff were very nice and easy to work with

6

Breanna

Jun 4, 2023

·

Stayed 1 night

Check in went great but the room was dirty. Tables and counters had not been cleaned, the bed actually had blood stains on them but the shower was recently used. I’m not sure if housekeeping just didn’t clean up on what. Was okay for just a 1 night stay but the room is definitely overpriced.

10

Thea

Jan 10, 2025

·

Stayed 1 night

Everything from check in to check out was smooth. The room was super clean, bed was comfortable, and it was a quiet place.

8

Charlotte

Jun 22, 2024

·

Stayed 1 night

It was very nice to be so close to the airport. Staff was very friendly. Our floor was very sticky and there was dry toothpaste in the sink, but otherwise was pretty clean. It seemed a little run down and there was quite a bit of noise outside around 10pm.

6

Carolina

Dec 29, 2024

·

Stayed 1 night

Very close to the airport and good parking. The room was very clean but the hallway/stairs were awful. The AC was really noisy (like something was hitting a fan inside) and kept waking me up until I had turn it off.

4

Cody

Sep 14, 2025

·

Stayed 1 night

Dirty. Smelled like a longjohn silvers. Door didn't seal properly. Old hair in showers

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Rooms

Rooms vary widely: some are spacious, quiet, and comfortable, while others feel dated with worn furniture, hard or lumpy beds, noisy AC, or low water pressure; Wi‑Fi feedback ranges from solid to difficult to access.

Related guest reviews

4

Kimberly

Dec 4, 2024

·

Stayed 2 nights

Bath tub had hair stuck in the drain. Mattress was very soft and lumpy. The people over us on the 3rd floor was very loud and noisy. I had to call the front desk to complain about the noise. Their kids were very bad and running around. I was exhausted, I had just drove all the way from Chicago to spend Thanksgiving with my little sister and her family. So the next night on Thanksgiving I'm assuming out of retaliation they flooded their tub. The water came down and flooded our bathroom ceiling and walls. I reported it to the front desk and they moved my older sister and I into another room that had only one bed.

4

Janell

Nov 1, 2024

·

Stayed 1 night

Too noisy!!!

8

P

Jun 13, 2025

·

Stayed 2 nights

Nice and quiet place close to the airport. The room was clean and spacious, and the staff was kind and helpful. The cons were the smell of weed in the hallways, but the room didn't smell, so it wasn't really a big deal. Also upon further inspection the floor underneath the bed wasn't cleaned to the same standard as the rest of the room. All in all, a good stay at a good price.

6

David

Jun 2, 2024

·

Stayed 1 night

Room is next to laundry and lobby. Noisy and some smell. Furniture is badly worn and counter top edge is missing the edge molding. Light bulb in lamp is out.

8

Kyler

Feb 12, 2025

·

Stayed 7 nights

Great for the price. Staff was all very nice and helpful. Even though the appliances and furniture have seen better days, the room was clean and the bed was comfortable. The free wifi was very solid. The atmosphere is pretty laid back with a wide variety of customers, from full-suits to PJs.

10

Thea

Oct 28, 2024

·

Stayed 1 night

The room was so clean and nice. The check in was flawless and the pillows and bed were comfy. The only thing id change is the water pressure, it barely had any.

10

Thea

Jan 10, 2025

·

Stayed 1 night

Everything from check in to check out was smooth. The room was super clean, bed was comfortable, and it was a quiet place.

6

Carolina

Dec 29, 2024

·

Stayed 1 night

Very close to the airport and good parking. The room was very clean but the hallway/stairs were awful. The AC was really noisy (like something was hitting a fan inside) and kept waking me up until I had turn it off.

2

Abigail

Aug 28, 2025

·

Stayed 1 night

Bed hard as a rock had a tv from the 90s

6

Larry

Aug 31, 2024

·

Stayed 1 night

Easily accessible for a traveler, and lots of parking. Rooms easy to get to and spacious. Staff was very friendly. WiFi was several in my room I couldn’t register after connecting. Couldn’t pull up the page.

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Service

Service ranges from exceptionally friendly, helpful staff to serious operational issues, including long or unattended check‑ins, strict late‑night policies, overbooking or moved reservations, and inconsistent resolution when problems arise.

Related guest reviews

10

Scott

Mar 14, 2025

·

Stayed 1 night

Reception was great, very friendly and helpful!

2

Tracey

May 5, 2024

·

Stayed 1 night

They overbooked the property so when we showed up late, we had no room. Front staff did not care and said that is your problem.

10

Tyler

Sep 21, 2025

·

Stayed 1 night

It was great! The man at the front desk was wry friendly and willing to help.

10

TIM

Aug 11, 2024

·

Stayed 1 night

Staff was SUPER friendly, Michael and Exy are great staff and check-in was pain free

2

Jennifer

Jun 14, 2025

·

Stayed 3 nights

Did not have a room for me after a 4 month reservation.

10

SHERRY

Feb 6, 2025

·

Stayed 2 nights

Enjoyed our stay. Was very comfortable. There was not any loud traffic in hallways. I would definitely stay again. The gentleman that checked us in was very personable and helpful.

2

Amanda

Aug 5, 2023

·

Stayed 1 night

My check in was the worst hotel experience of my life. I called to let them know I’d have a late check in due to a delayed flight. They said it’d be no problem and they’d leave a note. When I arrived I was told that the one device that is used for checkin was running an “audit” so it might be between 5 and 25 minutes until I could check in. An hour later, I was finally able to complete my check in. In addition to this failure in their structure, the employee could not have even been bothered to apologize for the delay. It was a complete failure of customer service.

2

charles

Feb 19, 2024

·

Stayed 3 nights

We prepaid in full. When we showed up at 9pm to check in, we were told that they sold our room out from under us leaving us stranded after a 8 hour drive. The front desk let it slip that they regularly overbook anticipating some no shows and if everyone shows up, oh well. I used to stay at this hotel 30 to 45 nights a year.they have lost me as a customer.

2

Melissa

Jan 3, 2025

·

Stayed 1 night

I arrived at the hotel tired with two kids after a long travel day. Although I got there at 10:20 pm and office hours went until 11:00 pm, no one was at the desk. I waited for a half hour, called the phone number, and only got a front desk attendant when another resident at the hotel tracked someone down for me. I believe I should have gotten the room half off or free, but he gave me an $8 discount. The floors were filthy and bathrooms were not fully clean. Luckily the beds were clean and I was finally able to sleep.

2

Greg

Dec 7, 2024

·

Stayed 1 night

Reserved and paid for room. Due to airline delays attempted late check-in. Was refused room due "an audit being run". No attempt to assist. Just informed nothing they could do for us. Had to find another hotel, for higher price, in early morning hours. Attempted to obtain refund and was refused until I went through corporate. Nothing on reservation indicated that late check-in would not be accepted.

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Location

Location is very convenient for MCI, close to the airport and major roads; a few noted limited nearby options or tricky access, but many chose it for pre‑ or post‑flight stays.

Related guest reviews

10

Javier

Jan 25, 2025

·

Stayed 1 night

It was the perfect place to have fun in Kansas City and being nearby the airport to return on time to board my flight.

8

Ashlon

Jun 19, 2024

·

Stayed 2 nights

Close to Airport

8

Richard

Oct 15, 2024

·

Stayed 1 night

This was a stay near the airport to make catching our early flight easier. It was an interesting stay to start out. The person at the desk was abrasively friendly (never saw that before). Everyone in the family that was over 16 had their IDs copied, they needed our license plate number (pretty normal), and then I signed and initialed multiple times on a long contract where I agreed to a bunch of things like I wasnt moving in permanently. We found our way to the room. It was clean and quiet. The vending machine selection was limited so I decided to go to the gas station a couple blocks away. It was late which is probably why several employees believed parking across the bank parking lot which blocked the way was OK. It was difficult to turn around since it is so small. Overall, a clean and comfortable place to stay.

10

don

Jun 26, 2025

·

Stayed 1 night

Extremely convenient for flying out of MCI. Clean. Excellent value.

6

Bob

Mar 25, 2025

·

Stayed 2 nights

Property was nice and close to the airport

10

Jeffery

Feb 25, 2023

·

Stayed 1 night

Great room. Chose this hotel near to the airport. Spacious room, clean, great bed & all amenities, good wifi, great staff. Not much nearby but great stay

10

Don

May 12, 2025

·

Stayed 1 night

Close to airport and beside a sheriff station a very safe area.

8

Judith

Dec 29, 2023

·

Stayed 1 night

Satisfied with accommodations. Bed was comfortable and heat worked in the room. Additional fees for better wi-fi and kitchen package including plates and utensils. Grab and go breakfast was adequate. About 30 minutes outside downtown but near airport. I would stay here again.

8

laurance

Mar 27, 2023

·

Stayed 1 night

People were very friendly there. Place to stay for six hours before our flight flew out the next day. This worked well. They let us park our car there and we took an Uber to the airport.

8

Sergio

Nov 18, 2023

·

Stayed 2 nights

Really close to airport and interstate

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Dining

Breakfast is a minimal grab‑and‑go with coffee and packaged items, and many guests were disappointed or felt it was misleading; a few found it adequate for a quick start.

Related guest reviews

4

Samuel

Oct 11, 2024

·

Stayed 6 nights

Asked for towels was denied because I needed to bring older towels first. Room had patch jobs from previous repairs that looked as if they were rushed. The biggest issue I think would have been the misleading of breakfast bar which was just instant oatmeal. For the extra 200plus dollars this was the worse part of stay because it was horrible n inedible. I would not have stayed if the breakfast bar was clearly explained that it was just instant oatmeal. No cereal no milk or orange juice no egg not even granola bars. I only booked because breakfast was stated to be there which I felt bamboozled. But the staff was great I will say that but I just wish hotels.com stated what the actual breakfast was going to be.

6

Mark

Jan 6, 2025

·

Stayed 1 night

It could had more selection for breakfast

8

Cheryl

Nov 15, 2024

·

Stayed 1 night

I just had an overnight stay and the room was very comfortable. Continental breakfast though was lacking. Just coffee, which I don't drink, oatmeal packet and granola bars. I had 1 bar and left.

8

Taron

Sep 22, 2024

·

Stayed 1 night

Easy checkin. Needs better breakfast options.

2

Denise

May 19, 2025

·

Stayed 1 night

The price with my OneKey credits of $88 was the reason we picked this hotel. The immediate downfall was the small of cannabis when entering the lobby on Saturday night at 840 pm. Then after we entered the hallway to the room through the designated door called the trash room. We poceeded down the smelly hallway to our room on the first floor. The room was not as potent as the other areas. The grab and go breakfast didn't even include fruit, Coffee only, no milk or boxed cereals or juice.

8

Brandon

Jun 4, 2023

·

Stayed 1 night

All around it was a good, cheap stay. I chose based on a few options 1. Price - it was priced well 2. Cleanliness - it seemed clean, and was mostly true. 3. Breakfast. Honestly their breakfast sucked. Muffins, oat bar, oatmeal was your only options. Which was disappointing, but also I paid $70 for a night so it’s whatever

6

Caronda

Apr 8, 2024

·

Stayed 1 night

There were only cereal bars for breakfast with no beverages. It would be nice to know what type of breakfast is available. I would not have chosen the hotel if I knew they didn’t have breakfast.

10

Jason

Aug 21, 2024

·

Stayed 2 nights

I planned to stay here for the first three nights of my visit to Kansas City but decided to extend my booking for the full week. The staff were incredibly accommodating and helpful. I will say the water took some getting used to because it felt as if it were infused with saline or a gel and because I visited in the Summer, my room felt humid regardless of the temperature I set the air conditioner to. The hallways were always crisp but my room never felt brisk, it was heavy even when cool. The breakfast they offered was a good way to get some calories to start the day, and everything was digestable. I like that the Hotel was close to a bus stop because it was near the Airport but a fair distance from Downtown Kansas City and I do not drive and prefer not to spend money on rideshare services if I can avoid it. They did not charge me for a late check out, granted I turned my key card in at 11am, however, I did go back up to the room to do my own cleaning/sprucing before I officially vacated the premises a little after 12; for that I am greatly appreciative.

8

Judith

Dec 29, 2023

·

Stayed 1 night

Satisfied with accommodations. Bed was comfortable and heat worked in the room. Additional fees for better wi-fi and kitchen package including plates and utensils. Grab and go breakfast was adequate. About 30 minutes outside downtown but near airport. I would stay here again.

2

Jose

Dec 29, 2024

·

Stayed 1 night

They say they offer breakfast when the only thing you get is coffee. Are you serious? It's a joke. The restroom and beds are just -ok-. Always smelling like MariH- Not enough parking and they barely have spots and lights. I would NOT recommend unless you have no other choice, of course.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$59
March	$66
April	$65
May	$73
June	$116
July	$95
August	$75
September	$66
October	$70
November	$60
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $80	3 $79
4 $68	5 $69	6 $69	7 $69	8 $89	9 $203	10 $211
11 $111	12	13	14 $88	15 $72	16 $77	17 $140
18 $70	19 $69	20 $68	21 $70	22 $69	23 $77	24 $76
25 $69	26 $69	27 $68	28 $67	29 $70	30 $77	31 $100

Extended Stay America Suites - Kansas City - Airport

Prices for Extended Stay America Suites - Kansas City - Airport

Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds

Studio, 1 Queen Bed

Studio, 1 Queen Bed, Accessible

Guest reviews of Extended Stay America Suites - Kansas City - Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Extended Stay America Suites - Kansas City - Airport

Considering this hotel for your Kansas City trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $88	21 $67	22 $66	23 $72	24 $72	25 $94	26 $93
27 $69	28 $65	29 $70	30 $68