Apex Dunblane Hydro

It looks like they are renovating the property. We were disappointed with a room that had not been updated and it was quite outdated, very basic. The facade of the building was impressive, the staff was very accomidating, the gym was large and the pool was in good condition.

Beautiful old building with lots of character. Be aware there are many steps and only one lift, so it’s not very convenient with luggage—you often need to carry your belongings because of the carpets and split levels. The Hotel lobby is very spacious, with plenty of areas to sit and relax. The staff are very nice and clean the rooms every day. I really enjoyed the swimming pool, hot sauna, and steam room, although they close early at 8 pm. Food service also ends at 8:30 pm. The location is quite remote, with no shops or gas stations nearby. Overall, we had a great time here.

Great room. Great pool. Great Staff. Great restaurant. The building and grounds have alot of character. The view down the lawn is incredible! Perfect for a few afternoon drinks...loved my stay here!

Slightly grubby Pool and sauna facilities was the only reason to make down form 5stars.

Staff were very friendly and helpful, and room was very clean and comfortable. The leisure facilities are not big enough for a hotel of its size so quite busy - Great for splashing with the kids, not great for a relaxing couples weekend.

A beautiful hotel in wonderful grounds. Excellent, friendly staff and a tasty breakfast. We were just disappointed that the pool was closed on Sunday afternoon and Monday as we were looking forward to a swim. May we have a partial refund, please?

Great stay. Up to standard and rooms were nice. There was a function on during our first night but it only meant we had to park further away but it was only an inconvenience for a day. Food was great and the room was very clean and a great size for what we paid.

The hotel looks great from the outside, set in lovely grounds. Inside the rooms and corridors are tired albeit relatively new. The service was good throughout. Blackout curtains would boost the rating. The pool changing rooms and lockers were unclean.

The hotel was convenient for our purposes, friendly and helpful staff but bloody expensive bar and food. Would stay there again but not eat there or use the bar.

The spacious grounds and sufficient, and free, parking

Lovely stay for two nights with very nice food and great pool and gym. In room 232 which was fine but could have been cleaner, found hairs that weren't ours around the bath area. Looking up at the ceiling while in bed spotted cobwebs/dust around sprinklers/fan. Had our first drink in Stuart Lounge in the far corner. It wasn't exactly busy but the seats were a bit crumby and their was food debri on carpet under our table. Moved to main cocktail bar which was very clean. Restaurant and all other parts of hotel we saw were very clean

Room was clean looked over the front of the hotel

Overall a let down, expected so much more. Hotel facilities are good, great area, good gym, pool and restaurant (if not a bit pricey for what you’re getting). But it needs investment, a deep clean and some staff training. Staff overall were friendly and helpful, and room was a good size. However, hotel really needs a deep clean, while the beds and bathroom were clean, the carpets were filthy, room was dusty, there were stickers on side of bed with dead moths in it (assume it’s to catch them). below what you would have expected from the hotel. Of the 3 nights we stayed, first day beds were done, but tea/coffee not refilled, no clean cups, and carpets not vacuumed. Phoned twice over 4 hours to get some teabags for the room. Second day room wasn’t even visited, beds not done, no new towels, no new cups, bins not emptied. Returned to hotel at 4pm. Had to call again No parking on second day because of a wedding on with inconsiderate drivers (4/5 cars parked over lines). Reg numbers given, was told it would be raised with duty manager. Saw others raising same issue with reception, nothing done about it as far as I could tell. Good breakfast, although told we had to pay £8 per child even though we were told everyone included when we phoned prior to booking. Duty manager sorted this quickly, no fuss which was good. Dinner at restaurant was good, pricey but charged for 2 year old despite booking confirmation stating kids under 5 are free with adult meal. Refunded.

Check in great loved the complimentary cookies. Room clean spacious. Bed comfy. Breakfast plenty to choose and staff amazing work hard. Loved our stay will be back

The beds were made and there were fresh towels however, the smell of the rooms was almost intolerable; in fact the first room we were given was intolerable; mildew and sour carpets. The hallways were dirty, doors looked like kids hit them with hockey sticks, paint missing and the hall smelled like a hamster cage. This is the WORST Hilton I have ever stayed at. It was very full, and bar/restaurant staff was very nice but the overall hotel was filthy. The potential for a complete overhaul of this hotel could present Hilton with an outstanding hotel but I would not refer anyone to this Hilton. By far one of the worst hotels I have stayed at. There were several grand rooms but the floors, carpets and smells ruined it. I had a cocktail in a lovely large gathering room but again the smell was so profound, this room like fermented potpourri; overwhelming to the point I had to leave.

Fabulous room fabulous breakfast Immaculately clean

The rooms are tired for what is charged for the stay. The bathroom ceiling was covered in black mould and there is no working extract system for the bathroom. On the second night of our stay a strong smell of cannabis was present in our room . The smoke was making its way into our room from the bathroom vent and from the hallway. We had a two year old in the room with us so this was of concern. I made reception aware of the issue however nothing was done as it continued throughout the night. We slept with the window wide open and tried to reduce the fumes in the room by blocking the bottom of the entrance door and bathroom door with spare pillows and towels. I made reception aware of my discontent on departure but was only told that they would not be able to knock on doors at that time of night. If someone had bothered to check on my concern, it would have been very obvious which room was the culprit. I know that the hotel cannot be held responsible for the behaviour of another guest, however they can be held accountable for how they react, and on this occasion they did not react in any way and left us to have an extremely uncomfortable night. Overall the hotel stay was disappointing, apart from the restaurant. Food and service was great for breakfast and dinner.

Great location for exploring Scotland. Lovely view of Dunblane with great restaurant and feature rooms

The hotel itself is amazing, our room could have been better, found a t-shirt down the back of a chair in our room & also a two pound coin on the chair, which to me means it was not moved to be hoovered!! Other than that it was good, breakfast is amazing! As was dinner very good food!!

Room was dirty mold on walls in corner and cobwebs on windows and no heating in room

Great staff and service but radiator pipes made loud clanging noise at 6am. I have previously stated at this hotel and had the same issue which has clearly not been rectified.

Room was very small carpet was stained in places bathroom was ok , no view from window Room overall disappointing ,

Fabulous location and the check-in was very smooth. The room was comfortable with tea and coffee provided. Unfortunately the TV was not working for the duration of our stay (problems with signal reception). The food in the Nick Nairn restaurant was first class, tasty and good portion size although let down by the slow service. The buffet breakfast was a feast!! Despite the 4 stars we would certainly stay here again and try the health centre.

Room was spacious and comfortable, though could not get Wi-Fi on my laptop- had to go to the corridor outside the conference area to get online.

The hotel is nice - maybe a little overdue a refurbishment. Our room was nice and quiet. However, the double bed was 2 singles that had been pushed together but not connected. Neither was there a mattress topper connecting the 2 beds. Consequently, the most comfortable way to sleep was to treat as 2 single beds - one each - with a shared duvet. Otherwise, one of us would sink down the gap which was very uncomfortable. We complained to the hotel but they said there wasn’t anything they could do because the room was booked via hotels.com

Smashing Breakfast and Dinner, however. The room we were in was in need of updating. Our friends in another part of the hotel had a really nice room. The hotel has been sold to Apex Hotels and I believe they were about to take over this past week. So hopefully they’ll continue to make improvements to the rooms. My other gripe was about the price of a dash of Lemonade/Coke at the bar….. £2!!!

Room was run down looking and not of typical Hilton standard. Room did not appear to be very clean and at 5 in morning we were woken by noisy pipes in room that continued to make loud noise for 4 hours.

Lovely vintage hotel with character. We had a very relaxing overnight stay. Comfortable king size bed and lovely complementary toiletries in the large en-suite bathroom..

Had a lovely 2 night stay. Restaurant was amazing, food delicious. Only downfall, the double bed was two single pushed together, with a very noticeable join :/

Needs an upgrade. Rooms are old, hallways in Terrible shape. Restaurant ok. Bathrooms haven’t been upgraded for at least 25 years. No AC in rooms.

Very friendly staff. Room recently re-furbed I think. Upmarket shower gels etc. The room nice & big. Bed and Pillows very comfortable

Initially given a room that hadn't been cleaned so offered a smaller room for the same price which didn’t seem right to me. Then told that the restaurant was fully booked so had to make do with the bar menu which was very limited. Food was good and the staff friendly. I expected more from this hotel.

For a Hilton branded hotel, albeit DoubleTree, the management service levels were extremely poor and the communication was below standard. I booked 4 rooms for a stay, and after a late-checkin of 8.30 PM the previous evening, we requested a late check out of 1 hour per room, and a late check-out til 2 PM for the fourth room, after the front desk staff initially agreeing, the duty manager later denied the front staff had agreed this, and demanded the rooms be vacated whilst standing outside the rooms in the corridor. The manner of the communication, whilst standing outside the rooms at 12:00 midday, was not befitting a bed & breakfast let alone a Hilton hotel. A housekeeping staff member who accompanied the manager was particularly rude. An individual phone call to the respective rooms to inform the guests that the check-in time would not be extended would have sufficed. The Dunblane Hilton DoubleTree is the worst Hilton hotel I have ever come across in terms of hospitality and care towards the guests.

The food was amazing the room was nice but I did have to wait 25/30 minutes at the bar and no one was there (the bar was open)

Overall a let down, expected so much more. Hotel facilities are good, great area, good gym, pool and restaurant (if not a bit pricey for what you’re getting). But it needs investment, a deep clean and some staff training. Staff overall were friendly and helpful, and room was a good size. However, hotel really needs a deep clean, while the beds and bathroom were clean, the carpets were filthy, room was dusty, there were stickers on side of bed with dead moths in it (assume it’s to catch them). below what you would have expected from the hotel. Of the 3 nights we stayed, first day beds were done, but tea/coffee not refilled, no clean cups, and carpets not vacuumed. Phoned twice over 4 hours to get some teabags for the room. Second day room wasn’t even visited, beds not done, no new towels, no new cups, bins not emptied. Returned to hotel at 4pm. Had to call again No parking on second day because of a wedding on with inconsiderate drivers (4/5 cars parked over lines). Reg numbers given, was told it would be raised with duty manager. Saw others raising same issue with reception, nothing done about it as far as I could tell. Good breakfast, although told we had to pay £8 per child even though we were told everyone included when we phoned prior to booking. Duty manager sorted this quickly, no fuss which was good. Dinner at restaurant was good, pricey but charged for 2 year old despite booking confirmation stating kids under 5 are free with adult meal. Refunded.

The staff were all attentive, extremely friendly and more than helpful with any requests. Love music was excellent, table service from the bar all for less than the coat of a budget chain hotel in Inverness. Really impressive surrounding area/grounds, just a shame didnt get to try out the health suite/spa facilities.

Beautiful old building and great location. Service was mostly good, although the table service at the bar wasn't very attentive. Restaurant and breakfast were excellent. The bedroom was old and quirky - in a good way - mostly. However, the mattress was at the end of it life and very uncomfortable - a double mattress that was a double mattress (normally, a double room has a bigger than UK standard Double bed - but hey-ho!). The shower-over-the-bath was lethal, someone previous had almost pulled the towel rail down, guessing whilst trying to get out the shower/bath.

Great stay, staff were very attentive especially during power cut.

This is our 3rd time staying over at Dunblane Hydro and it never disappoints. Staff were all friendly, food in restaurant was excellent and the room was clean and comfortable. Several areas to sit and relax. Wouldn't hesitate to return.

I stay a lot at this hotel and it’s so nice to be recognised and called by your name on arrival and during the stay. Staff cannot do enough for you.

A good clean hotel about 15 minutes walk from town

Beautiful location and friendly, helpful staff. Really enjoyed our stay.

Quick and friendly check in and check out. Room clean. We enjoyed the pool, sauna and steam room and the staff here were also lovely. Great base if you want to explore thd local are.

I really liked the location. Was plenty of things to walk to. Hotel was the nicest that i stayed at in Scotland. Building is beautiful in person as well.

Beautiful old building with lots of character. Be aware there are many steps and only one lift, so it’s not very convenient with luggage—you often need to carry your belongings because of the carpets and split levels. The Hotel lobby is very spacious, with plenty of areas to sit and relax. The staff are very nice and clean the rooms every day. I really enjoyed the swimming pool, hot sauna, and steam room, although they close early at 8 pm. Food service also ends at 8:30 pm. The location is quite remote, with no shops or gas stations nearby. Overall, we had a great time here.

Liked the situation of the property, and places available around it.

This hotel was in a beautiful location. The staff were friendly and check in was a breeze! I loved the warm chocolate chip cookies we were given upon arrival. The hotel has a lot of halls with short stairs that make hauling suitcases a pain, but it’s an old building so to be expected. We loved the coffee shop in Dunblane…Beech Tree I think was the name. Great location close to Stirling castle and other attractions.

Gorgeous old building on a great property. Welcoming staff. Facility tired and a bit run down. Rooms clean and functional but dated. Looked like significant upgrades were starting with scaffolding around Stirling Wing. Can walk into town in about 10 minutes and great access to Stirling, Glasgow, Edinburgh and Trossachs within one hour max. Despite comments about tired facility above, we would go back.

Great location for exploring Scotland. Lovely view of Dunblane with great restaurant and feature rooms

This was a last minute booking for us but we were so happy with our stay. Beautiful location and facility. Excellent breakfast.

Initially given a room that hadn't been cleaned so offered a smaller room for the same price which didn’t seem right to me. Then told that the restaurant was fully booked so had to make do with the bar menu which was very limited. Food was good and the staff friendly. I expected more from this hotel.

Main course was good for dinner however desserts were disappointing. Breakfast was excellent. Room was clean but very small.

Very comfortable room and beds. Excellent breakfast and dinner options

Fabulous location and the check-in was very smooth. The room was comfortable with tea and coffee provided. Unfortunately the TV was not working for the duration of our stay (problems with signal reception). The food in the Nick Nairn restaurant was first class, tasty and good portion size although let down by the slow service. The buffet breakfast was a feast!! Despite the 4 stars we would certainly stay here again and try the health centre.

I would recommend reserving the restaurant as we were left standing for a while. Staff were slow. After being seated though service was good and food was lovely. Hotel is lovely and bar/ breakfast and reception staff were excellent. I would stay again.

Lovely hotel. Very clean, great spa and comfy rooms. Loads of parking Resturant was exceptionally good for both dinner and breakfast

God og omfangsrig morgenbuffet med yderligere valg af retter, f.eks omelet som indeholdt i prisen.

Wonderful stay at Dunblane Hydro with friends. Our room was well equipped with everything we needed. We were lucky enough to get a room with a stunning view over the town and the hills. The bed was extremely comfortable and bathroom spacious and immaculately clean. Our meal in the Kailyard by Nick Nairn was amazing and the staff were so friendly and attentive . Welcoming reception staff ensured our table was booked for dinner and hot cookies on arrival was a nice touch. The breakfast buffet was one of the best we’ve had in hotels with a wide selection and piping hot cooked food. Didn’t use the leisure facilities but did enjoy a relaxing drink in one of the lounges. Check out time meant we did not need to rush away in the morning.

The hotel was convenient for our purposes, friendly and helpful staff but bloody expensive bar and food. Would stay there again but not eat there or use the bar.

The food in the Kailyard was absolutely fabulous.