Name: Renaissance Shoals Resort & Spa
Address: 10 Hightower Place, East Florence, Florence, Alabama, United States of America, Florence, Lauderdale County, US
Price range: $299–$572 per night
Rating: 9.27

What guests think

Renaissance Shoals Resort & Spa earns high praise for exceptionally friendly, accommodating staff and attractive, updated rooms, while some stays were affected by ongoing renovations that temporarily closed amenities like the pool or venues and created occasional noise.

Guests frequently note clean accommodations and scenic river views, though a few report pests, a running toilet, or uncomfortable bedding. Dining is generally enjoyable with popular spots like 360 Grille, but some note slow service and unclear pricing. Expect a comfortable, service-forward stay with possible renovation-related inconveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive facilities with a good gym and a popular pool when available. Several reviews note renovations causing temporary closures (pool or on-site venues) and occasional noise or access disruptions.

Related guest reviews

6

Penny

Jan 10, 2026

·

Stayed 1 night

Check in was great. Dinner reservations at 360 were awesome. Enjoyed the hot tub. No view of the pool as stated in rsvp. Brought Beignets from 360. In the morning we woke to ANTS. A whole lot of them! Yuck!

10

Shelly

Jul 1, 2024

·

Stayed 1 night

The property is beautiful with a great pool, but the staff were what made it a great experience.

2

Hannah

May 24, 2024

·

Stayed 1 night

Waste of money to stay here for our anniversary. No pool, in room dining took an hour, wouldn’t allow us a late checkout in between our checkout and spa experience since we couldn’t use any other facility amenities we had to leave the property and kill time to come back to the spa. Then can’t use the spa whirlpool because of lighting? Got stuck at 360 grille because they turned off the elevators as we were leaving to test fire alarms. Not worth the $1000 we spent in 24 hours.

10

John

Nov 3, 2024

·

Stayed 2 nights

ALL Staff friendly and accommodating Entrance noisy as under a remodel Sky tower not open same reason as of 11/3/24 ....maybe open by 12/8/24

4

Pam

Apr 14, 2024

·

Stayed 1 night

We did not know the renovation was happening and had planned dinner in the swampers bar, and it was entirely closed inside and out, and certainly did not know the pool was under renovation and completely closed as well. Rams are beautiful and certainly appreciated that nice surprise with them being renovated.

8

Willie

Nov 2, 2024

·

Stayed 1 night

They would have got five stars but is was under remodeling

10

Kristina

May 12, 2025

·

Stayed 2 nights

Lovely place - nicest Renaissance we have ever stayed in! Pool looked great but unfortunately weather didn’t cooperate this time. Highly recommend this hotel.

8

Susan

Aug 25, 2024

·

Stayed 2 nights

This is a great hotel! There are lots of renovations happening and thats why I couldnt give the highest score on cleanliness. I will for sure return and can't wait so see the updates.

8

Wesley C

Mar 24, 2024

·

Stayed 1 night

Under construction

10

Robert

Mar 16, 2025

·

Stayed 1 night

Beautiful property with a good gym.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as very clean, though a few report issues like ants or bugs and occasional housekeeping misses. Renovation work also affected perceived cleanliness for some.

Related guest reviews

8

BONNIE

Nov 11, 2024

·

Stayed 1 night

The valets were very nice and hospitable. So were the staff at the front desk. My room was not as clean as it should have been. In the bathroom, I found hair droppings from the previous guest and around the commode was residue of previous guest. The AC was extremely cold to me. I tried to adjust it, even up to 85 degrees and it still remained extremely cold. I had to just turn it off to be able to stay in the room. As for breakfast, you advertise a vegetarian/vegan menu, but no printable menu exist. Would loved to have known what was available besides what was on the breakfast buffet So for breakfast, I paid $25 for 3 items off the breakfast buffet, which I did not know the cost until I finished breakfast. I did notice someone cooking at the entrance of the restaurant, but being there for the first time, I did not know whether I could have something cooked nor did I know what could be cooked. NO waiter was immediately available to help me and the room was not busy. However, I received attention from someone of the kitchen staff, who was eager to assist me, as I was pressed for time. I do try not to complain. However, I suggest being more transparent concerning pricing for meals and what is available. As you advertise a vegetarian/vegan menu, we need to know what is available. Kind regards.

10

Dale

Apr 8, 2024

·

Stayed 1 night

This hotel was very clean and comfortable.

6

Penny

Jan 10, 2026

·

Stayed 1 night

Check in was great. Dinner reservations at 360 were awesome. Enjoyed the hot tub. No view of the pool as stated in rsvp. Brought Beignets from 360. In the morning we woke to ANTS. A whole lot of them! Yuck!

10

Simone

Oct 27, 2025

·

Stayed 1 night

The rooms were updated and clean. The entire staff was very friendly and helpful. This has been our 3rd time staying with this establishment because we enjoy it so much there.

10

Shelley

Jun 29, 2025

·

Stayed 1 night

Always a great time here. Very clean and service is impeccable.

10

Bethany

Aug 12, 2025

·

Stayed 1 night

Great clean hotel

10

Lee

May 5, 2025

·

Stayed 1 night

Beautiful and clean

4

Jeanie

Dec 20, 2024

·

Stayed 1 night

Room not that clean. Bugs in the room. Blanconybin disrepair. Restaurant staff more concerned about taking with each other than waiting on a guest. Meal billed as having coleslaw was shredded butter lettuce. A disappointment all the way around and definitely not worth the price.

10

Melissa

Oct 19, 2025

·

Stayed 1 night

Did not use the spa but everything was clean and beautiful!!!

10

Donna

Aug 16, 2025

·

Stayed 2 nights

Very nice resort with exceptional staff. Clean and great food in the restaurant.

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Rooms

Rooms are updated, comfortable, and often spacious, with balconies, music-themed decor, and scenic river or lock views. A few guests mention maintenance or comfort issues (running toilet, cold AC, lumpy bed) and noise from nearby construction.

Related guest reviews

10

bruce

Nov 28, 2025

·

Stayed 1 night

Wonderful experience, check in smooth, staff friendly, room incredible, Muscle Shoals Sound Studio decor very cool.

10

Courtney

May 27, 2024

·

Stayed 1 night

It was my husband and mine 22nd wedding anniversary so we wanted to do a small getaway. When we arrived, everyone greeted us with smiles and very welcoming. Very clean and a wonderful atmosphere. We didn’t have a reservation to the 360 grille until 8:30, so we grabbed drinks and appetizers in the hotel restaurant “Swampers”. I will certainly be back to the Marriott Shoals. The beds were comfy, rooms were clean, and the stay was relaxing. I rarely looked at my phone and didn’t even take photos because we were just enjoying the amenities the Marriott had to offer and just enjoying ourselves. We will be back!

10

Stuart

Nov 20, 2025

·

Stayed 4 nights

Southern hospitality at its best. Friendly staff Great room with plenty of space, a balcony and bathroom with both a tub and walk-in shower

10

April

Jul 24, 2025

·

Stayed 2 nights

The hotel staff, bellmen, hotel room was excellent. Check-in was very quick. The bellman was very friendly and knowledgeable about the hotel. The hotel room was so comfortable and the balcony view overlooking TVA and Florence landscape was very nice.Very clean. I wanted to add an extra night but there was a huge group arriving and that wasn’t possible, which is understandable. I will def stay here again.

10

James

Feb 8, 2024

·

Stayed 1 night

Such a spectacular hotel! Beautifully appointed, well designed, and the room is themed with music history and paraphernalia. There's so much to see and do around the place. We had a really good time.

6

charlene

Jun 1, 2025

·

Stayed 3 nights

Construction close to room Too loud. If found in my bed. Waited 25 min in restaurant and left. Ordered food to take to room but the Mgr paid our ticket.

6

Tammy

Jun 16, 2025

·

Stayed 1 night

All good except couldn’t sleep because toilet kept running

6

sandra

Apr 27, 2025

·

Stayed 2 nights

Way overpriced. Front desk staff were not nice. Bed was very uncomfortable and lumpy

10

Kristen

Jun 14, 2024

·

Stayed 2 nights

Great stay! Our daughter was crazy for the pool, even with the renovation going on. Rooms are updated and in perfect condition. Very friendly staff. Food was good too. Excellent all around.

10

ANDRIA

Nov 21, 2024

·

Stayed 1 night

It was very upscale and peaceful. My husband was on a towboat waiting lock turn at Wilson Lock. The hotel was so conveniently located that i could see his boat from my balcony.

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Service

Service is a standout, with many citing warm, accommodating staff, quick check-in, and thoughtful gestures. Isolated complaints mention unfriendly front-desk interactions, slow restaurant service, and difficulty obtaining late checkout.

Related guest reviews

10

bruce

Nov 28, 2025

·

Stayed 1 night

Wonderful experience, check in smooth, staff friendly, room incredible, Muscle Shoals Sound Studio decor very cool.

10

Cynthia

Jan 27, 2026

·

Stayed 1 night

The staff was excellent! We made it out of the ice storm in MS. We had no powe and no water with a 5 month old and 3 year old. The staff was so accommodating. So thankful for this beautiful Resort to take shelter in. Thank you all!

10

Don

Feb 8, 2026

·

Stayed 2 nights

EVERYTHING was great. We've traveled most of the world and found one of our best hotel experiences just a few hours up the road. The staff was remarkably friendly and helpful but not falsely so. Quick story: one reason for this trip was to get away on the anniversary of our adult son's death. We casually mentioned this to our server at breakfast. That night, when we got back to our room, there was a vase of fresh flowers, a nice personal note, and coupons for a couple of breakfast buffets. Yes, it is a bit expensive but we have visited plenty of expensive hotels that treated us like we were lucky to be in their presence. Not this one!

10

Paula

Sep 11, 2025

·

Stayed 1 night

Every one was super friendly and they made me feel like they were Happy to have us there. The whole staff were very polite. I highly recommend!!

10

Simone

Oct 27, 2025

·

Stayed 1 night

The rooms were updated and clean. The entire staff was very friendly and helpful. This has been our 3rd time staying with this establishment because we enjoy it so much there.

10

April

Jul 24, 2025

·

Stayed 2 nights

The hotel staff, bellmen, hotel room was excellent. Check-in was very quick. The bellman was very friendly and knowledgeable about the hotel. The hotel room was so comfortable and the balcony view overlooking TVA and Florence landscape was very nice.Very clean. I wanted to add an extra night but there was a huge group arriving and that wasn’t possible, which is understandable. I will def stay here again.

2

Hannah

May 24, 2024

·

Stayed 1 night

Waste of money to stay here for our anniversary. No pool, in room dining took an hour, wouldn’t allow us a late checkout in between our checkout and spa experience since we couldn’t use any other facility amenities we had to leave the property and kill time to come back to the spa. Then can’t use the spa whirlpool because of lighting? Got stuck at 360 grille because they turned off the elevators as we were leaving to test fire alarms. Not worth the $1000 we spent in 24 hours.

6

charlene

Jun 1, 2025

·

Stayed 3 nights

Construction close to room Too loud. If found in my bed. Waited 25 min in restaurant and left. Ordered food to take to room but the Mgr paid our ticket.

6

sandra

Apr 27, 2025

·

Stayed 2 nights

Way overpriced. Front desk staff were not nice. Bed was very uncomfortable and lumpy

10

Donna

Aug 16, 2025

·

Stayed 2 nights

Very nice resort with exceptional staff. Clean and great food in the restaurant.

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Location

Scenic riverside setting with balcony views of TVA and Wilson Lock, plus convenient access to Florence and nearby attractions.

Related guest reviews

8

Alfredeck

Nov 21, 2024

·

Stayed 1 night

It was clean ,and the staff was friendly and it was in good proximity to everything.

10

RICHARD

Aug 18, 2025

·

Stayed 2 nights

Great facility, location, service.

10

debra

Jul 21, 2024

·

Stayed 1 night

Lovely property with beautiful surroundings

10

Bradie

Aug 8, 2024

·

Stayed 1 night

Nice place near home

10

william

Nov 22, 2024

·

Stayed 1 night

Nice quiet place to stay

10

April

Jul 24, 2025

·

Stayed 2 nights

The hotel staff, bellmen, hotel room was excellent. Check-in was very quick. The bellman was very friendly and knowledgeable about the hotel. The hotel room was so comfortable and the balcony view overlooking TVA and Florence landscape was very nice.Very clean. I wanted to add an extra night but there was a huge group arriving and that wasn’t possible, which is understandable. I will def stay here again.

10

Jamie

Nov 23, 2024

·

Stayed 1 night

Charming, kind staff at every level. Perfect location for enjoying awesome Florence and surrounding areas.

10

James

Feb 8, 2024

·

Stayed 1 night

Such a spectacular hotel! Beautifully appointed, well designed, and the room is themed with music history and paraphernalia. There's so much to see and do around the place. We had a really good time.

10

Roger

Jan 7, 2025

·

Stayed 2 nights

Great quiet trip that was perfect for our Christmas getaway.

10

ANDRIA

Nov 21, 2024

·

Stayed 1 night

It was very upscale and peaceful. My husband was on a towboat waiting lock turn at Wilson Lock. The hotel was so conveniently located that i could see his boat from my balcony.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns praise—especially 360 Grille and Swampers—with many enjoying tasty meals. However, several reviews cite slow or inattentive service, unclear breakfast pricing and veg options, room-service delays, and venue closures during renovations.

Related guest reviews

8

BONNIE

Nov 11, 2024

·

Stayed 1 night

The valets were very nice and hospitable. So were the staff at the front desk. My room was not as clean as it should have been. In the bathroom, I found hair droppings from the previous guest and around the commode was residue of previous guest. The AC was extremely cold to me. I tried to adjust it, even up to 85 degrees and it still remained extremely cold. I had to just turn it off to be able to stay in the room. As for breakfast, you advertise a vegetarian/vegan menu, but no printable menu exist. Would loved to have known what was available besides what was on the breakfast buffet So for breakfast, I paid $25 for 3 items off the breakfast buffet, which I did not know the cost until I finished breakfast. I did notice someone cooking at the entrance of the restaurant, but being there for the first time, I did not know whether I could have something cooked nor did I know what could be cooked. NO waiter was immediately available to help me and the room was not busy. However, I received attention from someone of the kitchen staff, who was eager to assist me, as I was pressed for time. I do try not to complain. However, I suggest being more transparent concerning pricing for meals and what is available. As you advertise a vegetarian/vegan menu, we need to know what is available. Kind regards.

10

Courtney

May 27, 2024

·

Stayed 1 night

It was my husband and mine 22nd wedding anniversary so we wanted to do a small getaway. When we arrived, everyone greeted us with smiles and very welcoming. Very clean and a wonderful atmosphere. We didn’t have a reservation to the 360 grille until 8:30, so we grabbed drinks and appetizers in the hotel restaurant “Swampers”. I will certainly be back to the Marriott Shoals. The beds were comfy, rooms were clean, and the stay was relaxing. I rarely looked at my phone and didn’t even take photos because we were just enjoying the amenities the Marriott had to offer and just enjoying ourselves. We will be back!

6

Penny

Jan 10, 2026

·

Stayed 1 night

Check in was great. Dinner reservations at 360 were awesome. Enjoyed the hot tub. No view of the pool as stated in rsvp. Brought Beignets from 360. In the morning we woke to ANTS. A whole lot of them! Yuck!

8

Andrea

Jun 22, 2024

·

Stayed 1 night

The food wasnt as good as it used to be

10

John

Jun 21, 2024

·

Stayed 1 night

The restaurant and the quiet room

2

Hannah

May 24, 2024

·

Stayed 1 night

Waste of money to stay here for our anniversary. No pool, in room dining took an hour, wouldn’t allow us a late checkout in between our checkout and spa experience since we couldn’t use any other facility amenities we had to leave the property and kill time to come back to the spa. Then can’t use the spa whirlpool because of lighting? Got stuck at 360 grille because they turned off the elevators as we were leaving to test fire alarms. Not worth the $1000 we spent in 24 hours.

6

charlene

Jun 1, 2025

·

Stayed 3 nights

Construction close to room Too loud. If found in my bed. Waited 25 min in restaurant and left. Ordered food to take to room but the Mgr paid our ticket.

4

Pam

Apr 14, 2024

·

Stayed 1 night

We did not know the renovation was happening and had planned dinner in the swampers bar, and it was entirely closed inside and out, and certainly did not know the pool was under renovation and completely closed as well. Rams are beautiful and certainly appreciated that nice surprise with them being renovated.

10

Kristen

Jun 14, 2024

·

Stayed 2 nights

Great stay! Our daughter was crazy for the pool, even with the renovation going on. Rooms are updated and in perfect condition. Very friendly staff. Food was good too. Excellent all around.

10

Donna

Aug 16, 2025

·

Stayed 2 nights

Very nice resort with exceptional staff. Clean and great food in the restaurant.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $356
20 $332	21 $332	22 $332	23	24 $343	25 $389	26 $388
27 $400	28	29	30 $331

Su	Mo	Tu	We	Th	Fr	Sa
				1 $331	2	3
4 $572	5 $331	6 $331	7 $331	8 $299	9	10 $354
11 $331	12	13	14 $331	15 $331	16	17 $388
18 $332	19 $331	20	21	22	23 $388	24 $388
25 $331	26 $331	27 $331	28 $331	29 $331	30 $388	31 $388

Renaissance Shoals Resort & Spa

About this property

Location

Room options

Room, 1 King Bed, Pool View (Hearing Accessible)

Room, 1 King Bed, Pool View (Balcony)

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Room, 2 Queen Beds, Pool View (Balcony)

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, Pool View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, Pool View (Hearing Accessible)

Guest reviews of Renaissance Shoals Resort & Spa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Shoals Resort & Spa

Prices for upcoming dates