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Best Western The Grand Hotel Hartlepool


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Best Western The Grand Hotel Hartlepool, guests praise friendly staff, central location, and often spacious rooms, while noting mixed cleanliness, inconsistent heating and hot water, maintenance niggles, and occasional noise from the street or bar.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Central

Dining

Enjoyable

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10

Paul

IAN-logo

3 weeks ago

·

Stayed 1 night

Easy parking and close to thectown and train station. Great Curry house in the basement.
Easy parking and close to thectown and train station. Great Curry house in the basement.

10

Paul

IAN-logo

4 weeks ago

·

Stayed 2 nights

Clean spacious room
Clean spacious room

8

Richard

IAN-logo

4 weeks ago

·

Stayed 1 night

Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them.
Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them.

2

Paul

IAN-logo

17 Apr 2026

·

Stayed 3 nights

Breakfast was very poor, with little choice and the cooked food ran out very quickly causing a wait.
Breakfast was very poor, with little choice and the cooked food ran out very quickly causing a wait.

10

Stephen

IAN-logo

16 Apr 2026

·

Stayed 1 night

Excellent
Excellent

Swainson Street, England, United Kingdom

Location

A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Milll House Leisure Centre and Victoria Park. This hotel is 26.7 mi (43 km) from North York Moors National Park and 0.6 mi (1 km) from Hartlepool Maritime Experience.

Milll House Leisure Centre(0.3 Miles)

Victoria Park(0.3 Miles)

Hartlepool Maritime Experience(0.5 Miles)

Museum of Hartlepool(0.5 Miles)

Monkey Statue(0.9 Miles)

Ward Jackson Park(1.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self parking is available on-site.


Cooked-to-order breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee of approximately GBP 9.50 per person.


Pets are allowed with a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.


The hotel is located in the heart of Hartlepool, within a 10-minute walk of Mill House Leisure Centre and Victoria Park, and 0.6 mi from Hartlepool Maritime Experience.


Children are allowed at the property, but specific age policies for free stays are not mentioned.


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