Is parking available at the property?

Self parking is available on-site for a fee of IDR 150,000 per night. Valet parking is also offered. Please note that parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately IDR 423,500 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available; details regarding pricing and how to arrange the transfer can be obtained by contacting the property directly.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed with the property.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Jakarta, just steps from Grand Indonesia and Bundaran HI. It is approximately 3.9 km from Kota Kasablanka Mall and 4.3 km from Gelora Bung Karno Stadium.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool. It is operational year-round and is suitable for both adults and children.

What are the policies for guests staying with children?

Up to 2 children aged 6 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms available, which can be requested based on availability. Specific details regarding extra beds or cribs should be confirmed with the property.

Hotel Indonesia Kempinski Jakarta

Average nightly price at Hotel Indonesia Kempinski Jakarta by month, last 12 months (USD)
Month	Average price
January	US$143
February	US$138
March	US$145
April	US$144
May	US$148
June	US$154
July	US$152
August	US$150
September	US$156
October	US$161
November	US$174
December	US$197

What guests think

Travellers report an upscale stay at Hotel Indonesia Kempinski Jakarta, noting a central location with direct mall access, spacious rooms, and extensive breakfasts, alongside mixed feedback about noise levels, dated touches, and occasional maintenance hiccups.

Service is frequently described as friendly and attentive across departments, with the Executive Lounge earning repeated praise. Some guests reported slow or missed luggage help and breakfast seating confusion, plus an isolated complaint about overcharging at check‑in. Overall, expect a polished high‑end base with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Executive Lounge and spa are frequently praised, and guests note a good pool and gym. Some common areas feel dated or have an unusual lobby layout.

Related guest reviews

8

Raymond

29 Jul 2023

·

Stayed 2 nights

Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.

10

Colin

2 Jan 2023

·

Stayed 5 nights

We enjoyed the hotel. The staff and the service was excellent. Special mention to Ibu Yeni, Liana and Pak Dodo in Signature Restaurant and Pak Lego in pool bar. And everyone else was fantastic.

10

Kenn

26 Feb 2025

·

Stayed 2 nights

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

8

THOMAS

23 Jun 2024

·

Stayed 2 nights

Toomuch 'nickel and diming' for such an upscale property

10

siti saharah

5 Sept 2025

·

Stayed 1 night

Always my favorite whenever in Jakarta! the hospitality rendered always at top notch ! from the reception counter, Rina always trying to accomodate as much as possible, to the SPA treatment and service, Fariha the PIC and the masseuse are all excellent!, the best hotel so far as compared to other well-knowned 5* hotels.

8

Leonardo Morio

2 Jan 2022

·

Stayed 2 nights

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Gopakumar

30 Dec 2023

·

Stayed 3 nights

An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.

8

Chotik

6 Mar 2025

·

Stayed 1 night

Dated and the strange layout of the lobby area

10

Edmund

24 Feb 2024

·

Stayed 3 nights

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 Oct 2025

·

Stayed 3 nights

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

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Cleanliness

Most reviews describe rooms as clean and well maintained. A few report mosquitoes or insects and an isolated dirty room, plus occasional maintenance issues.

Related guest reviews

10

Akihiro

14 Mar 2022

·

Stayed 8 nights

冷蔵庫が常温で冷蔵出来なかった。

8

Tsogbadrakh

2 Oct 2023

·

Stayed 3 nights

Was a bit old but everything good

8

Robert

27 Nov 2025

·

Stayed 2 nights

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

10

Khaleel

27 May 2024

·

Stayed 2 nights

excellent location, very friendly staff, very well maitianed and clean rooms, incredible breakfast

10

naoko

22 Sept 2025

·

Stayed 2 nights

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

8

Jacob

18 Nov 2023

·

Stayed 1 night

Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.

8

Leonardo Morio

2 Jan 2022

·

Stayed 2 nights

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

2

CHETAN

8 Mar 2024

·

Stayed 3 nights

Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.

10

Claudio

27 Jan 2026

·

Stayed 2 nights

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

4

Harijanto

11 Jan 2026

·

Stayed 2 nights

Location is great ! My room was disaster with teens of mosquitos, i requested to change the room after. The customer service is a little bit poor, tho as VIP membership of Hotels.com

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Rooms

Rooms are generally spacious, comfortable, and well equipped, with some offering balconies and city views. Some guests experienced noise from the roundabout or AC, and sporadic issues with fridges or bath fixtures, with a few finding the decor a bit dated.

Related guest reviews

10

Akihiro

14 Mar 2022

·

Stayed 8 nights

冷蔵庫が常温で冷蔵出来なかった。

8

Robert

27 Nov 2025

·

Stayed 2 nights

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

2

Sangshin

23 Jan 2026

·

Stayed 4 nights

Room is very noisy

4

William

17 Feb 2023

·

Stayed 1 night

Very disappointed with this time staying here. Fridge didn’t work, bath didn’t work. Then went for breakfast at 5.50 and was rudely told that breakfast started at 6.00 and told to leave. Then another guy was allowed in to sit down and wait inside for the 10 minutes.

10

Ronald

25 Feb 2025

·

Stayed 3 nights

Large room with great view

10

Khaleel

29 Nov 2025

·

Stayed 3 nights

Yes, friendly staff, fantastic location and very spacious room

8

Lisa

11 Aug 2025

·

Stayed 2 nights

Stayed on the 12 floor, all was excellent except I still could hear the noise from the street and the breakfast buffet was ordinary.

10

Ki-Hyun

20 Oct 2025

·

Stayed 3 nights

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 Jul 2023

·

Stayed 4 nights

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 Jan 2026

·

Stayed 2 nights

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

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Service

Service is widely praised as friendly, attentive, and professional, with the Executive Lounge highlighted. Several reviews report lapses, including slow or missed luggage help and disorganization at breakfast, plus an isolated complaint about overcharging at check‑in.

Related guest reviews

2

Hazera

20 Oct 2025

·

Stayed 2 nights

Disappointing Experience — Not What I’d Expect from a 5-Star Hotel From the moment we checked in, our experience was far below expectations for a hotel of this standard. The staff member at check-in charged us an amount higher than what was confirmed in our booking — and did so without disclosing it. We only realized later that we had signed for the original amount while being charged extra. When we raised the issue, the explanation was that it was a “mistake,” but the lack of transparency was concerning. On the second attempt, the correct amount was finally displayed on the card machine, but the experience left us uneasy. Breakfast was another disappointment. Despite being a supposedly 5-star establishment, we were made to wait an unreasonably long time to be seated — something I’ve never encountered at a hotel of this calibre. For a brand of this reputation, I’d expect better organisation and guest service. Overall, the hotel fell short in professionalism and service quality. A disappointing stay that could have been avoided with better staff training and clearer communication.

4

gordon

4 Aug 2025

·

Stayed 2 nights

Room wasnt ready Went and collected my own bag 2 hours after checkin time

10

Kenn

11 Nov 2025

·

Stayed 2 nights

Great service

6

Chin Chin

22 Jan 2025

·

Stayed 2 nights

Service can be better. I called for help with luggages twice but no one came. I had to bring down my luggages on my own which is a slight struggle. Staff at breakfast restaurant not as attentive. Asked for tea but they served to wrong table. The guest at other table got my tea instead of his coffee. Waiter took the tea and passed to me which to me is not hygiene as I’m not sure if it’s been drunk so I had to request for another tea. Then waiters are not sure if guests have left or went to get more food and they let new guests sit on table that the previous guests are still using as they went to get more food. It’s not very systematic from my opinion for a 5 star hotel.

10

Kenn

11 Jan 2026

·

Stayed 2 nights

Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski.

10

Kenn

26 Feb 2025

·

Stayed 2 nights

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

10

SIMMERDEEP SINGH

22 Feb 2024

·

Stayed 4 nights

Excellent staff attitude and demeanour; very welcoming and warm and caring

10

TK

26 Nov 2025

·

Stayed 3 nights

staff service was amazing

10

Kenn

26 Jan 2024

·

Stayed 3 nights

Good stay at Kempinski. Staff Wanda and Tiara were extremely help.

8

SHARIFAH HANA

21 Oct 2025

·

Stayed 2 nights

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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Location

Highly central with direct access to Grand Indonesia and close to Plaza Indonesia, making shopping and dining very convenient. Some street‑facing rooms pick up traffic noise, and driving in the area can be busy.

Related guest reviews

8

Elizabeth

15 Feb 2025

·

Stayed 1 night

It's near a big Mall but so other hotels.

10

Boon Chit

10 May 2025

·

Stayed 2 nights

Central and beside mall

10

Evan

30 Dec 2022

·

Stayed 19,355 nights

Lovely comfortable hotel with excellent service, attached to convenient and nice shopping mall that has excellent shopping and dining options

10

Sri

17 Aug 2025

·

Stayed 2 nights

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

8

Leonardo Morio

2 Jan 2022

·

Stayed 2 nights

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Edmund

24 Feb 2024

·

Stayed 3 nights

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 Oct 2025

·

Stayed 3 nights

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 Jul 2023

·

Stayed 4 nights

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 Jan 2026

·

Stayed 2 nights

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

8

SHARIFAH HANA

21 Oct 2025

·

Stayed 2 nights

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently lauded for variety and quality, with gluten‑free choices and enjoyable buffets; some also compliment on‑site restaurants. A minority found breakfast ordinary or certain dishes lacking, and one reported a very poor experience at OKU.

Related guest reviews

10

Karine

29 Jun 2024

·

Stayed 4 nights

Amazing breakfast and signature dinner buffets; VIP service and the connexion with the mall offers vast shopping and food options.

10

Ramin

25 Apr 2025

·

Stayed 12 nights

All is great here. Except the Japanese restaurant OKU, in the lobby. The Toro Sashimi we had was courageously speaking, the worst we ever had. My wagu dish actually tasted bad and was slimy!! The Eal was stinky and badly done with a very poor presentation. The service was even worse. Although there was only two more people in the entire restaurant besides us, we had to ask for Service to remove our plates to get new cutlery, drinks etc., etc. continuously. Very bad experience all together at the OKU. Will never put foot there. When we asked who the Chef was the waiter told us there’s two chef, which this answer by itself is another problem. He didn’t know the name!!

10

naoko

22 Sept 2025

·

Stayed 2 nights

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

10

Sri

17 Aug 2025

·

Stayed 2 nights

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

10

Binte Abdul Halim

3 Mar 2024

·

Stayed 3 nights

Breakfast spread is very good. Staff service here is excellent.

10

Soichiro

27 Jun 2025

·

Stayed 1 night

This is my second stay. The room, service, and atmosphere are all refined and excellent. However, the curry served at breakfast could use some improvement.

10

Dekesh Kumar

27 Jun 2025

·

Stayed 3 nights

Excellent accommodation and great spread of breakfast

8

Carol Ann

20 Jul 2023

·

Stayed 4 nights

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Ralph

4 Feb 2023

·

Stayed 2 nights

Great hotel in Central Jakarta...rooms are spacious...mall attached to hotel with many restaurants...staff is helpful...breakfast is really good

8

SHARIFAH HANA

21 Oct 2025

·

Stayed 2 nights

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $277
18 $145	19 $171	20 $180	21 $180	22 $187	23 $209	24 $222
25 $140	26 $148	27 $160	28 $161	29 $161	30 $167	31 $173

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $161	3 $180	4 $161	5 $163	6 $170	7 $173
8 $144	9 $159	10 $160	11 $172	12 $175	13 $175	14 $173
15 $140	16 $153	17 $175	18 $163	19 $160	20 $175	21 $175
22 $140	23 $153	24 $163	25 $163	26 $172	27 $173	28 $175
29 $140	30 $155

Hotel Indonesia Kempinski Jakarta

Prices for Hotel Indonesia Kempinski Jakarta

Monthly average prices

About this property

Location

Room options

Executive Room (Executive Grand Deluxe Balcony)

Grand Room (Grand Deluxe Twin Bundaran High View)

Suite (Salon Suite)

Deluxe Room (Deluxe King Bundaran High View)

Grand Room (Grand Deluxe King Bundaran High View)

Grand Room (Grand Deluxe King)

Suite, 1 King Bed, City View (Diplomatic Suite)

Executive Room (Executive Grand Deluxe Room King)

Executive Twin Room (Executive Grand Deluxe Room Twin)

Grand Room (Grand Deluxe King Corner)

Deluxe Room (Deluxe King)

Suite, 1 King Bed, Smoking, City View

Guest reviews of Hotel Indonesia Kempinski Jakarta

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indonesia Kempinski Jakarta

Prices for upcoming dates

Business details