Is parking available at the property?

Yes, free self-parking is available on-site, but parking height restrictions apply. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 5:30 AM to 10:30 AM for a fee of approximately SGD 32.96 per person.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of SGD 86 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on rooms and bathrooms are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located, just a short 6-minute walk from Orchard Road and 15 minutes by foot from Battle Box Museum. It is approximately 2 miles from Singapore Flyer and Buddha Tooth Relic Temple and Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Singapore Orchard City Centre

Average nightly price at Holiday Inn Singapore Orchard City Centre by IHG by month, last 12 months (USD)
Month	Average price
January	$207
February	$230
March	$202
April	$195
May	$196
June	$207
July	$220
August	$219
September	$194
October	$265
November	$209
December	$195

What guests think

At Holiday Inn Singapore Orchard City Centre by IHG, travellers praise the Orchard location and welcoming staff, while noting comfortable family-friendly rooms that feel dated at times, occasional musty odors, and a popular breakfast that can mean queues and crowding.

Many enjoy the rooftop pool, gym and executive lounge, but parts of the property are aging, and ongoing renovations have led to daytime noise or brief facility disruptions. Cleanliness is widely praised, yet multiple guests reported musty or damp smells and occasional housekeeping oversights. Overall, expect a convenient, family-friendly base with standout service and amenities, in a hotel showing its age.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, gym and the Executive Lounge are frequently highlighted; families appreciate the pool. Some areas feel dated, and renovations or maintenance have occasionally caused noise or brief closures.

Related guest reviews

8

Jane

Oct 7, 2025

·

Stayed 3 nights

Nice hotel close to Orchard Rd and two MRT stations, so centrally and conveniently located. Staff were professional and friendly. The pool and gym facilities were highlights, as was access to the Executive Lounge due to the premium room booking. It missed out on 5 stars as the property is getting a little old and tired and is probably due for a refurbishment soon.

10

Renee

Oct 8, 2023

·

Stayed 5 nights

Great buffet breakfast. Pool was under maintenance briefly while we were there so was closed briefly but was nice when it was open and is a nice area. Room was nice and clean. Great hotel for a family stay.

10

Stephen

Oct 25, 2024

·

Stayed 2 nights

Two day stop-over between Italy and Christchurch. The Holiday Inn is in a great location for shopping, transport and dining. Very attentive and efficient staff, nothing was a problem. Great pool and outdoor area on the eighth floor.

10

Diana

Mar 30, 2025

·

Stayed 3 nights

Our stay was pleasant. Our room had a musty mildew smell coming from the bathroom. When we informed the hotel, they tried a deodorizer for 20 minutes but when it didn't help, they moved us from a 2 double bed room, to a one bedroom king suite with 2 rollaway beds for the kids. They were extremely apologetic and left us a personalized note and a plate of fruit for our troubles. The pool was a good size (25m long) with a rope marking off the deep end which was good for safety but made swimming laps a bit tougher. There is a shallow pool as well for sitting in/small kids. The gym is accessible from the pool and is 24/7. It had some weight equipment, 2 treadmills, 1 bike, and 1 elliptical.

8

Sally

Apr 21, 2025

·

Stayed 7 nights

Staff were very amenable and friendly. Parts of hotel are looking a bit tired, eg poolside changing rooms and pool area in general. Chamber service was excellent and very clean and friendly.

8

Alexander

Feb 19, 2024

·

Stayed 3 nights

Not the newest hotel but still in decent conditions. The pool area is due for an update though. Nonetheless we enjoyed our stay.

10

Rameeza

Aug 20, 2023

·

Stayed 6 nights

Great location if you want to take transit. Hotel has breakfast included options and the breakfast was superb, and halal! Beautifully decorated lobby. Swimming pool and gym was good and clean as well.

10

Adisa

Jan 4, 2026

·

Stayed 2 nights

Allt var perfekt. Enkelt att checka in och få nyckel. Fantastisk utsikt, rena rum och områden. Pool, gym och gemensamma utrymmen uppskattades av stora som små.

8

Catriona

Aug 6, 2025

·

Stayed 7 nights

Executive lounge was great, staff all lovely. Location great. Pool was great too.

10

Kamila

Apr 10, 2025

·

Stayed 3 nights

Great hotel in a very convenient location. Close to MRT and easy to walk to and from. Plenty of shopping options and food places around. The hotel itself is a little tired, but super convenient and clean. The pool on the roof is great and buffet breakfast is amazing. Staff at the hotel are fantastic. I would happily go back again.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as clean. However, recurring comments note musty or damp odors and occasional lapses like dust, ants, or incomplete room refreshes.

Related guest reviews

10

Kate

Jan 7, 2026

·

Stayed 2 nights

Everything was very clean, buffet breakfast had a great selection and staff always were prompt and helpful. Location is great for the MRT, shopping centre and restaurants

6

Shigeru

Nov 21, 2024

·

Stayed 6 nights

部屋に小さな蟻がいた

10

Herbert

Nov 30, 2025

·

Stayed 6 nights

Lugar super limpio, personal amable, excelente lugar para descansar en familia

10

Tania

Nov 20, 2025

·

Stayed 6 nights

Overall the breakfast buffet was good. Our room was clean and housekeeping were very friendly and respectful. All staff were friendly and provided exceptional service

8

Alexandr

May 16, 2025

·

Stayed 2 nights

The property is getting on in age and could do with upgrades. A slight smell of mould in the room.

6

Athar

Jul 25, 2023

·

Stayed 4 nights

The hotel is old building, not very clean. Had bad smell. However, situated in good location . The stay was costly and breakfast was very ordinary. The hotel doesn't accept Samsung and Apple pay the demand physical card for payment. Please write review on these p I recently stayed at the hotel, attracted by its promising location, but unfortunately, my experience was far from satisfactory. The hotel is housed in an old building, and it was apparent from the moment I stepped inside. The overall cleanliness left much to be desired, and an unpleasant odor lingered throughout the premises, which was off-putting. The cost of my stay was surprisingly high, considering the subpar conditions and limited amenities provided. One would expect a more pleasant atmosphere for the price paid. Moreover, the breakfast offered was nothing more than ordinary. The lack of variety and taste made it quite underwhelming, and it certainly did not justify the extra expense. One significant inconvenience was the hotel's refusal to accept Samsung and Apple Pay as forms of payment. In this modern age of digital transactions, it's shocking to encounter establishments that haven't embraced this technology. Guests like me, who prefer the convenience and security of mobile payments, had no choice but to rely on physical cards for payment.

6

Mark

Aug 29, 2025

·

Stayed 1 night

It’s really convenient in terms of location. Unfortunately the rooms are very dated and ours smelled musty - really unpleasant. It’s a shame as the rest of the hotel looked rather lovely! The pool area was great and the kids really enjoyed that. I’d not stay here again just due to the smell and the dated bathroom with shower over bath.

8

KYOZO

Jan 6, 2025

·

Stayed 5 nights

The breakfast buffet has a wide variety and tastes very good. There are restaurants and a food court nearby, as well as a supermarket, so it is a very convenient location.I stayed for 5 nights, and although they changed the towels, I didn't feel like the room was properly cleaned. We enjoyed the swimming pool on the roof, but there was a deep part that was about 2.4meters deep, so we were a little worried about letting our children swim.

6

Brent

Dec 18, 2023

·

Stayed 5 nights

Room and lobby had a distinct musty odor we found dust accumulating the corners. Showed the cleaning lady and after she cleaned the room it was definitely less , but still there. The hotel offered to change rooms, but we had family staying there and those rooms were about the same. Biggest problem I had was when requesting a taxi to the airport. Was told by the concierge guy that with three suitcases we needed a maxi taxi at a cost of $65.00. The rest of the family with three suitcases left a day earlier in a regular taxi and paid $35.00. Definitely feel ripped off by that move by the concierge and very disappointed that a Singapore hotel would do that. Definitely reconsidering any future stays there.

8

Nassima

Nov 26, 2023

·

Stayed 2 nights

Venligt personale Morgenmaden er udemærket. Værelserne lugter desværre fugtigt/indelukket.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable for families and some are spacious, but decor, bathrooms and TVs feel dated, with several rooms using shower-over-bath setups. A few guests noted road or function noise and dim lighting.

Related guest reviews

8

Jane

Oct 7, 2025

·

Stayed 3 nights

Nice hotel close to Orchard Rd and two MRT stations, so centrally and conveniently located. Staff were professional and friendly. The pool and gym facilities were highlights, as was access to the Executive Lounge due to the premium room booking. It missed out on 5 stars as the property is getting a little old and tired and is probably due for a refurbishment soon.

10

Kuang Yin

Jun 14, 2025

·

Stayed 2 nights

Big room

8

Meredith

Jun 19, 2023

·

Stayed 6 nights

Good location, clean, rooms were good size (traveling with 2 adults and 2 kids 9 and 11 yo). Kids liked the pool and really loved the breakfast.

10

Young Do

Feb 3, 2026

·

Stayed 1 night

오차드 주변이라 쇼핑몰에 맛집도 많고 로컬식당도 많습니다. 호텔도 더블침대 2개라 4인가족 잘 묵었습니다.

10

Olivier

Feb 18, 2024

·

Stayed 6 nights

Our stay at the hotel was great. However our room was exposed to a very noisy road, the window isolation was very very bad we had the feeling to sleep on the street. Screams, horns, loudy engines during the night.

10

Manuel

Jul 22, 2025

·

Stayed 2 nights

Very centrally located hotel and perfect for a city trip. Room was spacious enough for four people and everything was clean. I‘ve also read the reviews regarding the breakfast environment, but for us it was totally fine. It‘s not a huge room but they are making the most out of it and the variety and the quality of the food was great.

8

Silke

Jul 15, 2024

·

Stayed 5 nights

Insgesamt waren wir sehr zufrieden. Lediglich die Betten waren für 2 Personen recht eng. Die Dusche war in die Wanne integriert. Das Hineinsteigen war sehr schwierig, weil die Wanne sehr hoch war.

6

Ja An

Feb 7, 2026

·

Stayed 4 nights

客房狀態中等, 設備沒有很新, 電視小到可憐, 解析度相當差。飯店的服務人員非常和善, 地理位置也不錯, 離Somerset地鐵站很近。但很不巧入住期間該旅館正好在施工, 實在非常非常的吵! 如果在訂房的時候就知道該旅館即將整修的工期與我們入住日期衝突, 我們絕對不會選擇這家飯店!

6

Mark

Aug 29, 2025

·

Stayed 1 night

It’s really convenient in terms of location. Unfortunately the rooms are very dated and ours smelled musty - really unpleasant. It’s a shame as the rest of the hotel looked rather lovely! The pool area was great and the kids really enjoyed that. I’d not stay here again just due to the smell and the dated bathroom with shower over bath.

8

Seyed Amirhossein

Aug 3, 2024

·

Stayed 12 nights

Nice rooftop pool with high cleaning standard. The rooms were small for a family of 4. Probably more suitable for 3 people families. The included breakfast was fine but count on waiting time during peak hours. 5 minutes walk to MRT(metro)

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, attentive and proactive across reception, housekeeping and concierge. A few guests reported issues with booking accuracy, early check-in charges, or concierge taxi advice.

Related guest reviews

4

Tami

Aug 19, 2024

·

Stayed 4 nights

滞在2日目にエレベーターで私達のルームカードが2枚とも反応しなくなり、部屋に戻れなくなりました。その場にいたコンシェルジュに対応を求めましたが、全く相手にされず、スタッフの他の対応が空くのを待ってようやくカードの設定を変更してもらいましたが、原因や謝罪は一切ありませんでした。また、初日から7階の部屋の近くで3日間ほど工事があり、エレベーターからの迂回で部屋までの距離が長かったのと、化学薬品の臭いが非常にきつかった。その説明も謝罪もなく、今回のこちはのホテルについては非常にガッカリしました。二度とこの系列のホテルには行きたくありません。

2

Kazunari

Nov 11, 2024

·

Stayed 3 nights

朝食場所で部屋番号を言うと、朝食が予約に入っていないとスタッフに言われ、フロントに電話確認しても朝食の予約が入っていないと追い返された。そんなはずはないと自らフロントで確認すると、やはり朝食は予約に含まれていた。しっかりとした謝罪はなく、「アンティが間違った」で笑って済まされたのは、非常に腹立たしかった。

10

Lisa

Dec 11, 2025

·

Stayed 2 nights

Staff were excellent from the moment we entered. As a room was available earlier they allowed smoother check in and use of the pool and change facilities while we waited. Super friendly staff who gave extra towels and fixed tv remote immediately on arrival. Hotel food great.

10

LAWRENCE

Mar 8, 2024

·

Stayed 7 nights

Great property. Outstanding service provided by staff in every department. I don’t know if we will visit Singapore again, but if we do, we would definitely stay here.

6

JAIPRAKASH

Mar 19, 2024

·

Stayed 1 night

Breakfast wasn’t good for Indian vegetarian meal. Getting taxi to airport was challenged and I over paid for my transportation to airport . No early checking was offered to me I paid $ 150 /- extra with out breakfast to check in few hours early only 6 hours

10

Yik Ho

Dec 9, 2025

·

Stayed 4 nights

Want to praise the employees and services over here. Spending an early Xmas with my family in this hotel for 5 days 4 night here. Was well taken care of by the crew and especially want to praise by my temporary babycare in the executive lounge. Joanne and Hani proactively asked for help in my baby needs and spent some time in getting my baby and family familiar with the place. Eventually my baby get so used with them and laugh so much when he is hugging them. It is his first Xmas and best Xmas he could ever get in Singapore. Meanwhile, want to praise holiday inn that is providing baby bed for family. The reception proactively ask for our needs and offer this without extra charge. The team are friendly, helpful, intelligent and well trained. Special for the house keeping team, my baby vomit in day two in his bed, and the team clean it up effectively. I saw there are so many family with kids and babies spent their holiday over here. Will definitely choose it again for my next trip. Location and transportation is also great, there is also a 24 hours laundry shop nearby, just 3 mins walk from hotel. Washing for my baby napkins.

10

Jamie

Feb 15, 2025

·

Stayed 4 nights

I cannot fault the Hotel at all. From the moment we checked in to the moment we checked out all of the staff were fabulous. The choice at breakfast was great and the food was good, on our final day we had to check out early amd they let us into breakfast 30 minutes early which was greatly appreciated. The beds were comfortable and the rooms quiet. The location was only 5 minutes walk to the nearest MRT station (Somerset) which made getting around easy. We would definitely come back.

10

Ronito

Feb 1, 2025

·

Stayed 3 nights

It’s all good! I would like to personally thank Jason front desk staff for the support and help he provided during our stay. A well rounded customer service oriented, and a great asset to the hotel in general. Thank you so much!

6

Brent

Dec 18, 2023

·

Stayed 5 nights

Room and lobby had a distinct musty odor we found dust accumulating the corners. Showed the cleaning lady and after she cleaned the room it was definitely less , but still there. The hotel offered to change rooms, but we had family staying there and those rooms were about the same. Biggest problem I had was when requesting a taxi to the airport. Was told by the concierge guy that with three suitcases we needed a maxi taxi at a cost of $65.00. The rest of the family with three suitcases left a day earlier in a regular taxi and paid $35.00. Definitely feel ripped off by that move by the concierge and very disappointed that a Singapore hotel would do that. Definitely reconsidering any future stays there.

10

Andree

Mar 17, 2025

·

Stayed 3 nights

Wonderful helpful and cheerful staff all very professionally trained. Courteous and willing the staff were the best I've encounted in years!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, walkable location just off Orchard Road with easy access to MRT, shopping and dining. Ideal as a base for sightseeing.

Related guest reviews

8

Jane

Oct 7, 2025

·

Stayed 3 nights

Nice hotel close to Orchard Rd and two MRT stations, so centrally and conveniently located. Staff were professional and friendly. The pool and gym facilities were highlights, as was access to the Executive Lounge due to the premium room booking. It missed out on 5 stars as the property is getting a little old and tired and is probably due for a refurbishment soon.

10

Kate

Jan 7, 2026

·

Stayed 2 nights

Everything was very clean, buffet breakfast had a great selection and staff always were prompt and helpful. Location is great for the MRT, shopping centre and restaurants

10

San

Apr 27, 2025

·

Stayed 8 nights

Great location.

10

Adrienne

Jan 18, 2025

·

Stayed 4 nights

Nice location, neat, and clean. Very accessible to everything

10

Adrian

Oct 6, 2024

·

Stayed 5 nights

This property if very central with a few train stations available. Service is great. Our family enjoyed it.

10

Oscar

Sep 5, 2025

·

Stayed 3 nights

Good location. Short walk to a shopping mall which has direct access to MRT. Several dining options close by.

10

SUNG KI

Mar 2, 2024

·

Stayed 5 nights

위치 최고입니다!! 다음에 또 올게요

10

Mathew

Sep 24, 2025

·

Stayed 7 nights

Great location, close to shopping and transportation

10

Silvio

Sep 30, 2025

·

Stayed 4 nights

We are returning customers and love the location and the hotel has an excellent executive lounge access area. Staff are friendly and we always enjoy our stay.

8

Lisa

Feb 13, 2025

·

Stayed 1 night

Good location. Staff were very helpful organising airport transfers and with information about the local area. Early check in was appreciated. Room was clean and tidy.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely reviewed as tasty and varied, with halal options and a popular Executive Lounge; the on-site Indian restaurant is well regarded but pricey. A recurring issue is crowding and queues at peak breakfast times.

Related guest reviews

8

Tekla

Mar 27, 2025

·

Stayed 3 nights

Gutes Stadt Hotel, zentral gelegen und gut angebunden mit den öffentlichen Verkehrsmitteln. Frühstück in ordnung, leider wurde zur Hauptzeit vieles nicht oder erst sehr spät aufgefüllt. Fur ein paar Tage absolut ausreichend!

10

Kate

Jan 7, 2026

·

Stayed 2 nights

Everything was very clean, buffet breakfast had a great selection and staff always were prompt and helpful. Location is great for the MRT, shopping centre and restaurants

10

Felicia

Nov 13, 2025

·

Stayed 2 nights

excellent service great Indian restaurant downstairs brilliant stay

8

Muhammad Sunil

May 8, 2025

·

Stayed 7 nights

Hotel location is very convenient, and walking distance to Somerton MRT. Breakfast was very good, but because they had so many people staying at the hotel, you had wait in queue to get into the breakfast restaurant. Lot of families with kids were staying at the hotel. Some of things were not very clean, like sink in bathroom, room door was dirty, etc... Staff was helpful. Swimming pool facility on 8 floor was good. Overall the experience was not bad.

10

Wendy

Oct 7, 2025

·

Stayed 7 nights

Hôtel bien situé avec un personnel accueillant et attentif. Le petit déjeuner était un peu limité mais bon tout de même. De plus il y avait de nombreuses options de restauration autour de l'hôtel.

10

Paritam K

Dec 16, 2024

·

Stayed 5 nights

Overall happy staying with the family here. Excellect buffet breakfast (although very crowned), daily room service, conceirce service, swumming pool, rom all are very good. However, Tandoor restaurant is extremely expensive and the service simply hortible although food was good. The management may look to improve the restaurant service if they want to ask ccustomers to pay that extremely high price for Indian meals.

10

Danielle

Nov 22, 2025

·

Stayed 3 nights

The breakfast was awesome. Staff were wonderful. Room was clean and worked great for our family. Large pool

10

Rameeza

Aug 20, 2023

·

Stayed 6 nights

Great location if you want to take transit. Hotel has breakfast included options and the breakfast was superb, and halal! Beautifully decorated lobby. Swimming pool and gym was good and clean as well.

10

Yusuke

Jan 20, 2026

·

Stayed 7 nights

メニューが毎日違っておいしい！種類も豊富！

8

Shahnaz

May 29, 2025

·

Stayed 3 nights

Great location with close access to malls and metro. Breakfast was good but very busy. A lot of waiting and people coming down in no more than a gown which is not appropriate around small children

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $222
18 $193	19 $192	20 $192	21 $187	22 $209	23 $210	24 $209
25 $187	26 $211	27 $211	28 $211	29 $211	30 $211	31 $209

Su	Mo	Tu	We	Th	Fr	Sa
1 $199	2 $199	3 $199	4 $199	5 $175	6 $199	7 $198
8 $199	9 $199	10 $198	11 $199	12 $199	13 $199	14 $199
15 $199	16 $198	17 $203	18 $179	19 $170	20 $170	21 $169
22 $169	23 $169	24 $169	25 $169	26 $169	27 $169	28 $169
29 $169	30 $169

Holiday Inn Singapore Orchard City Centre by IHG

Prices for Holiday Inn Singapore Orchard City Centre by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Double Beds

Junior Suite, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 2 Twin Beds

Guest reviews of Holiday Inn Singapore Orchard City Centre by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Singapore Orchard City Centre by IHG

Considering this hotel for your Emerald Hill trip?

Prices for upcoming dates