Name: Hampton Inn & Suites Mystic
Address: 6 Hendel Dr, Mystic, Connecticut, United States of America, Mystic, Connecticut, US
Price range: $174–$558 per night
Rating: 8.65

What guests think

Hampton Inn & Suites Mystic earns strong praise for clean, comfortable rooms, friendly service, and a convenient location near Mystic’s aquarium, Olde Mistick Village, and I‑95, with a popular complimentary hot breakfast and cozy lobby extras like coffee and cocoa.

Common downsides include noise from thin walls and slamming doors, occasional billing or check‑in hiccups, and inconsistent housekeeping schedules. The indoor pool is appreciated but frequently described as small or overly chlorinated, and some areas feel dated or in need of maintenance. Expect a convenient, family‑friendly stay with solid value and a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and fitness room are used often, but feedback is mixed: the pool is small or overly chlorinated at times and some gym equipment was out of order. Guests like the lobby extras (coffee/cocoa, games/books), pet‑friendly touches, and convenient parking though some areas feel dark at night.

Related guest reviews

8

Karen

Aug 30, 2024

·

Stayed 2 nights

When we arrived we were greeted by Tony right away. He was very nice and made us feel welcomed. this was our first time in Mystic so we did not know what to expect. I was happily surprised at how close we were to the attractions this quaint town had to offer. The only thing that was concerning was how dark the parking lot was at night. The evening we arrived I had to run out and get some groceries and practically ran to the car because it was extremely dark. There doesn't seem to be as many light posts on the side of the hotel than the front and back. If there was it was probably hidden by the tree and was blocked. That was our only concern. Other than that my mom, pup and I had a great time! :)

10

Susan

Oct 30, 2023

·

Stayed 1 night

The hotel is well-placed,clean and has so many welcoming touches (games, books and hot drinks in a cozy lobby. The staff was kind, helpful, hard working and we appreciate their many efforts. We enjoyed the pool.

6

Sarah Brooke

Apr 17, 2025

·

Stayed 1 night

Property could use some updating. Pool was cloudy and small. We stayed in a king suite as a family of 5 and the pullout was a squeaky full size pull out, not a queen as expected. It was not a comfortable nights sleep. The room was clean, the staff was nice and very helpful. The breakfast was the shining star of the entire stay! Make your own waffle with a toppings bar helped to fix our night of poor sleep.

10

Justine

Sep 23, 2023

·

Stayed 6 nights

We stayed for 5 nights and it was quiet and comfortable. The pool and fitness center are nice. The breakfast is great. The location is great - very close to the aquarium, Old Mistick Village, and other attractions

6

Maxwell

Jul 19, 2025

·

Stayed 2 nights

We chose this hotel for the pool and the pool was 90 degrees way too hot for the summer time, definitely disappointed with the pool other than that the stay was convenient and clean

6

Jacqueline

Aug 7, 2024

·

Stayed 3 nights

Fitness center had multiple equipment that did not work.

10

Paul

Mar 6, 2023

·

Stayed 1 night

Neat and clean. Friendly and helpful staff. Very nice complimentary breakfast. Gym and pool are available.

6

Seville

May 21, 2025

·

Stayed 1 night

The hotel was nice. Could be a little cleaner. The carpet was dam and smelled. The pool was disgusting which is a disappointment because we chose the hotel because of the indoor pool. Otherwise, it’s close to the aquarium and outdoor shopping area. The diner next door was great for breakfast.

10

Andrew

Apr 18, 2025

·

Stayed 1 night

Loved everything except the pool. there was no ventilation. our eyes were burning from the chlorine. it was also murky.

4

Kayla M

Feb 19, 2025

·

Stayed 2 nights

The walls were paper thin, children running down the hallways all hours. Have quiet hours posted everywhere but don’t enforce them. Doors slam shut constantly. The breakfast was good, free cookies, coffee, tea and had a cocoa bar. Gym was ok some equipment was broken. Guy at desk was rude when i brought the remote down because it was broken. Very noisy. Lots of families with children.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but several report lapses such as moldy bathrooms, damp or sticky floors, and hair in rooms or the pool area. Housekeeping runs every other day, which led to missed towel/trash service for some.

Related guest reviews

4

John

Dec 12, 2024

·

Stayed 1 night

We rented two room for my family of four. In one room, something was wrong with the frame of one of the beds. The slighted movement made it squeak loudly, making it hard to sleep. The desk chair was broken. If you leaned to the side, it would collapse and drop you. The body wash container in the shower was empty. An empty food wrapper was on the floor, next to the garbage can and there was random Skittles candy on the carpet. In the other room, there was a large, sticky, hairy something stuck to the bottom of the bathtub. It actually looked like feces. I brought all of these problems to manager. Even though the sign at the front desk said he was the manager on duty, he denied that he was and said another manager who wasn't there would have to address the problems. That manager never contacted me, but sent a PARTIAL refund to my credit card, without discussing that with me.

6

Linda

Jun 29, 2025

·

Stayed 3 nights

We generally stay at Hampton Inns and are very satisfied for the price. This hotel was not as nice as other Hampton Inn properties. The bath tub was very deep and slippery with only a small rubber mat provided to place in the bottom of the tub. Our room was supposed to be made up every other day, but that was only partially done. The trash was emptied and our used towels were removed along with the rubber bath mat. The bed was not made, towels and toilet paper were not replenished and the rubber safety mat was missing. A clean rubber mat was promptly delivered to our room when we requested it. The staff was pleasant and the breakfast was typical.

2

Christina

Mar 31, 2025

·

Stayed 2 nights

This hotel was absolutely disgusting. There was mold on the bathroom ceilings and floor. The carpet was gross. Down stairs in the lobby/breakfast area all the cushions to the chairs and counches were scratched up and worn. Saturday night the people in the room beside us were entertaining a party with loud music jumping around on the floor and screaming we called down to the front desk at 12:30 and asked that they do something the partying and loudness lasted until 2am. Went to Check out yesterday we told the manager on duty what happened not once did he apologize. We wanted to split our bill between two people he had no idea how to do that. Everything about our stay was just awful. I won’t chose that hotel again in my travels that’s for sure

8

John

Oct 21, 2025

·

Stayed 1 night

Everybody was very nice helpful. It was a very nice room. Good stay very clean.

10

Tara

Dec 20, 2023

·

Stayed 1 night

The rooms were very clean when we arrived. The hotel was well kept.

6

Seville

May 21, 2025

·

Stayed 1 night

The hotel was nice. Could be a little cleaner. The carpet was dam and smelled. The pool was disgusting which is a disappointment because we chose the hotel because of the indoor pool. Otherwise, it’s close to the aquarium and outdoor shopping area. The diner next door was great for breakfast.

6

Rebecca

May 8, 2023

·

Stayed 1 night

The hotel lobby area looks ver nice but the room was rather worn out looking There was mold on the bathroom ceiling and the furniture was old and scratched. I could tell it had been cleaned well so that was good The pool was nice but the towels were the smallest and thinnest I have ever seen I will say all the staff were friendly and efficient

6

Keith

Jul 8, 2025

·

Stayed 3 nights

The room was clean but at check in and when i asked why the room was cleaned and did not et clean towels the desk did not infom me tgat rooms ane only cleaned every other day. If i had been informed it would been acceptable and we would have not been waiting and expecting the room to be cleaned and fresh towels.

10

Tiffany

Nov 12, 2025

·

Stayed 1 night

Hotel is very clean. Lobby welcoming with fireplace on. They offer a full breakfast and it was wonderful- not what I expected at all. Would definitely recommend, and will stay again.

4

Raul

Sep 2, 2024

·

Stayed 1 night

The room had no towels, no hand soap and the bathroom floor was sticky. At breakfast the juices were water down way too much it didn’t taste like juice at all, there was also a puddle of water because a kid dropped his “juice” and they didn’t clean it.

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Rooms

Rooms are generally spacious and comfortable with good beds; some guests note soft pillows and limited lighting. Noise transfer, older TVs or fixtures, loud HVAC/fridges, and uncomfortable sofa beds are recurring complaints.

Related guest reviews

6

Sharon

Apr 12, 2024

·

Stayed 1 night

It was very noisy. There were lots of families. Walls and floors must be thin.We could hear sounds of people from other rooms, that made it difficult to sleep.

8

Darren

Jun 2, 2025

·

Stayed 1 night

A great example of a stellar Hampton Inn. Relatively newly renovated, good location, large room, and easy overall. My only caution is the pillows, they were terrible. Hard to call them pillows, more like tissues. But this is a wide-spread hotel complaint.

6

Sarah Brooke

Apr 17, 2025

·

Stayed 1 night

Property could use some updating. Pool was cloudy and small. We stayed in a king suite as a family of 5 and the pullout was a squeaky full size pull out, not a queen as expected. It was not a comfortable nights sleep. The room was clean, the staff was nice and very helpful. The breakfast was the shining star of the entire stay! Make your own waffle with a toppings bar helped to fix our night of poor sleep.

6

Karen

Aug 18, 2023

·

Stayed 2 nights

The staff was very friendly and attentive. The room was clean. The in-room coffee maker was broken but fortunately coffee is available 24/7 in the lobby. My biggest complaint is the noise level. We could hear normal level conversations in the rooms on other side of us. The worst part was that the doors slammed. there was no cushioning effect so doors were slamming late into the night and early morning. We did not sleep well. I won’t stay there again.

6

Hima

Mar 13, 2024

·

Stayed 2 nights

Seemed pretty basic for the price we paid for the room. Nothing really to complain about but nothing to highlight either. The room was on the smaller side and the TV was pretty old and small.

8

Lynne

Aug 31, 2024

·

Stayed 2 nights

The property was beautiful, easy to accwss and had wonderful employees. The problem, much the same in other hoyels we have stayed in, was the noise from the AC/heating unit. It was loud and shut on and off throughout the night preventing the restful, peaceful sleep we were hoping for.

10

John J

Apr 14, 2023

·

Stayed 4 nights

Nice location and clean. The room doors tend to slam a bit.

10

Deborah

Sep 14, 2025

·

Stayed 1 night

The bed was very comfortable. The pillows could be a little more firm. The position of the couch and tv made it somewhat of an awkward angle. The room was spacious and very clean.

10

Jackie

Oct 21, 2025

·

Stayed 1 night

Staff very friendly. Lighting in rooms could be better.

10

Bob

Jun 6, 2025

·

Stayed 1 night

Very large and clean room. Bed was nice.

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Service

Service is frequently praised as warm, helpful, and efficient, with quick room changes and attentive breakfast staff. A minority mention rude interactions, reservation mix‑ups, or duplicate charges.

Related guest reviews

6

william

May 27, 2025

·

Stayed 3 nights

They couldn’t find our reservation - which was embarrassing.

10

Heather Lynn

Mar 9, 2025

·

Stayed 2 nights

Excellent hospitality. Staff was friendly and responsive when we needed extra pillows and more tissues. The room was clean, spacious, and comfortable. The sofa bed was premade and had a comfortable mattress. The breakfast buffet was fresh and had a variety of options.

10

Dominica

Dec 15, 2024

·

Stayed 1 night

Hotel staff were very welcoming and quick to recommend local restaurants and shops. The entrance/dining area was beautifully decorated and had plenty of refreshment.

10

Ryan

Aug 23, 2025

·

Stayed 1 night

Best Hampton Inn I have ever stayed. Service was great..

10

Tina

Feb 22, 2024

·

Stayed 1 night

They had to evacuate us but we’re super nice and accommodating

8

Jonathan

Jun 29, 2024

·

Stayed 2 nights

When we arrived we were told that the hotel had overbooked the room type we reserved and that they would have to switch us to a King room with no guarantee that there would be anywhere for our daughter to sleep. After about five minutes of trying to switch us to a King room, we were placed in a two queen bed room, which is what we had originally booked. Only one of the two room keys worked. The side chair in the room was stained all over with some kind of substance. The rest of the experience was just fine. Room was comfortable.

10

Ron

Dec 14, 2024

·

Stayed 4 nights

Staff was terrific, was able to change to my preffered room with a King bed and stand up shower with absolutely no problem...will be staying with Hampton Inns again in the future..

6

Phyllis

May 10, 2024

·

Stayed 3 nights

The hotel was nice. The breakfast had many choices and plenty of room to sit. I was charged twice and have not been able to get a refund through Hotels.com or the hotel. I told them at check in that I prepaid. Two weeks later and the problem has not been taken care of.

10

Tina

Jul 24, 2025

·

Stayed 1 night

Staff were welcoming, professional and helpful! We would stay there again😊

6

Denise

Aug 17, 2025

·

Stayed 1 night

We often stay at Hampton Inns while traveling in the U.S., and we have stayed at this particular location before. We enjoy the consistency between hotels and the beds are always very confortable. Our recent stay was less enjoyable. The young man who checked us in at the front desk was short and testy with us. Perhaps he was having a bad day. Breakfast was only adequate, and the coffee was extremely strong. Evidently, they only had the dark roast on that day. However, they filled BOTH coffee carafes with the same strength/brew. Guests in the dining room were commenting on this issue. I had a good laugh with the gentleman at the next table when he took his first sip!

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Location

Conveniently located just off I‑95 and a short drive or walk to Mystic Aquarium, Olde Mistick Village, and downtown. A few note rideshare delays and less‑lit areas of the lot.

Related guest reviews

10

Kathleen

Aug 9, 2025

·

Stayed 1 night

I have stayed here before and appreciate the consistant room quality, location close to everything Mystic has to offer. And especially the free breakfast included.

8

Chris

Feb 25, 2025

·

Stayed 1 night

Close to the mystic attractions (less than 5 min drive), it was clean, good continental breakfast.

8

Patricia

Oct 28, 2024

·

Stayed 2 nights

Easy access to major roads

10

Justine

Sep 23, 2023

·

Stayed 6 nights

We stayed for 5 nights and it was quiet and comfortable. The pool and fitness center are nice. The breakfast is great. The location is great - very close to the aquarium, Old Mistick Village, and other attractions

8

JILLIAN

Jun 23, 2025

·

Stayed 1 night

great location

8

Giancarlo

Apr 28, 2024

·

Stayed 2 nights

It was a good stay for two days. The aquarium is legit 3-5 minutes away!

10

Phil

Mar 27, 2023

·

Stayed 1 night

Great location. Clean, friendly & courteous staff. Easy location on/off highway, Rte 95...adjacent near attraction Mystic SeaPort

10

Mary Jane

Aug 11, 2025

·

Stayed 2 nights

We had an excellent stay. The room was clean and the bed and pillows were very comfortable. The staff were all friendly and efficient. The internet was down our second night but regular tv was just fine. I was amazed how close to everything the hotel is. It made for a convenient and stress free experience.

10

Alida

Sep 11, 2025

·

Stayed 1 night

Hampton Inn Old Mystic is in walking distance to Old Mystic Village, near the Aquarium and just off 95, so pretty convenient. Dog areas are small, nearby sidewalks make dog walking possible. We were here to visit a friend in Stoneridge retirement, and that was a quick car ride.

6

Barbara

Jul 20, 2025

·

Stayed 1 night

The hotel was fine, just extremely overpriced for what it offered. Just a basic hotel for a luxury hotel price. Not a great location and Ubers take a while to get from there to any of the places most people like to go.

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Dining

The complimentary hot breakfast earns strong reviews for freshness and variety, including waffles, eggs, and sausage. Some days feel only adequate, with very strong coffee or occasional quality issues like watery juice or soupy oatmeal.

Related guest reviews

10

Sharon

Jul 12, 2025

·

Stayed 2 nights

Our room was clean and in good condition. The breakfast buffet had a nice selection: eggs, sausages, toasts, bagels, waffles, etc. Unlimited coffee and hot chocolate. The staff at the desk was friendly and helpful!

6

Caren

May 17, 2025

·

Stayed 4 nights

Room was clean and spacious. The included breakfast was limited.

2

Aileen

May 15, 2025

·

Stayed 1 night

While the bed was fine all other aspects were bad the carpets were threadbare some if the furniture was beat up as well The gym had one treadmill working one had a dead tv the breakfast had soupy oatmeal, warm food, rotten bananas Just a very sad place for a 200 room Ty

10

Charlotte

Apr 17, 2024

·

Stayed 1 night

The breakfast was one of the best we have had! Many options to please everyone!

10

Kimberly

Nov 1, 2025

·

Stayed 1 night

Breakfast was fresh and well tended breakfast bar.

10

Lisa

Aug 31, 2025

·

Stayed 4 nights

Clean, great breakfast and so close to downtown Mystic!

10

Tiffany

Nov 12, 2025

·

Stayed 1 night

Hotel is very clean. Lobby welcoming with fireplace on. They offer a full breakfast and it was wonderful- not what I expected at all. Would definitely recommend, and will stay again.

4

Raul

Sep 2, 2024

·

Stayed 1 night

The room had no towels, no hand soap and the bathroom floor was sticky. At breakfast the juices were water down way too much it didn’t taste like juice at all, there was also a puddle of water because a kid dropped his “juice” and they didn’t clean it.

8

Diana

Mar 1, 2024

·

Stayed 1 night

I would say the only complaint they need more then one waffle maker the lines are ridiculous to make a waffle

6

Denise

Aug 17, 2025

·

Stayed 1 night

We often stay at Hampton Inns while traveling in the U.S., and we have stayed at this particular location before. We enjoy the consistency between hotels and the beds are always very confortable. Our recent stay was less enjoyable. The young man who checked us in at the front desk was short and testy with us. Perhaps he was having a bad day. Breakfast was only adequate, and the coffee was extremely strong. Evidently, they only had the dark roast on that day. However, they filled BOTH coffee carafes with the same strength/brew. Guests in the dining room were commenting on this issue. I had a good laugh with the gentleman at the next table when he took his first sip!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$144
February	$172
March	$199
April	$218
May	$248
June	$268
July	$294
August	$269
September	$242
October	$216
November	$160
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $314	2 $452	3 $458
4 $205	5 $197	6 $236	7 $233	8 $210	9 $476	10 $399
11 $289	12 $248	13 $279	14 $320	15 $289	16 $401	17 $401
18 $292	19 $279	20 $271	21 $294	22 $265	23 $392	24 $393
25 $175	26 $175	27	28 $230	29	30 $267	31 $264

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $299	18 $344	19 $394
20 $263	21	22	23 $286	24 $275	25	26 $558
27 $174	28 $228	29 $228	30 $228

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Monthly average prices

About this property

Location

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What guests think

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