Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

Buffet breakfasts are available for a fee, approximately AUD 15.00 to 25.00 per person.

What are the check-in and check-out times?

Check-in is from 14:00 to 19:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities. Additional accessibility features may be available; guests are encouraged to inquire directly.

Where is the property located in relation to key landmarks?

The property is located in Harristown, Toowoomba, within a 5-minute drive of Ju Raku En Japanese Garden and Clifford Park Racecourse. It is approximately 1.2 miles from Toowoomba Base Hospital and Laurel Bank Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can enjoy the pool during operational hours.

Are children allowed at the property?

Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional sleeping arrangements.

Platinum International Hotel Toowoomba

Average nightly price at Platinum International by month, last 12 months (USD)
Month	Average price
January	$107
February	$128
March	$127
April	$145
May	$133
June	$165
July	$126
August	$130
September	$186
October	$117
November	$119
December	$113

What guests think

At Platinum International, travellers consistently praise the clean, modern, and spacious rooms, friendly service, and a convenient location across from the shopping centre, with many highlighting quiet stays and enjoyable room service meals as strong positives.

Common drawbacks include periodic pool closures or limited heating, the lack of in-room microwaves (sometimes available at extra cost), unexpected security deposits, and occasional maintenance or hot water issues. Several guests also mention inconsistent WiFi and mixed bed comfort. Overall, expect a comfortable, well-located stay with attentive staff and convenient dining, tempered by some policy and facility quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is easy and plentiful, and there is an onsite restaurant and bar plus some private outdoor areas, but multiple reviews report a small or unavailable pool and spa, and a poorly maintained barbecue.

Related guest reviews

10

Ben

Feb 19, 2023

·

Stayed 1 night

Great place! One of the few places left that provides a full minibar. Amazing spacious family room with beds galore! Heaps of car park spaces and amazing menu! We ordered room service and was pleasantly surprised by the quality of our meals. Location was very convenient, close to a small plaza with more than enough essentials to utilise. The swimming pool looked good but the waterfall and spa wasn’t working. People weren’t friendly, and too many smokers outside the balconies. A poor reflection of the people in Toowoomba. Overall def lives up to the reviews! Thank you team for the great experience.

10

Jean-Claude

Jan 3, 2024

·

Stayed 1 night

Grande chambre bien aménagée, litterie confortable, piscine. Parking gratuit. Agréable étape à Toowoomba.

Translate

8

Sheril

Mar 4, 2025

·

Stayed 1 night

pool & spa not heated - very disappointed

8

Mark

Jan 7, 2024

·

Stayed 2 nights

Positives: * Check in the quickest I've ever experienced * Presentation of room 10 out of 10 Room itself 10 out of 10 * Restaurant Meals and staff 10 out of 10 * Locality 10 out of 10 Negatives: * Don't open lid of BBQ, not usable and if I was the manager I would hide my head in shame, its a rust bucket * If you want to get to BBQ and Pool, don't trust the times given in room info nor sign at pool as pool door locked 40mins prior to either times advised Conclusion: * Would definitely stay again once they upgrade the beds, look great in photos but my roof top tent mattress at 50mm is more comfortable, my back is aching and my partners shoulder is out of whack * Further may I add if you are going to state you are 4.5 star then you should be supplying better that 2 ply toilet paper - don't you think? ALL IN ALL A GREAT PLACE TO STAY IF YOU CAN HANDLE SLEEPING ON A PLANK OF WOOD Regards

8

W

May 10, 2024

·

Stayed 1 night

Modern room with bit akward and dark design. Rooms on lower floor have basically zero view and are very very dark. Bathroom good. Coffee the usual but as an extra 2 Nespresso like capsules and machine. Motel has a restaurant with good food. The pool is so small that you can actually not call it a pool. Town is 2,5 km away.

10

Kerry

Mar 25, 2024

·

Stayed 1 night

Fantastic! Loved the spacious room, mini-bar, safe parking and clean. Will definitely stay there again when we’re next in the area.

10

claro

Sep 17, 2023

·

Stayed 1 night

Place had enough and spacious cer parking spaces. The room had private outdoor seating area.

8

David

Feb 4, 2024

·

Stayed 1 night

Friendly welcome & great customer service. Comfortable room. Everything we needed for a short stay. Lovely restaurant & bar. The menu is comprehensive, something for every taste & prices comparable. Danna & her colleague on reception & Adam in the restaurant made this short stay one that has us saying we would definitely return. Thank you, guys n gal.

10

Nat

Mar 9, 2025

·

Stayed 1 night

Comfortable bed, very clean room, easy parking & quiet in the night

6

Wako

Aug 26, 2024

·

Stayed 1 night

WiFi had certain times, pool was out of order but was never mentioned on website.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean and well presented. A smaller number report issues such as stained mugs, dirty or wet carpets, and mold around a spa.

Related guest reviews

10

Matthew

May 26, 2025

·

Stayed 2 nights

Lovely and clean hotel. Staff were friendly and pleasant. Highly Recommended

10

Eunice Joy

Aug 10, 2025

·

Stayed 1 night

Great accomodation - room was spacious and staff was friendly. But I noticed some of the mugs had a bit of stain which put me off from having the complimentary coffee. Overall great, just a bit of cleanliness issue.

10

Ashley

Aug 31, 2025

·

Stayed 1 night

Very clean and modern rooms. Quiet location

8

Jessica

Oct 14, 2023

·

Stayed 1 night

We stayed in the king spa room it was nice only down side was spa had mold in and around it and air con didnt work well.

4

Jennifer

Nov 25, 2024

·

Stayed 2 nights

If the expectation on the guest is to keep the room clean then the room should be clean to start with but the carpet was filthy. If you put signs up telling guests what to do and not do then make sure the English is correct. As a guest I have a an expectation of a clean room and not be treated as though I don't know how to leave a room with large signs taped to the wall. I felt very uncomfortable at this hotel.

10

Jonathan

Nov 10, 2025

·

Stayed 1 night

Good clean room, handy location, good amenities and an easy check-in process considering we arrived late in the evening. Would recommend for business travel.

10

Nat

Mar 9, 2025

·

Stayed 1 night

Comfortable bed, very clean room, easy parking & quiet in the night

10

Joseph

Dec 13, 2022

·

Stayed 19,339 nights

The place was very spacious and clean. The Devore was very modern and new.

8

Ana

Feb 16, 2025

·

Stayed 2 nights

super clean, mattress a bit hard, no smart TV, air con needs a clean, check in and check our pretty good. Room service doesn't include making the bed.

2

andrew

Jan 12, 2025

·

Stayed 2 nights

Stayed 2 night @$330 a night and didn’t get clean dry towels, can’t room dry towels in pouring rain. But the worst part was a massive wet patch on carpet outside of bathroom. Carpet soaked and tge stench in room was terrible. Reported to management within 2 minutes of entering room, no solution offered or sought, no offer of room change, no offer of compensation in the way of a reduced rate, except they did offer me a “towel”. Won’t be in a hurry to stay there again unfortunately.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern and generally quiet, with many noting good amenities. Repeated downsides include no microwave (or extra fees), occasional maintenance faults, limited smart TV or streaming, variable WiFi, some road noise, and inconsistent air conditioning.

Related guest reviews

8

Gregory

Oct 5, 2025

·

Stayed 1 night

Close to a shopping centre and in the commercial part of town. Rooms are quiet and well appointed, however no microwave which is a real nuisence when you want to heat something late at night or early in the morning.

6

Lorelai

Sep 5, 2024

·

Stayed 2 nights

The accommodation is in an excellent spot across from the shopping centre. Unfortunately our rooms veranda door was broken and would not open. We requested a new room or the door to be fixed and neither were offered or followed up on. The curtains in our room were also broken. I would not stay there again.

10

leslee

Jul 15, 2024

·

Stayed 2 nights

It was friendly, nice had everything we needed

6

Lauren

Sep 22, 2025

·

Stayed 1 night

Fittings broken in bathroom, aircon not very cool and buttons not responsive on remote. Restaurant not open on a Sunday on the weekend of the flower festival. Overall an average stay would not rate 4.5 stars.

6

Janette

Oct 8, 2024

·

Stayed 2 nights

For a motel with such a high rating we were disappointed. The motel was in a very convenient location, next to a shopping centre. The receptionist was lovely but our room overlooked the carpark.Our room was well equipped but the lighting in the room was quite poor and the bed was not very comfortable.The shower was good. There wasn't any internet for our whole stay despite asking for it to be rebooted.

10

Debra

Mar 1, 2026

·

Stayed 1 night

The room was perfect

10

Jonathan

Nov 10, 2025

·

Stayed 1 night

Good clean room, handy location, good amenities and an easy check-in process considering we arrived late in the evening. Would recommend for business travel.

10

Joshua

Dec 14, 2025

·

Stayed 1 night

Was very nice and modern

8

dom

Jun 9, 2024

·

Stayed 1 night

Bit noisy if room is near road

8

Ana

Feb 16, 2025

·

Stayed 2 nights

super clean, mattress a bit hard, no smart TV, air con needs a clean, check in and check our pretty good. Room service doesn't include making the bed.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful and welcoming, and check-in is often smooth. Complaints focus on abrupt or inflexible responses, bond or credit-card policies, occasional check-in delays, and limited reception hours.

Related guest reviews

8

Jodie

Apr 14, 2025

·

Stayed 1 night

I’ve stayed here on other occasions and had better experiences. We booked 3 king superior rooms, and on check in were informed $100 per room for breakages was required (there’s nothing on the booking stating this fee) and that this fee would take 3-5 days to come back into my bank account - this made me very unhappy, most places do a holding fee which returns instantly on check out/room clean. Nope . Not the case. The restaurant was closed for dining but was however available for room service at an added cost of x amount per plate. The carpet in my room was damp and shower leaked water. Apart from the above griped room was clean, bed was comfy.

10

Christian

Jun 10, 2025

·

Stayed 1 night

In room dinning is aways good and front desk staff always helpful!

2

Trevor

May 11, 2025

·

Stayed 1 night

Our stay was disgusting, tge room we booked was not the room we received. We had to sleep in seperate beds as they were doubles. The room service evening meal was cold except the meat. The morning breakfast , the toast was cold as if it was toasted last night and the eggs were cold. We requested a late check out as we were attending a wedding today , and the rude response was no. We will be taking thus matter further as it was unsatisfactory to treat a customer that way. The manager replied saying it was your fault, they have no control of the room we recived. Seems extremely funny for them to know what we we're in and still didn't give us the correct room. I believe there should be some sort of compensation for the service not supplied as per our bookings. I will not be recommending this location to anyone in the futere

10

Helen

Oct 13, 2025

·

Stayed 5 nights

Had a lovely stay! Staff were wonderfully helpful!😊

10

Gerard

Nov 9, 2025

·

Stayed 2 nights

Room great manager funny as great service

10

Ian

Aug 23, 2025

·

Stayed 1 night

My wife and I were made tp feel comfortable right from check in, room delivered meals and friendly house staff in the morning on checkout.

2

Ray

Oct 27, 2024

·

Stayed 1 night

Waited in waiting area for too long. Staff didn’t want to be there. Unhappy service

2

Stephanie

Jan 25, 2023

·

After paying upfront and staying on 2 other occasions -I arrived at the motel and realised I had accidentally left my credit card behind ( I use my phone for transactions). I explained my situation and said that I had all my credit card details on hand (number, CVV and expiration date) and I could also get my husband to send through pictures of it as well. The girl would not listen at all and said that unless I had he physical card with me or $250 cash I couldn’t stay. She then proceeded to tell me that this was all written in the fine print and I should have been aware of this. (Like I intended not to bring my credit card!). Even if there was no room to move (which I find hard to believe - given how easily I got in some where else) it was the way I was treated - no sympathy or understanding of my plight. When I asked to speak to someone else - they couldn’t even be bothered to come down to talk to me and just passed on the message that I couldn’t stay and they’d refund my money. In the end it turned out well because while still in the car park I got accommodation with the first hotel I rang - all they needed was my credit card details which I had.

6

Craig

Jun 25, 2024

·

Stayed 2 nights

We checked in and were given a key to the room. When we went to the room the door was open and it had not been serviced. We then needed to wait an hour and a half before we could get into the room. Aircon didn't work and there were dirty mugs in the cupboard.

10

Tammy

May 29, 2024

·

Stayed 1 night

I loved the excellent customer service from Thomas and the food was great. I will stay again when I am in Toowoomba, this is now my first point for accommodation. Be warned, they are popular so book early!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Highly convenient, directly across from or near a shopping centre and transport, and many find it quiet despite the main road. Some note traffic noise in certain rooms.

Related guest reviews

10

Naomi and Troy

Sep 6, 2024

·

Stayed 1 night

Manager was good. Accidentally took payment not realising we already had paid on another platform. He was very apologetic, refunded money instantly and told us to keep an eye on our account to ensure it went in within 4-5 days which it did. He gave us a proof receipt to show. We didn't use the restaurant or breakfast menu as it was a quick stop. But the menus looked absolutely wonderful. Servos close by for milk and also woolworths and coles at the shopping centre was directly across the road. So very convenient. Short drives and walks to other food places if wanted. Regardless of a main road it was very quiet inside. I would definitely recommend

8

Gregory

Oct 5, 2025

·

Stayed 1 night

Close to a shopping centre and in the commercial part of town. Rooms are quiet and well appointed, however no microwave which is a real nuisence when you want to heat something late at night or early in the morning.

10

Brendan

Nov 18, 2024

·

Stayed 1 night

Great location

10

Troy

Aug 31, 2024

·

Stayed 1 night

Impeccably presented, directly across the road from shopping centre. Staff very helpful and efficient. A touch noisy at night being so close to two major roads, but nothing significant.

10

Melanie

Nov 23, 2025

·

Stayed 1 night

Well located and even though on a busy road the access was stress free and the rooms were quiet.

10

Cleo

Jun 29, 2025

·

Stayed 3 nights

Best hotel in Toowoomba for value and location

8

dom

Jun 9, 2024

·

Stayed 1 night

Bit noisy if room is near road

10

rachael

Jul 5, 2025

·

Stayed 1 night

I liked how close it was to everything and the general layout of the hotel area felt really nice

10

Henry

Jan 31, 2025

·

Stayed 5 nights

Very conveniently located in walking distance to the Clifford Gardens shopping mall. With access to public bus and taxi service at walking distance.

10

Robert

Jul 23, 2023

·

Stayed 1 night

Great place to stay, nice and clean. Very convenient to everything

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Room service and restaurant meals receive frequent praise for quality and value. However, the restaurant is sometimes closed on weekends, breakfast service can be slow, and a few guests received cold dishes.

Related guest reviews

8

Jodie

Apr 14, 2025

·

Stayed 1 night

I’ve stayed here on other occasions and had better experiences. We booked 3 king superior rooms, and on check in were informed $100 per room for breakages was required (there’s nothing on the booking stating this fee) and that this fee would take 3-5 days to come back into my bank account - this made me very unhappy, most places do a holding fee which returns instantly on check out/room clean. Nope . Not the case. The restaurant was closed for dining but was however available for room service at an added cost of x amount per plate. The carpet in my room was damp and shower leaked water. Apart from the above griped room was clean, bed was comfy.

6

Lauren

Sep 22, 2025

·

Stayed 1 night

Fittings broken in bathroom, aircon not very cool and buttons not responsive on remote. Restaurant not open on a Sunday on the weekend of the flower festival. Overall an average stay would not rate 4.5 stars.

10

Hayley

Mar 29, 2024

·

Stayed 2 nights

Quite cosy and comfortable room and did have one of the best steaks from the restaurant!!

10

Laila

Apr 6, 2025

·

Stayed 2 nights

It was so comfortable! Really convenient location, clean facilities, quiet and we ordered dinner from the room service menu which was delicious. Definitely worth the money spent!

10

Kerry

Feb 4, 2025

·

Stayed 1 night

Very comfortable. Dinner service to room and meal excellent.Would stay again.

8

Dylan

Jul 12, 2023

·

Stayed 1 night

Room: excellent. Service for breakfast was rather slow, and the meat was so tough as to be inedible.

6

Leah

Nov 1, 2024

·

Stayed 2 nights

I was surprised to find that the restaurant is not open on a Saturday night so don't plan to dine in on a Saturday night ! Great location directly across from the shopping centre.

10

Amanda

Feb 18, 2025

·

Stayed 1 night

The room, service and food were great.

10

sandra

Apr 2, 2024

·

Stayed 1 night

Fantastic home away from home. Love the room service and the quality of the meals was top notch. Would highly recommend this place.

10

Guy

Nov 26, 2024

·

Stayed 1 night

Great place and their dinner was delicious! Recommend the crumbed lamb cutlets!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $159	12 $125	13 $98	14 $99
15 $99	16 $111	17 $141	18 $144	19 $152	20 $132	21 $127
22 $98	23 $111	24 $123	25 $229	26 $188	27 $101	28 $102
29 $103	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
		1 $99	2 $102	3 $103	4 $104	5 $112
6 $102	7 $102	8 $102	9 $103	10 $106	11 $107	12 $107
13 $106	14 $97	15 $117	16 $126	17 $111	18 $111	19 $106
20 $104	21 $107	22 $107	23 $110	24 $123	25 $119	26
27 $109	28 $114	29 $107	30 $107	31 $106

Platinum International

Prices for Platinum International

Monthly average prices

About this property

Location

Room options

Deluxe Family Room

Deluxe King

Deluxe Accessible Queen

Executive Two Bedroom Apartment

Executive King

Guest reviews of Platinum International

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Platinum International

Considering this hotel for your Toowoomba trip?

Prices for upcoming dates