Grand Mercure Allegra Hervey Bay
US$256
/ night
Avg. for October
Prices for Grand Mercure Allegra Hervey Bay
Select dates to see prices and availability
US$256
/ night
Avg. for October
Monthly average prices
Nightly prices at Grand Mercure Allegra Hervey Bay average US$204 in the cheapest month (December) and US$363 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$205 |
| February | US$284 |
| March | US$293 |
| April | US$254 |
| June | US$337 |
| July | US$363 |
| October | US$256 |
| November | US$229 |
| December | US$204 |
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F
M
A
J
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Oct · US$256
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Most expensive: July (~US$363)
Cheapest: December (~US$204)
About this property
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a b...
Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Business amenities
Featured amenities include luggage storage and an elevator. Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves.
Location
With a stay at Grand Mercure Allegra Hervey Bay in Hervey Bay (Torquay), you'll be steps from Shelly Beach and 12 minutes by foot from Torquay Beach. This beach aparthotel is 0.1 mi (0.1 km) from Esplanade and 1.5 mi (2.4 km) from Urangan Pier.
What's nearby
Torquay Beach(0.6 Miles)
Shelly Beach(0.9 Miles)
Esplanade(1.1 Miles)
Urangan Central Shopping Centre(1.6 Miles)
Urangan Pier(1.7 Miles)
Hervey Bay Botanic Garden(1.7 Miles)
Duggan Conservation Park(2 Miles)
Great Sandy Strait(2 Miles)
Reefworld Aquarium(2.1 Miles)
Hervey Bay Historical Village Museum(2.3 Miles)
Great Sandy Straits Marina(2.5 Miles)
WetSide Water Education Park(2.7 Miles)
The Big Whale(3 Miles)
Fraser Coast Cultural Centre(3.1 Miles)
Stockland Hervey Bay Shopping Centre(3.5 Miles)
The preferred airport for Grand Mercure Allegra Hervey Bay is Hervey Bay, QLD (HVB)(4 Miles)
Parking
Swimming pool
Sauna
Non-smoking rooms
Tour desk
Banquet facilities
Location
468 The Esplanade, Torquay, Hervey Bay, Queensland, Australia
Torquay Beach (0.6 Miles)
Shelly Beach (0.9 Miles)
Esplanade (1.1 Miles)
Urangan Central Shopping Centre (1.6 Miles)
Urangan Pier (1.7 Miles)
Hervey Bay Botanic Garden (1.7 Miles)
Room options
12
Rooftop Ocean View Executive Apartment
Room details
1 Extra-Large Double Bed
and 1 Large Double Bed
Sleeps 2
1313 ft²
Air ConditioningWi-Fi (Free)Kitchen
13
One Bedroom Cypress View
Room details
1 Large Double Bed
Sleeps 2
1184 ft²
Air ConditioningWi-Fi (Free)Kitchen
5
3 Bedroom Apartment
Room details
1 Extra-Large Double Bed
and 3× Single Beds
Sleeps 2
1399 ft²
Air ConditioningWi-Fi (Free)Kitchen
11
Family Apartment, 2 Bedrooms (Courtyard Spa)
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 2
1830 ft²
Air ConditioningWi-Fi (Free)Kitchen
13
Two Bedroom Cypress View
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 2
1292 ft²
Air ConditioningWi-Fi (Free)Kitchen
15
One Bedroom Apartment
Room details
1 Large Double Bed
Sleeps 2
1184 ft²
Air ConditioningWi-Fi (Free)Kitchen
5
2 Bedroom Queen Double Apartment
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 2
1313 ft²
Air ConditioningWi-Fi (Free)Kitchen
9
Family Apartment, 2 Bedrooms, Ocean View
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 2
2153 ft²
Air ConditioningWi-Fi (Free)Kitchen
6
2 Bedroom Pool View Apartment
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 2
1313 ft²
Air ConditioningWi-Fi (Free)Kitchen
5
2 Bedroom Apartment
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 2
1313 ft²
Air ConditioningWi-Fi (Free)Kitchen
9
Apartment, 2 Bedrooms Swim-Up
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 2
1615 ft²
Air ConditioningWi-Fi (Free)Kitchen
10
Apartment, 1 Bedrooms (Courtyard Spa)
Room details
1 Large Double Bed
Sleeps 2
1722 ft²
Air ConditioningWi-Fi (Free)Kitchen
6
1 Bedroom Apartment
Room details
1 Large Double Bed
Sleeps 2
1184 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of Grand Mercure Allegra Hervey Bay
9
Superb
Based on 874 verified reviews
Who stays here?
Business
5%
Couple
35%
Family
51%
Group
5%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Grand Mercure Allegra Hervey Bay, travelers consistently highlight spacious, well-equipped apartments, a large heated pool, friendly reception, and a beachfront, walkable location near cafes and restaurants, with secure parking and easy check-in also praised.
Read moreWas this helpful?
What guests think
At Grand Mercure Allegra Hervey Bay, travelers consistently highlight spacious, well-equipped apartments, a large heated pool, friendly reception, and a beachfront, walkable location near cafes and restaurants, with secure parking and easy check-in also praised.
Many find the property clean and modern, with family-friendly features like heated swim-up access or private spa options. Several reviews note occasional housekeeping lapses, some maintenance or wear, and soft or uncomfortable beds, and that servicing and supplies are limited during stays. Overall, expect an apartment-style stay with a standout pool and a relaxed beachfront base.
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AI-generated summary based on recent guest reviews
Facilities
The large heated pool is a standout, with popular swim-up rooms. Guests also note a clean gym and secure, designated parking; some apartments feature private spas.
Related guest reviews
10
Whitney J
27 Apr 2023
·
Stayed 2 nights
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
10
Lyndee
27 Sept 2025
·
Stayed 2 nights
Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
10
Slavica
31 Dec 2022
·
Stayed 19,357 nights
Very comfortable, modern and spacious apartment with a great heated pool
Very comfortable, modern and spacious apartment with a great heated pool
10
Scott
16 Jun 2025
·
Stayed 2 nights
Easy access and parking, spacious and clean room. Friendly staff at reception.
Easy access and parking, spacious and clean room. Friendly staff at reception.
10
Kristian
3 Jun 2025
·
Stayed 5 nights
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
10
Alister
28 Jan 2024
·
Stayed 2 nights
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
10
Trudy
18 Mar 2024
·
Stayed 2 nights
Awesome roof top location. Spa under the stars.
Awesome roof top location. Spa under the stars.
10
Mark
21 Jan 2024
·
Stayed 5 nights
We stayed in the swim up room. Loved it. Wanted to stay longer.
We stayed in the swim up room. Loved it. Wanted to stay longer.
10
Lisa
21 Jul 2025
·
Stayed 4 nights
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
10
Tim
27 May 2024
·
Stayed 2 nights
Very nice clean gym
Very nice clean gym
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe apartments as clean and well presented, but there are recurring lapses such as dusty areas, mold in showers, and occasional pests, indicating inconsistent housekeeping.
Related guest reviews
10
Daniel
9 Dec 2024
·
Stayed 2 nights
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
10
Gerry
12 Mar 2025
·
Stayed 3 nights
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
8
Gus
25 Mar 2024
·
Stayed 5 nights
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
8
Timothy
4 May 2024
·
Stayed 4 nights
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
10
Maria
25 Mar 2024
·
Stayed 5 nights
Great stay right across from the peaceful Hervey Bay. The pool is beautiful and heated to the perfect temperature. Apartment was clean with plenty of space. Staff was very friendly.
Great stay right across from the peaceful Hervey Bay. The pool is beautiful and heated to the perfect temperature. Apartment was clean with plenty of space. Staff was very friendly.
10
Heinz
3 Apr 2023
·
Stayed 7 nights
Wir haben den Aufenthalt in Hervey Bay im Grand Mercure Allegra sehr genossen! Das Appartement war sehr geräumig und hatte alles, was wir für unseren Aufenthalt benötigt haben. Die Küche war sehr groß und wir haben hier gerne das Essen zubereitet, das wir auf dem Balkon mit Blick auf das Meer eingenommen haben. Die gesamte Einrichtung ist sehr wertig und sauber. Auch der schöne Pool hat uns sehr gefallen!
Wir haben den Aufenthalt in Hervey Bay im Grand Mercure Allegra sehr genossen! Das Appartement war sehr geräumig und hatte alles, was wir für unseren Aufenthalt benötigt haben. Die Küche war sehr groß und wir haben hier gerne das Essen zubereitet, das wir auf dem Balkon mit Blick auf das Meer eingenommen haben. Die gesamte Einrichtung ist sehr wertig und sauber. Auch der schöne Pool hat uns sehr gefallen!
4
Tobias
26 Jul 2024
·
Stayed 3 nights
Our apartment wasn’t clean and we had cockroaches in it.
Our apartment wasn’t clean and we had cockroaches in it.
10
Alister
28 Jan 2024
·
Stayed 2 nights
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
6
Katie
12 Jul 2025
·
Stayed 2 nights
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
10
Kelvin
26 May 2023
·
Stayed 2 nights
Always clean and quiet. The pool is warm and clean.
Always clean and quiet. The pool is warm and clean.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are consistently very spacious, comfortable and well equipped, with some offering balconies, partial sea views or swim-up access; most guests describe a quiet stay. Drawbacks include soft or uncomfortable beds, occasional dated furnishings or minor faults, and one report of slow, patchy Wi-Fi.
Related guest reviews
10
Gerry
12 Mar 2025
·
Stayed 3 nights
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
10
Whitney J
27 Apr 2023
·
Stayed 2 nights
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
8
Gus
25 Mar 2024
·
Stayed 5 nights
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
8
Timothy
4 May 2024
·
Stayed 4 nights
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
8
Ingrid
28 May 2025
·
Stayed 5 nights
The property is well kept, clean and within easy walk to the beach. Our apartment had everything we could have wanted ( apart from a face washer perhaps) , comfortable bed ,nice bathroom, bid kitchen and living room. Enjoyed using the chromecast. I liked using the gym exercise bike. The reason I did not give 5 stars was a very active family with children above us. Despite us and the manager speaking to them (which improved things a bit) we endured a lot of trampelling noise from above, evenings and starting 6am. Our holiday was all about trying to find peace and quiet, so that spoiled it a bit.
The property is well kept, clean and within easy walk to the beach. Our apartment had everything we could have wanted ( apart from a face washer perhaps) , comfortable bed ,nice bathroom, bid kitchen and living room. Enjoyed using the chromecast. I liked using the gym exercise bike. The reason I did not give 5 stars was a very active family with children above us. Despite us and the manager speaking to them (which improved things a bit) we endured a lot of trampelling noise from above, evenings and starting 6am. Our holiday was all about trying to find peace and quiet, so that spoiled it a bit.
6
David
15 Jun 2024
·
Stayed 2 nights
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
8
Jeffrey
4 Sept 2025
·
Stayed 7 nights
The apartment we had was airy and bright but the bed was to big for our liking.
The apartment we had was airy and bright but the bed was to big for our liking.
8
Katharina
4 Jan 2026
·
Stayed 2 nights
Vi bokade hotellet före och efter en tour till K’Gari och var överraskade av rummets storlek. En fantastisk pool som barnen gärna hade kunnat simma i längre och oftare. Sååå nöjda och hade önskat att vi kunde stanna längre.
Vi bokade hotellet före och efter en tour till K’Gari och var överraskade av rummets storlek. En fantastisk pool som barnen gärna hade kunnat simma i längre och oftare. Sååå nöjda och hade önskat att vi kunde stanna längre.
10
Lisa
21 Jul 2025
·
Stayed 4 nights
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
10
michael
7 Feb 2026
·
Stayed 3 nights
Nice welcome lovely apartment very spacious
Nice welcome lovely apartment very spacious
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming and helpful, with easy check-in and attentive management. A few guests mention limited reception availability or loyalty benefits not honored.
Related guest reviews
10
Daniel
9 Dec 2024
·
Stayed 2 nights
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
10
Mishka
12 Aug 2025
·
Stayed 3 nights
Friendly Team, Clean, location,
Friendly Team, Clean, location,
10
Nicole
30 Aug 2025
·
Stayed 2 nights
Great front reception service. Apartments spacious.
Great front reception service. Apartments spacious.
10
Vivian
7 Nov 2023
·
Stayed 2 nights
Heated Pool Fantastic staff very welcoming made check in and check out easy
Heated Pool Fantastic staff very welcoming made check in and check out easy
10
Nicole
25 Aug 2025
·
Stayed 2 nights
Easy check in, thoughtful amenities in apartment.
Easy check in, thoughtful amenities in apartment.
6
David
15 Jun 2024
·
Stayed 2 nights
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
10
Sarah
12 May 2024
·
Stayed 2 nights
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
10
Alister
28 Jan 2024
·
Stayed 2 nights
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
10
Michael
4 Jul 2025
·
Stayed 3 nights
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
4
P
8 Apr 2024
·
Stayed 4 nights
Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
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AI-generated summary based on recent guest reviews
Location
Beachfront on the Esplanade, across from the beach and within easy walking distance of cafes and restaurants; convenient for whale-watching tour pick-ups and sights like Urangan Pier. Many note a quiet setting.
Related guest reviews
10
Stephanie
19 Apr 2024
·
Stayed 3 nights
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
10
Gerry
12 Mar 2025
·
Stayed 3 nights
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
10
Lyndee
27 Sept 2025
·
Stayed 2 nights
Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
10
Theresa
11 Aug 2024
·
Stayed 3 nights
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
10
Christine
14 May 2025
·
Stayed 3 nights
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
10
Natalie
1 May 2024
·
Stayed 4 nights
Great location! Quiet and spacious. Definitely recommend
Great location! Quiet and spacious. Definitely recommend
10
Eva
23 Aug 2024
·
Stayed 7 nights
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
10
Cyrus
2 Jul 2025
·
Stayed 3 nights
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
10
Amy
4 Feb 2023
·
Stayed 2 nights
Friendly staff, great location. Big rooms. We enjoyed our stay.
Friendly staff, great location. Big rooms. We enjoyed our stay.
10
Alister
28 Jan 2024
·
Stayed 2 nights
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
An attached Italian restaurant earns positive feedback (especially pizzas), and guests like having multiple cafes and restaurants within walking distance.
Related guest reviews
10
Stephanie
19 Apr 2024
·
Stayed 3 nights
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
10
Daniel
9 Dec 2024
·
Stayed 2 nights
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
10
Glenn
10 May 2023
·
Stayed 5 nights
Large residential unit, complete with everything our family needed for our week long stay. Excellent pool. Walk to variety of restaurants. Across the road for beach walks. Would definitely recommend.
Large residential unit, complete with everything our family needed for our week long stay. Excellent pool. Walk to variety of restaurants. Across the road for beach walks. Would definitely recommend.
10
Theresa
11 Aug 2024
·
Stayed 3 nights
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
10
Christine
14 May 2025
·
Stayed 3 nights
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
10
Jayne
30 Jan 2025
·
Stayed 2 nights
Beautiful pool! Great Italian restaurant right next door.
Beautiful pool! Great Italian restaurant right next door.
10
Cyrus
2 Jul 2025
·
Stayed 3 nights
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
10
Alister
28 Jan 2024
·
Stayed 2 nights
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
10
Lisa
21 Jul 2025
·
Stayed 4 nights
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
10
Michael
4 Jul 2025
·
Stayed 3 nights
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
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AI-generated summary based on recent guest reviews
8
Stephanie
15 Jul 2026
·
Stayed 3 nights
Nice spacious 3 bedroom apartment. Very easy and quick checkin and checkout process. Nice large heated pool. Good choice for a family
Nice spacious 3 bedroom apartment. Very easy and quick checkin and checkout process. Nice large heated pool. Good choice for a family
10
Julie
9 Jun 2026
·
Stayed 2 nights
Clean comfortable , good location
Clean comfortable , good location
10
Samantha
24 May 2026
·
Stayed 2 nights
Allegra is in a fabulous location across from the beach in Hervey Bay. The heated pool is excellent as are the gym facilities. Our apartment had its own outdoor hot tub & washing machine and was beautifully styled. The addition of Nespresso coffee machine would have made it perfect. The restaurant attached to the resort (privately owned) wasn’t open that much which was disappointing for getting breakfast or snacks.
Allegra is in a fabulous location across from the beach in Hervey Bay. The heated pool is excellent as are the gym facilities. Our apartment had its own outdoor hot tub & washing machine and was beautifully styled. The addition of Nespresso coffee machine would have made it perfect. The restaurant attached to the resort (privately owned) wasn’t open that much which was disappointing for getting breakfast or snacks.
10
Rachelle
10 May 2026
·
Stayed 2 nights
Easy and pleasant check in, beautiful large apartment. Very comfortable bed, well equipped kitchen, everything we could have wanted. We loved our last minute weekend getaway.
Easy and pleasant check in, beautiful large apartment. Very comfortable bed, well equipped kitchen, everything we could have wanted. We loved our last minute weekend getaway.
10
Leigh
26 Apr 2026
·
Stayed 2 nights
The room was lovely, clean with all ammenities. Would highly recommend!
The room was lovely, clean with all ammenities. Would highly recommend!
FAQs about Grand Mercure Allegra Hervey Bay
Is parking available at the property?
Yes, free on-site parking is available for guests.
Does the hotel allow pets?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is from 14:00 to 17:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request.
What accessibility features does the hotel offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities.
What is the hotel's location in relation to nearby attractions?
The hotel is located in Torquay, just steps from Shelly Beach and 1.5 km from Urangan Pier. It is also close to various shopping and dining options.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available for guests. It is seasonal and operational during designated hours.
Are children allowed at the hotel?
Children are welcome at the property, and they can stay for free if they are under a certain age, which is not specified.
Does the hotel offer extra beds or cribs?
Free cribs are available on request, but rollaway or extra beds are not available.
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Instant AI responses are based on hotel information
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The front desk is open during the following times:
- Monday - Saturday: 8:30 AM - 5:30 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Popular amenities
Parking
Swimming pool
Sauna
Non-smoking rooms
Tour desk
Banquet facilities
Activities
Swimming pool
Garden
Golf course (nearby)
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Non-smoking rooms
Sauna
Steam room
Family room
Beach Sun Loungers
Services
Tour desk
Banquet facilities
Bicycle rental
Luggage storage
Designated smoking area
Parking
Parking
Free parking
Electric car charging station
Parking Onsite
Internet
Free wi-fi