Name: White Hart Hotel by Greene King Inns
Address: Bocking End, Braintree, England, United Kingdom, Braintree, Essex, GB
Price range: US$66–US$162 per night
Rating: 7.87

What guests think

At White Hart Hotel by Greene King Inns, guests highlight friendly, accommodating staff, a central Braintree location, and generally good value, while noting the historic building brings stairs and dated areas, mixed room comfort, and occasional maintenance or noise issues.

Breakfast and pub food are regularly enjoyed, and there’s a lively bar plus free parking that can fill up. Cleanliness is generally good but inconsistent, with some reports of odours or missed housekeeping. Expect a characterful, budget-friendly stay in the heart of town if you are comfortable with stairs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is a lively on-site bar and free parking, though spaces can be limited. The historic building has many stairs and no lift, which can be challenging for those with mobility issues.

Related guest reviews

8

Nicola

14 Dec 2025

·

Stayed 1 night

Breakfast menu had loads of options and would do their best to accommodate, staff were friendly and parking was free and enough spaces.

4

David

26 Oct 2025

·

Stayed 1 night

Parking was good, staff very pleasant. The room was tired but adequate. The room was near the boiler room and it sounded like helicopter was outside all night so we had a terrible sleep. Do not stay in number 29 or anywhere near this part of the hotel.

8

Bernard

4 May 2025

·

Stayed 1 night

Staff very pleasant , really nice bar area and room was clean . Would use again if in the area

10

David

5 Jul 2025

·

Stayed 2 nights

Stayed here before ideal location for Braintree town centre with its many good pubs and restaurants. The bar is always busy and the restaurant is usually well attended

8

David

2 Feb 2025

·

Stayed 2 nights

Nice easy check in, plenty of parking… Nice bar with plenty of entertainment

8

Yvonne

29 Jan 2025

·

Stayed 1 night

Comfy bed and accommodation ok for one night. Lots of stairs.

6

Tony

5 Oct 2025

·

Stayed 1 night

Very convenient for town centre, with free parking. It is an old building and the layout reflects this. Narrow staircases, no lift, I struggled with a case and bag. Room ok, shower over bath, bed comfortable enough. Overall, stay ok and reasonable value.

8

Rodney

15 Apr 2024

·

Stayed 1 night

There is no lift to upper floor rooms. The main access is via a steep spiral staircase that can present a hazzard for the elderly and infirm with luggage to carry.

8

Eileen

8 Aug 2024

·

Stayed 2 nights

A nice property overall, but as an older establishment it has a lot of stairs to get to rooms

8

Jonathan

23 Nov 2025

·

Stayed 1 night

Everything was perfect. The only issue we had was parking on site. Not enough spaces for quests staying

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Cleanliness

Many guests found rooms clean and tidy, but there are recurring reports of lapses such as dirty cups, hair on bedding, and occasional odours. Housekeeping and upkeep can be inconsistent.

Related guest reviews

8

Vivien

26 Jul 2025

·

Stayed 3 nights

Good points: Staff were very friendly and helpful. Not so good points: The only window in the bedroom was secured so it could only be opened by 4-5 inches. Had to leave the fan on at all times - noise made sleeping difficult. Hot water was dangerously hot. Water from the cold tap was affected by hot water from the mixer tap. Tea cups were dirty on arrival.

10

Alison

23 Jun 2024

·

Stayed 1 night

Very nice place to stay- needed somewhere as visiting elderly relative in care home. Very clean room and bathroom, great facilities and great breakfast. Recommended

10

David

29 Jun 2024

·

Stayed 1 night

Nice size clean rooms staff poliete

10

Brenda

17 Sept 2025

·

Stayed 2 nights

I think the hotel bedroom was of a very high standard regarding decoration and cleanliness. Staff in dining room were great. Very helpful and friendly.

10

Janice

20 Sept 2025

·

Stayed 1 night

Overall I found the White Hart excellent value for money. It's a dated property, but the room had been painted and the bathroom spruced up not long ago, so it was neat and clean. The parking area/entrance was a bit cramped and could do with some sprucing up. The breakfast was great value for a cooked breakfast and continental selection, and the cinnamon bun was delicious!

10

Linda

22 Dec 2024

·

Stayed 1 night

Lovely friendly staff, room clean and comfortable and warm as outside was freezing!

6

Matthew

3 Jul 2023

·

Stayed 1 night

My room was filthy, complaint made at the reception, however they were unable to move me to a different room.

8

Simon

24 Nov 2025

·

Stayed 1 night

Clean and tidy room. Good food in the restaurant. Staff helpful and polite

4

Peter

23 Aug 2024

·

Stayed 1 night

Good location and friendly staff, but we were glad we only stopped for one night! It didn’t feel particularly clean. There was a knotted collection of hair on one of our pillows, the room had a really odd odour, and with the room on the first floor facing out onto the main road / pavement there wasn’t much privacy. Room 6 could definitely do with a net curtain as well as the main curtains. We had the window open to keep the room cool but with the breeze blowing the curtains, it did feel like there was a lack of privacy, and felt a bit exposed to the street / main road. We chose this hotel as it was the cheapest, decent looking place in the area, but we’d have been better off paying £20 or so more for one of the other hotels unfortunately.

4

Peter

23 Aug 2024

·

Stayed 1 night

Good location and friendly staff, but we were glad we only stopped for one night! It didn’t feel particularly clean. There was a knotted collection of hair on one of our pillows, the room had a really odd odour, and with the room on the first floor facing out onto the main road / pavement there wasn’t much privacy. This particular room could definitely do with a net curtain as well as the main curtains. We had the window open to keep the room cool but with the breeze blowing the curtains, it did feel like there was a lack of privacy, and felt a bit exposed to the street / main road. We chose this hotel as it looked to be the best value in this area, but we’d have been better off paying a bit more for one of the other hotels unfortunately.

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Rooms

Rooms are generally spacious with comfortable beds, but decor can feel dated in places. Temperature control and noise vary by room, with some reporting hot or chilly bathrooms, limited window opening, plumbing noise, or party and street disturbance.

Related guest reviews

8

Kevin

25 Nov 2025

·

Stayed 1 night

Nice room spacious warm, essential this time of year, inflexible bar menu, but is what it is.

8

Vivien

26 Jul 2025

·

Stayed 3 nights

Good points: Staff were very friendly and helpful. Not so good points: The only window in the bedroom was secured so it could only be opened by 4-5 inches. Had to leave the fan on at all times - noise made sleeping difficult. Hot water was dangerously hot. Water from the cold tap was affected by hot water from the mixer tap. Tea cups were dirty on arrival.

4

David

26 Oct 2025

·

Stayed 1 night

Parking was good, staff very pleasant. The room was tired but adequate. The room was near the boiler room and it sounded like helicopter was outside all night so we had a terrible sleep. Do not stay in number 29 or anywhere near this part of the hotel.

8

David

3 Mar 2025

·

Stayed 3 nights

Another good stay here, breakfast is OK bar of an evening is typically busy. Room was a bit tired and could do with a bit of a refurbishment other wise it’s a well positioned place to spend the weekend

6

Ryan

24 Jun 2023

·

Stayed 1 night

Rooms need serious updating,beds uncomfortable rooms are so hot worst night sleep ive had anywhere in years., if u have mobility problems dont book as there is "no lift" overall wont be rushing back !!!!

10

Jay

23 Sept 2024

·

Stayed 1 night

Lovely clean room really spacious

6

John

3 Jan 2024

·

Stayed 1 night

The rooms in the extension are basic and noisy when there are parties on downstairs in the main hotel. But very friendly, and clean.

8

P

10 Oct 2025

·

Stayed 1 night

Nice hotel, in the middle of Braintree. Check in was easy, room was a hike, especially after a knee replacement but it was neat and tidy albeit dated in furnishings and being on the top floor which was quite hot. Restaurant and bar were as expected, food was really tasty , staff attentive and polite. Shame the cost was not B&B for the price paid, but all round a nice, easy stay.

8

Steve

26 Feb 2025

·

Stayed 1 night

I had a great stay at the white horse. I was made to feel very welcome and the room was of a good size. I had a really good sleep in the comfortable bed and would definitely return. I can’t believe how little I paid for such a great experience. I’ve paid double the amount and not had such a nice room. I really think they are selling their rooms at too cheap a price!

4

Peter

23 Aug 2024

·

Stayed 1 night

Good location and friendly staff, but we were glad we only stopped for one night! It didn’t feel particularly clean. There was a knotted collection of hair on one of our pillows, the room had a really odd odour, and with the room on the first floor facing out onto the main road / pavement there wasn’t much privacy. This particular room could definitely do with a net curtain as well as the main curtains. We had the window open to keep the room cool but with the breeze blowing the curtains, it did feel like there was a lack of privacy, and felt a bit exposed to the street / main road. We chose this hotel as it looked to be the best value in this area, but we’d have been better off paying a bit more for one of the other hotels unfortunately.

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Service

Service is frequently praised as friendly and accommodating, with helpful check-in and attentive teams. However, staffing shortages and occasional miscommunication or slow responses to maintenance or billing issues are reported.

Related guest reviews

10

Christine

3 Mar 2025

·

Stayed 2 nights

Very welcoming, brilliant breakfast, comfortable rooms with plenty of hot water. Probably could have done with a couple more staff working.

8

Keith

18 Apr 2025

·

Stayed 1 night

Great adequate room. Lovely rain shower. Good large tv. The establishment was short staffed everywhere although those on duty were constantly apologetic and certainly exceeded in customer service. Well done everyone.

10

David

30 Oct 2025

·

Stayed 1 night

Friendly staff who went out of their way to accommodate me, as I was the only guest

6

Joanne

30 May 2025

·

Stayed 3 nights

Didn’t feel price was right from two rooms stayed in and no breakfast had to pay. And wasn’t felt welcomed when when arrived for breakfast.

4

Sabiha

1 Mar 2024

·

Stayed 2 nights

Superior room was far from. Floor out of level despite age. Towel rad in bathroom didnt work & freezing. Didn't get fixed & lied to by Manager twice about handyman coming to fix it.Lunch was poor. Dried up mash & soggy broccoli

8

Richard

18 Feb 2025

·

Stayed 1 night

Bit of a palaver at check-in when they thought initially I hadn’t paid, but soon sorted out. Good bar staff and food, and breakfast was cooked skilfully and hot. More confusion over my breakfast being included in my price, which again was sorted but special mention to Monique at breakfast service who is clearly a credit to Greene King, not only sorting my issues but also imparting good information on the surrounding area.

6

Laura

3 Dec 2024

·

Stayed 1 night

Overall it was absolutely fine. The reason I down scored on the service was to do with an issue I had. The bathroom was freezing cold so I asked about how to turn the heated towel rail on. The answer I got was “don’t know, do t think it’s ever worked” so I asked if there was anybody that could have a look and was simply told nobody was working.

8

Waduthanthrige

19 Nov 2025

·

Stayed 1 night

Helpful reception staff, willing to accommodate needs(late check out, i needed a USB charger).

8

Simon

24 Nov 2025

·

Stayed 1 night

Clean and tidy room. Good food in the restaurant. Staff helpful and polite

8

Anthony

29 Mar 2024

·

Stayed 1 night

Really nice hotel, lovely staff in a beautiful town. However i think if you arrive 90 mins before check in and your room is ready £20 is a tad steep. So after returning from day out manager had to leave busy bar to help with luggage which was in his office. Surely if she had just given me the available room, this could have been avoided. I would have paid £10 like Travelodge up the road. Never £20.

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Location

Central in Braintree, close to shops, pubs and restaurants, and about a 10–12 minute walk to the railway station. Also convenient for nearby towns and Stansted by road.

Related guest reviews

8

David

2 May 2024

·

Stayed 5 nights

Easy check in, comfortable bed with a nice shower, good location close to Stansted Airport, Chelmsford and Sudbury

10

Peter

21 Nov 2024

·

Stayed 1 night

Great location very friendly

10

David

5 Jul 2025

·

Stayed 2 nights

Stayed here before ideal location for Braintree town centre with its many good pubs and restaurants. The bar is always busy and the restaurant is usually well attended

10

David

6 Jul 2024

·

Stayed 1 night

Second time at this traditional town centre hotel.

8

Megan

4 Jul 2023

·

Stayed 2 nights

Property was lovely easy walk into town perfect for station. Staff were excellent friendly helpful funny and kind. My only complaint would be the noise of the pipe works where the radiotors need bleeding i wish id bought my tools could of fixed the problem lol. But overall id defo stay here again and was inpressed with food. Thank you

6

Tony

5 Oct 2025

·

Stayed 1 night

Very convenient for town centre, with free parking. It is an old building and the layout reflects this. Narrow staircases, no lift, I struggled with a case and bag. Room ok, shower over bath, bed comfortable enough. Overall, stay ok and reasonable value.

8

P

10 Oct 2025

·

Stayed 1 night

Nice hotel, in the middle of Braintree. Check in was easy, room was a hike, especially after a knee replacement but it was neat and tidy albeit dated in furnishings and being on the top floor which was quite hot. Restaurant and bar were as expected, food was really tasty , staff attentive and polite. Shame the cost was not B&B for the price paid, but all round a nice, easy stay.

10

CHARLES

13 Jun 2025

·

Stayed 1 night

The Hotel was ideal for our needs, roughly 10/12 minutes from Railway Station, Shops close by, quiet and a comfortable stay, would stop here again.

8

David

19 Jan 2024

·

Stayed 2 nights

Highly approachable helpful staff, a good menue, convenience in location, more than adequate car parking facilities. Our thanks to all the staff.

10

Pete

8 Sept 2025

·

Stayed 3 nights

Lovely central location for are trip , and accommodating on early breakfast issue , due to early departing

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Dining

Breakfast is often praised for variety and value, and many enjoyed the pub food and beer. Some report poor dishes, menu limitations or early closures, items running out, and confusion over whether breakfast is included.

Related guest reviews

10

Dean

15 Jan 2025

·

Stayed 1 night

Great one night stop. Large, clean room. Restaurant was quick and food well cooked.

8

June

26 Jun 2025

·

Stayed 2 nights

I arrived on Sunday after a lot of driving. I thank the manager whom I asked if they did Lasagne, she said yes and kindly put the order through to the chef, which was a good job as they were a chef down and had to close the kitchen early. Breakfast was lovely on both mornings. Although again on Mon night the restaurant closed at 7pm due to only having 1 chef. I went across the road to Mezze, the food was lovely :-). Cant fault the staff and my room was lovely and bright and very clean. Would definitely stay again. :-)

4

Janice

29 Oct 2025

·

Stayed 4 nights

The food was awful. I ordered a steak which arrived covered in black pepper and tough. Had a full English breakfast. Which i couldn't eat. I would it had been cooked at least an hour beforehr

8

Nicola

14 Dec 2025

·

Stayed 1 night

Breakfast menu had loads of options and would do their best to accommodate, staff were friendly and parking was free and enough spaces.

10

Viv

16 Jul 2023

·

Stayed 3 nights

Staff were very helpful and attentive. Breakfast was huge with good choices. Beds comfortable

10

Janice

20 Sept 2025

·

Stayed 1 night

Overall I found the White Hart excellent value for money. It's a dated property, but the room had been painted and the bathroom spruced up not long ago, so it was neat and clean. The parking area/entrance was a bit cramped and could do with some sprucing up. The breakfast was great value for a cooked breakfast and continental selection, and the cinnamon bun was delicious!

8

Richard

18 Feb 2025

·

Stayed 1 night

Bit of a palaver at check-in when they thought initially I hadn’t paid, but soon sorted out. Good bar staff and food, and breakfast was cooked skilfully and hot. More confusion over my breakfast being included in my price, which again was sorted but special mention to Monique at breakfast service who is clearly a credit to Greene King, not only sorting my issues but also imparting good information on the surrounding area.

8

Robert

11 May 2025

·

Stayed 1 night

Had a nice night spent at the hotel, only let down by a couple of things having to leave the bar as glass wwasher broke down, getting my bar bill wrong and when i asked for orange juice at breakfast got told no more available

8

P

10 Oct 2025

·

Stayed 1 night

Nice hotel, in the middle of Braintree. Check in was easy, room was a hike, especially after a knee replacement but it was neat and tidy albeit dated in furnishings and being on the top floor which was quite hot. Restaurant and bar were as expected, food was really tasty , staff attentive and polite. Shame the cost was not B&B for the price paid, but all round a nice, easy stay.

10

Derek

26 Jun 2025

·

Stayed 1 night

Excellent hostelry with good food and beer and, above all, most attentive staff

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$73
February	US$72
March	US$82
April	US$88
May	US$84
June	US$91
July	US$89
August	US$93
September	US$88
October	US$84
November	US$78
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $85	5 $119
6 $72	7 $86	8 $145	9 $135	10 $84	11 $87	12
13 $66	14 $78	15 $108	16 $119	17 $85	18 $112	19 $129
20 $69	21 $111	22 $124	23 $122	24 $81	25 $80	26 $162
27 $69	28 $81	29 $119	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $80	3 $127
4 $77	5 $85	6 $99	7 $99	8 $78	9 $78	10 $104
11 $77	12 $81	13 $99	14 $101	15 $75	16 $77	17 $109
18 $77	19 $81	20 $100	21 $103	22 $77	23 $77	24 $106
25 $77	26 $81	27 $101	28 $101	29 $77	30 $80	31 $114

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Monthly average prices

About this property

Location

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Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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