Name: Hilton Garden Inn Winchester
Address: 120 Wingate Drive, Winchester, Virginia, United States of America, Winchester, Virginia, US
Price range: $113–$209 per night
Rating: 8.9

What guests think

Across mixed reviews of Hilton Garden Inn Winchester, travelers frequently highlight friendly staff, clean rooms, and a convenient location with an on-site restaurant, while others report inconsistent service, billing or breakfast issues, and occasional maintenance or cleanliness problems.

The location near I-81 with dining and shopping close by earns repeated praise. Many guests also value the pet-friendly policy. Expect a convenient stop with good amenities, but service consistency and maintenance can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an on-site restaurant and pet-friendly accommodations. Some guests reported building AC problems.

Related guest reviews

10

Leah

Aug 11, 2025

·

Stayed 1 night

Having the restaurant on site is so convenient!

8

Mary

Jul 30, 2024

·

Stayed 1 night

The location is off the beaten path, yet food/restaurants everywhere. Very handy. Pool was lovely, as were staff.

10

Jacqueline

Nov 6, 2023

·

Stayed 1 night

One night stay on way home. Easy, fast checkin, comfortable room and bed. Love that there is a restaurant on site serving food until 9pm and a really great hot breakfast choice or continental style for $15. Great service from everyone we dealt with.

2

Mike

Jul 10, 2023

·

Stayed 1 night

No air in hallway or bathroom management said they would be making a decision Friday morning nothing done for us since we had a third party reservation. We have stayed at this hotel other times and had a good experience but will never never stay here again

10

Bradley

Mar 2, 2024

·

Stayed 1 night

A very lovely, pet-friendly place. Very clean and accommodating. Will book here again.

10

Sarah

Jun 26, 2023

·

Stayed 2 nights

Our stay was nice. Room was clean, well equipped fitness center, very dog friendly. The best part of our stay was the friendliness of the front desk. Being greeted so well upon arrival really sets the tone for your stay. The person checking us in had only been working there a few days and was so helpful and friendly and continued to greet us each time she saw us. Wonderful customer service!!

10

Debbie

Aug 2, 2025

·

Stayed 1 night

What a great property! Clean, friendly staff. Food available both breakfast and dinner!! Wish we knew about that before we checked in because we stopped to eat. I would recommend this hotel over & over again!!

6

Caleb

Oct 20, 2025

·

Stayed 1 night

The parking was safe and convenient. Unfortunately, there was a mix up between the Hotels.com booking and the hotel and we were unable to eat breakfast. The TV in our room didn’t work- someone came to inspect, confirmed it didn’t work, and said they didn’t have any other rooms… It wasn’t a big deal, but a “sorry about that!” would have gone a long way. The front desk was also unbothered.

8

WILLIAM

Nov 20, 2024

·

Stayed 2 nights

Hotel was lovely. Elevators were slow and out of service.

4

Mike

Jul 12, 2023

·

Stayed 1 night

Since i booked thru a third party the staff treated me as a third class person. When we stayed on the 6 th there was a air conditioning problem which affected the bath room and hall way. I was told by management they would decide friday morning on compensation. Since we left early did not get any info. When we arrived on the 10 th i asked about this and was treated like dirt and told to talk with expedia.

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Cleanliness

Many guests found rooms very clean, but there were notable lapses including a reported razor blade in bedding and urine stains, plus occasional unpleasant odors. Overall cleanliness appears mixed.

Related guest reviews

10

Michelle

May 28, 2023

·

Stayed 1 night

We have stayed at numerous hotels in the Winchester area and so far, the Hilton Garden Inn has been the best. It’s updated, clean, pet friendly, and the staff was so nice and welcoming!

10

Deborah

Jun 28, 2024

·

Stayed 1 night

Easy access to I81, several restaurants within walking distance. Room was very clean and super comfortable bed.

2

helen nosa

Mar 31, 2025

·

Stayed 2 nights

Room smell

2

Jacob

Dec 15, 2025

·

Stayed 1 night

During our stay, we found a razor blade inside a blanket that was stored in the closet. This presented a clear safety concern. The bathroom door did not shut properly and there were visible urine stains on the bathroom floor. These issues indicate the room was not properly cleaned or maintained prior to our arrival. Due to the cleanliness and safety problems, we were not comfortable with the condition of the room. Based on this experience, we would not stay here again.

10

Cathleen

Dec 14, 2024

·

Stayed 1 night

Clean, comfortable and good location for visiting historic Winchester.

10

Donald

Apr 6, 2025

·

Stayed 3 nights

Very clean , friendly staff

10

Colleen

May 31, 2023

·

Stayed 3 nights

Great hotel. Clean rooms and very comfortable bed.

10

Jennie

May 11, 2025

·

Stayed 1 night

Friendly staff and clean room. Lots of places to eat and shop nearby.

2

Jacob

Dec 14, 2025

·

Stayed 2 nights

This was one of the worst hotel experiences I have ever had. We found a razor blade inside a blanket that was stored in the closet. That is a serious safety issue and completely unacceptable. On top of that, the bathroom door would not shut properly and there were visible urine stains on the bathroom floor. The room was clearly not cleaned or inspected before we checked in. Between the cleanliness problems and the safety hazard, we did not feel comfortable staying here at all. I would not recommend this hotel to anyone and will not be returnin

8

George

Dec 22, 2024

·

Stayed 1 night

Clean and comfortable

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Rooms

Rooms range from spacious and comfortable to small or sparsely furnished, with mixed mattress and pillow comfort. Some guests reported in-room maintenance or noise issues such as malfunctioning TVs, intermittent hot water, and loud AC units.

Related guest reviews

8

Robert

Feb 10, 2025

·

Stayed 6 nights

It was family get together. The room really wasn’t very spacious for the price. Although I did take advantage of one of your offers it wasn’t really that comfortable. The room was clean; I think poorly located and not really that friendly in my opinion at the front desk.

4

Elizabeth

Mar 25, 2025

·

Stayed 1 night

Only complaint was that the shower had no hot water. Good thing I was only there for one night.

10

Deborah

Jun 28, 2024

·

Stayed 1 night

Easy access to I81, several restaurants within walking distance. Room was very clean and super comfortable bed.

10

Paula

Aug 15, 2025

·

Stayed 1 night

Our room was large, clean, comfortable and great amenities. Like the breakfast options. Will definitely stay at a Garden Inn again

8

georgios

Oct 14, 2024

·

Stayed 2 nights

This is the second time I have stayed here and I rate this a 7 out of 10 here is why: 1. no charging for EV 2. mattress is uncomfortable and needs replacing 3. pillow are all soft and too large no choice of firm or small

10

Christian

May 3, 2022

·

Stayed 2 nights

Stay was good. Beds are old hotel beds

6

Caleb

Oct 20, 2025

·

Stayed 1 night

The parking was safe and convenient. Unfortunately, there was a mix up between the Hotels.com booking and the hotel and we were unable to eat breakfast. The TV in our room didn’t work- someone came to inspect, confirmed it didn’t work, and said they didn’t have any other rooms… It wasn’t a big deal, but a “sorry about that!” would have gone a long way. The front desk was also unbothered.

8

Nancy

Aug 21, 2024

·

Stayed 3 nights

Nice quiet and clean hotel. The room was nice and big but a little sparse.

6

Michael

Aug 4, 2022

·

Stayed 3 nights

During my stay the toilet would not stop running and had a broken flapper. Alerted the staff who were very friendly and apologetic but informed me there was no maintenance staff to fix it. I had to manually shut off the water in between each use. Also there was no housekeeping, it’s pretty clear they’re poorly staffed. Also, the ac units are loud and will wake you up when they intermittently turn on and off.

8

Rita

Aug 1, 2023

·

Stayed 1 night

Clean and comfortable room.

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Service

Staff are often described as friendly and helpful, with smooth check-ins. However, several guests reported unresponsive or confused front-desk service, key assignment errors, and difficulties with Hilton Honors benefits.

Related guest reviews

10

Joel

Aug 16, 2025

·

Stayed 2 nights

Staff was friendly and provided great service.

8

Kenneth

Apr 15, 2024

·

Stayed 1 night

Hotel was clean and quiet Staff was slow and not very helpful Had to guide him. Not overly informative or helpful.

2

Gary

Jul 21, 2024

·

Stayed 2 nights

Was given keys to another mans room upon check in. Keys didnt work when returning to room.

8

clint

May 11, 2024

·

Stayed 2 nights

Everything was great except for the desk attendant who did not understand much english and had to continue to go get someone to help answer questions which made it inconvenient. Beyond that it was a great stay at a good property

2

Anna

Jun 10, 2024

·

Stayed 3 nights

We visited this hotel as the one we usually go to was full. I travel frequently to the area for work. Unfortunately, in spite of being Hilton Honors Gold it did not feel that we were treated as such. They did not know how to add points to our account and what was more frustrating was that initially we were told it can’t even happen. So we missed any perks on arrival. The cherry on the pie was when our toddler (21 months old) was charged for the buffet because she ate (literally ) 3 pieces of water Mellon. What were we thinking to offer fruit to a toddler that barely eats? It was not the amount of the buffet, it was the principle: you charge a toddler for eating a few bites. Having been in the restaurant business, this is unheard of. Took a photo of the receipt as we didn’t know if it was worth being upset or laughing about this. We will not be returning to that hotel as I was unimpressed, and it’s a shame as I stay in hotels every weekend for work.

10

Sarah

Jun 26, 2023

·

Stayed 2 nights

Our stay was nice. Room was clean, well equipped fitness center, very dog friendly. The best part of our stay was the friendliness of the front desk. Being greeted so well upon arrival really sets the tone for your stay. The person checking us in had only been working there a few days and was so helpful and friendly and continued to greet us each time she saw us. Wonderful customer service!!

10

Anthony

Jul 7, 2024

·

Stayed 1 night

Can’t say anything negative. Very nice visit and staff is top notch…

6

Caleb

Oct 20, 2025

·

Stayed 1 night

The parking was safe and convenient. Unfortunately, there was a mix up between the Hotels.com booking and the hotel and we were unable to eat breakfast. The TV in our room didn’t work- someone came to inspect, confirmed it didn’t work, and said they didn’t have any other rooms… It wasn’t a big deal, but a “sorry about that!” would have gone a long way. The front desk was also unbothered.

10

Robert

Mar 25, 2025

·

Stayed 1 night

Hotel was convenient and comfortable. Staff was terrific

10

Wendy

Dec 8, 2024

·

Stayed 2 nights

Great stay. Staff are friendly and very helpful. Breakfast was excellent.

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Location

Praised for easy access to I-81 and proximity to restaurants and shops, and convenient for visiting historic Winchester. Many found it ideal for road trips and local visits.

Related guest reviews

10

Deborah

Jun 28, 2024

·

Stayed 1 night

Easy access to I81, several restaurants within walking distance. Room was very clean and super comfortable bed.

8

Mary

Jul 30, 2024

·

Stayed 1 night

The location is off the beaten path, yet food/restaurants everywhere. Very handy. Pool was lovely, as were staff.

10

Vernon

Dec 28, 2023

·

Stayed 5 nights

Close to my destination.

10

Cathleen

Dec 14, 2024

·

Stayed 1 night

Clean, comfortable and good location for visiting historic Winchester.

10

Mary

May 11, 2025

·

Stayed 1 night

Location is great

10

Jennie

May 11, 2025

·

Stayed 1 night

Friendly staff and clean room. Lots of places to eat and shop nearby.

10

Kelly

Jan 7, 2025

·

Stayed 1 night

Right off Route 81 with food options within walking distance

10

Mary

Dec 29, 2024

·

Stayed 2 nights

Family lives nearby! Location is great!!

10

Maria Ofelia

Jun 23, 2025

·

Stayed 2 nights

Is perfect , clean and comfortable. Great location.

10

Mary

May 11, 2025

·

Stayed 2 nights

Great location!

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AI-generated summary based on recent guest reviews

Dining

An on-site restaurant serves breakfast and dinner, and several reviews praised the food and breakfast quality. Multiple guests reported confusion or extra charges around breakfast, including prepaid or included options not being honored.

Related guest reviews

10

Leah

Aug 11, 2025

·

Stayed 1 night

Having the restaurant on site is so convenient!

10

Jacqueline

Nov 6, 2023

·

Stayed 1 night

One night stay on way home. Easy, fast checkin, comfortable room and bed. Love that there is a restaurant on site serving food until 9pm and a really great hot breakfast choice or continental style for $15. Great service from everyone we dealt with.

6

Joseph

Jun 28, 2025

·

Stayed 1 night

Nice place, nice area…. Breakfast was “available” but not included. Even though it was listed on the booking, additional fees apply

10

Donna

Jul 5, 2022

·

Stayed 1 night

I pre paid for breakfast for 2 and the waitress would not give it to us i asked if she would check i gave her my room number and she said no with out checking. Dont paid extra for that hilton will not honor it. I was at the hilton in white marsh and in winchester and they both did the same thing. They will argue with you and still not honor it. Not worth spending the extra 30 dollars for it.

10

Richard

Apr 26, 2025

·

Stayed 1 night

Free breakfast!

10

Lisa

Jan 2, 2025

·

Stayed 1 night

Very friendly and comfortable and excellent food

10

Debbie

Aug 2, 2025

·

Stayed 1 night

What a great property! Clean, friendly staff. Food available both breakfast and dinner!! Wish we knew about that before we checked in because we stopped to eat. I would recommend this hotel over & over again!!

6

Caleb

Oct 20, 2025

·

Stayed 1 night

The parking was safe and convenient. Unfortunately, there was a mix up between the Hotels.com booking and the hotel and we were unable to eat breakfast. The TV in our room didn’t work- someone came to inspect, confirmed it didn’t work, and said they didn’t have any other rooms… It wasn’t a big deal, but a “sorry about that!” would have gone a long way. The front desk was also unbothered.

10

Wendy

Dec 8, 2024

·

Stayed 2 nights

Great stay. Staff are friendly and very helpful. Breakfast was excellent.

8

Amy

Apr 16, 2024

·

Stayed 1 night

Didn't offer Hilton Honors program. Hard to control climate in room. Food was great! Property was well maintained and service was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$111
March	$113
April	$128
May	$134
June	$146
July	$125
August	$128
September	$142
October	$148
November	$121
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $160	17 $157	18 $189	19 $189
20 $147	21 $141	22 $131	23 $117	24 $125	25 $189	26 $189
27 $138	28 $113	29 $131	30 $178

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $194	3 $193
4 $146	5 $126	6 $174	7 $198	8 $177	9 $198	10 $198
11 $150	12 $135	13 $179	14 $180	15	16	17
18 $132	19 $131	20 $154	21 $209	22 $171	23	24 $185
25 $156	26 $132	27 $164	28 $157	29 $131	30 $195	31 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard King Room, 1 Bed

Junior Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed (Drinks & Snacks)

Double Queen Room, Accessible, Tub

Standard Room, 2 Queen Beds

Room, 2 Queen Beds (Drinks & Snacks)

King Room, Accessible, Tub

King Room, Accessible, Roll-In Shower

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Winchester

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Prices for upcoming dates