Name: Garner Hotel Brookings by IHG
Address: 3020 Lafevre Drive, Brookings, South Dakota, United States of America, Brookings, South Dakota, US
Price range: $104–$285 per night
Rating: 8.53

What guests think

At Garner Hotel Brookings by IHG, travelers often commend friendly staff and clean, comfortable rooms, some appreciate the convenient location, but many report the pool, waterslide, and hot tub closed during renovations, plus inconsistent breakfast quality and occasional maintenance issues.

Several guests were not notified about closures before arrival and felt the stay offered limited amenities for the price. Rooms are often spacious and quiet. Expect a straightforward stay, but confirm the pool and waterslide status before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool, waterslide, and hot tub closed for renovations or not working, with little or no advance notice. Overall amenities felt limited during ongoing construction.

Related guest reviews

2

Kim

Apr 13, 2025

·

Stayed 1 night

The pool is closed. This is the second time I’ve stayed here in 6 months and it’s been closed both times. No warning prior to booking. They are remodeling and there is stuff sitting all over outside and the inside is messy.

6

Amber

Mar 29, 2025

·

Stayed 1 night

The pool was closed for maintenance and we were not informed ahead of time nor offered somewhere else to go to make up for it. We picked this hotel for the specific reason of the pool.

8

Robert

Sep 29, 2025

·

Stayed 3 nights

Pool not in operation due to remodeling. All else above average.

4

Kari

Mar 11, 2024

·

Stayed 3 nights

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

2

Tim

Jul 30, 2025

·

Stayed 1 night

No ice bucket, no cups, no coffee maker, pool out of order so the hot tub was closed. High room rate with 0 amenities!

4

Melanie

Nov 3, 2024

·

Stayed 1 night

booked this place only based on having a water slide and pool for kids and they were Closed for renovations and they never let us know this nor would they give us a discount due to this.

4

Nicole

Sep 19, 2025

·

Stayed 2 nights

Pool not working and there was no mention of this when we booked. That was disappointing. Very expensive stay for limited amenities. Breakfast was the exact same options both days of our stay. Fresh cookies in the lobby was nice.

2

Terri

Nov 19, 2025

·

Stayed 2 nights

We scheduled our stay as this hotel for the pool for our grandkids. When we got there, there was a sign saying the pool was closed for repairs. We were very disappointed. The lady at the front desk was very nice and offered to give us a refund and even called around and found us a different hotel. Since we booked through hotels.com she told us to call them to get our refund. Long story short, Garner refused to give the refund..

8

Steven

Nov 2, 2025

·

Stayed 1 night

The breakfast was ok, a bit lacking, but good. No pool or hot tub. Like all these chains, they are always in maintenance.

6

Ranae

Jul 21, 2025

·

Stayed 2 nights

Con, we stayed at this hotwl because of the pool. When we got there, they were undee construction and the pool was closed. The main reason we stayed there!! Place is also being rebranded and under construction

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AI-generated summary based on recent guest reviews

Cleanliness

Frequent comments praise clean rooms, but maintenance and upkeep are inconsistent: reports include dingy bathrooms, scuffed walls, broken or leaking fixtures, and occasional pests or construction mess. A few experienced housekeeping delays.

Related guest reviews

2

Kim

Apr 13, 2025

·

Stayed 1 night

The pool is closed. This is the second time I’ve stayed here in 6 months and it’s been closed both times. No warning prior to booking. They are remodeling and there is stuff sitting all over outside and the inside is messy.

10

Alicia

Oct 26, 2025

·

Stayed 1 night

Great stay. Front desk staff was excellent, clean and spacious rooms, quiet.

4

Emiley

Apr 13, 2025

·

Stayed 1 night

Room wasn’t ready at check in and the pool was closed and we didn’t have notice given that all of the amenities excepted, were not available during the time of our stay. Staff were still working on cleaning rooms when we entered.

4

Shawn

Mar 23, 2024

·

Stayed 1 night

Broken tile in the bathroom, cut my toe. The middle tile in the bathroom is not stuck down and I stepped on it. My skin got caught between the tile Staff was not friendly

10

Alan

Oct 12, 2025

·

Stayed 1 night

Clean room and friendly staff.

10

Mary

Nov 21, 2025

·

Stayed 1 night

Friendly staff and very clean

2

Jordan

Sep 13, 2024

·

Stayed 1 night

Pool and part of the building was being renovated. Spent a lot of money for a place that didn't even have a working pool. Room was clean but walls were scuffed up and bathroom was very dingy and stained. I know they were renovating but if you book through here you wouldn't know that and no one told us when we called either.

4

Kari

Mar 11, 2024

·

Stayed 3 nights

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

10

Erika

Jul 18, 2024

·

Stayed 1 night

Very clean

10

Dean

Jun 22, 2025

·

Stayed 2 nights

Found live spider on bath room floor

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Rooms

Guests describe rooms as spacious, quiet, and comfortable, especially the beds and pillows. A few mention missing or faulty in-room items such as TV picture quality, fridges, or coffee setups.

Related guest reviews

10

Alicia

Oct 26, 2025

·

Stayed 1 night

Great stay. Front desk staff was excellent, clean and spacious rooms, quiet.

8

Sharon

Sep 7, 2025

·

Stayed 1 night

Name changed to Garner IHG so that was a bit confusing. Rooms were nice, bed was comfy as was the pillows. Breakfast was good. Coffee was not good. TV screen was fuzzy in our room. A lot of TV channels to select from. We were with other people who said their TV was fuzzy too. All in all, we would stay again. It was super quiet- we loved that.

6

Jill

Feb 16, 2026

·

Stayed 2 nights

Room fridge didn't work all weekend. Slides didn't work all weekend.

10

Jay

Aug 18, 2025

·

Stayed 1 night

Rooms were nice and staff was very pleasant overall a good experience.

4

Kari

Mar 11, 2024

·

Stayed 3 nights

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

10

Dale

Sep 15, 2025

·

Stayed 2 nights

Nice breakfast--plenty of choices. The room was clean and comfortable with amenities such as hand soap and shower gel dispensers. Plenty of towels & pillows.

2

Tim

Jul 30, 2025

·

Stayed 1 night

No ice bucket, no cups, no coffee maker, pool out of order so the hot tub was closed. High room rate with 0 amenities!

10

Pamela

Oct 6, 2024

·

Stayed 2 nights

Very nice hotel. Spacious room.

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Service

Staff are widely described as friendly, helpful, and pleasant, with standout front desk support. However, communication about facility closures and readiness at check-in was inconsistent, and some felt assistance with remedies or refunds was limited.

Related guest reviews

8

mELVIN

Feb 6, 2025

·

Stayed 1 night

Good staff. Stay was ok.

10

Alicia

Oct 26, 2025

·

Stayed 1 night

Great stay. Front desk staff was excellent, clean and spacious rooms, quiet.

4

Emiley

Apr 13, 2025

·

Stayed 1 night

Room wasn’t ready at check in and the pool was closed and we didn’t have notice given that all of the amenities excepted, were not available during the time of our stay. Staff were still working on cleaning rooms when we entered.

4

Shawn

Mar 23, 2024

·

Stayed 1 night

Broken tile in the bathroom, cut my toe. The middle tile in the bathroom is not stuck down and I stepped on it. My skin got caught between the tile Staff was not friendly

10

Alan

Oct 12, 2025

·

Stayed 1 night

Clean room and friendly staff.

10

Mary

Nov 21, 2025

·

Stayed 1 night

Friendly staff and very clean

6

Jason

Feb 1, 2026

·

Stayed 1 night

Staff was friendly Rooms were clean Pool was cold hot tub was cold and the water slide not working

10

Alan

Oct 12, 2025

·

Stayed 1 night

Friendly staff

6

Erin

Jun 10, 2025

·

Stayed 2 nights

Our family booked this location based on the pool amd water slide. We were not informed at check-in the pool was closed for renovations. We were in town for a baseball tournament and wanted to enjoy the pool between games. Had we been told prior to checking in we would have looked for another cheaper option.

2

Terri

Nov 19, 2025

·

Stayed 2 nights

We scheduled our stay as this hotel for the pool for our grandkids. When we got there, there was a sign saying the pool was closed for repairs. We were very disappointed. The lady at the front desk was very nice and offered to give us a refund and even called around and found us a different hotel. Since we booked through hotels.com she told us to call them to get our refund. Long story short, Garner refused to give the refund..

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Location

Convenient location just off the interstate with easy access to town.

Related guest reviews

8

Shawna

Jun 11, 2024

·

Stayed 1 night

Parking was pretty cramped but workable.

10

Roxanne

Sep 4, 2024

·

Stayed 1 night

Property was close to the interstate, and was very convenient.

10

Kalyn

Jun 30, 2024

·

Stayed 1 night

This is a nice hotel in a great location. It’s minutes from almost anything in town and easily accessible right off the interstate.

8

Sally

Sep 10, 2024

·

Stayed 1 night

Clean and comfortable, safe area...pool and hot tub not open which is the only reason I chose it and paid so much, too much.

10

Lyda

Apr 10, 2024

·

Stayed 3 nights

I always like being able to walk to restaurants.

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Dining

Breakfast feedback is mixed: some found it good with plenty of choices, while others thought it was basic, repetitive, or below average. Coffee quality drew a complaint.

Related guest reviews

6

Kurt

Jun 27, 2024

·

Stayed 1 night

The property is old and not in great shape. The breakfast was fine but not amazing. For the price I expected more.

8

Sharon

Sep 7, 2025

·

Stayed 1 night

Name changed to Garner IHG so that was a bit confusing. Rooms were nice, bed was comfy as was the pillows. Breakfast was good. Coffee was not good. TV screen was fuzzy in our room. A lot of TV channels to select from. We were with other people who said their TV was fuzzy too. All in all, we would stay again. It was super quiet- we loved that.

4

Kari

Mar 11, 2024

·

Stayed 3 nights

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

10

Dale

Sep 15, 2025

·

Stayed 2 nights

Nice breakfast--plenty of choices. The room was clean and comfortable with amenities such as hand soap and shower gel dispensers. Plenty of towels & pillows.

4

Nicole

Sep 19, 2025

·

Stayed 2 nights

Pool not working and there was no mention of this when we booked. That was disappointing. Very expensive stay for limited amenities. Breakfast was the exact same options both days of our stay. Fresh cookies in the lobby was nice.

4

Abby

Jul 4, 2025

·

Stayed 2 nights

Remodeling so everything was tore up. Breakfast wasn’t very good. Pool closed without warning. And paid over $200 a night. The staff were friendly.

8

Steven

Nov 2, 2025

·

Stayed 1 night

The breakfast was ok, a bit lacking, but good. No pool or hot tub. Like all these chains, they are always in maintenance.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $124	22 $133	23 $116	24 $121	25 $230	26 $285
27 $104	28 $117	29 $126	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $189	3 $195
4 $136	5 $154	6 $154	7 $124	8 $167	9 $188	10 $248
11 $117	12 $120	13 $124	14 $128	15 $120	16 $162	17 $162
18 $117	19 $118	20 $126	21 $196	22 $190	23	24
25 $108	26 $126	27 $133	28 $141	29 $128	30	31 $235

Garner Hotel Brookings by IHG

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Guest reviews of Garner Hotel Brookings by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Garner Hotel Brookings by IHG

Prices for upcoming dates