Is parking available at the property?

Free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

Where is the property located in relation to nearby attractions?

The property is located in Torquay, Hervey Bay, within a 5-minute drive of Shelly Beach and Esplanade, and approximately 1.3 km from Urangan Central Shopping Centre and Hervey Bay Botanic Garden.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

Ingenia Holidays Hervey Bay - Comfortable Holiday Park

Average nightly price at Ingenia Holidays Hervey Bay by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$90
March	US$89
April	US$92
May	US$87
June	US$95
July	US$104
August	US$98
September	US$90
October	US$98
November	US$94
December	US$105

What guests think

Across reviews of Ingenia Holidays Hervey Bay, travellers highlight very clean cabins and a friendly, well‑run park in a convenient, quiet location near the beach and shops, with easy check‑in and good value for families and short stays.

Staff are consistently described as helpful and welcoming, and nights are generally peaceful. Rooms range from basic to larger villas; many are comfortable, though some feel dated, with recurring complaints about slow or unreliable Wi‑Fi and patchy TV reception, and occasional comments about hard beds or limited linens. Facilities suit families, with a pool and play areas praised, ample parking, and occasional food trucks, while a few guests noted minor issues with games room or shared kitchen items. Expect a clean, budget‑minded holiday park in a handy spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are well maintained and family friendly, with a praised pool, play areas, and ample parking; occasional on‑site food trucks are popular. A few guests mentioned the games room or shared kitchen items could be improved.

Related guest reviews

8

Jenny

29 Nov 2023

·

Stayed 5 nights

Staff were great, place was clean and had what you needed. Though not really a really convenient place if you don’t have a car, bus stop is out the front though. The only thing was the games room needs more work, pool play area including jumping pillow is great for kids. Overall thumbs up and we would definitely come back. :)

10

Lynise

20 Aug 2023

·

Stayed 2 nights

Great facilities & premises, comfortable beds

10

Mario

24 Nov 2024

·

Stayed 2 nights

Excellent facilities

10

Philip

17 Jul 2025

·

Stayed 5 nights

Everything was good. No complaints from us. Camp facilities excellent

10

Hai

20 Aug 2025

·

Stayed 1 night

Check in and out is simple. The facilities is well maintained and it was very peaceful at night for a full accommodation. Everyone kept to themselves and I had a solid sleep. Shops neaby and plenty of parking.

10

Deepti

4 Oct 2025

·

Stayed 2 nights

The property was very well built, spacious and i loved when they had food truck on a long weekend. i would give feedback for common kitchen, which can be equipped with some very basic utensils coz not all people are carrying everything with them. like us we took a flight from Melbourne and we wanted to use common kitchen oven but we had nothing on us to cook our food. That’s something which can be considered. Rest our stay was nice and cosy

10

Diane

2 May 2023

·

Stayed 1 night

Air conditioner not working well…needed service-blocked grills outside. Great place for kids. Perfect pool

10

Anne

26 Oct 2023

·

Stayed 4 nights

The Burger Van on site over the weekend. Comfy bed,equipment kitchen and secure facility

10

Amanda

28 May 2023

·

Stayed 2 nights

Secure, clean and equipped with everything you need.

10

Chris

26 Oct 2025

·

Stayed 2 nights

Amazing areas

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Cleanliness

Cleanliness earns frequent praise, with many noting spotless cabins and tidy amenities. A few guests reported lapses in specific units, such as dust or missed cleaning.

Related guest reviews

4

Leonie

24 Jan 2023

·

Arrived when it was a rainy day the unit had no parking near it and not even an awning so you didn't get wet to unlock the door. We got soaking wet unloading our bags from the car plus all our stuff got wet. We then got into the unit to find the fan on and the air conditioning down on 19 degrees. The floors, table and benches were all wet. The door was wet with fog and condensation from it being so cold inside the unit. We froze as we were soaked to the skin after having to unpack the car in the rain. When we arrived the floor was dirty and sand on it. There was coffee grounds spilt on the kitchen bench. The toilet ran for a while after you used it and every time the people in the next unit used theirs. The shower leaked and dripped all the time and the water sprayed out everywhere when trying to have a shower. There was no shower rails in the bathroom to hang up your towel. We were not supplied with a hand towel or washer. The bed was hard and uncomfortable as it was made up of 2 single bed mattresses pushed together. Was very disappointed with our stay considering the price we paid for it. The only plus side was, it was only 2 blocks from the esplande.

10

Lisa

11 Jul 2023

·

Stayed 2 nights

Our room and the facilities were clean, tidy and comfortable. Would definitely return to stay again.

10

Stephen

9 Jun 2025

·

Stayed 2 nights

The park was clean and quiet staff were friendly

10

Jen

23 May 2025

·

Stayed 3 nights

Cabin clean and tidy. Staff friendly.

10

Annette

26 Sept 2025

·

Stayed 1 night

Yes, pet friendly. A BIG park that didn't feel big. Our accom was so clean with everything you would want for a stay.

10

Dave

21 Sept 2025

·

Stayed 2 nights

I had a basic onsite cabin with an external bathroom, first the cabin, it was spotless, I mean 4 star motels could learn a lot from these owners, I was really very impressed by the top shelf condition of the cabin, much more than I expected from a basic cabin. The bed was super comfy, air con worked great, it was simply the best accommodation I have been in for many stays in motels in the Hervey Bay area, the Bathroom was too was spotless, everything I could wish for, being school holidays I was wanting a quieter place this time for my two nights stay, this van park certainly exceeded my expectations in every way possible, I look forward to returning when I can.

10

Adam

21 Oct 2024

·

Stayed 1 night

Very clean property walking distance to beach.

10

David

15 Nov 2024

·

Stayed 4 nights

Cabin was very well presented and very clean. External surroundings were very tidy and well maintained. Will definitely visit again.

6

Christine

30 Jul 2023

·

Stayed 2 nights

Room 158 - heavy cobwebs n spiders behind front curtains, dust fluff under furnishings table and chairs unsteady in need of major repairs. Very small studio unit especially for disabled people. I though with the beautiful retirement villages in the area the holiday parks would be of similar quality but alas not, shame we will not return. Grumpy's food van - excellent food hot n well cooked thank you!

10

Deborah

3 Jul 2025

·

Stayed 2 nights

Very comfortable and clean.

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Rooms

Rooms range from basic cabins to larger villas; many find them comfortable with effective air conditioning, but some units feel dated. Recurrent issues include slow or unreliable Wi‑Fi and patchy TV reception, plus occasional noise or hard beds.

Related guest reviews

8

Will

28 Feb 2024

·

Stayed 2 nights

Very nice stay here in the retro caravan. Everything was excellent except wifi was spotty as it is located in the back corner of property. Would highly recommend

10

Garry

16 Oct 2025

·

Stayed 3 nights

A c was cold and in good condition

8

David

15 Oct 2023

·

Stayed 2 nights

Clean room, good location. Wifi wouldn't connect and the fridge/freezer smelled really strongly of vinegar for some reason. Did the job!

6

William

20 Jul 2025

·

Stayed 2 nights

Cabins are dated and need upgrading/replacement. No sparation between bed area snd living area, wifi very slow and needed to use hot spot, TV reception varied from none to some, midmatched wine glasses. Caravsn park facilities outdide the room were very good.

8

Susan

30 Oct 2025

·

Stayed 1 night

The room was comfortable, with all the basics needed, and the staff was very accommodating.

4

Kevin

12 Jun 2025

·

Stayed 4 nights

While the Unit was outdated, the bathroom did have a recent upgrade. The photos did not reflect the actual appearance. The main bedroom bed was like sleeping on hay with the mattress having dips where everyone sleeps. The second bedroom was so small, 2 single beds only just fit in with no leg room.

10

Deborah

10 Dec 2024

·

Stayed 1 night

Was a quirky little stop over for me and my daughters. Everything was comfortable and convenient. Check in and out was convenient. Bunk beds although comfortable were a little tight for my older girls. But we all still enjoyed it. Only complaint was we weren't there long enough to be able to thank the hosts. Definitely recommend abd would stay again

10

Lee

12 Nov 2024

·

Stayed 2 nights

Nice place very clean and quiet but beds very uncomfortable

8

David

25 Feb 2025

·

Stayed 4 nights

A corner unit. Noist over the weekend with very loud motorcycle's coming and going.

10

Alexandra

1 Feb 2025

·

Stayed 4 nights

Wow! I was so pleasantly surprised by this amazing accommodation! Staying in a "budget" cabin, I wasn't expecting very much. My expectations were well and truly exceeded! The cabin is quite large, with separate living area and bedroom. The external bathroom was just outside the bedroom door and it also was huge! Not only was my cabin located just in front of the pool, but the actual caravan park is also in a great location just a short walk away from the beach, shops and local pub. The local tour operators for K'Gari (Fraser) Island were also happy to pick me up and drop me off from the accommodation. Most importantly, the cabins were easily to make an appropriate temperature and the beds were very comfy. 100% would stay again and recommend to all with zero hesitation.

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Service

Service is widely praised as friendly and helpful, with smooth check‑in and check‑out. One review noted an after‑hours PIN issue that was quickly resolved.

Related guest reviews

8

Tony

28 Jun 2023

·

Stayed 1 night

Slight stuff up with after hours PIN code, but one phone call sorted it out. Otherwise great locality and room. Only overnight but would be great for a longer stay

8

Penny

14 Jul 2025

·

Stayed 1 night

We were only there for a night but the property was well set out and reception staff were friendly.

10

Jen

23 May 2025

·

Stayed 3 nights

Cabin clean and tidy. Staff friendly.

10

Eric

19 Nov 2023

·

Stayed 1 night

I pre-checked in on my drive to the location so all I needed was the key and I was in. I walked down to the beach which was only 200 easy walking metres away. The cabin had plenty of room and was well appointed.

10

Phillip

20 May 2023

·

Stayed 1 night

Staff were really helpful and friendly, especially Mark.

10

Clair

9 Jun 2025

·

Stayed 5 nights

Staff were great

8

DONNA

4 Sept 2025

·

Stayed 3 nights

check in staff very helpful and overall a well run holiday park.

10

Jade

9 Sept 2025

·

Stayed 1 night

Excellent staff, very friendly and helpful, great unit, thank you for a comfortable stay

10

Hai

20 Aug 2025

·

Stayed 1 night

Check in and out is simple. The facilities is well maintained and it was very peaceful at night for a full accommodation. Everyone kept to themselves and I had a solid sleep. Shops neaby and plenty of parking.

8

Lyn

4 Jul 2023

·

Stayed 4 nights

Excellent staff

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Location

Location is convenient and generally quiet, with many noting walking access to the beach and shops; buses stop nearby. A few guests also mention access to the marina and tour pickups, while one found it less convenient without a car.

Related guest reviews

4

Leonie

24 Jan 2023

·

Arrived when it was a rainy day the unit had no parking near it and not even an awning so you didn't get wet to unlock the door. We got soaking wet unloading our bags from the car plus all our stuff got wet. We then got into the unit to find the fan on and the air conditioning down on 19 degrees. The floors, table and benches were all wet. The door was wet with fog and condensation from it being so cold inside the unit. We froze as we were soaked to the skin after having to unpack the car in the rain. When we arrived the floor was dirty and sand on it. There was coffee grounds spilt on the kitchen bench. The toilet ran for a while after you used it and every time the people in the next unit used theirs. The shower leaked and dripped all the time and the water sprayed out everywhere when trying to have a shower. There was no shower rails in the bathroom to hang up your towel. We were not supplied with a hand towel or washer. The bed was hard and uncomfortable as it was made up of 2 single bed mattresses pushed together. Was very disappointed with our stay considering the price we paid for it. The only plus side was, it was only 2 blocks from the esplande.

10

maureen

19 Aug 2025

·

Stayed 3 nights

Great spot Quiet street Lots of foliage Welcoming Close to beach and shops Buses

8

Jenny

29 Nov 2023

·

Stayed 5 nights

Staff were great, place was clean and had what you needed. Though not really a really convenient place if you don’t have a car, bus stop is out the front though. The only thing was the games room needs more work, pool play area including jumping pillow is great for kids. Overall thumbs up and we would definitely come back. :)

8

Lesley

8 Jun 2023

·

Stayed 1 night

Super friendly staff. Great location.

10

Souraya

21 May 2023

·

Stayed 2 nights

Great location and accommodation

10

Linda

17 Jul 2024

·

Stayed 2 nights

So many accommodation choices. Also very close to shops and marina for whale watching tours.

8

Simon

12 Mar 2024

·

Stayed 3 nights

Nice people convenient for kgari trip and beaches

10

Adam

21 Oct 2024

·

Stayed 1 night

Very clean property walking distance to beach.

10

Alexandra

1 Feb 2025

·

Stayed 4 nights

Wow! I was so pleasantly surprised by this amazing accommodation! Staying in a "budget" cabin, I wasn't expecting very much. My expectations were well and truly exceeded! The cabin is quite large, with separate living area and bedroom. The external bathroom was just outside the bedroom door and it also was huge! Not only was my cabin located just in front of the pool, but the actual caravan park is also in a great location just a short walk away from the beach, shops and local pub. The local tour operators for K'Gari (Fraser) Island were also happy to pick me up and drop me off from the accommodation. Most importantly, the cabins were easily to make an appropriate temperature and the beds were very comfy. 100% would stay again and recommend to all with zero hesitation.

8

Bianca

7 Feb 2023

·

Stayed 1 night

Nice clean room, good location two blocks from the beach, friendly staff.

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Dining

Not much dining feedback, but several guests liked the occasional on‑site food trucks.

Related guest reviews

6

Christine

30 Jul 2023

·

Stayed 2 nights

Room 158 - heavy cobwebs n spiders behind front curtains, dust fluff under furnishings table and chairs unsteady in need of major repairs. Very small studio unit especially for disabled people. I though with the beautiful retirement villages in the area the holiday parks would be of similar quality but alas not, shame we will not return. Grumpy's food van - excellent food hot n well cooked thank you!

10

Deepti

4 Oct 2025

·

Stayed 2 nights

The property was very well built, spacious and i loved when they had food truck on a long weekend. i would give feedback for common kitchen, which can be equipped with some very basic utensils coz not all people are carrying everything with them. like us we took a flight from Melbourne and we wanted to use common kitchen oven but we had nothing on us to cook our food. That’s something which can be considered. Rest our stay was nice and cosy

10

Anne

26 Oct 2023

·

Stayed 4 nights

The Burger Van on site over the weekend. Comfy bed,equipment kitchen and secure facility

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2	3
4	5 $83	6 $80	7 $86	8 $85	9	10
11 $85	12 $84	13 $84	14 $84	15 $84	16	17
18 $84	19 $85	20 $88	21 $85	22 $89	23	24
25 $102	26 $84	27 $83	28 $85	29 $83	30	31

Ingenia Holidays Hervey Bay

Prices for Ingenia Holidays Hervey Bay

Monthly average prices

About this property

Location

Room options

Studio Unit

Superior Cabin (1 Bedroom)

Retro Bel Air Caravan (With Private External Bathroom)

Villa (2 Bedroom)

1 Bedroom Budget Cabin (With Private External Bathroom)

Duplex Studio Pod

Superior Cabin (3 Bedroom)

Guest reviews of Ingenia Holidays Hervey Bay

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ingenia Holidays Hervey Bay

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $106	28 $109	29 $114	30 $114