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Holiday Inn - Brownsville by IHG - Image 1
Holiday Inn - Brownsville by IHG - Room
Holiday Inn - Brownsville by IHG - Room
Holiday Inn - Brownsville by IHG - Pool
Holiday Inn - Brownsville by IHG - Restaurant

Holiday Inn - Brownsville by IHG


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area...
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From

$109
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Holiday Inn - Brownsville by IHG offers spacious rooms and a convenient location near shopping and restaurants, but several reviewers noted maintenance problems with parts of the property during their stays.

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Facilities

Inconsistent

Cleanliness

Mixed

Service

Friendly

Location

Convenient

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2

Alberto

IAN-logo

last month

·

Stayed 1 night

Absolutely terrible experience. This place feels less like a hotel and more like a towing scam operation disguised as one. The customer service is awful. The staff are not openly rude, but they constantly play dumb whenever there is a serious problem to resolve. Nobody takes responsibility for anything. My vehicle was towed while I was literally checking into the hotel. I ended up paying almost $300 to get it back; and that was supposedly after a “discount.” Their system is ridiculous. They require you to place a small parking card on the dashboard to show you are a guest, BUT they only give you the card after you complete check-in. Meanwhile, the towing company is apparently circling the parking lot like vultures waiting to snatch vehicles before guests even finish registering. There is absolutely no common sense involved. No one checks whether the owner is inside checking in. No courtesy call. No warning. Nothing. If the card is not on the dashboard immediately, they tow you; even if you are actively becoming a paying customer. And the hotel staff could not care less. They act like this happens every day and like it is somehow your fault. Honestly, it feels like the hotel and towing company are working together to squeeze money out of guests. I have never seen such predatory treatment of customers in my life. Avoid this place unless you want your trip ruined and your wallet emptied before you even get to your room.
Absolutely terrible experience. This place feels less like a hotel and more like a towing scam operation disguised as one. The customer service is awful. The staff are not openly rude, but they constantly play dumb whenever there is a serious problem to resolve. Nobody takes responsibility for anything. My vehicle was towed while I was literally checking into the hotel. I ended up paying almost $300 to get it back; and that was supposedly after a “discount.” Their system is ridiculous. They require you to place a small parking card on the dashboard to show you are a guest, BUT they only give you the card after you complete check-in. Meanwhile, the towing company is apparently circling the parking lot like vultures waiting to snatch vehicles before guests even finish registering. There is absolutely no common sense involved. No one checks whether the owner is inside checking in. No courtesy call. No warning. Nothing. If the card is not on the dashboard immediately, they tow you; even if you are actively becoming a paying customer. And the hotel staff could not care less. They act like this happens every day and like it is somehow your fault. Honestly, it feels like the hotel and towing company are working together to squeeze money out of guests. I have never seen such predatory treatment of customers in my life. Avoid this place unless you want your trip ruined and your wallet emptied before you even get to your room.

10

Geraldine

IAN-logo

Mar 30, 2026

·

Stayed 1 night

Great staff!
Great staff!

6

Gerardo

IAN-logo

Mar 4, 2026

·

Stayed 2 nights

Room had a really bad odor and restroom was not clean properly , drugs were found on the floor of the restroom ….
Room had a really bad odor and restroom was not clean properly , drugs were found on the floor of the restroom ….

6

Mark

IAN-logo

Mar 2, 2026

·

Stayed 4 nights

Decent but the shower didn’t work well.
Decent but the shower didn’t work well.

10

David

IAN-logo

Feb 27, 2026

·

Stayed 2 nights

Clean room, excellent staff, and close to restraints and shopping
Clean room, excellent staff, and close to restraints and shopping

651 Sunrise Blvd, Brownsville, Texas, United States of America

Location

Located in Brownsville, Holiday Inn Brownsville by IHG is in the business district, a 2-minute drive from Sunrise Mall and 7 minutes from Gladys Porter Zoo. This hotel is 3.9 mi (6.2 km) from Brownsville Sports Park and 4.2 mi (6.7 km) from Valley Baptist Medical Center.

Sunrise Mall(0.6 miles)

Pet Smart Dog Park(0.7 miles)

Cinemark Sunrise Mall(0.8 miles)

Valley Regional Medical Center(1.5 miles)

Brownsville Tennis Center(2.9 miles)

Resaca de la Palma Battlefield(3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, but it is limited.


Cooked-to-order breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM for a fee, approximately USD 7.00 to 13.50 for adults and children.


Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

The hotel is located in Brownsville, just a 2-minute drive from Sunrise Mall and 7 minutes from Gladys Porter Zoo. It is approximately 3.9 miles from Brownsville Sports Park and 4.2 miles from Valley Baptist Medical Center.


Yes, there is an outdoor pool available, with access from 10 AM to 10 PM.


Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.


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