Name: Podollan Inn & Spa - Grande Prairie
Address: 10612 99th Avenue, Grande Prairie, Canada, Grande Prairie, Alberta, CA
Price range: $81–$85 per night
Rating: 8.25

What guests think

At Podollan Inn & Spa - Grande Prairie, travelers consistently praise friendly service, clean and comfortable rooms, and the made‑to‑order complimentary breakfast, while noting dated, dimly lit spaces, noisy elevators, and occasional maintenance or amenity issues.

Guests value the heated underground parking and central location near restaurants and shopping, though some traffic noise reaches road‑facing rooms. Housekeeping feedback is mixed, with reports ranging from spotless stays to missed details and occasional cleanliness problems. Rooms vary in size; several mention very low lighting, dated furnishings, and recurring TV or Wi‑Fi issues. Expect friendly service, a strong breakfast, and solid value if you can accept an older, darker property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated underground parking is a standout, especially in winter, though handicap spots can be misused. The on-site restaurant/lounge and spa are convenient, but the gym is very limited and elevators are noisy and occasionally problematic.

Related guest reviews

8

Adam

Mar 1, 2026

·

Stayed 2 nights

Friendly quick check in, room was comfortable and quiet, definitely appreciated having heated underground parking with the -30 temperatures.

4

Michelle

Oct 22, 2025

·

Stayed 2 nights

The pictures on the website made this hotel look updated and worth the price. I felt like it was false advertising. They had old mattress piled up outside on what looked like the patio, the elevator sounded like it was about to fall apart and the rooms, were clean, but very old. The fitness room was the size of closet and had 3 broken down machines that didn't even work.

10

Don

Oct 23, 2025

·

Stayed 1 night

Property is great. My only complaint is the fitness room. That’s very lacking and the equipment is not good

8

Diane

Nov 3, 2025

·

Stayed 1 night

Elevators are noisy. Actually kinda scary

10

Courtney

Jun 26, 2025

·

Stayed 1 night

Very kind front desk staff, nice bathrooms with shower and tub. Spa and restaurant are great with helpful staff. Clean and quiet!

2

Victoria

Aug 12, 2025

·

Stayed 1 night

I booked the suite; originally it was supposed to have a fireplace but they told me the one with the fireplace wasn’t available. No discount or anything provided. Then when I get to the room, the mini bar wasn’t stocked (which is something I utilize) and when I called down to get it stocked, they never came. I then went to use the bathroom and there was no soap. I called down and asked for soap, they said they would be up in a half hour but didn’t come for 2 hours (I had actually forgotten by that point). Then, I ordered food from the restaurant and asked to bill it to the room (it’s a $200 deposit so I figured they could do that); but they totally didn’t; I had to pay for it upon checkout, which isn’t the end of the world, just an extra thing on top of everything. Also, I got stuck in the elevator. Literally stopped for 5 minutes. Scariest 5 minutes ever; I couldn’t tell if we were on an actual floor or suspended in the air. Also, the treadmill in their “gym” was smashed with glass everywhere. Honestly, not the greatest stay. Breakfast was fabulous though.

10

CORINNE

Nov 21, 2025

·

Stayed 1 night

Great breakfast,fast service. Underground parking is great in the winter

6

Danielle

Jun 24, 2025

·

Stayed 2 nights

Room was good. The fitness room is a disaster though.. hardly anything in there, the treadmill was smashed and glass everywhere. No supplies like towels or cleaner for machines.

10

Ernie

Feb 2, 2026

·

Stayed 3 nights

The Handicap parking was taken both Friday & Sat. by someone who was NOT displaying a handicap sticker. Perhaps this could be monitored most especially with the freezing rain and slippery parking lot to have to walk across. Thank you.

10

MURRAY

May 13, 2025

·

Stayed 3 nights

It is a great hotel, in a superb location. My only suggestion would be: Get the elevators fixed! It sounds like they are on their last leg everytime the doors grind open! Beyond the elevators, the hotel was very clean and the restaurant was excellent. Get the elevators fixed...it is not a good first impression!

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Cleanliness

Cleanliness feedback is mixed: many report tidy rooms and bathrooms, while others note missed details, stained tubs or linens, pests, and cluttered or dirty hallways.

Related guest reviews

10

Edward

Nov 25, 2025

·

Stayed 1 night

It was a clean room. Nicely decorated for Christmas I really enjoyed the breakfast . The bed was comfortable Staff was friendly. I would highly recommend this Hotel

6

Cathy

Feb 17, 2026

·

Stayed 2 nights

The bathroom had so much dust on the surfaces, water stains on the floors and the mirrors were horribly dirty! The king bed is only a king in the width not the length as my 6’4” husband slept with his feet hanging out the end of the bed! Very small room for the price! The carpet in the hall was super dirty, there was a piece of toilet paper in the hallway when we arrived and two days later it was still there!

4

Byron

Feb 14, 2026

·

Stayed 1 night

The room was not very clean. There was only one face cloth in the bathroom. When I went to make coffee there was a moldy coffee pouch in the water canister. The nightstands have water damage on the top and wood gave me a splinter. It was only a small splinter. Found another persons sock in the couch.

10

Mr.Dennis

Dec 2, 2025

·

Stayed 1 night

The room was spotless, all the staff were great from the front desk to the cleaning staff. The staff for breakfast in the restaurant were all so great. I enjoy my stay very much. But no phone book in the rooms so can look up places around the city, to see and eat.

2

Jeffrey

Oct 5, 2025

·

Stayed 2 nights

Found out there was bed bugs and staff had no shame admitting it and no change of room or anything. Clogged sink. Dirty carpet

4

Richard

Aug 7, 2025

·

Stayed 3 nights

Bugs in the bedding

10

Elaine

Jun 11, 2025

·

Stayed 3 nights

The room and bathroom were lovely and clean. It was quiet and comfortable. The breakfast was excellent. The staff were all very nice. It was a very pleasant stay.

4

Jessa

Nov 16, 2025

·

Stayed 1 night

The bed had dirt and oil and you could see where the last person slept on it and there was a ton of black hair in the bed and fingerprints on the headboard. The toilet also smelt badly of urine and there was stains all along the wall. The room I slept in, was very loud and I could hear traffic all night. The breakfast was great. And the staff apologized for the state of the room, but no refund or credit was given or offered

4

BROOKLYN

Feb 3, 2026

·

Stayed 1 night

Unfortunately the sink was backed up. When I noticed, it was 11pm and the staff suggested I change rooms. It was too late and I had to go to bed at that point. Additionally, the bathtub was extremely stained to the point where it looked very dirty. I truly do not give bad reviews but I am extremely deterred from staying at this location in the future.

4

Bretney

Oct 24, 2025

·

Stayed 1 night

Dirty dishes on the floor in hallways. Garbage in the hallways. Hairs on the walls of shower. Mattresses and plastic outside by the parking stalls. Won't be back.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary in size; several mention very low lighting, dated or worn furnishings, and recurring TV or Wi‑Fi issues, with some road‑facing noise.

Related guest reviews

6

Kent

Jan 8, 2026

·

Stayed 1 night

Room was fine, staff are all extremely friendly. No one seems to know how to operate the televisions though. Not able to watch channels listed on their directory, and got no solution from the “handyman” they did however, offer to move us to a different room.

10

CRYSTAL

Nov 22, 2025

·

Stayed 1 night

The hotel is next to a major intersection. Non stop trucks and loud vechiles all night into the morning.

6

Mackenzie

Nov 24, 2025

·

Stayed 1 night

The tv remote didnt fully work. You could change chanels or volume but you couldnt access settings which normally wouldnt be a big deal but there was a part of a caption in the middle of the screen that wouldn't go away and you could not get into settings to try and make it go away. The room was clean and the staff were friendly. The fridge was quite loud throughout the night. The breakfast was good, bur limited.

6

Helen

Sep 4, 2025

·

Stayed 1 night

The television didn't work, called front desk, sent a technician and he couldnt fix it and said this is the only room that didn't get a new television and that they had problems with it, sorry but we can move you to another room, declined we had unpacked. The mirror light in the bathroom didn't work, would of been nice if it worked as it was dark to begin with in the bathroon.

8

Judy

Jan 20, 2026

·

Stayed 1 night

The hotel is a nice place to stay but the rooms aren’t very bright feels very dark in there.

10

Michael

Oct 5, 2025

·

Stayed 1 night

Quiet comfortable hotel...BUT the internet is brutal. To do my work, i need yo hotspot my phone. This should be a priority to address.

2

Josee

Nov 9, 2025

·

Stayed 1 night

Room is very dark and outdated.

6

Andy

Jan 10, 2026

·

Stayed 1 night

Rooms are adequate but tend to be poorly lit and run down. Clean though.

8

Barry

Nov 4, 2025

·

Stayed 1 night

Had no WIFI. My room was on the busy road side of the hotel. Very noisy. Breakfast was good.

6

Brenda

Jul 16, 2025

·

Stayed 1 night

Really bad lighting very dark in lobby and hallways. Blinds in room would not open. Breakfast was good but again the restaurant was very dimmly lit had trouble reading the menue.

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Service

Service is widely praised as friendly and accommodating across front desk and restaurant teams, with quick check-in noted. A few guests reported lapses in responsiveness or errors during check-in or issue resolution.

Related guest reviews

10

Edward

Nov 25, 2025

·

Stayed 1 night

It was a clean room. Nicely decorated for Christmas I really enjoyed the breakfast . The bed was comfortable Staff was friendly. I would highly recommend this Hotel

10

Rob

Sep 30, 2025

·

Stayed 1 night

Staff was great. Room was clean.

10

Mr.Dennis

Feb 28, 2026

·

Stayed 1 night

All the staff. front desk, cleaning crew, and restaurant breakfast staff were outstanding (polite, positive attitude).

10

Chantel

Sep 28, 2025

·

Stayed 1 night

Front end staff was amazing. Had an issue with reservation and they went above and beyond to accommodate and rectify the situation.

10

Lyla

Aug 24, 2025

·

Stayed 1 night

The staff were very polite and quick to offer assistance. We asked for an extra blanket which they brought up right away. We also had some difficulties with the remote (either it wasn’t working or we just weren’t smart enough to know how to use it) and they brought another one up right away. Breakfast was wonderful and free. The room was very affordable. We had booked a king bed with walk in shower and they upgraded to full bathroom. General cleanliness was good. Bed was very comfortable. My only criticism is I found the lighting quite dark.

4

Katelyn

Dec 28, 2025

·

Stayed 1 night

We were notified that there would be no breakfast or kitchen available at all at check in. Also no strawberries with our massage we booked in the spa because of this. When we got to our room it was nothing liked what I booked. Called the front desk 3 separate times to question the booking as I paid over $200 to stay in a suite and we were in a tiny room with out a jet tub or room to even turn around. After the 3rd call she checked the name on our reservation and she put us in the wrong room because she got the name wrong. I dont know how this happened since she saw my ID and I signed all the paperwork. We then had our massage and got put into the right room. It was nice enough, the jet tub goes crazy so we didnt use them as it was making everything wet around us even the carpet. Our towels were soaked but no where to hang them especiall with the water spitting everywhere. The rooms are definitely not sound proof as someone was working or cleaning right outside our door in the morning. The bathroom fan kept turning on sparatically through the night for abour 15 seconds. It woke us up numerous times. We then had to go elsewhere for breakfast as our breakfast that was included was not availbe and 0 compensation for anything. Overall I wouldnt choose this hotel again. I was booking for a relazing night away with my boyfriend from the kids but it ended being kind of a headache. The surrounding restaurants were excellent though. The Sawmill and Coras for breakfast.

10

Elke

Oct 12, 2025

·

Stayed 1 night

Friendly staff, nice room

10

Rob

Nov 10, 2025

·

Stayed 1 night

Staff is great as always.

10

Tammy

Jan 14, 2026

·

Stayed 1 night

The team at the front desk were so accommodating, helpful. Food was great ! Recommend this motel!

2

sebastien

Dec 27, 2025

·

Stayed 1 night

During my stay at the podolan in grande prairie i parked in the underground parking , and someone went into my truck and stole a few items out of it and ramsacked the entire truck , this would have happened in a 20min window from when i was there last , theres a verry good chance that whoever did it was staying at the hotel because you need a code to get in , when i brought it up to the front desk they did absolutely nothing to help they refused to contact the manager who is apparently the only one with access to the video footage and told me to return on monday this incident took place o. Friday night around 10pm , the camera would have given a description of suspect possibly a vehicle and most likely i could have retrieved my belongings but the lack of cooperation from the staff is ridiculous they put in zero effort to help and did not look concerned about me but more so about not wanting to disturb there manager , but hey thats the managers job if no one else is allowed access to the footage and a customer comes to you and says that its an emergency and that they are not taking the matter with the amount of seriousness that they should , i feel like an attempt should have been done to reach out at the very least , after that if the manager cannot be reached its out of there control but the minimum customer service would have been met

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AI-generated summary based on recent guest reviews

Location

Central and convenient for shopping, dining, and major roads. Some guests experienced traffic noise or idling trucks near the property.

Related guest reviews

8

Bobbi

Nov 8, 2025

·

Stayed 2 nights

Friendly staff and convenient location.

10

CRYSTAL

Nov 22, 2025

·

Stayed 1 night

The hotel is next to a major intersection. Non stop trucks and loud vechiles all night into the morning.

6

Donald

Aug 26, 2025

·

Stayed 1 night

The hotel is tough to get into despite being on one of the busiest intersections in town.

6

Tennille

Jul 5, 2025

·

Stayed 1 night

The room was in bad repair, walls, furniture have dents and shows excessive wear. The parking is terrible at the hotel as well. The hotel is close to amenities and dining.

10

Darrell

Sep 29, 2025

·

Stayed 1 night

Close to a lot of fun restaurants and pubs. Very good "free" breakfast

8

Daniel

May 12, 2025

·

Stayed 3 nights

Central to all amenities.

10

John Paul

May 10, 2025

·

Stayed 5 nights

Very close to downtown and shopping and tons of amenities

10

Shakib

Jun 3, 2025

·

Stayed 2 nights

Property was wonderful, easy to access and close to Highway 43 and 40. Ample parking and close to both the Old Trapper restaurant and JAX lounge. Great place to stay for a night or two.

8

Barry

Nov 4, 2025

·

Stayed 1 night

Had no WIFI. My room was on the busy road side of the hotel. Very noisy. Breakfast was good.

8

jaime

Nov 30, 2025

·

Stayed 7 nights

Breakfast and service good..with underground parking.. Close to all amnesties and casino..

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Dining

The made‑to‑order complimentary breakfast is frequently praised for quality, value, and service. Jax restaurant and lounge are well liked, though breakfast choices can be limited or service/availability inconsistent at times.

Related guest reviews

10

Edward

Nov 25, 2025

·

Stayed 1 night

It was a clean room. Nicely decorated for Christmas I really enjoyed the breakfast . The bed was comfortable Staff was friendly. I would highly recommend this Hotel

10

Ernie

Nov 30, 2025

·

Stayed 2 nights

All good except one night my wife Just wanted a piece of toast before bed at the restaurant and they wanted $10 for a slice of toast. That is totally ridiculous. Very unimpressed. I will never ever eat there.

6

Dan

Dec 29, 2025

·

Stayed 1 night

This was not what we have come to expect from this location. The room had a cracked window that had been siliconed and was very cold if the blinds were open. The other window blinds would only go up part way as the beaded cord was missing beads. Light bulbs were mismatched, some bright white others yellowish. We were looking forward to the breakfast that comes with the booking as it is usually excellent. When we checked in we were told the restaurant is closed so breakfast would not be available. There was nothing offered in leu of this. the underground parking was great and a balmy +17c compared to the -24c outside

10

Dawn

Oct 27, 2025

·

Stayed 1 night

The breakfast was included with the room. It was made to order which was nice change as usually there is a breakfast buffet when breakfasts are included with the room.

8

Kayla

Dec 16, 2025

·

Stayed 1 night

Staff is always really friendly. Food at the restaurant was really good.

8

DAVID

Nov 3, 2025

·

Stayed 2 nights

Great check and nice rooms. Breakfast was god but service was hit and miss

10

Rena

Jan 8, 2026

·

Stayed 1 night

Awesome breakfast

8

Elliott

Nov 26, 2025

·

Stayed 1 night

Very economical rate. Great breakfast included at the restaurant in the hotel!

10

Nicole

Jan 14, 2026

·

Stayed 3 nights

The staff at Jax always make my stay really good! The hunter chicken dinner is delicious.

8

Ken

Sep 20, 2025

·

Stayed 4 nights

I like the breakfast which was included. Breakfast was served in the restaurant with two choices, and comes with coffee and juice. The elevator carpet needs cleaning. The facilities are getting old and needs updating. Hallways are dimly lit, but I noticed the lighting was brighter than the last time I stayed here. Elevator doors squeeked and needs oiling. Overall, a pleasant stay. The nice breakfast brought me back to this hotel, as well as the good service level.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$79
March	$78
April	$79
May	$77
June	$82
July	$79
August	$84
September	$80
October	$81
November	$82
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $85	18 $83	19 $84
20 $82	21 $81	22 $82	23 $81	24 $83	25 $85	26 $85
27 $83	28 $85	29 $84	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $83	3 $82
4 $84	5 $82	6 $82	7 $83	8 $82	9 $83	10 $84
11 $83	12 $83	13 $83	14 $84	15 $83	16 $83	17 $83
18 $83	19 $84	20 $83	21 $84	22 $84	23 $84	24 $83
25 $83	26 $84	27 $84	28 $84	29 $84	30 $83	31 $84

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Queen Executive

Executive Suite

King Bachelor Full Bathroom

King Bachelor Walk in Shower

Podollan Suite

Family Suite, 1 Bedroom

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Podollan Inn & Spa - Grande Prairie

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Considering this hotel for your Grande Prairie trip?

Prices for upcoming dates