Name: Holiday Inn Express Grande Prairie by IHG
Address: 10226 117th Avenue, Grande Prairie, Canada, Grande Prairie, Alberta, CA
Price range: $118–$199 per night
Rating: 8.5

What guests think

Travellers describe Holiday Inn Express Grande Prairie by IHG as a clean hotel with spacious rooms and a convenient location near shopping and dining, though experiences vary around the pool's availability and occasional noise or maintenance hiccups.

Staff interactions are repeatedly praised for being courteous, helpful, and accommodating. Beds are comfortable, but some guests reported elevator or hallway noise and occasional issues like AC problems or slow-to-arrive hot water. Facilities see mixed feedback: the pool and hot tub are enjoyed when available, yet multiple reviews cite closures or limited hours; breakfast is generally well liked with hot options, though some found it basic. Expect a mostly comfortable, service-forward stay with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are popular when open, but several reviews report closures or limited hours. Parking is ample for many yet can feel tight when the hotel is full; there is no on-site EV charger.

Related guest reviews

8

Thomas

Aug 1, 2024

·

Stayed 1 night

I liked the clean and modern atmosphere of the hotel. Did not like the fact that the pool is only open 10-10. Hardly gives you any time to swim in the morning before you have to check out.

10

Daniel

May 27, 2023

·

Stayed 1 night

We stayed here and were extremely happy. Check in and out took 30 seconds. It was clean and quiet. Breakfast options included in price were amazing. Pool is huge and good hot tub. Our room was very clean. The staff were so nice. Highly recommend staying here!

2

Ernie

Dec 29, 2025

·

Stayed 1 night

The Pool is the only reason we booked this hotel...IF you are going to say a Hotel has a pool perhaps it should be actually working????? We checked in then by the sign not by the employee I read the pool was not in operation. She said I could phone you & cancel which of course you DO NOT have a phone number so I am wondering if I can get any rebate on this room charge?

6

Lin

Aug 16, 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

6

Shelley

Sep 1, 2023

·

Stayed 2 nights

What i didnt like was it said there was a operational pool and it was closed

10

Lesa

Mar 6, 2023

·

Stayed 1 night

Room was clean. Nice breakfast available in the morning. Staff were all very pleasant. Only issue would be that there’s not quite enough parking when the hotel is fully booked.

10

Angela

Aug 10, 2025

·

Stayed 2 nights

Great stay, kids loved the pool. Beds and pillows were very comfortable!

8

Elaine

Aug 25, 2023

·

Stayed 2 nights

Nice hotel, too bad the pool was not useable

10

Philip

Sep 8, 2025

·

Stayed 1 night

The hotel was great, with a reasonable breakfast provided. There is no EV charger here, but they did allow me to plug into the 120v outlets overnight which gave me a slight top-up on level 1.

8

Jeff

Mar 5, 2023

·

Stayed 1 night

Everything was great except parking. Parking lot is to small to for

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe clean rooms and well-kept common areas. However, several reviews report issues like dirty bathrooms or linens and occasional housekeeping misses.

Related guest reviews

6

Mitchell

Jul 28, 2025

·

Stayed 1 night

Room not clean

10

Tom

Nov 7, 2025

·

Stayed 1 night

Clean and nice

6

Lin

Aug 16, 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

10

Amanda

Jun 30, 2024

·

Stayed 1 night

Room was very clean and property was superb. Would stay again!!

6

Kerry

Oct 15, 2023

·

Stayed 1 night

The sofa bed had a dirty sheet on it. The pool is to cold. Everything else was fine.

6

Safraaz

Nov 21, 2025

·

Stayed 4 nights

I had issues with the cleanliness of my room in Sept - the bed had blood on it and when I told the front staff they brought me new sheets that I had to change my self. Also the clock had the wrong time and again when I told the front deck - I was told nothing can be done about it.

10

Colleen

Aug 19, 2025

·

Stayed 1 night

Nice and clean, quiet, beds are fantastic

6

Tyson

May 20, 2024

·

Stayed 1 night

Toilet bowl is not clean properly

8

Lori

Sep 3, 2025

·

Stayed 2 nights

It was a very clean and quiet place.

8

Nicole

Jul 6, 2025

·

Stayed 1 night

Staff were very friendly. Staff were cleaning light fixtures, tables in the hallways. Its nice to see a place that clean everything.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with comfortable beds and family-friendly suites. Some guests mention elevator or hallway noise and occasional maintenance issues such as noisy or faulty AC and delays for hot water; Wi-Fi problems were also noted.

Related guest reviews

10

Billy

Nov 22, 2023

·

Stayed 2 nights

Nice big rooms

2

AI QI

Jul 17, 2024

·

Stayed 1 night

elevator noise

8

Kimberley Gudrun

Nov 12, 2025

·

Stayed 2 nights

The hotel itself is great, although oddly laid out with the elevators seemingly in another building. The staff was very accommodating, even though we really didn’t interact a lot. The breakfast was very typical of hotels that offer it as included, in other words very basic. Our room was spacious and clean, and had a small opening window which is great to get some fresh air into the room. Our air conditioner was noisy as all get out, so thankfully the window helped. One terrible thing was how long it took to get hot water, regardless of the time of days. We are talking at least three minutes, maybe closer to four, didn’t time it. That is unacceptable on a number of levels, mostly for us, wasting water. Even if you shower a couple of minutes after your partner you have to wait again. For this reason alone we would not stay there again.

8

Kyle

Jun 2, 2024

·

Stayed 1 night

Easy check in, decent breakfast, the room with 2 queens and a pullout couch are huge are a great value

10

Cindy

Jul 28, 2025

·

Stayed 3 nights

Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.

10

Kenneth W

Sep 21, 2023

·

Stayed 2 nights

Newly renovated and very nicely done. Extremely friendly and helpful staff. Breakfast was very good. Would highly recommend this hotel to anyone.

6

Kaitlin

May 27, 2024

·

Stayed 2 nights

The doors all slam and don't have a soft close, hard to get a full night sleep so bring ear plugs

8

Wilford Dino

Aug 12, 2024

·

Stayed 1 night

Internet wifi problems.

4

Brady

May 1, 2025

·

Stayed 1 night

It was not soundproof at all, the AC/Heater unit was non functioning. It was probably the least appealing place I've stayed at I might as well have been in the neighboring rooms.

10

Holly

Jul 26, 2025

·

Stayed 1 night

Nice rooms. Had a suite. Perfect for a family.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating, and responsive. A few experienced overbooking or room-assignment errors and rigid check-in policies, plus an isolated service lapse during a social event.

Related guest reviews

2

Suzanna

Mar 16, 2025

·

Stayed 2 nights

I had booked two weeks prior for volleyball and when I checked in they said they had overbooked and moved me to a hotel 10 minutes away and with no pool and lesser quality rooms for same price. So my daughter didn’t stay so the her team. Very disappointed.

6

Michael

Jul 23, 2025

·

Stayed 1 night

When I checked in the king suite I booked was not available and had to settle for a lesser room for the same money. Not pleased

10

Mike

Nov 10, 2024

·

Stayed 1 night

Front desk staff was excellent.

6

Joseph

Aug 4, 2023

·

Stayed 1 night

Once my wife and I got the right room it was comfortable and had a great sleep. Breakfast was delicious. At first we were given the wrong room than we had reserved, and then given a room with someone in it, which made an awkward encounter. However the staff was very apologetic and did their best to make things right. I understand that people are humans and we all make mistakes. So after that hassle things were great!

10

Ken

Jan 6, 2024

·

Stayed 3 nights

Micky front desk was awsome to deal with Cleaning staff very helpful and accommodating Marilyn, the breakfast lady is super friendly, all round sweetheart

10

Kay

Jul 7, 2025

·

Stayed 1 night

Nice staff

10

Marcie

Jul 25, 2025

·

Stayed 2 nights

Everything was great! Staff were on top of things and were very helpful if we needed things.

10

Jayvin

Jul 14, 2025

·

Stayed 1 night

Excellent Service

2

Stacy

Feb 28, 2023

·

Stayed 1 night

Booked online with credit card, had photos of credit cards on phone. Wanted to check in with my two small children in the evening only to be told I had to have them(credit cards) there physically. How many of us have e- wallets now? I had pictures and ID or was more than willing to do “cash” deposit. Something so that I didn’t have to worry about my family and mines stay for the night. Needless to stay they wouldn’t work with me for anything. Went to Quality Inn next door and they even booked me a room based on only pictures. Terrible customer service Holiday Inn!!! Get with the times! And don’t leave a family hanging due to such a silly oversight! Won’t book with you again!

6

Ken

Nov 23, 2023

·

Stayed 1 night

At check in they told me about the customer appreciation with free pizza and beer. I had three small slivers of pizza and when I went back for more, I was basically scowled at by the lady serving for asking for another piece. There was lots left over so I’m not sure what the problem was. Everything else was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and convenient for shopping and dining, with easy driving access. A few guests had trouble finding the correct property due to similarly named Holiday Inn locations.

Related guest reviews

8

Pamela

Apr 10, 2023

·

Stayed 2 nights

The only problem was there are 2 properties with the same name and we went to the wrong one.

10

Bert

Apr 22, 2024

·

Stayed 1 night

It’s located in an area with little traffic but everything needed is within a few minutes drive.

10

Rebecca

Jun 26, 2025

·

Stayed 2 nights

Clean and centrally located

10

Kristina

Dec 21, 2023

·

Stayed 2 nights

Taxi drivers need to assure which hotel is the correct one as I had a taxi take me to the wrong Holiday Inn causing me to call a taxi again to get to the Express.

10

Rick

May 18, 2023

·

Stayed 2 nights

Very friendly staff, great hot breakfast. Lots of parking and close to shopping and dining options.

6

Joey

Jan 31, 2025

·

Stayed 1 night

Very hard to find

10

Jackie

Aug 26, 2024

·

Stayed 1 night

Central location

10

Paige

Mar 12, 2025

·

Stayed 2 nights

Very central, staff was amazing.

10

Chris

Feb 22, 2024

·

Stayed 1 night

Quick check in and nice rooms…. In the middle of Shopping Area

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with hot options and occasional extras like a Tuesday pizza-and-beer social. Some found the selection basic or inconsistent on weekends.

Related guest reviews

10

Daniel

May 27, 2023

·

Stayed 1 night

We stayed here and were extremely happy. Check in and out took 30 seconds. It was clean and quiet. Breakfast options included in price were amazing. Pool is huge and good hot tub. Our room was very clean. The staff were so nice. Highly recommend staying here!

10

Milton

Mar 27, 2025

·

Stayed 2 nights

They offer a wonderful breakfast .We also arrived on a Tuesday and enjoyed pizza. All staff very friendly.

8

Landon

Sep 19, 2023

·

Stayed 2 nights

Decent breakfast. Free Pizza and beer on tuesday night

8

Kimberley Gudrun

Nov 12, 2025

·

Stayed 2 nights

The hotel itself is great, although oddly laid out with the elevators seemingly in another building. The staff was very accommodating, even though we really didn’t interact a lot. The breakfast was very typical of hotels that offer it as included, in other words very basic. Our room was spacious and clean, and had a small opening window which is great to get some fresh air into the room. Our air conditioner was noisy as all get out, so thankfully the window helped. One terrible thing was how long it took to get hot water, regardless of the time of days. We are talking at least three minutes, maybe closer to four, didn’t time it. That is unacceptable on a number of levels, mostly for us, wasting water. Even if you shower a couple of minutes after your partner you have to wait again. For this reason alone we would not stay there again.

10

Cindy

Jul 28, 2025

·

Stayed 3 nights

Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.

6

Lin

Aug 16, 2025

·

Stayed 1 night

We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.

10

Rick

May 18, 2023

·

Stayed 2 nights

Very friendly staff, great hot breakfast. Lots of parking and close to shopping and dining options.

10

SHEENA

Nov 3, 2025

·

Stayed 2 nights

Beautiful facility! Clean rooms, Spacious and great breakfast!

10

Ronald

Nov 3, 2025

·

Stayed 3 nights

I didnt love the breakfast options on the weekend. They dont make bacon and by sunday it was the same things. I cant eat dairy so lots of options were cut out for me. I tried the sausages but they just werent the greatest imo. I prefer bacon. The staff were super friendly and accommodating. We switched hotels last minute and were glad we did. Emma our breakfast lady during the week was a gem to chat with. The front end staff were incredible, very friendly despite all the negative reviews about them. We spent 4 days there and not once was a staff member rude. The rooms smell and look clean and the beds were incredibly comfortable. Would stay here again any day!!

8

Esdra

Oct 10, 2025

·

Stayed 2 nights

Great Breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$127
February	$134
March	$134
April	$146
May	$148
June	$140
July	$129
August	$129
September	$150
October	$137
November	$131
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $121	18 $118	19 $121
20 $118	21 $170	22 $199	23 $160	24 $130	25 $134	26 $128
27 $134	28 $140	29 $154	30 $146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $138	3 $132
4 $135	5 $143	6 $164	7 $149	8 $141	9 $132	10 $132
11 $132	12 $144	13 $155	14 $155	15 $144	16 $143	17 $131
18 $133	19 $149	20 $159	21 $156	22 $152	23 $143	24 $146
25 $136	26 $149	27 $152	28 $152	29 $149	30 $146	31 $137

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed (Spa)

Standard Room, Multiple Beds (Feature)

Standard Room

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed with Sofa Bed (Feature)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Grande Prairie by IHG

Have a question?

Prices for upcoming dates