Name: Americas Best Value Inn Hobbs
Address: 211 North Marland Boulevard, Hobbs, New Mexico, United States of America, Hobbs, New Mexico, US
Price range: $60–$87 per night
Rating: 6.14

What guests think

Across recent reviews of Americas Best Value Inn Hobbs, guests repeatedly report severe maintenance issues, widespread outages of basics like Wi‑Fi, TV, and hot water, and a property in visible disrepair with unsafe walkways and disrupted check‑in.

Several guests arrived to find no rooms available due to leaks or overbooking, had keys that failed or opened occupied rooms, and faced difficulties obtaining refunds or help. Cleanliness feedback is frequently poor, citing dirty bathrooms, strong smoke or sewage odors, bugs, and wet carpets. Breakfast and coffee were commonly unavailable despite being advertised. Expect a budget stay with significant operational issues and uncertainty about essentials.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas and building are in poor repair, with unsafe stairs and walkways, a damaged front canopy, and lobby closures requiring window-only check‑in. Repeated leaks and plumbing problems disrupted stays.

Related guest reviews

2

mark

Oct 23, 2024

·

Stayed 5 nights

The property was in a very bad state of repair. There were holes in the metal stairs. The upper landing felt unsound. The room was dirty and was not maintained. There was no wifi.

2

RON

Aug 20, 2024

·

Stayed 1 night

The room looked like a crime scene. I wish I could post pictures with this review. The TV and Internet did not work. You conduct your business through 6 x 10“ hole in a window from outside. You are definitely in the bad part of town.

2

Alicia

Aug 3, 2024

·

Stayed 1 night

It had bugs in beds the stairs were unsafe the front is falling apart

2

Jeff

Aug 4, 2024

·

Stayed 1 night

Didn't get to stay. Despite Hotels.com saying there were rooms left ... the hotel actually had a leak and did not let me check in. They hotel itself had at keast 10 windows broken out and looked bombed out. Probably for the best.

2

shelby

Aug 4, 2024

·

Stayed 2 nights

It was terrible I booked online , got there just to find out they had “plumbing issues “ I was never notified or anything and then they still tried to charge my card..

2

Vanessa

Aug 14, 2024

·

Stayed 1 night

Non smoking rooms smelled like smoke…upstairs outside floor in bed bad condition, restroom was very dirty.

2

Deborah

Sep 17, 2024

·

Stayed 1 night

Met me outside no tv no internet no phone. Cover by office falling down. Refused me to stay

2

Robert

May 12, 2024

·

Stayed 2 nights

There wasn't anything good about this property. The driveway was damaged, everything was out of order, and the room smelled like sewage. Could not sleep there another night. The room was dirty, on top of it all didn't want to shower is how bad it was. The Windham name attached doesn't make it better.

2

Wendy

May 3, 2024

·

Stayed 2 nights

The hotel flooring outside on second floor was wooden slats that felt like you were going to fall through - there were even holes in areas. You couldn’t really pull in under the front due to it falling down and you had to check in outside a window bc the lobby was closed. The room was dingy and dirty and the bathroom light didn’t work.

6

Jimmy

Apr 7, 2024

·

Stayed 1 night

Check-in was done from outside. It was very windy and I couldn’t hear. Room was very clean. 5 star Refrigerator didn’t work. TV didn’t work. I had to take the lid off the toilet tank to flush toilet. Website advertised free breakfast but they didn’t have one.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe dirty rooms and bathrooms, lingering smoke or sewage odors in non‑smoking rooms, pests, and wet carpets. A rare review noted a very clean room.

Related guest reviews

2

Maria

Jul 1, 2024

·

Stayed 1 night

Tiene cucarachas

Translate

2

Alicia

Aug 3, 2024

·

Stayed 1 night

It had bugs in beds the stairs were unsafe the front is falling apart

2

Daniel

Oct 12, 2024

·

Stayed 1 night

Dirty, hairs hanging off of random objects in room, dirt everywhere. stains, no cable, no internet, left early because I had a no refund and it was not worth the hassle. NEVER staying here again.

2

Noel

Sep 2, 2024

·

Stayed 1 night

Place had no running water, dirty stained bathtub, peoples Pubic hair on the bathroom floor. No working Wifi just a rundown Hotel.

2

Osiris

Oct 19, 2024

·

Stayed 1 night

The bedroom is nasty

2

Vanessa

Aug 14, 2024

·

Stayed 1 night

Non smoking rooms smelled like smoke…upstairs outside floor in bed bad condition, restroom was very dirty.

2

MYLENE

Aug 26, 2024

·

Stayed 1 night

I didn’t like anything rooms smelled awful and everything was dirty

2

Diane

Oct 8, 2024

·

Stayed 1 night

Dirty

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2

Robert

May 12, 2024

·

Stayed 2 nights

There wasn't anything good about this property. The driveway was damaged, everything was out of order, and the room smelled like sewage. Could not sleep there another night. The room was dirty, on top of it all didn't want to shower is how bad it was. The Windham name attached doesn't make it better.

6

Jimmy

Apr 7, 2024

·

Stayed 1 night

Check-in was done from outside. It was very windy and I couldn’t hear. Room was very clean. 5 star Refrigerator didn’t work. TV didn’t work. I had to take the lid off the toilet tank to flush toilet. Website advertised free breakfast but they didn’t have one.

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AI-generated summary based on recent guest reviews

Rooms

In‑room amenities frequently malfunctioned: many reports of no Wi‑Fi, TVs not working, nonfunctional outlets or appliances, lack of hot or running water, and HVAC problems. Some guests also encountered broken or unreliable door locks.

Related guest reviews

2

mark

Oct 23, 2024

·

Stayed 5 nights

The property was in a very bad state of repair. There were holes in the metal stairs. The upper landing felt unsound. The room was dirty and was not maintained. There was no wifi.

2

Emerlene

Oct 17, 2024

·

Stayed 1 night

There was no internet nor TV, nor running water for shower. The key entry would not work and had to keep going back to reset. No Breakfast. No refund of money for the room. All of this should have been mentioned during reservation or they should have called and said they no longer have services and let people know they need to find another place to stay.

2

Mayra

Nov 21, 2024

·

Stayed 1 night

Is didn't have hot water, tv not working

2

RON

Aug 20, 2024

·

Stayed 1 night

The room looked like a crime scene. I wish I could post pictures with this review. The TV and Internet did not work. You conduct your business through 6 x 10“ hole in a window from outside. You are definitely in the bad part of town.

2

Leannda

Apr 22, 2024

·

Stayed 1 night

One of my rooms did not have a fitted sheet, the beds were uncomfortable, the heater wouldn't shut off, smoke detector had toilet paper wrapped around it, pube hair on bathtub, floor in room gave way in places, and walkway was unsafe (thought I would fall through)!

6

Chryss

Oct 7, 2024

·

Stayed 1 night

Tv doesnt work, No wifi, no warm water

2

Daniel

Oct 12, 2024

·

Stayed 1 night

Dirty, hairs hanging off of random objects in room, dirt everywhere. stains, no cable, no internet, left early because I had a no refund and it was not worth the hassle. NEVER staying here again.

4

Robert

Jul 28, 2024

·

Stayed 1 night

The place is/was in a state of disrepair while still being rented out. The shower wall in my room was caved in where there should be knobs, there was no shower curtain, there were no towels, etc. There was shampoo and body wash but without a method of showering they do little good. Also, none of the wall outlets in the room were operational except for the ones already in use. To charge my phone I had to unplug the only lamp that worked.

2

Wendy

May 3, 2024

·

Stayed 2 nights

The hotel flooring outside on second floor was wooden slats that felt like you were going to fall through - there were even holes in areas. You couldn’t really pull in under the front due to it falling down and you had to check in outside a window bc the lobby was closed. The room was dingy and dirty and the bathroom light didn’t work.

6

Jimmy

Apr 7, 2024

·

Stayed 1 night

Check-in was done from outside. It was very windy and I couldn’t hear. Room was very clean. 5 star Refrigerator didn’t work. TV didn’t work. I had to take the lid off the toilet tank to flush toilet. Website advertised free breakfast but they didn’t have one.

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AI-generated summary based on recent guest reviews

Service

Service feedback is largely negative: guests reported overbooking or being turned away due to leaks or plumbing issues, keys that failed or opened occupied rooms, and difficulties obtaining refunds or assistance. A few interactions were neutral or positive.

Related guest reviews

2

Johanna

Aug 4, 2024

·

Stayed 1 night

They gave me a room key and when I went to the room and opened the door, it was someone's room. They were in there!!! THIS HAPPENED TWICE!! The third time the door wouldn't even open. I left immediately and asked for a refund.

2

Quetzalcoatl

Apr 13, 2024

·

Stayed 3 nights

The owner, also they didn't have what they charged for. No breakfast, dirty rooms, the owner is awful.

2

Emerlene

Oct 17, 2024

·

Stayed 1 night

There was no internet nor TV, nor running water for shower. The key entry would not work and had to keep going back to reset. No Breakfast. No refund of money for the room. All of this should have been mentioned during reservation or they should have called and said they no longer have services and let people know they need to find another place to stay.

2

Leticia

Aug 4, 2024

·

Stayed 1 night

I paid for a room and did not get to stay the night. My stuff was in the room and I was not able to get the stuff out. I called the cops on the manger. The manger was not able to tell me where my stuff was. I need to know how I can get my money back and to get my stuff back.

2

Melinda

Aug 5, 2024

·

Stayed 1 night

Wasn’t even able to stay because they overbooked. Told I’d have to ask for a refund.

2

Robert

Oct 8, 2024

·

Stayed 2 nights

My room was "non-smoking" but it was nasty and smelled like cigars. The carpet was wet so i walked around the room in crocs. TV and wifi were down during my stay along with no breakfast. I asked for a credit towards my bill, but the guy at the front desk i dont think understood me.

2

Jeff

Aug 4, 2024

·

Stayed 1 night

Didn't get to stay. Despite Hotels.com saying there were rooms left ... the hotel actually had a leak and did not let me check in. They hotel itself had at keast 10 windows broken out and looked bombed out. Probably for the best.

2

Joanna

Oct 13, 2024

·

Stayed 1 night

Payed online when we got there we didn’t get the rooms they said they had problems an everything so they couldn’t give us the rooms so had to look for another place

2

shelby

Aug 4, 2024

·

Stayed 2 nights

It was terrible I booked online , got there just to find out they had “plumbing issues “ I was never notified or anything and then they still tried to charge my card..

2

Deborah

Sep 17, 2024

·

Stayed 1 night

Met me outside no tv no internet no phone. Cover by office falling down. Refused me to stay

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AI-generated summary based on recent guest reviews

Location

A few reviews described the surrounding area as rough or unsafe, including an attempted room entry at night. Otherwise, location specifics were rarely mentioned.

Related guest reviews

2

RON

Aug 20, 2024

·

Stayed 1 night

The room looked like a crime scene. I wish I could post pictures with this review. The TV and Internet did not work. You conduct your business through 6 x 10“ hole in a window from outside. You are definitely in the bad part of town.

2

Ricky

Jun 24, 2024

·

Stayed 1 night

The room was ok but at midnight a guy was trying to get into our room . Polive were called. Sketchy area

2

Jeff

Aug 4, 2024

·

Stayed 1 night

Didn't get to stay. Despite Hotels.com saying there were rooms left ... the hotel actually had a leak and did not let me check in. They hotel itself had at keast 10 windows broken out and looked bombed out. Probably for the best.

4

Cassidy

Jun 15, 2024

·

Stayed 1 night

It was an extremely unsafe place to stay. We actually ended up leaving and finding a different hotel. The lock on our door was broken off completely and the door looked broken into recently. There were red stains on the door. Not sure if it was blood or not.

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AI-generated summary based on recent guest reviews

Dining

Many guests said the advertised continental breakfast was not provided; some also noted no coffee. No other dining details were mentioned.

Related guest reviews

2

Quetzalcoatl

Apr 13, 2024

·

Stayed 3 nights

The owner, also they didn't have what they charged for. No breakfast, dirty rooms, the owner is awful.

2

Emerlene

Oct 17, 2024

·

Stayed 1 night

There was no internet nor TV, nor running water for shower. The key entry would not work and had to keep going back to reset. No Breakfast. No refund of money for the room. All of this should have been mentioned during reservation or they should have called and said they no longer have services and let people know they need to find another place to stay.

2

Gary

May 30, 2024

·

Stayed 1 night

Worse place I’ve ever stayed. The pool was full of debris, the shower head was full of calcium deposits, the ac was very loud, there was no coffee anywhere on the property, and there was no continental breakfast as advertised. The place should be condemned!

2

Robert

Oct 8, 2024

·

Stayed 2 nights

My room was "non-smoking" but it was nasty and smelled like cigars. The carpet was wet so i walked around the room in crocs. TV and wifi were down during my stay along with no breakfast. I asked for a credit towards my bill, but the guy at the front desk i dont think understood me.

6

Jimmy

Apr 7, 2024

·

Stayed 1 night

Check-in was done from outside. It was very windy and I couldn’t hear. Room was very clean. 5 star Refrigerator didn’t work. TV didn’t work. I had to take the lid off the toilet tank to flush toilet. Website advertised free breakfast but they didn’t have one.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $60	16 $66	17 $65	18 $82	19 $82
20 $82	21 $82	22 $82	23 $87	24 $82	25 $87	26 $82
27 $87	28 $87	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $86	3 $86
4 $87	5 $86	6 $87	7 $86	8 $87	9 $86	10 $87
11 $86	12 $86	13 $86	14 $86	15 $86	16 $87	17 $87
18 $87	19 $87	20 $87	21 $87	22 $87	23 $87	24 $87
25 $87	26 $87	27 $87	28 $87	29 $87	30 $87	31 $87

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About this property

Location

Room options

Room, 2 Double Beds

Room, 1 King Bed

Room, Multiple Beds (3 Double Beds)

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Americas Best Value Inn Hobbs

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