Candlewood Suites East Syracuse - Carrier Circle by IHG

the room was large and spacious. check in was fast and easy, with approachable and friendly staff. i enjoyed having an ice maker in the room. the bed was comfortable. my only negative was that the shower curtain didn't reach the bottom of the shower, and water continually got on the floor when i took a shower.

The room reeked of smoke and there weren’t any available rooms to move to. Tv didn’t work and front desk had to come to the room to fix it.

No absolutely not they had people watching building checling cars

The front desk Manager Rasheka Dennis was a super B****!!! Very Unprofessional. I came in and asked for tissue and she gave me a whole attitude about it. Mind you the hotel has been known not to have tissue at this establishment. (Another story) None the less I made a comment on a friend's facebook post in reference to the hotel not having toilet tissue and her attitude. What did she do with her unprofessional self, gets on the facebook post to address me. Mind you the hotel was never mentioned in the post. She is very much unprofessional and ignorant along with the General Manager who stood there and watched her argue with me!!! If you want good services dont spend your money there!!

I was a little put off by the lobby, it wasnt very attractive, seemed cluttered behind the desk. Room was excellent!