Is parking available at the property?

Self parking is available on-site for a fee of AUD 25 per night. Parking is limited, and height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately AUD 15.00 to 29 for adults and AUD 15.00 to 25.00 for children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for easy access to different floors.

What is the location like in relation to key landmarks?

The property is located in Greenwich, Sydney, within a 10-minute drive of Sydney Harbour Bridge and Circular Quay. Nearby attractions include North Shore Private Hospital (0.5 km), Royal North Shore Hospital (0.7 km), and Taronga Zoo (4.7 km). Public transport options are available nearby.

What are the policies for guests staying with children?

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mercure Sydney St Leonards

What guests think

At Mercure Sydney St Leonards, travellers consistently highlight friendly, accommodating staff, clean and comfortable rooms, and a straightforward, good-value experience focused on practical comforts rather than luxury, suitable for hospital visits and business stays.

The location works well for Royal North Shore hospitals, with buses nearby and trains or Metro within walking distance. Rooms are often spacious and quiet at the back, but front-facing options can pick up Pacific Highway traffic or occasional construction noise, and a few guests mention firm beds or tight shower layouts. On-site dining and secure basement parking are convenient, though some note limited cafe hours, fees or tight parking spaces. Expect a reliable, no-fuss base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site cafe/bar is convenient, secure basement parking is available (some note tight spaces and fees), and a courtesy shuttle to nearby transport and shops is appreciated.

Related guest reviews

10

Goran

Sep 7, 2024

·

Stayed 4 nights

Clean, conveniently located, with good underground parking. Recommended.

8

Susanne

Nov 25, 2024

·

Stayed 3 nights

Close to northern suburbs. Easy access to main roads. Undercroft parking $20 per day. Nice breakfast.

10

Diana

May 11, 2025

·

Stayed 1 night

Impressed with this hotel, you had enough room to move around, the bathroom was small but efficient and parking was free but car spots were small which made parking our Ford Ranger hard, but we managed. The restaurant was excellent, and the food presentation great, meal prices were good, but the wine list limited.

10

Roderick

Jul 31, 2025

·

Stayed 3 nights

The room and bathroom were immaculate, housekeeping excellent, desk staff friendly and helpful. Did not have occasion to use the bistro,so can't comment on that. The free morning shuttle to catch the Metro at Crows Nest is an excellent service, most helpful. It would be even better if you could book a pickup from Crows Nest in the afternoon. All in all, deserves its 4.5* rating. Would certainly stay here again.

10

Gerald

Jul 21, 2024

·

Stayed 1 night

The in-house cafe/bar is hugely convenient and served a great breakfast.

10

Debbie

Jul 4, 2025

·

Stayed 8 nights

The rooms were large and very clean and immaculate. The staff are very polite and helpful and always greet you with a smile. The restaurant had a great menu and cooked to perfection also very reasonable prices. It's also close to Royal North Shore hospital only a 10min walk away. They also have a free shuttle bus to drop you to near by shops. I'm definitely going to stay there again.

10

Maria

Mar 9, 2024

·

Stayed 1 night

Great little cafe on restaurant. Presentation and taste amazing.

8

FERDINANDUS

Jan 21, 2025

·

Stayed 1 night

The courtesy shuttle bus is a big plus

8

Fay

Sep 15, 2025

·

Stayed 1 night

Great value hotel - comfortable and clean. Parking was very handy and easy to access.

10

Lynette

Sep 23, 2025

·

Stayed 1 night

We have stayed regularly at the Urban over a number of months now. We are always greeted warmly and the rooms are very comfortable and good value for money. We like the fact that there is a small onsite restaurant that serves very tasty food. We will continue to stay here on our regular trips to Sydney.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and bathrooms are generally very clean and well maintained, with many praising housekeeping. A few guests reported issues such as missed cleaning, dusty curtains, or pests.

Related guest reviews

8

Ronald

Oct 6, 2025

·

Stayed 3 nights

They didn’t clean the toilet, bed not made properly so sheet kept on pulling off, didn’t replace milk or sugar for coffee. Staff friendly, food quality and speed was really good. Shower stall too small but there is nothing that can be done about that. Overall, nice people

4

Elham

Aug 31, 2025

·

Stayed 1 night

The cleanliness was definitely an issue. I found some hair on the bed ob my arrival. The room table lamp was broken. The staff were not friendly or helpful. I’m not gonna stay there again

10

Melissa

Nov 8, 2025

·

Stayed 1 night

Clean room. Great bed very comfortable, very quiet despite the location. Great stay

10

Chelsea

Aug 18, 2025

·

Stayed 1 night

Very clean and tidy. Large room with lovely view. A shower that didnt leak water all over the floor like other places. Comfortable bed. Nice dark curtains. Good air conditioning. On site parking.

10

Roderick

Jul 31, 2025

·

Stayed 3 nights

The room and bathroom were immaculate, housekeeping excellent, desk staff friendly and helpful. Did not have occasion to use the bistro,so can't comment on that. The free morning shuttle to catch the Metro at Crows Nest is an excellent service, most helpful. It would be even better if you could book a pickup from Crows Nest in the afternoon. All in all, deserves its 4.5* rating. Would certainly stay here again.

8

emma

Sep 21, 2025

·

Stayed 1 night

Very clean.

10

LAURENCE

Nov 1, 2025

·

Stayed 1 night

Very clean room comfortable bed

10

Pamela

Oct 26, 2025

·

Stayed 1 night

The room was exceptionally clean and the bed was very comfortable. All staff were friendly and welcoming.

4

Joanne

Jul 7, 2024

·

Stayed 1 night

Room is run down, filthy and dated. Shower was growing green slime. Bathroom is tiny. Not worth $250 pn. Go stay at a fancy hotel for price comparison.

6

GUMIN

Feb 19, 2023

·

Stayed 2 nights

전체적으로 만족하나 바퀴벌레를 봤습니다 ㅠㅠ 그 후로 잠을 설쳤네요 ㅠㅠ

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with some balconies and rear views. Front-facing rooms can be noisy from the highway or construction, and a few mention firm beds or cramped shower designs.

Related guest reviews

8

Stephen

Mar 31, 2025

·

Stayed 2 nights

Room was great. South view recommended. Unfortunately rain prevented use of balcony.

10

Andrew

Nov 30, 2025

·

Stayed 1 night

Great stay, large room & well appointed

10

John

Nov 18, 2025

·

Stayed 1 night

good size room with a great shower. Very quiet and a comy bed.

4

Janet

Apr 1, 2025

·

Stayed 1 night

4th floor new Shower can’t get in it. Only 6inches space to squeeze past the shower door to close it to be able to turn on taps or have a shower. Not usable at all.

10

Chelsea

Aug 18, 2025

·

Stayed 1 night

Very clean and tidy. Large room with lovely view. A shower that didnt leak water all over the floor like other places. Comfortable bed. Nice dark curtains. Good air conditioning. On site parking.

6

Stephen

Jun 10, 2024

·

Stayed 2 nights

Traffic noise Hard beds, difficult to sleep.

10

Andrew

Dec 16, 2024

·

Stayed 1 night

Rooms with balcony do not face street. So much quieter. Recommend.

6

Jennifer

Nov 25, 2025

·

Stayed 1 night

The room was clean but bed was lumpy and the pillows hard. All staff I encountered were helpful. I was roadside and the room was noisy. I had to ask the staff to see to loud and unruly people in the room next to me. The situation was sorted swiftly. I’ve often used this hotel and felt they may have given me a better room. Overall, convenient.

10

Norbert

Mar 24, 2025

·

Stayed 2 nights

We enjoyed the nice a spacious room of very good quality.

8

Alexis

Sep 10, 2025

·

Stayed 1 night

Great business hotel with helpful staff. The dining is well priced and delicious. Located on a main road so the front rooms are noisy even though they are double glazed. Its only a short taxi or uber to some great restaurants and pubs.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, welcoming and helpful across reception and dining. There are occasional frustrations around handling refunds or complaints.

Related guest reviews

10

Nick

Feb 25, 2024

·

Stayed 9 nights

The front of House team was fabulous, always helpful and able to answer any questions. It will always be my choice of hotel on the North Shore of Sydney.

8

Chad

Feb 5, 2025

·

Stayed 3 nights

The hotel staff were fantastic 👌. After an initial hiccup the staff made sure that they accoted my requests.

10

Belinda

Apr 17, 2025

·

Stayed 2 nights

I always love staying here - staff are friendly and helpful, room is always clean and comfortable. The price is incredibly good. Walking distance to everything! See you at my next work trip!!

2

Karyn

Nov 18, 2025

·

Stayed 3 nights

Did not consider some form of refund for emergency

10

Susan

Oct 23, 2024

·

Stayed 3 nights

The staff were very professional and friendly, and went out of their way to try to resolve a payment issue, though without success.

10

Megan

Jul 15, 2025

·

Stayed 1 night

Fantastic rooms. Great service.

10

FARAJ

Jan 27, 2026

·

Stayed 2 nights

Clean and simple room, hassle free. Friendly and welcoming staff.

10

Debbie

Mar 12, 2025

·

Stayed 1 night

I came to Sydney over the weekend for 2 days of training in Crows Nest. I really enjoyed my stay here. The staff were genuine and helpful, dealing with them at all times was great. The room was lovely and clean. The food at the restaurant downstairs was delicious and again the staff were very nice. Very convenient having a restaurant on ground floor after long days training. The last few times I’ve stayed in Sydney I’ve stayed at a few more expensive, bigger inner city hotels where the staff have been fancy, cleanliness was not amazing and it was a bit impersonal. I felt quite at home here. The same front of house staff were on board each day to help with anything I needed. I will be back, thank you for a great stay.

10

Denise

Apr 16, 2025

·

Stayed 2 nights

Helpful polite staff. Great off street parking in secure basement parking. Recommend the Cafe for breakfast and dinner. Will stay here again !

10

Georgia

Jul 5, 2025

·

Stayed 1 night

Great hotel, nice and clean. Staff were friendly and helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Royal North Shore and North Shore Private hospitals, with buses nearby and trains or Metro within walking distance. Being on the Pacific Highway brings easy access but some traffic noise and limited sightseeing nearby.

Related guest reviews

10

FERDINANDUS

Apr 29, 2025

·

Stayed 1 night

Well located

8

Edith

Mar 13, 2025

·

Stayed 1 night

Very convenient for the hospital.

10

LAURENCE

Aug 27, 2025

·

Stayed 1 night

Hotel was excellent, clean very spacious, great hair dryer and good toiletries. Cafe was reasonably priced. Reception staff very helpful. 15-minute walk to St Lenord's Station 25 minutes to Crowsnest metro station. There is a bus stop across the road. Would stay there again.

10

Kate

Oct 11, 2025

·

Stayed 3 nights

Excellent meals. Stayed for 4 nights and ate at the restaurant each night. Delicious. Easy walk to North Shore Private Hospital.

10

Samantha

Feb 2, 2025

·

Stayed 3 nights

24/7 gym. Good location. Handy cafe downstairs.

10

Damian

Nov 18, 2025

·

Stayed 1 night

Easy place to stay. 10 min walk to train or Metro.

8

Kylie

Dec 31, 2024

·

Stayed 3 nights

Great location, easy access to public transport. Basic room but had everything we needed for 3 nights. Helpful staff. Good sound proofing considering our room faced Pacific Highway!

10

Peter

Dec 29, 2024

·

Stayed 1 night

I stayed here for a night after arriving a day earlier than planned. It is away from the City center so the price was a lot more affordable. Not much to see or do in the immediate area but wouldbe good if you are working close by. The room was large and comfortable, with a balcony. Staff were friendly.

8

Alexis

Sep 10, 2025

·

Stayed 1 night

Great business hotel with helpful staff. The dining is well priced and delicious. Located on a main road so the front rooms are noisy even though they are double glazed. Its only a short taxi or uber to some great restaurants and pubs.

10

Julie

Jul 26, 2024

·

Stayed 1 night

Excellent hotel close to hospital and transport to sydney

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site cafe/restaurant and room service receive regular praise for tasty meals and good value. Some note limited opening hours on weekends, occasional quality inconsistencies, or extra surcharges for in-room dining.

Related guest reviews

8

Rowena

Jan 31, 2025

·

Stayed 5 nights

A very pleasant place to stay. The room was a nice size, clean and a comfortable bed. Food very good at onsite Sure Cafe. Disappointing that Cafe not open on weekends.

8

Courtney

Feb 10, 2024

·

Stayed 2 nights

Decent hotel, only complaint is that $5 surcharge on food if dining in room seems a lot

10

Lynette

Dec 2, 2025

·

Stayed 1 night

Nice welcome, same high standards although branding has changed. On site restaurant is great.

10

Lynette

Jun 7, 2025

·

Stayed 2 nights

Good value for money. Onsite restaurant is great for meals - tasty and reasonably priced.

10

Kate

Oct 11, 2025

·

Stayed 3 nights

Excellent meals. Stayed for 4 nights and ate at the restaurant each night. Delicious. Easy walk to North Shore Private Hospital.

10

Diana

May 11, 2025

·

Stayed 1 night

Impressed with this hotel, you had enough room to move around, the bathroom was small but efficient and parking was free but car spots were small which made parking our Ford Ranger hard, but we managed. The restaurant was excellent, and the food presentation great, meal prices were good, but the wine list limited.

10

Brookes

Feb 26, 2026

·

Stayed 3 nights

Modest but everything needed with an attention to detail. Excellent food for room service & restaurant.

10

machelle

Oct 28, 2025

·

Stayed 2 nights

Did not have breakfast but had a beautiful dinner last night

6

Kristian

Nov 6, 2024

·

Stayed 3 nights

Beds were made so tight you couldn't move or pull up sheets. I had heard thru reviews that restaurant was excellent however found substandard. Every meal had problems due to miscommunication due to staff not understanding or meals expected much more than eg for satay chicken a smear of satay sauce across plate

10

Debbie

Mar 12, 2025

·

Stayed 1 night

I came to Sydney over the weekend for 2 days of training in Crows Nest. I really enjoyed my stay here. The staff were genuine and helpful, dealing with them at all times was great. The room was lovely and clean. The food at the restaurant downstairs was delicious and again the staff were very nice. Very convenient having a restaurant on ground floor after long days training. The last few times I’ve stayed in Sydney I’ve stayed at a few more expensive, bigger inner city hotels where the staff have been fancy, cleanliness was not amazing and it was a bit impersonal. I felt quite at home here. The same front of house staff were on board each day to help with anything I needed. I will be back, thank you for a great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $353
4 $144	5 $131	6 $154	7 $154	8 $144	9 $144	10 $171
11 $137	12 $154	13 $191	14 $202	15 $185	16 $185	17 $241
18 $112	19 $126	20 $161	21 $161	22 $135	23 $142	24 $166
25 $113	26 $128	27 $198	28 $170	29 $174	30 $176	31 $274

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $144	3 $160	4 $196	5 $198	6 $158	7 $202
8 $147	9 $176	10 $212	11 $227	12 $215	13 $180	14
15 $146	16 $212	17 $215	18 $212	19 $176	20 $158	21 $180
22 $146	23 $164	24 $215	25 $216	26 $210	27 $158	28 $164
29 $147	30 $162

Mercure Sydney St Leonards

About this property

Location

Room options

Privilege, Junior Suite, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Classic Room, 1 King Bed

Superior Room, 1 King Bed, Patio

Classic Room, 2 Twin Beds

Guest reviews of Mercure Sydney St Leonards

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure Sydney St Leonards

Prices for upcoming dates