Hôtel Des Quatrans

Staff was very helpful and courteous.

Very helpful staff. Close to everything and especially restaurants like Monsieur Louis on Pl. Saint-Sauveur. Only small complaint would be how tight the bathroom was. A tall person would have trouble sitting on the toilet in the room I had on the 4th floor. But nice view from the balcony.

Overall property needs some TLC (paint, hallways, no wifi, bathroom amenities)

The hotel was very clean and comfortable. Easily walkable to train station, restaurants, interesting areas of Caen. We stayed there to visit Juno beach on the Normandy coast. The only reason I gave 4 out of 5 stars was the lady behind the front desk barely glanced up at us when we came and went, couldn’t be less interested in us. When we checked out early, she couldn’t store our luggage because she was full, so we had to drag our bags around for 4 hours waiting for the train. It was very disappointing.

Sound insulaton is poor, all the door hinges are squeaky, and the bedding cover stunk like rags. I have asked the duvet comforter to be changed because the stinky bedding cover was touching the comforter and the smell got passed on, but they denied to change for me because they said they could only change every 3 days. Absolutely poor service and unfriendly receptionists.