Banyan Tree Mayakoba
563 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
563 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Banyan Tree Mayakoba, les prix par nuit s'élèvent en moyenne à 563 $US pendant le mois le moins cher (septembre) et à 1 533 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 1 272 $US |
| février | 1 116 $US |
| mars | 1 101 $US |
| avril | 1 171 $US |
| mai | 864 $US |
| juin | 568 $US |
| juillet | 565 $US |
| août | 601 $US |
| septembre | 563 $US |
| octobre | 777 $US |
| novembre | 822 $US |
| décembre | 1 533 $US |
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sept. · 563 $US
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Le plus cher : décembre (env. 1 533 $US)
Le moins cher : septembre (env. 563 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Lorsqu'il commence à faire beau, vous pouvez passer une journée sous le sig...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Lorsqu'il commence à faire beau, vous pouvez passer une journée sous le signe de la détente en faisant une partie de golf ou un petit saut à la plage privée de l'hébergement. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Playa del Carmen, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 308 mètres carrés et comprenant un espace de conférence et 4 des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à Sands Beach Club, un restaurant avec terrasse qui offre une jolie vue sur la mer. C'est le lieu idéal pour un dîner détente en amoureux ou en famille, mais si vous préférez cependant le confort de votre chambre, un service d'étage 24 h/24 est à votre disposition. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 3 bars/lounges. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.
Chambres
Les 161 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon ou patio aménagé. Une télévision connectée 50 pouces avec chaînes numériques assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
Pratique pour explorer Playa del Carmen, Banyan Tree Mayakoba se situe face à l'océan, à moins de 15 minutes en voiture de Parcours de golf El Camaleon Mayakoba et de Rue commerçante Quinta Avenida. Cet hôtel au bord de la plage se trouve à 18,9 km de Parc à thème écologique Xcaret.
À proximité
Parcours de golf El Camaleon Mayakoba(1.3 miles)
Chun-Zumbul (site de plongée)(1.6 miles)
Club de golf de Gran Coyote(2.2 miles)
Playa Xcalacoco(3 miles)
Parc écologique Tres Rios(3.6 miles)
Plaza 28 de Julio(4.4 miles)
Église Guadalupe(4.6 miles)
Plage de Punta Esmeralda(4.7 miles)
Temazcal Natura(5.1 miles)
Plage Playa 88(5.4 miles)
Plage principale de Playa del Carmen(5.4 miles)
Plage Avenida Colosio(5.5 miles)
Mario Villanueva Madrid(5.6 miles)
Plaza Las Américas(6 miles)
Super Chedraui Selecto Avenida 10(6.1 miles)
Aéroport international Cozumel (CZM)(27 miles)
Aéroport international de Cancún (CUN)(31.6 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Quintana Roo, Mexique
Parcours de golf El Camaleon Mayakoba (1.3 miles)
Chun-Zumbul (site de plongée) (1.6 miles)
Club de golf de Gran Coyote (2.2 miles)
Playa Xcalacoco (3 miles)
Parc écologique Tres Rios (3.6 miles)
Plaza 28 de Julio (4.4 miles)
Options de chambre
9
Harmony Three-Bedroom Beachfront Pool
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 6
5856 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
7
Bliss Pool Villa
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
2863 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
7
Beachfront Lanai Pool Suite -King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1894 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
7
Beachfront Terrace Pool Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1765 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
14
Three-Bedroom Family Residence
Détails de la chambre
2 Très Grands Lits Doubles
et 2 Lits Simples
Couchages 6
4198 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
5
Oceanfront Veranda Pool Suite King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1711 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
5
Wellbeing Sanctuary Pool Villa King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
3914 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Oceanfront Veranda Pool Suite Queen
Détails de la chambre
2 Grands Lits Doubles
Couchages 2
1711 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
5
Serenity Two Bedroom Pool Villa
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
5210 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
6
Harmony Two-Bedroom Lagoon Pool Villa
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
5210 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
6
Oceanfront Balcony Pool Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1604 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
7
Lagoon & Sunset Rooftop Pool Villa
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1991 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
4
Serenity Pool Villa
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
3229 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
7
Beachfront Lanai Pool Suite -Queen
Détails de la chambre
2 Grands Lits Doubles
Couchages 2
1894 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine profonde
Avis des voyageurs
9.2
Superbe
Basé sur 999 avis vérifiés
Qui séjourne ici ?
Affaires
4%
Couples
65%
Familles
21%
Groupes
7%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Banyan Tree Mayakoba, les clients apprécient systématiquement le cadre magnifique, riche en nature, et les villas privées spacieuses avec piscine, ainsi que le service chaleureux et attentionné. Ils notent toutefois que les restaurants sur place sont très chers et que l'établissement, de grande taille et étendu, nécessite l'utilisation de vélos ou de navettes.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Banyan Tree Mayakoba, les clients apprécient systématiquement le cadre magnifique, riche en nature, et les villas privées spacieuses avec piscine, ainsi que le service chaleureux et attentionné. Ils notent toutefois que les restaurants sur place sont très chers et que l'établissement, de grande taille et étendu, nécessite l'utilisation de vélos ou de navettes.
Beaucoup soulignent le cadre paisible au bord de la plage et du lagon, l'excellent spa et les activités agréables comme les excursions en bateau ou écologiques. Les inconvénients récurrents comprennent d'éventuels problèmes d'entretien ou de rénovation, une qualité variable des restaurants et des bruits occasionnels à proximité de certains équipements. Attendez-vous à une retraite luxueuse et privée avec des prix élevés.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des jardins luxuriants avec des piscines privées dans les villas, un spa réputé, un club de plage et des excursions en nature/en bateau se démarquent, avec des vélos et des voiturettes de golf utilisés pour se déplacer dans l'immense complexe hôtelier. Certains signalent des problèmes d'entretien de la piscine ou du jacuzzi, des petites surfaces de plage/piscine et des perturbations dues aux travaux.
Avis de voyageur à ce sujet
10
Kyle
22 janv. 2025
·
A séjourné 8 nuits
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31 juil. 2025
·
A séjourné 4 nuits
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 mai 2023
·
A séjourné 2 nuits
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8 août 2025
·
A séjourné 3 nuits
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13 oct. 2025
·
A séjourné 6 nuits
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26 avr. 2025
·
A séjourné 2 nuits
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3 juil. 2024
·
A séjourné 3 nuits
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7 juil. 2024
·
A séjourné 7 nuits
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20 sept. 2024
·
A séjourné 5 nuits
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les villas sont fréquemment décrites comme très propres et bien entretenues. Cependant, plusieurs critiques font état de lacunes en matière d'entretien ou de propreté, telles que des odeurs d'égout, des zones de piscine sales ou vieillissantes, des fuites et des objets qui ne sont pas retirés rapidement.
Avis de voyageur à ce sujet
6
james
4 mars 2025
·
A séjourné 3 nuits
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24 mars 2024
·
A séjourné 5 nuits
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 mai 2023
·
A séjourné 2 nuits
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1 mars 2026
·
A séjourné 2 nuits
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4 juin 2025
·
A séjourné 5 nuits
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 juin 2025
·
A séjourné 6 nuits
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4 mars 2025
·
A séjourné 5 nuits
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2 juil. 2023
·
A séjourné 8 nuits
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20 sept. 2024
·
A séjourné 5 nuits
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les villas privées spacieuses avec piscines et espaces extérieurs sont un atout majeur, offrant confort et intimité. Certains clients notent des éléments datés ou du bruit provenant d'équipements dans quelques logements, et une partie des chambres les plus anciennes nécessitent une mise à jour.
Avis de voyageur à ce sujet
10
Adam
24 mars 2024
·
A séjourné 5 nuits
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31 juil. 2025
·
A séjourné 4 nuits
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 mai 2023
·
A séjourné 2 nuits
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20 déc. 2022
·
A séjourné 19 345 nuits
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31 janv. 2023
·
A séjourné 3 nuits
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8 août 2025
·
A séjourné 3 nuits
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27 mai 2025
·
A séjourné 4 nuits
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26 mai 2023
·
A séjourné 2 nuits
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3 févr. 2025
·
A séjourné 6 nuits
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme chaleureux, attentionné et proactif, les concierges étant fréquemment reconnus et des surclassements occasionnels proposés. Certains signalent des incohérences telles qu'un service lent ou difficile à joindre, des avantages VIP non honorés et une coordination irrégulière des restaurants.
Avis de voyageur à ce sujet
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28 sept. 2025
·
A séjourné 4 nuits
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6 oct. 2025
·
A séjourné 3 nuits
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11 nov. 2025
·
A séjourné 3 nuits
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4 juin 2025
·
A séjourné 5 nuits
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19 févr. 2024
·
A séjourné 4 nuits
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21 avr. 2024
·
A séjourné 3 nuits
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25 févr. 2026
·
A séjourné 5 nuits
Staff are incredible!
Staff are incredible!
10
Tomoyo
24 mars 2025
·
A séjourné 4 nuits
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8 oct. 2024
·
A séjourné 1 nuit
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé au cœur des lagunes et de la plage de Mayakoba, l'établissement offre un cadre paisible, privé et sûr. Le complexe est étendu et difficilement accessible à pied ; les clients utilisent des vélos ou des voiturettes de golf, et pour dîner en dehors de l'hôtel, il faut généralement prendre la voiture pour se rendre en ville.
Avis de voyageur à ce sujet
10
Robert
24 juin 2024
·
A séjourné 4 nuits
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16 janv. 2025
·
A séjourné 7 nuits
Really private and safe.
Really private and safe.
10
Unji
11 nov. 2025
·
A séjourné 3 nuits
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9 mars 2024
·
A séjourné 2 nuits
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26 avr. 2025
·
A séjourné 2 nuits
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21 avr. 2025
·
A séjourné 4 nuits
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4 mars 2025
·
A séjourné 5 nuits
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26 mai 2023
·
A séjourné 2 nuits
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19 juil. 2025
·
A séjourné 7 nuits
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les clients louent plusieurs établissements, notamment Saffron, et beaucoup apprécient la nourriture en général, mais une plainte récurrente est le prix très élevé. Les avis sur la qualité et la rapidité sont mitigés, avec un service lent et des plats décevants aux côtés de repas et de petits déjeuners succulents.
Avis de voyageur à ce sujet
10
Stephen
9 févr. 2025
·
A séjourné 3 nuits
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21 nov. 2025
·
A séjourné 7 nuits
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31 janv. 2023
·
A séjourné 3 nuits
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4 juin 2025
·
A séjourné 5 nuits
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 juin 2025
·
A séjourné 6 nuits
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13 oct. 2025
·
A séjourné 6 nuits
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21 avr. 2024
·
A séjourné 1 nuit
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21 avr. 2024
·
A séjourné 3 nuits
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8 août 2024
·
A séjourné 5 nuits
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19 juil. 2025
·
A séjourné 7 nuits
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Eric
4 déc. 2025
·
A séjourné 9 nuits
Hotel d’excellent niveau dans un cadre exceptionnel
Hotel d’excellent niveau dans un cadre exceptionnel
10
marc
28 juil. 2024
·
A séjourné 4 nuits
.
.
10
Lilia
7 juin 2024
·
A séjourné 1 nuit
Bien
Bien
10
Victor S.
12 juil. 2022
·
A séjourné 2 nuits
.
.
10
Carlos
il y a 3 jours
·
A séjourné 4 nuits
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-16: NO DATA
- 2026-09-17: 817.2786665604248USD
- 2026-09-18: 805.199577555786USD
- 2026-09-19: 805.199577555786USD
- 2026-09-20: 634.0128293569335USD
- 2026-09-21: 606.3623095568847USD
- 2026-09-22: 678.1676590554199USD
- 2026-09-23: 697.9006862279052USD
- 2026-09-24: 770.5343897752684USD
- 2026-09-25: 770.5343897752684USD
- 2026-09-26: 779.3722213016357USD
- 2026-09-27: 693.2451879526367USD
- 2026-09-28: 629.047328826416USD
- 2026-09-29: 487.95934761700437USD
- 2026-09-30: 770.5343897752684USD
- 2026-10-01: 770.5343897752684USD
- 2026-10-02: 770.5343897752684USD
- 2026-10-03: 770.5343897752684USD
- 2026-10-04: 706.8555129556884USD
- 2026-10-05: 708.8454822348632USD
- 2026-10-06: 702.456983781494USD
- 2026-10-07: 571.537882199829USD
- 2026-10-08: 568.6448080455322USD
- 2026-10-09: 751.9624874340819USD
- 2026-10-10: 780.4842361711425USD
- 2026-10-11: 753.6196859307861USD
- 2026-10-12: 714.4854916271972USD
- 2026-10-13: 718.7953286307372USD
- 2026-10-14: 718.7953286307372USD
- 2026-10-15: 778.4942668919678USD
- 2026-10-16: 778.4942668919678USD
- 2026-10-17: 716.8053593515624USD
- 2026-10-18: 719.7902782418212USD
- 2026-10-19: 719.7902782418212USD
- 2026-10-20: 718.7953286307372USD
- 2026-10-21: 718.7953286307372USD
- 2026-10-22: 818.2935824184569USD
- 2026-10-23: 863.0677861143798USD
- 2026-10-24: 888.9373166866454USD
- 2026-10-25: 888.9373166866454USD
- 2026-10-26: 888.9373166866454USD
- 2026-10-27: 897.1593471229247USD
- 2026-10-28: 742.674889923828USD
- 2026-10-29: 719.7902782418212USD
- 2026-10-30: 718.7953286307372USD
- 2026-10-31: 716.8053593515624USD
- 2026-11-01: 743.1524685394287USD
- 2026-11-02: 751.6297166516113USD
- 2026-11-03: 751.6297166516113USD
- 2026-11-04: 743.934584963745USD
- 2026-11-05: 861.077816835205USD
- 2026-11-06: 896.4454662232665USD
- 2026-11-07: 888.9373166866454USD
- 2026-11-08: 738.6949513654785USD
- 2026-11-09: 738.6949513654785USD
- 2026-11-10: 738.6949513654785USD
- 2026-11-11: 800.3838589058837USD
- 2026-11-12: 861.077816835205USD
- 2026-11-13: 861.077816835205USD
- 2026-11-14: 861.077816835205USD
- 2026-11-15: 760.0979974669189USD
- 2026-11-16: 775.0890760177001USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. La carte de paiement utilisée lors de la réservation est celle qui devra être présentée à l'arrivée.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Le petit déjeuner buffet coûte environ 56.8 USD par adulte et environ 28.4 USD par enfant.
- Animaux de compagnie : 60 USD par animal et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Cyclisme
Pêche
Aire de jeux
Piscine extérieure
Bicycle Tour Information
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit