Name: Hotel Porta Felice & Spa
Address: Via Butera, 45, Kalsa, Palermo, Italy, Palermo, Province of Palermo, Italy
Rating: 8.43

Guest reviews

8.4

Very good

Based on 640 verified reviews

Who stays here?

Business

8%

Couple

60%

Family

14%

Group

12%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across feedback, travellers describe Hotel Porta Felice & Spa as a well-located base for exploring Palermo on foot, with friendly staff, spacious rooms, and a rooftop breakfast and bar area praised for quality, views, and relaxing atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Anne M

20 Feb 2026

·

Stayed 1 night

Everything was right on target. The hotel is very clean, the restaurant has been wonderful for both breakfast and dinner, the staff from the room attendance to the front desk have been lovely.

8

Deborah

17 Dec 2025

·

Stayed 1 night

Road view and construction across the street not ideal

10

Nickole

10 Nov 2025

·

Stayed 5 nights

Friendly staff, very clean and comfortable rooms. Pretty close to a lot of great destinations and restaurants.

10

sylvia

7 Nov 2025

·

Stayed 2 nights

Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.

6

Mark

2 Nov 2025

·

Stayed 2 nights

No spa opening times until 3pm and at a cost of 20 Euros a time. Guests should be able to use a sauna or steam surely within the room rate and be able to enjoy in the mornings?

Via Butera, 45, Kalsa, Palermo, Italy

Location

With a stay at Hotel Porta Felice & Spa, you'll be centrally located in Palermo, within a 5-minute drive of Ballaro Market and Via Roma. This spa hotel is 3 mi (4.9 km) from Palermo Harbour and 6.8 mi (11 km) from Mondello Beach.

Palazzo Butera(0.1 Miles)

Church of Santa Maria della Pieta(0.1 Miles)

International Puppet Museum(0.1 Miles)

Via Vittorio Emanuele(0.1 Miles)

Porta Felice(0.1 Miles)

Church of Santa Teresa alla Kalsa(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

A complimentary self-serve breakfast is served daily from 7 AM to 10 AM, providing a convenient start to the day.

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.

A roundtrip airport shuttle is available for a surcharge of EUR 55 per person (one-way) and can be arranged through the hotel.

The hotel provides wheelchair-accessible paths of travel, elevators, and other facilities to accommodate guests with disabilities.

The hotel is situated in the heart of Palermo, within a 15-minute walk of Via Roma and Quattro Canti. It is approximately 3 miles from Palermo Harbour and 6.8 miles from Mondello Beach, making it a convenient base for exploring the city.

Children are welcome at the hotel, and all guests, including children, must be present at check-in and show a government-issued photo ID.

Cribs are available for a fee of EUR 10.00 per day. It is advisable to request cribs in advance to ensure availability.

Hotel Porta Felice & Spa

Amenities

Property description

Book on Vio