Delta Hotels by Marriott™ Marrakech Eden Andalou
"Clean beds"
"Great beds"
"Well-priced internet"
"Immaculate rooms"
"Rooms were well sized"
Amenities
Airport shuttle
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
Property description
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a complimentary water park, and a lazy river. This hotel also features complimentary wi...
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a complimentary water park, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 9 km.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Dining
Enjoy international cuisine at Atlas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 253 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
Located in Marrakech, Delta Hotels by Marriott™ Marrakech Eden Andalou is in the suburbs, within a 15-minute drive of Noria Golf Club and Assoufid Golf Club. This all-inclusive hotel is 4 mi (6.5 km) from Samanah Golf Club and 6.9 mi (11.1 km) from Menara Gardens.
What's nearby
Eden Aquapark(0.2 miles)
Fairmont Royal Palm Marrakech Golf Course(1.8 miles)
Noria Golf Club(3.1 miles)
Oasiria Water Park(3.7 miles)
Samanah Golf Club(4 miles)
Atlas Golf Marrakech(4.1 miles)
Assoufid Golf Club(5.1 miles)
M'hamid Qdim Hospital(5.4 miles)
Maatallah Mosque(5.8 miles)
Bab Agnaou(6.5 miles)
Les Bains de Marrakech(6.5 miles)
Moulay Al Yazid Mosque(6.5 miles)
Saadian Tombs(6.6 miles)
Avenue Mohamed VI(6.7 miles)
Bab El Djedid(6.9 miles)
The nearest major airport is Menara Airport (RAK)(6 miles)
Select dates to continue
From
$268
/ night
Guest reviews
8.8
Fabulous
Based on 2,647 verified reviews
Who stays here?
Business
2%
Couple
26%
Family
51%
Group
18%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Eden Andalou Aquapark & Spa, guests often highlight very friendly staff, spacious rooms, a family focused aquapark and pools, and abundant buffet choices, plus a quiet out of town location helped by a handy free shuttle into Marrakech.
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What guests think
At Eden Andalou Aquapark & Spa, guests often highlight very friendly staff, spacious rooms, a family focused aquapark and pools, and abundant buffet choices, plus a quiet out of town location helped by a handy free shuttle into Marrakech.
Common drawbacks include some dated areas, cold or partially heated slides, and extra charges within the all inclusive (for example, ice cream or indoor pool), with evening entertainment and activities better for families than for couples or teens. Rooms are generally large and comfortable but a few report maintenance issues, noisy ventilation or AC, and unreliable WiFi. Overall, expect a lively, family oriented resort with strong service and good value but some inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews praise the pools, large waterpark, daily activities and evening shows, with a free shuttle into Marrakech and a spa many enjoyed. Recurring drawbacks include cold or partly heated slides, some dated areas, and extra charges for the indoor pool; the gym was closed or limited for a few stays.
Related guest reviews
8
RIDA
Oct 22, 2025
·
Stayed 2 nights
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
8
Sanaa
Jun 29, 2025
·
Stayed 3 nights
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
10
gilbert
Oct 27, 2025
·
Stayed 4 nights
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
10
Willy
Oct 27, 2025
·
Stayed 5 nights
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
8
Susan
Oct 19, 2025
·
Stayed 7 nights
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
8
Lylian
Apr 26, 2025
·
Stayed 4 nights
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
10
Diane
Dec 23, 2022
·
Stayed 19,348 nights
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
10
Phillip
Nov 7, 2025
·
Stayed 4 nights
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
Dec 3, 2024
·
Stayed 6 nights
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
10
Simon
Nov 13, 2025
·
Stayed 9 nights
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the hotel and rooms as very clean and well maintained. However, a few report ants in rooms, late or inconsistent housekeeping, and areas showing wear.
Related guest reviews
10
Michael
Jul 24, 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
10
Frid Azad
Dec 27, 2025
·
Stayed 7 nights
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
4
Younes
Aug 3, 2024
·
Stayed 4 nights
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
4
Akram
Sep 3, 2025
·
Stayed 3 nights
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
10
Eloise
Oct 19, 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
8
Muhammad Fraz
Nov 21, 2025
·
Stayed 3 nights
Staff was friendly, rooms were clean , decent restaurant's
Staff was friendly, rooms were clean , decent restaurant's
4
Agathe
Jul 26, 2023
·
Stayed 7 nights
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
10
Hadj Sami
Jan 12, 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
4
Louise
Sep 9, 2025
·
Stayed 4 nights
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Nadia
Aug 3, 2024
·
Stayed 8 nights
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are repeatedly described as large and comfortable, with many families appreciating the space. Some guests note dated fixtures, bathroom issues, noisy ventilation or AC, and missing in room tea or coffee; WiFi can be unreliable.
Related guest reviews
10
Michael
Jul 24, 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Jennifer
Feb 27, 2025
·
Stayed 3 nights
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
6
Shazia
Aug 18, 2025
·
Stayed 6 nights
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
Jan 12, 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
8
nasima Akhtar
Mar 1, 2025
·
Stayed 6 nights
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
8
mohammad
Aug 26, 2023
·
Stayed 5 nights
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
6
Roseline
Nov 17, 2025
·
Stayed 7 nights
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
8
Soneya
Jun 8, 2025
·
Stayed 6 nights
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
10
Dave
Mar 31, 2025
·
Stayed 7 nights
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
8
Anne
May 3, 2025
·
Stayed 5 nights
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive and hardworking across departments, from animation to restaurant teams. Some guests, however, experienced slow or unhelpful reception or admin, rude staff in the spa or tour office, and occasional check in or keycard issues.
Related guest reviews
10
Wendy
Mar 11, 2025
·
Stayed 7 nights
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
Oct 19, 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
10
Mona
Jan 11, 2026
·
Stayed 1 night
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
10
Hadj Sami
Jan 12, 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Shazna
Oct 9, 2025
·
Stayed 3 nights
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
4
Louise
Sep 9, 2025
·
Stayed 4 nights
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Dave
Mar 31, 2025
·
Stayed 7 nights
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
10
Joel
Jul 28, 2025
·
Stayed 3 nights
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
6
Pabel
Feb 24, 2025
·
Stayed 3 nights
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
10
Nuala
Feb 19, 2026
·
Stayed 5 nights
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
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AI-generated summary based on recent guest reviews
Location
Set outside central Marrakech, the hotel is quiet and about 15–20 minutes from the airport and medina. A free shuttle helps access the city, but advance booking is recommended and there is little within walking distance.
Related guest reviews
10
Michael
Jul 24, 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Sanaa
Jun 29, 2025
·
Stayed 3 nights
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
8
Jennifer
Feb 27, 2025
·
Stayed 3 nights
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
10
SYEDUL
Aug 29, 2024
·
Stayed 6 nights
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
8
nasima Akhtar
Mar 1, 2025
·
Stayed 6 nights
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
10
Phillip
Nov 7, 2025
·
Stayed 4 nights
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
Dec 3, 2024
·
Stayed 6 nights
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
8
Ifsa
Jul 6, 2025
·
Stayed 2 nights
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
10
SYEDUL
Aug 29, 2024
·
Stayed 7 nights
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
8
Martyn
Apr 8, 2024
·
Stayed 7 nights
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
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AI-generated summary based on recent guest reviews
Dining
Buffets are frequently praised for variety and taste, with live stations and daily grills mentioned in several reviews. Repeated critiques note repetitive menus, some extra charges in the all inclusive (e.g., ice cream or certain drinks), and occasional inconsistencies such as a weaker à la carte experience.
Related guest reviews
8
Rehana
Jun 1, 2025
·
Stayed 7 nights
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
10
Wendy
Mar 11, 2025
·
Stayed 7 nights
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
Oct 19, 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
6
Shazia
Aug 18, 2025
·
Stayed 6 nights
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
Jan 12, 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Simon
Feb 23, 2025
·
Stayed 7 nights
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
8
Guruprasad
Nov 5, 2024
·
Stayed 5 nights
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
10
Simon
Nov 13, 2025
·
Stayed 9 nights
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
10
Juliana
Oct 3, 2024
·
Stayed 5 nights
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
10
Nuala
Feb 19, 2026
·
Stayed 5 nights
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
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AI-generated summary based on recent guest reviews
10
Dawood
Apr 25, 2026
·
Stayed 5 nights
Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond
Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond
8
Fazeela
Apr 20, 2026
·
Stayed 7 nights
Great hotel and really want to come back. Heated pool was brilliant, only issue it’s not very big and full of kids and I did come out smelling funky compared to coming out of the other pools I suspect lots of little kids may be peeing in the pool? Room was good, brilliant to have 2 sinks a bath and a shower and a separate toilet, toilet has a bidet but would be better to have a proper bum washer (Muslim shower) instead had all amenities needed, cleaning was good but basic. Balcony is a small one but good. Buffet is delicious something for everyone, but repetitive, lots of taglines and salads, always a pizza bar, wok station, pasta station. BBQ was great. Restaurants. Moroccan one brilliant and delicious and authentic tasting with brilliant service, don’t bother with the Asian one starters were good but the mains tasted like ready meals. Aqua park. Brilliant. I couldn’t see any showers which most Aqua parks have which is a shame. Lifeguards are everywhere but I did notice very often they were on their phones a lot, maybe because it was quiet when we went. Animation was good, we only discovered animation and party at the aqua park on the final night. This wasn’t advertised anywhere we just thought there was entertainment in the conference rooms. We did sleep early most nights though! Beautiful hotel, surroundings, trees, well maintained outdoor spaces and Riad style parts of the hotel. Stunning and luxurious feeling. Fantastic place for a family holiday!
Great hotel and really want to come back. Heated pool was brilliant, only issue it’s not very big and full of kids and I did come out smelling funky compared to coming out of the other pools I suspect lots of little kids may be peeing in the pool? Room was good, brilliant to have 2 sinks a bath and a shower and a separate toilet, toilet has a bidet but would be better to have a proper bum washer (Muslim shower) instead had all amenities needed, cleaning was good but basic. Balcony is a small one but good. Buffet is delicious something for everyone, but repetitive, lots of taglines and salads, always a pizza bar, wok station, pasta station. BBQ was great. Restaurants. Moroccan one brilliant and delicious and authentic tasting with brilliant service, don’t bother with the Asian one starters were good but the mains tasted like ready meals. Aqua park. Brilliant. I couldn’t see any showers which most Aqua parks have which is a shame. Lifeguards are everywhere but I did notice very often they were on their phones a lot, maybe because it was quiet when we went. Animation was good, we only discovered animation and party at the aqua park on the final night. This wasn’t advertised anywhere we just thought there was entertainment in the conference rooms. We did sleep early most nights though! Beautiful hotel, surroundings, trees, well maintained outdoor spaces and Riad style parts of the hotel. Stunning and luxurious feeling. Fantastic place for a family holiday!
10
Patrick
Apr 10, 2026
·
Stayed 3 nights
Awesome. Will keep coming back.
Awesome. Will keep coming back.
8
John-Paul
Apr 7, 2026
·
Stayed 3 nights
Great staff. Family hotel, safe, lovely food.
Great staff. Family hotel, safe, lovely food.
2
Jalal
Apr 5, 2026
·
Stayed 5 nights
We have never experienced such a disappointing stay at a 5-star hotel before. The hotel in no way lives up to the standard of a 5-star all-inclusive hotel. Firstly, the service at the restaurants is practically non-existent. No one comes to ask if you need anything or want something to drink. Only at the end of our 11-day stay did we meet two waiters, Abdelsalam and another colleague, who were actually friendly and attentive. Otherwise, there was generally zero service. The staff at the bar by the music area appear very negative, and when you approach it, it feels like you are a nuisance. One employee named Youssef in particular had a very negative impact on the experience. The toilets at the aquapark are beyond criticism – they are reminiscent of toilets from a summer festival, very dirty and often without paper. In the large aquapark area, there is only water and soda available, which you have to get yourself. There is no service where the staff offers anything. The plastic glasses that drinks are served in are very unhygienic. When you ask for a bottle of water, it is refused citing their rules. As a family with three children who have paid for all inclusive, you expect that basic things like ice cream for the children are included. This is not the case here - ice cream costs extra (around 50 dirhams per ice cream) which is completely unacceptable. It should be clearly stated on the hotel website what is included and what is not. During our stay it rained for two days
We have never experienced such a disappointing stay at a 5-star hotel before. The hotel in no way lives up to the standard of a 5-star all-inclusive hotel. Firstly, the service at the restaurants is practically non-existent. No one comes to ask if you need anything or want something to drink. Only at the end of our 11-day stay did we meet two waiters, Abdelsalam and another colleague, who were actually friendly and attentive. Otherwise, there was generally zero service. The staff at the bar by the music area appear very negative, and when you approach it, it feels like you are a nuisance. One employee named Youssef in particular had a very negative impact on the experience. The toilets at the aquapark are beyond criticism – they are reminiscent of toilets from a summer festival, very dirty and often without paper. In the large aquapark area, there is only water and soda available, which you have to get yourself. There is no service where the staff offers anything. The plastic glasses that drinks are served in are very unhygienic. When you ask for a bottle of water, it is refused citing their rules. As a family with three children who have paid for all inclusive, you expect that basic things like ice cream for the children are included. This is not the case here - ice cream costs extra (around 50 dirhams per ice cream) which is completely unacceptable. It should be clearly stated on the hotel website what is included and what is not. During our stay it rained for two days
Km 4, Route d'Amezmiz, Marrakech, Morocco
Location
Located in Marrakech, Delta Hotels by Marriott™ Marrakech Eden Andalou is in the suburbs, within a 15-minute drive of Noria Golf Club and Assoufid Golf Club. This all-inclusive hotel is 4 mi (6.5 km) from Samanah Golf Club and 6.9 mi (11.1 km) from Menara Gardens.
Eden Aquapark(0.2 miles)
Fairmont Royal Palm Marrakech Golf Course(1.8 miles)
Noria Golf Club(3.1 miles)
Oasiria Water Park(3.7 miles)
Samanah Golf Club(4 miles)
Atlas Golf Marrakech(4.1 miles)
Property Policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Delta Hotels by Marriott™ Marrakech Eden Andalou
Yes, parking is available on-site and is complimentary for guests. However, it may be limited.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Yes, pets are allowed with a fee of MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500. Service animals are exempt from fees.
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee.
Yes, complimentary airport shuttle services are available 24 hours. Guests must contact the property 48 hours prior to arrival to arrange pick-up.
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to contact the property for details.
The hotel is located in the suburbs of Marrakech, approximately 4 miles (6.5 km) from Samanah Golf Club and 6.9 miles (11.1 km) from Menara Gardens. It is also just 0.3 km from Eden Aquapark.
Yes, the property features three outdoor pools, including a heated pool and a children's pool. Pool access is available from 9:00 AM to 6:00 PM.
Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests should inquire directly for details.
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for information regarding additional sleeping arrangements.
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This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Half Board plans must book meals in advance.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: MAD 500 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: MAD 500 per accommodation, per stay plus MAD 500 one-time cleaning fee
- Late check-out fee: MAD 80
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
General
Salon
Free Breakfast
Children's Club (free)
Children's Games
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Activities
Garden
Golf Course (nearby)
Playground
Fitness Facilities
Child Pool
Water Park Access (free)
Lazy River
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Terrace
Turkish Bath/Hammam
Waterslide
Services
Business Center
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
Laundry service
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Fireplace in Lobby
Gift Shops or Newsstand
Laundry Facilities
Lifeguard (on site)
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Parking
Airport shuttle
Free Parking
Airport Transportation - Pickup (free)
Area Shuttle (free)
Parking (Self) (free)
Internet
Free Wi-Fi