Name: Aparthotel Basztowa
Address: ul. Basztowa 24, Kleparz, Kraków, Poland, Kraków, Lesser Poland Voivodeship, Poland
Rating: 8.57

Guest reviews

8.6

Fabulous

Based on 1,333 verified reviews

Who stays here?

Business

5%

Couple

48%

Family

13%

Group

21%

Solo

12%

What guests think

AI-generated summary based on recent guest reviews

Aparthotel Basztowa offers a central base steps from Krakow’s Old Town and the main station, with many guests praising spacious, characterful rooms, a varied breakfast, and generally helpful staff, while recurring drawbacks include no elevator, many stairs, and tram noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Neal

Feb 10, 2026

·

Stayed 2 nights

Excellent location between railway / bus station and Old Town. No coffee maker in room, only a kettle and instant coffee packets.

10

Gabriel

Feb 8, 2026

·

Stayed 1 night

All good

10

And

Nov 29, 2025

·

Stayed 1 night

Awsome large rooms with comfy beds and large toilets, great location and minimal walk to old town and markets.

8

Lydia

Nov 12, 2025

·

Stayed 4 nights

Spacious, good quality room with traditional, great quality furnishings, high ceiling and parquet floor (lovely!). The hotel reception is int he building next door, but the environment is very warm and welcoming. Only thing preventing 5 stars is the check out experience was very abrupt and rushed feeling.

6

Malwina

Oct 4, 2025

·

Stayed 1 night

The hotel is close to the main station and to the main square. The room was spacious and airy. Bed is comfortable, however the pillow is pretty much non existent. The shower hose leaked and with the water pressure being low already its pretty hard to have a decent shower.

ul. Basztowa 24, Kleparz, Kraków, Poland

Location

Located in Kraków City Centre, a neighborhood in Kraków, Aparthotel Basztowa is near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, parking is available on-site. There is a fee of PLN 70 per pet, per day. Reservations are not required.

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately PLN 65 for adults and children.

Yes, pets are allowed, specifically dogs. A fee of PLN 70 per pet, per day applies, but service animals are exempt from fees and restrictions.

Check-in starts at 14:00 and ends at 23:59. Check-out is required by 11:00. Early or late check-in/check-out may be available upon request.

Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained from the front desk.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is centrally located in Kraków City Centre, near a train station, Wawel Castle, and Oskar Schindler Factory. It is also close to Main Market Square.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Cribs are available for a fee of PLN 60 per day, and rollaway beds are available for a fee of PLN 130 per day. Advance request or confirmation may be required.

Aparthotel Basztowa

Amenities

Property description

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