Name: Gretna Hall Hotel
Address: Gretna Green, Gretna, Scotland, United Kingdom, Gretna, Dumfries and Galloway, GB
Price range: $155–$215 per night
Rating: 8.2

What guests think

Gretna Hall Hotel draws consistent praise for its friendly, helpful staff, clean and comfortable refurbished rooms, and convenient location for stopovers and local attractions, though several reviews note small bedrooms and bathrooms, occasional noise, and some service or facility hiccups.

Guests frequently enjoy the food and breakfast, with good variety and quality, though a few note limited items, slow service at busy times, and pricey drinks. The historic building offers attractive grounds and easy parking, but accessibility can be tricky due to many stairs, a reported broken lift, and EV chargers that did not work for some. Overall, it’s a solid choice for convenient stays and wedding visits in Gretna.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with attractive grounds, bar and restaurant, and easy parking. Accessibility and amenities can be inconsistent, with many stairs, a reported broken lift and EV chargers not working; the hotel also hosts frequent weddings.

Related guest reviews

6

Matthew

May 27, 2024

·

Stayed 1 night

Friendly staff and all reasonably modern. Room was comfortable but small with frosted glass windows. Booked based on presence of EV chargers but they wouldn’t work, leading to inconvenience. Breakfast could have done with being a little earlier.

8

alan

Nov 2, 2024

·

Stayed 1 night

Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent

10

Tina

Apr 24, 2023

·

Stayed 2 nights

Stayed at Gretna Hall Hotel for 2 nights for my niece's wedding Staff very helpfuland friendly Room was very modern and clean Bar and restaurant lovely. Again, very helpful staff Beautiful grounds and photo areas Hotel is just a 5 minute walk into Gretna town Would definitely recommend

8

mrs r e

Nov 13, 2025

·

Stayed 1 night

Mix of decor in this interesting old building The amazing number of staff Food good All felt positive - would stay again Would recommend

10

Jonathan

Sep 25, 2024

·

Stayed 1 night

Nice room, standard size hotel room, but beds are good. Bar and restaurant are nice. Probably good to check if there’s a wedding on, obviously this is a wedding hotspot, two on during our stay but we weren’t really affected by them.

10

Hilary

Jun 10, 2025

·

Stayed 1 night

Lovely property in beautiful grounds. Room lovely with comfortable beds. Breakfast very tasty.

10

Daniel

Jun 8, 2023

·

Hadn't been to the hotel for about 8 years what a difference in this time bar area restaurant and rooms have been updated to a lovely standard and the staff are all dressed in there smart uniforms This is not to say we didn't enjoy ourselves 8 years ago it was just nice to go back and get a lovely surprise how much it had been updated As for our stay we had a warm welcome at reception and then with the bar and restaurant staff thay were all nice over our 2 day Stay Only concern would be the prices at the bar we noticed some of the people going out to the nearest bars to drink wasn't like that 8 year ago it was more in line with the bars around the area and was away busy in the hotel Other than this thanks for a lovely time

8

Andrew

Jul 22, 2025

·

Stayed 1 night

Very good overnight spot. Easy parking, interesting location. Decent breakfast. The hallway had lots of small staircases which was tricky with a pram and baby luggage. The bathroom in the room had a very mysterious heat source behind the mirror that was inescapable during the heatwave on the day. No obvious way to turn it off. But it was ok with the door closed.

8

Stuart

Oct 25, 2023

·

Stayed 2 nights

Lovely reception at the desk. Lovely rooms and comfortable beds. But lots of stairs. Good selection of drinks at the bar, and not badly priced. Restaurant food was delicious but wine was expensive. Only downside was breakfast. It seemed to be short staffed (or maybe too many wedding guests for the number of staff) and therefore the selection of available foods was variable. So close but easy to improve.

8

Stan

Oct 9, 2023

·

Stayed 2 nights

It was OK. We were wedding guests so it was chosen by the bride. We travelled a long way so stayed two nights. Our bed was a standard double. I'm still getting over it,how did we ever cope before getting our king size. The shower doors were missing a runner so the bathroom flooded and the lift was broken and our room was on the second floor so we had to carry the luggage up, and then down again when we checked out. Breakfast buffet was good though

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and public areas very clean and well kept. A few report lapses such as stained carpets, marks on walls, or bathroom maintenance issues.

Related guest reviews

8

Mark

Jun 8, 2025

·

Stayed 1 night

Very clean room and comfortable not much of a view though breakfast very good.

10

valerie

Nov 23, 2025

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Stayed 1 night

Friendly staff, room lovely and clean

8

jacqueline

Dec 12, 2024

·

Stayed 3 nights

We booked our 3 night stay for our Wedding Anniversary. 30 years!! It was a lovely relaxing break. The staff are all amazing. Courteous, competent, friendly, professional and always willing to help. The lady who seems to be in charge of the restaurant (can't quite remember her name but she has been working at the hotel for many years) is so good at her job and seems to be so aware and supportive of the needs of both the clients and staff. The staff all go over and above to maintain the welcoming environment in the hotel. Our criticism would be;- The bathroom needs somewhere to hang the towels. The basic room was very small, making it very difficult getting round the bed without banging your knees on the dressing table. The mattress was a little uncomfortable with corded ridges. Very flat,basic pillows could be a little more luxurious!!! We reported, on day 1 that the bathroom radiator wasn't working but this still needs remedial work. If this was fixed you would save on heating costs as it would be sufficient without using the main radiator in the bedroom. Overall we had a lovely stay at the hotel, which was over and above with regard to cleanliness. The double glazing was also very good. We will return (and recommend your hotel to friends) but maybe in a larger room.

4

Andrew

Aug 3, 2024

·

Stayed 1 night

The experience wasn’t brilliant due to a small room which wasn’t cleaned thoroughly. There were coffee stains on the wall, dirt on the carpet and the bare was extremely small. Guest gather outside the hotel door to smoke which was directly below or window resulting in cigarette smoke smells in the room. The breakfast room was chaotic with only one toaster and coffee machine for all guests, resulting in long queues and cold food.

10

PETER

Feb 9, 2025

·

Stayed 1 night

Property was very clean and quiet staff very friendly and polite

10

Stephen

Nov 7, 2025

·

Stayed 1 night

Room emaculate and exellent friendly service

10

Leslie

Oct 25, 2025

·

Stayed 1 night

Nice room, very clean and tidy. Friendly helpful staff.

10

Hazel

Nov 4, 2023

·

Stayed 1 night

Staff brilliant. Breakfast good. Wedding meal Luke warm, bland, dry tasteless. Empty salt sellers. Felt like a bridal conveyer belt. Carpets in rooms dirty. Marks on all walls. Not the romantic wedding venue we expected. Not a four star hotel. More like a basic 3 star.

6

Andrew

Apr 27, 2023

·

Stayed 1 night

Didn't like : Cracked sink, mould in the bathroom. Bar staff condescending. The outside render is falling off and looks run down.

10

David

Aug 3, 2024

·

Stayed 1 night

Room was very modern, fresh and clean!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from modern and comfortable to very compact, with several noting tiny bathrooms and some beds or pillows (especially sofa beds) lacking comfort. Noise can affect certain rooms due to traffic or nearby wedding receptions.

Related guest reviews

10

Sarah

Sep 30, 2025

·

Stayed 1 night

Room was nicely decorated, comfortable. Good tv. Shower room ideal for our needs. Breakfast was good, lots of choice and fresh. Only slight fault was noise of traffic as we had window open

8

Graham

Nov 24, 2024

·

Stayed 2 nights

We enjoyed our stay. Lots of weddings going on, as you would expect, so music tends to go on to midnight - best to have a room furthest away from the wedding reception. Good cooked breakfast with some other choices. Nice grounds and friendly staff.

8

Jaspal

Aug 2, 2025

·

Stayed 1 night

Great service from all staff, spacious family room with great breakfast. We were on an overnight stay to break up a long journey - pity the family room is placed so close to the function room where we heard the thud of music for hours from a wedding reception.

6

Launie

Oct 6, 2025

·

Stayed 1 night

The food was pretty good. The staff was amazing. Great story, but the rooms are no bigger than a very small dorm room and needs serious updates. Pillows are old and flat. The room was not big enough to even put two suitcases down on the floor. The bathroom was so small. I couldn’t even take a shower in there because I was so claustrophobic. With that said. The staff is amazing.

10

Hilary

Jun 10, 2025

·

Stayed 1 night

Lovely property in beautiful grounds. Room lovely with comfortable beds. Breakfast very tasty.

10

David

Aug 3, 2024

·

Stayed 1 night

Room was very modern, fresh and clean!!

8

Ann

May 28, 2025

·

Stayed 1 night

Very convenient stop when travelling on long journey between North and South. Comfortable bedroom with the tiniest shower room, truly tight even for the average sized person.

8

Andrew

Oct 31, 2025

·

Stayed 1 night

Really friendly staff that can’t do enough to help you. Hotel was clean and tidy as was the room. We had a family room which was spacious and comfortable. My only suggestion would be to freshen up the mattress on the sofa beds as it wasn’t the comfiest sofa bed I’ve ever slept on.

4

Layla

Dec 1, 2025

·

Stayed 1 night

We went for our 5 year anniversary as we married in that hotel 29.11.20. We advised the hotel of this st the time if booking. We were given an adjoining room to a suite and although the door was locked you could hear everything ! Breakfast was limited they ran out of items. No ketchup at all.

6

Jean

Nov 11, 2025

·

Stayed 1 night

We were in 101 which was compact but first impressions was it was clean, neat and tidy, but no controls for the heating so was very hot during the night and when you opened the window the traffic noises was so loud and so we didn't have much sleep by then the room was claustrophobic

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and proactive, with several guests highlighting staff going above and beyond. A few note slow restaurant service, patchy communication, or occasional lapses during busy periods.

Related guest reviews

10

valerie

Nov 23, 2025

·

Stayed 1 night

Friendly staff, room lovely and clean

10

Lloyd

Oct 16, 2025

·

Stayed 1 night

Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area

8

Joanne

Aug 4, 2024

·

Stayed 1 night

Staff could be a little more friendly and smiley, but overall stay was lovely.

6

Kitty

Sep 1, 2025

·

Stayed 1 night

We had a small family room and the sofabed was very uncomfortable and basically the springs are damaged. We received an email from the hotel asking if we were interested in an upgrade. I emailed and asked about the offer but the hotel didn't respond to me.

10

Robert

Jul 23, 2024

·

Stayed 1 night

There was confusion on room availability after a very late booking, the staff were very apologetic and helpful. They helped resolve the issue very quickly.

8

Eirlys

Nov 23, 2025

·

Stayed 1 night

Friendly and helpful staff

10

Kim

Aug 6, 2025

·

Stayed 3 nights

Food was outstanding! Staff went above-and-beyond.

10

Stephen

Nov 7, 2025

·

Stayed 1 night

Room emaculate and exellent friendly service

8

Andrew

Oct 31, 2025

·

Stayed 1 night

Really friendly staff that can’t do enough to help you. Hotel was clean and tidy as was the room. We had a family room which was spacious and comfortable. My only suggestion would be to freshen up the mattress on the sofa beds as it wasn’t the comfiest sofa bed I’ve ever slept on.

6

Maxime

Sep 18, 2025

·

Stayed 2 nights

The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.

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Location

Convenient for stopovers and near local attractions like the outlet and Blacksmith shop; easy access and parking. Some mention traffic or motorway noise in certain rooms.

Related guest reviews

8

alan

Nov 2, 2024

·

Stayed 1 night

Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent

10

Tina

Apr 24, 2023

·

Stayed 2 nights

Stayed at Gretna Hall Hotel for 2 nights for my niece's wedding Staff very helpfuland friendly Room was very modern and clean Bar and restaurant lovely. Again, very helpful staff Beautiful grounds and photo areas Hotel is just a 5 minute walk into Gretna town Would definitely recommend

10

Gurinder

Aug 26, 2025

·

Stayed 1 night

We only stayed one night en route to the highlands, but this was enugh for us to know the hotel is in a good location (near the outlet), the staff is helpful and the room was and clean.

8

MARK

Aug 14, 2025

·

Stayed 1 night

nice hotel but little noisy near motorway.

10

Gemma

Nov 24, 2024

·

Stayed 2 nights

What a beautiful place to stay. It exceeded our expectations. 5 minutes walk to the Blacksmith shop. Rooms were comfy clean spacious and very well equipped. The service outstanding and breakfast the best I've had for a very long time. I would love to visit again. Thank you

8

Andrew

Jul 22, 2025

·

Stayed 1 night

Very good overnight spot. Easy parking, interesting location. Decent breakfast. The hallway had lots of small staircases which was tricky with a pram and baby luggage. The bathroom in the room had a very mysterious heat source behind the mirror that was inescapable during the heatwave on the day. No obvious way to turn it off. But it was ok with the door closed.

8

Ann

May 28, 2025

·

Stayed 1 night

Very convenient stop when travelling on long journey between North and South. Comfortable bedroom with the tiniest shower room, truly tight even for the average sized person.

10

Steve

Jul 13, 2025

·

Stayed 2 nights

The hotel was ideally placed for our needs, and the staff were extremely friendly and helpful.

10

Peter

Sep 14, 2024

·

Stayed 1 night

Excellent stopping off point between Aberdeen and Oxford

6

Maxime

Sep 18, 2025

·

Stayed 2 nights

The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.

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AI-generated summary based on recent guest reviews

Dining

Food and breakfast are often praised for quality and choice, and many enjoyed dinners and the bar. Downsides include occasional limited or understaffed breakfasts, slow restaurant service at busy times, and some pricey drinks.

Related guest reviews

8

alan

Nov 2, 2024

·

Stayed 1 night

Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent

10

Lloyd

Oct 16, 2025

·

Stayed 1 night

Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area

8

mrs r e

Nov 13, 2025

·

Stayed 1 night

Mix of decor in this interesting old building The amazing number of staff Food good All felt positive - would stay again Would recommend

10

Kim

Aug 6, 2025

·

Stayed 3 nights

Food was outstanding! Staff went above-and-beyond.

10

Gillian

Oct 14, 2024

·

Stayed 1 night

A lovely hotel, well located. High standards and great service. Staff were polite, friendly and efficient. Food in restaurant was very good with lots of choice.

10

Allan

Apr 27, 2023

·

Stayed 3 nights

Very good stay, food was great, especially breakfast.

10

Tim

May 21, 2025

·

Stayed 1 night

Food was a very good standard! Prawn cocktail and shin of beef were lovely. Good hot buffet in the morning also. The bed and pillows were very comfortable.. slept really well. If I am ever needing to stay in Gretna again, I would stay here.

8

Stuart

Oct 25, 2023

·

Stayed 2 nights

Lovely reception at the desk. Lovely rooms and comfortable beds. But lots of stairs. Good selection of drinks at the bar, and not badly priced. Restaurant food was delicious but wine was expensive. Only downside was breakfast. It seemed to be short staffed (or maybe too many wedding guests for the number of staff) and therefore the selection of available foods was variable. So close but easy to improve.

6

Maxime

Sep 18, 2025

·

Stayed 2 nights

The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.

4

Layla

Dec 1, 2025

·

Stayed 1 night

We went for our 5 year anniversary as we married in that hotel 29.11.20. We advised the hotel of this st the time if booking. We were given an adjoining room to a suite and although the door was locked you could hear everything ! Breakfast was limited they ran out of items. No ketchup at all.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$122
March	$127
April	$135
May	$157
June	$171
July	$156
August	$201
September	$151
October	$142
November	$128
December	$170

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $206	5 $165
6 $173	7 $171	8 $160	9 $168	10 $155	11 $196	12 $179
13 $204	14 $168	15 $168	16 $165	17 $171	18 $195	19 $171
20 $215	21 $173	22 $165	23 $169	24 $189	25 $171	26 $172
27 $170	28 $174	29 $174	30 $167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $167	2 $172	3 $171
4 $170	5 $171	6 $175	7 $170	8 $173	9 $176	10 $185
11 $173	12 $173	13 $176	14 $176	15 $176	16 $181	17 $186
18 $170	19 $170	20 $176	21 $170	22 $173	23 $179	24 $172
25 $170	26 $178	27 $175	28 $174	29 $170	30 $176	31 $173

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

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Good to know

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