Is parking available at the property?

Yes, free self-parking is available on-site. There are parking height restrictions in place.

Does the property allow pets?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available for a fee and should be arranged in advance.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of AUD 68 per person (one-way) and AUD 34 for children aged 2 to 11 years. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Port Douglas, within a 5-minute walk of Macrossan Street and Port Douglas Splash Park. It is approximately 0.3 miles from Four Mile Beach and 0.4 miles from Flagstaff Hill.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. Pool access is from 8:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free, but rollaway or extra beds are not available.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra beds are not available, and advance requests for additional sleeping arrangements are not accommodated.

Port Douglas Retreat - Comfortable Aparthotel in Australia

What guests think

Across recent reviews, Port Douglas Retreat is praised for its walkable location near Macrossan Street, the marina and Four Mile Beach, and for a tranquil pool and BBQ area set in lush gardens that many guests highlight as a standout.

Staff are frequently described as friendly and helpful. Rooms offer kitchenettes and balconies and are comfortable for many, though several note small or dated layouts, occasional noise, and beds or TVs that could be improved. Cleanliness is often strong but can be inconsistent, and there is no lift to upper floors. Best for a relaxed, independent base in Port Douglas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and BBQ area are frequently praised, with attractive gardens; guests also note laundry and undercover parking. There is no lift to upper floors.

Related guest reviews

8

Stephen

14 Apr 2024

·

Stayed 8 nights

Fantastic as always. Pool is excellent. Rooms clean and tidy. Fantastic BBQ area and great staff. TV in room needs upgrade to smart TV.

8

Sylvia

26 Aug 2023

·

Stayed 7 nights

This property is in an excellent location, within walking distance of everything. The pool and bbq area are amazing. The unit had everything we needed but another towel and teatowel wouldve been great. There is a laundry available but to do a whole load for 2 towels seemed silly. Overall we had a great stay.

10

Gary

24 Jun 2022

·

Stayed 4 nights

Well located within easy walking distance of both the beach and the shopping / dining precinct. We stayed 4 nights and utilised the in-room and BBQ cooking facilities which were well set up with strong easy-to-clean utensils. The pool was lovely and the heating made it more pleasant to swim in than other hotel pools in June. It was very quiet at night and we would definitely stay here again. The managers were welcoming and friendly throughout our stay.

10

Judy

28 Mar 2024

·

Stayed 10 nights

The pool area was fabulous. Very private and well maintained

10

Richard

9 Jan 2025

·

Stayed 3 nights

The name says it all - retreat A lovely welcome from David and Joyce and just drop your bags and relax A beautiful garden pool with bbq easy stroll to beach shops or marina all fully walkable Non smoking and quiet respectful guests the whole time we were there even over New Years Cannot fault the cleaners or maintenance will definitely stay again

6

Marina

31 Aug 2025

·

Stayed 7 nights

Great Pool and outdoor area. Secure and convenient car parking. Room reasonable size with good basic kitchen. Cleanliness of room was less than satisfactory.

10

Maureen

27 Jul 2024

·

Stayed 4 nights

Location was fantastic walking distance to the beach, shops and dining, pool area and BBQ was great and the friendly/helpful reception

8

Janet

3 Jul 2022

·

Stayed 7 nights

Great, quiet location - 150 metres to the beach and only a 5-10 minute walk to the shops, restaurants and wharf. Clean and tidy rooms and the hosts/managers were very friendly and welcoming. Free undercover parking, washing facilities and pool just outside our room. While the rooms would be considered a little dated, they were clean, comfortable and convenient, we’d definitely stay again.

10

alison

16 Jun 2023

·

Stayed 4 nights

Top-notch apartment in a great location, easy walking to main street, shops & eating, terrific staff with a warm welcome, guest laundry was handy, would happily stsy again.

10

Alison

11 Apr 2023

·

Stayed 3 nights

Such a lovely location. The pool area is like a little oasis

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Cleanliness

Many reviews call rooms very clean, though several report inconsistencies such as missed cleaning, mouldy odours, or worn linens. Overall cleanliness is mixed.

Related guest reviews

8

Stephen

14 Apr 2024

·

Stayed 8 nights

Fantastic as always. Pool is excellent. Rooms clean and tidy. Fantastic BBQ area and great staff. TV in room needs upgrade to smart TV.

10

SANDIP

5 Nov 2025

·

Stayed 3 nights

Spotless room; excellent service. Both Dave and Ingrid were amazing.

10

Sharon

15 Aug 2025

·

Stayed 3 nights

We had a very comfortable stay at the Port Douglas Retreat. The property is beautifully landscaped and the rooms are very clean, comfortable and have everything you need. The resort is close to Port Douglas’s attractions- walking easily to the magnificent 4 mile beach, the Marina and of course McCrossan St. Looking forward to a return visit soon.

4

Veronika

16 Aug 2024

·

Stayed 3 nights

Reception on arrival extremely poor, not even a hello, smile or welcome, bathroom smelt mouldy, could hear noise from room above even when they used the toilet, would never return here again.

10

Tamara

25 Jun 2023

·

Stayed 8 nights

Lovely and clean rooms Great pool and close to everything!

2

Alison

25 Nov 2025

·

Stayed 4 nights

Place was a bit tired and dated. The room hadn't had a good thorough clean in a long time. Linen was clean and fresh but had holes in the sheets. Front desk person was not very friendly, a bit off hand. Our room was located upstairs, there is no lift which could be a problem for some. Location to town was great, one block back from the main street and a short walk to the beach. Over all we were disappointed in the accommodation and will not be returning here.

6

Marina

31 Aug 2025

·

Stayed 7 nights

Great Pool and outdoor area. Secure and convenient car parking. Room reasonable size with good basic kitchen. Cleanliness of room was less than satisfactory.

8

Jo

9 May 2023

·

Stayed 3 nights

We had a great stay. As it was a quiet time we had the pool practically to ourselves. The service was friendly and helpful. The room was clean and comfy, just needed a little tlc in places.

4

Estelle Louise

9 Jan 2023

·

Stayed 19,366 nights

Are room was not clean the shower had hair in the plug dirt on the floo.

10

Alan Dennis

31 Jul 2025

·

Stayed 5 nights

Nice and clean. Close to shops and easy access to cafes.

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AI-generated summary based on recent guest reviews

Rooms

Studios include kitchenettes and balconies, and many find them comfortable or spacious. However, some describe small or dated layouts, soft or uncomfortable beds, limited kitchen space for cooking, occasional noise, and TVs needing an upgrade.

Related guest reviews

8

Stephen

14 Apr 2024

·

Stayed 8 nights

Fantastic as always. Pool is excellent. Rooms clean and tidy. Fantastic BBQ area and great staff. TV in room needs upgrade to smart TV.

10

Karen

5 Jul 2025

·

Stayed 5 nights

Close to main street, marina and beach. Room and overall property was very good. Kitchenette handy and well equiped. Stayed in twin room on ground level close to pool, lovely view from room. Staff were friendly. Would highly recommend.

10

Darren

5 Jun 2023

·

Stayed 6 nights

This is in the ideal location for the main street. Great pool, great rooms (not for people who like to cook large meals). We have stayed here 6 times and will always stay here in the future.

10

Brent

2 Aug 2025

·

Stayed 4 nights

Great quiet place to stay in with spacious rooms. I enjoyed how we had a kitchenette available as well as our own small living room space. Very friendly and helpful staff. Great location and walkable distance to pretty much everything in Port Douglas...especially the marina. I would definitely stay here again!

8

Elizabeth

9 Oct 2023

·

Stayed 5 nights

'It was fairly quiet. The studio apartments mean that there are no families with noisy children in the pool. We found the kitchen area very small and hard to use but the bathroom was nice and big. An easy walk to the beach makes it ideal.

10

Gabrielle

1 Jul 2024

·

Stayed 3 nights

Great location. Friendly staff. Fully equipped kitchenette. Nice size balcony with table & chairs. Great working ceiling fan & aircon for comfortable room. Would definitely stay again.

6

JANET

22 Aug 2023

·

Stayed 8 nights

close walking distance to restaurants pubs and shops no need for a car also very near to Four Mile beach,having said that the room needs updating( furniture tv, sofa etc), bed was very soft ,theres hardly room to move in the shower no storage in bathroom ie no vanity unit.Pool was lovely and outdoor area very nice and well kept.

10

Paula

28 May 2025

·

Stayed 2 nights

Nice and quiet with spacious room and private balcony area.

10

Simonne

10 Sept 2023

·

Stayed 6 nights

Really enjoyed our stay here. Location is perfect. Service and amenities were great. Room and laundry were clean. Pool area was lovely. Only downsides were we found our beds very uncomfortable and the birds and kids walking past during the night were very loud but eat plugs did solve this issue. Staff were friendly and helpful. Will definitely consider staying here again.

8

Russell

15 Aug 2023

·

Stayed 3 nights

Great position, and very nice, but I found the room small, with limited space to put anything.

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Service

Managers and staff are widely praised as friendly, welcoming and helpful. A few guests experienced poor reception on arrival.

Related guest reviews

10

SANDIP

5 Nov 2025

·

Stayed 3 nights

Spotless room; excellent service. Both Dave and Ingrid were amazing.

10

Brent

2 Aug 2025

·

Stayed 4 nights

Great quiet place to stay in with spacious rooms. I enjoyed how we had a kitchenette available as well as our own small living room space. Very friendly and helpful staff. Great location and walkable distance to pretty much everything in Port Douglas...especially the marina. I would definitely stay here again!

4

Veronika

16 Aug 2024

·

Stayed 3 nights

Reception on arrival extremely poor, not even a hello, smile or welcome, bathroom smelt mouldy, could hear noise from room above even when they used the toilet, would never return here again.

10

Tiffany

1 Oct 2025

·

Stayed 6 nights

Amazing, wonderful quiet place. Beautiful pool, staff warm and friendly - close to everything. Highly recommend!

10

Robert

1 Aug 2025

·

Stayed 9 nights

Great affordable property with own kitchen and balcony. Close to main shopping and restaurants area. Property manager and his wife were very friendly and helpful.

2

Alison

25 Nov 2025

·

Stayed 4 nights

Place was a bit tired and dated. The room hadn't had a good thorough clean in a long time. Linen was clean and fresh but had holes in the sheets. Front desk person was not very friendly, a bit off hand. Our room was located upstairs, there is no lift which could be a problem for some. Location to town was great, one block back from the main street and a short walk to the beach. Over all we were disappointed in the accommodation and will not be returning here.

8

Edith

21 Jun 2024

·

Stayed 7 nights

Great location and very welcoming hosts. And value for money

10

valerie

7 Oct 2025

·

Stayed 7 nights

Location is awesome. Staff is very friendly and helpfull. Everything is walking distance. Very clean place. I do recommend. Just wished we had a regular coffee machine.

10

alison

16 Jun 2023

·

Stayed 4 nights

Top-notch apartment in a great location, easy walking to main street, shops & eating, terrific staff with a warm welcome, guest laundry was handy, would happily stsy again.

10

Paul

5 Jun 2023

·

Stayed 6 nights

Made to feel so welcome. Superb service. Swimming pool was the best ever.

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Location

Excellent, walkable location near Macrossan Street, the marina and Four Mile Beach is a consistent highlight. Quiet setting yet close to shops and dining.

Related guest reviews

10

Mervyn

21 May 2025

·

Stayed 7 nights

Central and easy 3 min walk to Port Douglas town centre.

10

John

17 Aug 2024

·

Stayed 10 nights

Definitely our go to place in PD having stayed there many times over the years. The property is brilliantly located opposite parkland and very close to all the Port Douglas has to offer. Approximately 10 minute walk to the beach and around the same to the marina and even less to the main shopping strip in Macrossan St. A great spot.

10

M

11 Nov 2023

·

Stayed 5 nights

Lovely self catering apartment for a solo 5 night stay. Super close to beach, harbour and high street... each just a few hundred meter away. Pool was really nice and staff were super friendly and helpful.

10

Sharon

15 Aug 2025

·

Stayed 3 nights

We had a very comfortable stay at the Port Douglas Retreat. The property is beautifully landscaped and the rooms are very clean, comfortable and have everything you need. The resort is close to Port Douglas’s attractions- walking easily to the magnificent 4 mile beach, the Marina and of course McCrossan St. Looking forward to a return visit soon.

10

Dorothy

30 May 2022

·

Stayed 4 nights

Accomodation was within easy walking distance to Macrossan St, great position.

10

Robert

1 Aug 2025

·

Stayed 9 nights

Great affordable property with own kitchen and balcony. Close to main shopping and restaurants area. Property manager and his wife were very friendly and helpful.

10

Richard

9 Jan 2025

·

Stayed 3 nights

The name says it all - retreat A lovely welcome from David and Joyce and just drop your bags and relax A beautiful garden pool with bbq easy stroll to beach shops or marina all fully walkable Non smoking and quiet respectful guests the whole time we were there even over New Years Cannot fault the cleaners or maintenance will definitely stay again

10

Maureen

27 Jul 2024

·

Stayed 4 nights

Location was fantastic walking distance to the beach, shops and dining, pool area and BBQ was great and the friendly/helpful reception

8

Janet

3 Jul 2022

·

Stayed 7 nights

Great, quiet location - 150 metres to the beach and only a 5-10 minute walk to the shops, restaurants and wharf. Clean and tidy rooms and the hosts/managers were very friendly and welcoming. Free undercover parking, washing facilities and pool just outside our room. While the rooms would be considered a little dated, they were clean, comfortable and convenient, we’d definitely stay again.

10

sharon

20 Sept 2023

·

Stayed 10 nights

The property was in the perfect location. It was clean and had everything we needed. The staff were very helpful. I would stay here again

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Dining

Not enough information in reviews.

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Port Douglas Retreat

About this property

Location

Room options

Double Studio Apartment with Tree View

Double Studio Apartment with Pool View

Twin Studio with Tree View

Twin Studio Apartment with Pool View

Guest reviews of Port Douglas Retreat

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Port Douglas Retreat