Name: Hôtel du Château & Spa - Teritoria
Address: 2 Rue Camille Saint Saens, Carcassonne, France, Carcassonne, Aude, France
Rating: 8.63

Guest reviews

8.6

Fabulous

Based on 572 verified reviews

Who stays here?

Business

2%

Couple

69%

Family

19%

Group

7%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Hôtel du Château & Spa - Teritoria, guests repeatedly highlight the exceptional location just steps from the medieval city and the welcoming, helpful staff, while opinions on rooms, facilities and dining note appealing touches alongside some space, noise and service caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Tom

3 weeks ago

·

Stayed 1 night

This a charming boutique hotel right in front of the main gate of the citadel. We really enjoyed our stay and we can only praise the staff and the quality of the hotel. Our only slight disappointment was the layout of the room and what we have seen it seems that they all share the same flaws. While the quality, cleanliness and space was there, we found the room crowded and badly designed. For example there is only one small table that is overloaded with a coffeemaker, a lamp and a pile of documents about everything and anything. That the easy one to fix. The bathroom is weirdly designed, same feeling it seems the architect wanted to put all possible things in a too small area for that. You have a shower, a bath, a toilet and a double sink in a space of 2.5 by 3 meters. It doesn’t really fit, leading with a tiny shower and the toilet right in front of it and no space to circulate between the sinks and the bath.

10

steve

3 Mar 2026

·

Stayed 1 night

No

10

Gonzalo

23 Feb 2026

·

Stayed 1 night

The room was beautiful. This was my favorite hotel in the area. Charming boutique hotel right outside the city walls. easy parking - which was a plus.

8

Andrew

30 Jan 2026

·

Stayed 11 nights

Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.

6

zhengyu

1 Dec 2025

·

Stayed 1 night

The window has only a thin curtain, so you can see both inside and outside.

2 Rue Camille Saint Saens, Carcassonne, France

Location

With a stay at Hôtel du Château & Spa Gemology in Carcassonne (City of Carcassonne), you'll be steps from Château Comtal and Narbonnaise Gate. This spa hotel is 0.3 mi (0.4 km) from Le Musée de la Torture de Carcassone and 0.4 mi (0.6 km) from Basilica of St. Nazaire and St. Celse.

Château Comtal(0.1 Miles)

Narbonnaise Gate(0.1 Miles)

Historic Fortified City of Carcassonne(0.1 Miles)

Aude Gate(0.2 Miles)

Museum of Chivalry, Arms & Archery(0.2 Miles)

Chapeau Rouge(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 15 per day.

Full breakfasts are available daily from 7:30 AM to noon for a fee of approximately EUR 21 for adults and EUR 9 for children.

Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests can inquire for more specific details.

The hotel is located in the City of Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and approximately 0.3 miles from Le Musée de la Torture de Carcassonne and Basilica of St. Nazaire and St. Celse.

The hotel features both an indoor and outdoor swimming pool, with the outdoor pool being heated and operational from April to November. Pool access is available from 10:00 AM to 8:00 PM.

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply.

Cribs are available for a fee of EUR 10 per night. Guests are encouraged to request cribs in advance to ensure availability.

Hôtel du Château & Spa - Teritoria

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Amenities

Property description

Book on Vio

Guest reviews

Fabulous

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Hôtel du Château & Spa - Teritoria