Hôtel du Château & Spa - Teritoria
US$285
/ night
Avg. for September
Prices for Hôtel du Château & Spa - Teritoria
Select dates to see prices and availability
US$285
/ night
Avg. for September
Monthly average prices
Nightly prices at Hôtel du Château & Spa - Teritoria average US$137 in the cheapest month (January) and US$286 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$137 |
| February | US$159 |
| March | US$153 |
| April | US$197 |
| May | US$255 |
| June | US$261 |
| July | US$286 |
| August | US$279 |
| September | US$285 |
| October | US$209 |
| November | US$143 |
| December | US$161 |
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Sept · US$285
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Most expensive: July (~US$286)
Cheapest: January (~US$137)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a steam room. Additional amenities at this Mediterran...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a steam room. Additional amenities at this Mediterranean hotel include complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to noon for a fee.
Rooms
Stay in one of 17 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Hôtel du Château & Spa Gemology in Carcassonne (City of Carcassonne), you'll be steps from Château Comtal and Narbonnaise Gate. This spa hotel is 0.3 mi (0.4 km) from Le Musée de la Torture de Carcassone and 0.4 mi (0.6 km) from Basilica of St. Nazaire and St. Celse.
What's nearby
Château Comtal(0.1 Miles)
Narbonnaise Gate(0.1 Miles)
Historic Fortified City of Carcassonne(0.1 Miles)
Aude Gate(0.2 Miles)
Museum of Chivalry, Arms & Archery(0.2 Miles)
Chapeau Rouge(0.2 Miles)
Le Musée de la Torture de Carcassone(0.3 Miles)
School Museum(0.3 Miles)
Basilica of St. Nazaire and St. Celse(0.3 Miles)
Theatre Jean Deschamps(0.4 Miles)
Old Bridge(0.4 Miles)
Basilica of Saint-Nazaire(0.5 Miles)
Pont-Neuf de Carcassonne(0.5 Miles)
Museum of the Middle Ages(0.5 Miles)
Raymond Chesa Leisure Park(0.6 Miles)
Carcassonne (CCF-Pays Cathare)(4 Miles)
Castres (DCM-Mazamet)(37.4 Miles)
Parking
Swimming pool
Non-smoking rooms
Babysitting/Child services
Room service
Dry cleaning
Location
2 Rue Camille Saint Saens, Carcassonne, France
Château Comtal (0.1 Miles)
Narbonnaise Gate (0.1 Miles)
Historic Fortified City of Carcassonne (0.1 Miles)
Aude Gate (0.2 Miles)
Museum of Chivalry, Arms & Archery (0.2 Miles)
Chapeau Rouge (0.2 Miles)
Room options
10
Classic Double Room (Occ Max 2)
Room details
1 Extra-Large Double Bed
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Superior Double Room (Occ Max 2)
Room details
1 Extra-Large Double Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Junior Suite Double
Room details
1 Double Bed
and 1 Single Bed
Sleeps 2
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Room (Occ Max 2)
Room details
1 Large Double Bed
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Superior Triple Room (Occ Max 3)
Room details
1 Double Bed
and 1 Single Bed
Sleeps 3
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Junior Suite (Triple- Occ Max 3)
Room details
1 Double Bed
and 1 Single Bed
Sleeps 3
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Deluxe Double Room (Occ Max 2)
Room details
1 Extra-Large Double Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hôtel du Château & Spa - Teritoria
8.7
Fabulous
Based on 572 verified reviews
Who stays here?
Business
2%
Couple
69%
Family
19%
Group
7%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Hôtel du Château & Spa - Teritoria, guests repeatedly highlight the exceptional location just steps from the medieval city and the welcoming, helpful staff, while opinions on rooms, facilities and dining note appealing touches alongside some space, noise and service caveats.
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What guests think
At Hôtel du Château & Spa - Teritoria, guests repeatedly highlight the exceptional location just steps from the medieval city and the welcoming, helpful staff, while opinions on rooms, facilities and dining note appealing touches alongside some space, noise and service caveats.
Rooms are often small and sometimes dark, with glass bathroom partitions or thin curtains affecting privacy, and occasional noise near the spa, bar or reception; suites can be spacious and many guests find beds comfortable. The pool, spa, bar and gardens are appreciated, though parking is paid and can be tight or awkward, and music from social areas can be loud at times; breakfast draws frequent praise, but evening food is limited or absent. A characterful base with trade-offs suited to travelers who value setting and atmosphere over extra space and full restaurant service.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the pool, spa treatments, gardens and bar, along with secure parking and attractive outdoor areas. Some mention paid or tight parking and occasional loud music from bar areas.
Related guest reviews
10
Julee
23 Jun 2025
·
Stayed 2 nights
What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
10
Judy
16 Dec 2023
·
Stayed 2 nights
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
10
Andrew
13 Sept 2025
·
Stayed 4 nights
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
10
Benjamin
4 Aug 2023
·
Stayed 8 nights
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
8
Duncan
21 Oct 2025
·
Stayed 3 nights
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
4
dominique
31 Mar 2024
·
Stayed 1 night
Accueil Parfait,Chambre supérieure double RAS. Par contre trés déçu du parking payant, place tres étroite avec des bordure en béton .Plus de place au moment venu j'ai endommagé mon véhicule AM,Manque de conseille pour des voitures de prestige basse et large.malgré la réclamation aucun geste effectué, ni appels de la direction.Pac commercial s"acroche a 15 euros alors mes dégâts coute le prix du séjour.Slts
Accueil Parfait,Chambre supérieure double RAS. Par contre trés déçu du parking payant, place tres étroite avec des bordure en béton .Plus de place au moment venu j'ai endommagé mon véhicule AM,Manque de conseille pour des voitures de prestige basse et large.malgré la réclamation aucun geste effectué, ni appels de la direction.Pac commercial s"acroche a 15 euros alors mes dégâts coute le prix du séjour.Slts
8
Wray
21 Jul 2025
·
Stayed 2 nights
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
10
Paul
29 Sept 2025
·
Stayed 3 nights
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
10
israel
8 Feb 2022
·
Stayed 1 night
El lugar está en una zona inmejorable frente al castillo sin estar dentro Hay que bajar unas escaleras y el sistema de entrada y estacionamiento es algo complicado, pero funciona Volveríamos sin duda
El lugar está en una zona inmejorable frente al castillo sin estar dentro Hay que bajar unas escaleras y el sistema de entrada y estacionamiento es algo complicado, pero funciona Volveríamos sin duda
10
Nigel
8 Oct 2023
·
Stayed 1 night
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is generally praised and spaces feel well maintained, with many reviews describing rooms as clean. A few mention issues like a drain smell or lapses in outdoor cleanliness.
Related guest reviews
10
Fleur
19 Jul 2023
·
Stayed 1 night
Cet hôtel se trouve à proximité de la ville médiévale. Il est également absolument magnifique, les chambres sont de grande taille et le terrain est bien entretenu. Il n'y a pas beaucoup de chambres, ce qui donne une impression d'exclusivité et signifie qu'il y a toujours de la place au bord de la piscine.
Cet hôtel se trouve à proximité de la ville médiévale. Il est également absolument magnifique, les chambres sont de grande taille et le terrain est bien entretenu. Il n'y a pas beaucoup de chambres, ce qui donne une impression d'exclusivité et signifie qu'il y a toujours de la place au bord de la piscine.
10
Brett
9 Apr 2025
·
Stayed 2 nights
Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
8
Alison
21 Aug 2025
·
Stayed 2 nights
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
4
Karin
6 May 2022
·
Stayed 1 night
Upplevde en väldigt trött och avmätt reception, ingen större hjälpsamhet. Vi behövde hjälp med laddstolpar och restaurang. Fick tips på restaurang slarvigt nedskriven på en karta. Hotellet äger en hund som bajsar på hela området, vi fick påtala att bajset nog borde plockas upp annars var det risk för att gästerna gick i det.
Upplevde en väldigt trött och avmätt reception, ingen större hjälpsamhet. Vi behövde hjälp med laddstolpar och restaurang. Fick tips på restaurang slarvigt nedskriven på en karta. Hotellet äger en hund som bajsar på hela området, vi fick påtala att bajset nog borde plockas upp annars var det risk för att gästerna gick i det.
8
Andrew
30 Jan 2026
·
Stayed 11 nights
Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
2
Klauss
3 Jan 2025
·
Stayed 1 night
Crise d'asthme due aux oreillers ! Inadmissible ! Et le directeur ne vous croira pas ! Plafond des chambres très bas, irrespirable Pas de fenêtre autour du lit ! Parking payant pour la nuit alors qu'il est dans l'hôtel ! Petit déjeuner enfant facturé plein tarif ! TOTAL pour une nuit : 300 EUR à 2 adultes et 1 enfant.
Crise d'asthme due aux oreillers ! Inadmissible ! Et le directeur ne vous croira pas ! Plafond des chambres très bas, irrespirable Pas de fenêtre autour du lit ! Parking payant pour la nuit alors qu'il est dans l'hôtel ! Petit déjeuner enfant facturé plein tarif ! TOTAL pour une nuit : 300 EUR à 2 adultes et 1 enfant.
10
Benjamin
4 Aug 2023
·
Stayed 8 nights
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
10
Virgilio Adolfo
30 May 2025
·
Stayed 2 nights
Estupendamente, todo estuvo muy bien. La localización del hotel lo mejor. Muy limpio, muy funcional, muy servicial el personal.
Estupendamente, todo estuvo muy bien. La localización del hotel lo mejor. Muy limpio, muy funcional, muy servicial el personal.
8
Duncan
21 Oct 2025
·
Stayed 3 nights
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
8
Alejandro
21 Nov 2025
·
Stayed 1 night
La ubicación es buena, las instalaciones son viejas pero bien cuidadas
La ubicación es buena, las instalaciones son viejas pero bien cuidadas
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently described as small and sometimes dark, with glass bathroom partitions reducing privacy or thin curtains and some noise near public areas. Junior suites can be spacious and many find beds comfortable.
Related guest reviews
8
Alison
21 Aug 2025
·
Stayed 2 nights
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
6
Julia
8 Oct 2025
·
Stayed 4 nights
Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
8
Zara
19 Jul 2023
·
Stayed 1 night
Beautiful hotel within a few mins walk to medieval Carcassonne - best location ever. Lovely room, not sure we liked the glass wall between the bathroom and bedroom (Room 2), family room. Even with the blind down, it was somewhat see through. A/C was good but v loud!!
Beautiful hotel within a few mins walk to medieval Carcassonne - best location ever. Lovely room, not sure we liked the glass wall between the bathroom and bedroom (Room 2), family room. Even with the blind down, it was somewhat see through. A/C was good but v loud!!
8
Martin
29 Mar 2025
·
Stayed 1 night
Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!
Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!
10
Gareth
6 Jul 2023
·
Stayed 3 nights
Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay.
Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay.
8
Sylvie
4 Sept 2025
·
Stayed 2 nights
Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
8
Duncan
21 Oct 2025
·
Stayed 3 nights
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
8
Wray
21 Jul 2025
·
Stayed 2 nights
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
8
Thibaut
27 Dec 2025
·
Stayed 1 night
Insonorisation moyenne.
Insonorisation moyenne.
6
zhengyu
1 Dec 2025
·
Stayed 1 night
The window has only a thin curtain, so you can see both inside and outside.
The window has only a thin curtain, so you can see both inside and outside.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, helpful and accommodating, including early check-in and local tips. A few guests note billing errors or unhelpful responses, but these seem less common.
Related guest reviews
10
Thomas
1 May 2023
·
Stayed 1 night
The staff was unbelievably friendly, helpful and sweet in every way. Ursula made dinner reservations for us and the next day waited in us hand and foot at a dumpy breakfast. We cannot recommend this place more highly!
The staff was unbelievably friendly, helpful and sweet in every way. Ursula made dinner reservations for us and the next day waited in us hand and foot at a dumpy breakfast. We cannot recommend this place more highly!
8
Philippe
15 Feb 2026
·
Stayed 1 night
Le personnel est parfait.
Le personnel est parfait.
10
Anthony
11 Sept 2023
·
Stayed 2 nights
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
10
Nicholas
11 Oct 2023
·
Stayed 1 night
Excellent location, great staff
Excellent location, great staff
10
Yvonne
27 Aug 2025
·
Stayed 2 nights
Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Beautiful property. Very friendly staff. Very accomidating. Lovely views.
10
Andrew
13 Sept 2025
·
Stayed 4 nights
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
10
David
1 Feb 2026
·
Stayed 2 nights
La habitación estaba divina. El personal super amable y atento.
La habitación estaba divina. El personal super amable y atento.
8
Duncan
21 Oct 2025
·
Stayed 3 nights
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
8
Wray
21 Jul 2025
·
Stayed 2 nights
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
10
Paul
29 Sept 2025
·
Stayed 3 nights
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
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AI-generated summary based on recent guest reviews
Location
Outstanding position just outside the medieval walls, making sights, views and dining in the Cité an easy walk. Many reviews call it the ideal base for visiting Carcassonne.
Related guest reviews
10
Fleur
19 Jul 2023
·
Stayed 1 night
Cet hôtel se trouve à proximité de la ville médiévale. Il est également absolument magnifique, les chambres sont de grande taille et le terrain est bien entretenu. Il n'y a pas beaucoup de chambres, ce qui donne une impression d'exclusivité et signifie qu'il y a toujours de la place au bord de la piscine.
Cet hôtel se trouve à proximité de la ville médiévale. Il est également absolument magnifique, les chambres sont de grande taille et le terrain est bien entretenu. Il n'y a pas beaucoup de chambres, ce qui donne une impression d'exclusivité et signifie qu'il y a toujours de la place au bord de la piscine.
10
Ali
5 Apr 2023
·
Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.
Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.
10
Darren
26 Sept 2024
·
Stayed 1 night
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
8
Kenneth
7 Jul 2023
·
Stayed 3 nights
Perfect location for visiting the walled city
Perfect location for visiting the walled city
10
Thompson
23 Aug 2024
·
Stayed 3 nights
Great location, great staff. Beautiful property!
Great location, great staff. Beautiful property!
10
Peggy S
7 Oct 2025
·
Stayed 2 nights
No better location to visit the Cite.
No better location to visit the Cite.
10
Andrew
13 Sept 2025
·
Stayed 4 nights
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
10
Paul
29 Sept 2025
·
Stayed 3 nights
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
10
Michel
6 Sept 2025
·
Stayed 1 night
Excellent location close to gate of the old city. Great amenities and excellent service.
Excellent location close to gate of the old city. Great amenities and excellent service.
10
Nigel
8 Oct 2023
·
Stayed 1 night
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised as fresh, plentiful and tasty. Evening dining is limited or absent, and a few guests report slow breakfast service or underwhelming food from jars.
Related guest reviews
8
Maria H
6 May 2025
·
Stayed 1 night
The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
8
Alison
21 Aug 2025
·
Stayed 2 nights
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
10
Anthony
11 Sept 2023
·
Stayed 2 nights
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
10
Peter
14 Oct 2023
·
Stayed 4 nights
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
10
Giselle
11 Jun 2025
·
Stayed 1 night
We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
8
Sylvie
4 Sept 2025
·
Stayed 2 nights
Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
8
Wray
21 Jul 2025
·
Stayed 2 nights
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
8
Jane
29 May 2023
·
Stayed 4 nights
This was a very nice property. Bedrooms were a little on the small side but definitely adequate. Management was extremely helpful. Staff at breakfast time seemed a little disorganized at times or perhaps there were just not enough of them. Would go there again.
This was a very nice property. Bedrooms were a little on the small side but definitely adequate. Management was extremely helpful. Staff at breakfast time seemed a little disorganized at times or perhaps there were just not enough of them. Would go there again.
10
Paul
29 Sept 2025
·
Stayed 3 nights
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
10
cecilia
24 Mar 2025
·
Stayed 1 night
El hotel es perfecto, muy lindo por afuera y la habitacion que nos tocó era muy linda y una decoración espetacular. La unica cosa que no nos gustó fue la comida de la cena en el restaurantedel hotel. Todo era calentado en potes de vidrio y del microondas directo para la mesa. Como si todo era congelado en potes de vidrio con tapas y despues calentado en el mismo recipiente
El hotel es perfecto, muy lindo por afuera y la habitacion que nos tocó era muy linda y una decoración espetacular. La unica cosa que no nos gustó fue la comida de la cena en el restaurantedel hotel. Todo era calentado en potes de vidrio y del microondas directo para la mesa. Como si todo era congelado en potes de vidrio con tapas y despues calentado en el mismo recipiente
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AI-generated summary based on recent guest reviews
10
Mark
2 weeks ago
·
Stayed 2 nights
Fantastic position with fabulous views. Great location near the old town and castle. Brilliant staff who were all very friendly and helpful.
Fantastic position with fabulous views. Great location near the old town and castle. Brilliant staff who were all very friendly and helpful.
10
Michael
31 Aug 2026
·
Stayed 1 night
We spent one night here on 30th August and regretted not staying longer. Beautiful hotel, lovely staff and great views of the citadel ramparts. The hotel is at the famous Narbonne gate entrance to the citadel and we had a wonderful time with family and friends in Place Marcou. We will definitely return at a future date.
We spent one night here on 30th August and regretted not staying longer. Beautiful hotel, lovely staff and great views of the citadel ramparts. The hotel is at the famous Narbonne gate entrance to the citadel and we had a wonderful time with family and friends in Place Marcou. We will definitely return at a future date.
10
Melissa
17 Aug 2026
·
Stayed 1 night
Beautiful hotel in a perfect location although the shower cubicle was very small.
Beautiful hotel in a perfect location although the shower cubicle was very small.
10
Ingrid
26 Jul 2026
·
Stayed 1 night
Great location! Nice with a pool area to relax and enjoy the sun.
Great location! Nice with a pool area to relax and enjoy the sun.
6
Tom
15 Jun 2026
·
Stayed 1 night
We loved some things about this hotel, but found that there were a few things lacking in a 4 star experience: The good: - The room was clean - Having both a bath and separate shower was a bonus - My partner had a massage and facial at the spa and thought it was lovely - The pool area was lovely and not busy at all during our stay - The daytime reception staff were lovely - The location, right outside of the gate to the cite was excellent The bad: - I would expect a small fridge in the room to cool drinks. It was 30°C outside and it would have been helpful to be able to take some cold water out with us whilst exploring Carcassonne - I would expect a 4 star hotel with spa and pool to provide a robe and slippers for guests to use - The night manager/barman was rather short with both ourselves and other guests - The breakfast was not of a standard I would expect. Only one type of unflavoured yoghurt, the pastries were ok, a very small selection of fruit. Coffee at breakfast in a 4 star hotel should be unlimited. We had it included in our room rate (thanks Expedia) but would have been disappointed if I'd paid 18 euro for it. - We had to remove half a dozen wasps from the jacuzzi before using it Would I stay here again? Probably, but only if I could get a good rate and I wouldn't pay for breakfast.
We loved some things about this hotel, but found that there were a few things lacking in a 4 star experience: The good: - The room was clean - Having both a bath and separate shower was a bonus - My partner had a massage and facial at the spa and thought it was lovely - The pool area was lovely and not busy at all during our stay - The daytime reception staff were lovely - The location, right outside of the gate to the cite was excellent The bad: - I would expect a small fridge in the room to cool drinks. It was 30°C outside and it would have been helpful to be able to take some cold water out with us whilst exploring Carcassonne - I would expect a 4 star hotel with spa and pool to provide a robe and slippers for guests to use - The night manager/barman was rather short with both ourselves and other guests - The breakfast was not of a standard I would expect. Only one type of unflavoured yoghurt, the pastries were ok, a very small selection of fruit. Coffee at breakfast in a 4 star hotel should be unlimited. We had it included in our room rate (thanks Expedia) but would have been disappointed if I'd paid 18 euro for it. - We had to remove half a dozen wasps from the jacuzzi before using it Would I stay here again? Probably, but only if I could get a good rate and I wouldn't pay for breakfast.
FAQs about Hôtel du Château & Spa - Teritoria
Is parking available at the property?
Self parking is available on-site for a fee of EUR 15 per day.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:30 AM to noon for a fee of approximately EUR 21 for adults and EUR 9 for children.
Does the property allow pets?
Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests can inquire for more specific details.
What is the location of the property in relation to key landmarks?
The hotel is located in the City of Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and approximately 0.3 miles from Le Musée de la Torture de Carcassonne and Basilica of St. Nazaire and St. Celse.
Does the property have a swimming pool?
The hotel features both an indoor and outdoor swimming pool, with the outdoor pool being heated and operational from April to November. Pool access is available from 10:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of EUR 10 per night. Guests are encouraged to request cribs in advance to ensure availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: 223.36664455010987USD
- 2026-09-30: 245.84880853808593USD
- 2026-10-01: 235.9314150565796USD
- 2026-10-02: 260.35161408898927USD
- 2026-10-03: 260.7617199744263USD
- 2026-10-04: 264.1288778502808USD
- 2026-10-05: 199.39281092303466USD
- 2026-10-06: 238.06566284143065USD
- 2026-10-07: 239.88714202209474USD
- 2026-10-08: 258.45125576208494USD
- 2026-10-09: NO DATA
- 2026-10-10: 239.921085633667USD
- 2026-10-11: 201.4460364822998USD
- 2026-10-12: 238.06566284143065USD
- 2026-10-13: 238.49735506640624USD
- 2026-10-14: 201.92919717736817USD
- 2026-10-15: 201.68791063909913USD
- 2026-10-16: 238.06566284143065USD
- 2026-10-17: 240.15620217736816USD
- 2026-10-18: 200.27130062579346USD
- 2026-10-19: 239.97388488690186USD
- 2026-10-20: 238.49735506640624USD
- 2026-10-21: 237.70953144628905USD
- 2026-10-22: 239.9474939017334USD
- 2026-10-23: 238.49735506640624USD
- 2026-10-24: 262.89266672576906USD
- 2026-10-25: 201.7539140263672USD
- 2026-10-26: 201.7671181604004USD
- 2026-10-27: 201.7671181604004USD
- 2026-10-28: 239.97388488690186USD
- 2026-10-29: 240.15620217736816USD
- 2026-10-30: 200.7137946619873USD
- 2026-10-31: 200.61854861138917USD
- 2026-11-01: 200.27130062579346USD
- 2026-11-02: 201.7671181604004USD
- 2026-11-03: 200.61854861138917USD
- 2026-11-04: 200.61854861138917USD
- 2026-11-05: 200.61854861138917USD
- 2026-11-06: 200.61854861138917USD
- 2026-11-07: 200.61854861138917USD
- 2026-11-08: 135.92843690979004USD
- 2026-11-09: 161.01235107214356USD
- 2026-11-10: 136.82617976086425USD
- 2026-11-11: 135.92843690979004USD
- 2026-11-12: 135.92843690979004USD
- 2026-11-13: 134.60823090124512USD
- 2026-11-14: 162.33255708068847USD
- 2026-11-15: 136.02519521395874USD
- 2026-11-16: 136.02519521395874USD
- 2026-11-17: 135.92843690979004USD
- 2026-11-18: 135.92843690979004USD
- 2026-11-19: 135.92843690979004USD
- 2026-11-20: 135.92843690979004USD
- 2026-11-21: 161.86177094055176USD
- 2026-11-22: 135.92843690979004USD
- 2026-11-23: 135.92843690979004USD
- 2026-11-24: 135.92843690979004USD
- 2026-11-25: 134.60823090124512USD
- 2026-11-26: 134.88121427435303USD
- 2026-11-27: 135.92843690979004USD
- 2026-11-28: 161.86177094055176USD
- 2026-11-29: 135.92843690979004USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to November.
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Fee for full breakfast: approximately EUR 21 for adults and EUR 9 for children
- Self parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Babysitting/Child services
Room service
Dry cleaning
General
Room service
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Family room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Parking
Parking
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Dry cleaning
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk