Hôtel Montmorency & Spa
Amenities
Parking
Swimming pool
Non-Smoking Rooms
Babysitting / Child Services
Room Service
Dry Cleaning
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a steam room. Additional features at this Mediterr...
Book on Vio
Filter by:
Guest reviews
8.5
Very good
Based on 1,751 verified reviews
Who stays here?
Business
3%
Couple
61%
Family
24%
Group
8%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Hôtel Montmorency & Spa draws praise for its unbeatable location beside Carcassonne’s medieval walls, friendly staff, and pool, while feedback on room size, décor, and maintenance varies, and some amenities such as on-site parking and certain extras carry additional charges.
Read moreWas this helpful?
8
Bruno
3 weeks ago
·
Stayed 2 nights
.
.
8
Richard
6 Apr 2026
·
Stayed 2 nights
The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see.
The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see.
8
Deborah
1 Apr 2026
·
Stayed 1 night
We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
10
Jane
13 Jan 2026
·
Stayed 1 night
We just stayed one night and it was in a great location. It was right across from the medieval fortress. My room was very nice and clean. I had some trouble with the heat and patio door, but the receptionist attended to the matter immediately and solved the issue. We enjoyed the lounge area to meet with family and enjoyed cocktails and a snack. There didn’t seem like too many guests were in the hotel as we had the lounge to ourselves which was nice and almost private. Breakfast was plentiful with a good selection for each of us all served at our table. The only disappointment was that my boiled egg was not cooked to my liking. I had asked for it to be well done and it was cooked soft. Other than that, everything was good. We didn’t use the facilities other than the lounge as we were only there for the night. It was a very pleasant experience to spend reuniting with family and would recommend this hotel if you want to see the medieval town. Great location!
We just stayed one night and it was in a great location. It was right across from the medieval fortress. My room was very nice and clean. I had some trouble with the heat and patio door, but the receptionist attended to the matter immediately and solved the issue. We enjoyed the lounge area to meet with family and enjoyed cocktails and a snack. There didn’t seem like too many guests were in the hotel as we had the lounge to ourselves which was nice and almost private. Breakfast was plentiful with a good selection for each of us all served at our table. The only disappointment was that my boiled egg was not cooked to my liking. I had asked for it to be well done and it was cooked soft. Other than that, everything was good. We didn’t use the facilities other than the lounge as we were only there for the night. It was a very pleasant experience to spend reuniting with family and would recommend this hotel if you want to see the medieval town. Great location!
4
Stephen
7 Oct 2025
·
Stayed 3 nights
The room appeared clean but had a strange odour. Unhelpful staff when we asked to upgrade / change room. Decor very tired. No kettle or fridge in the room. Lacking English speaking TV channels. But great location.
The room appeared clean but had a strange odour. Unhelpful staff when we asked to upgrade / change room. Decor very tired. No kettle or fridge in the room. Lacking English speaking TV channels. But great location.
2 Rue Camille Saint Saens, Carcassonne, France
Location
When you stay at Hôtel Montmorency in Carcassonne, you'll be in the historical district, just steps from Château Comtal and Narbonnaise Gate. This family-friendly hotel is 0.3 mi (0.5 km) from Le Musée de la Torture de Carcassone and 0.4 mi (0.7 km) from Basilica of St. Nazaire and St. Celse.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties