Is parking available at the property?

Free self-parking is available on-site, and there is also an electric car charging station.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early check-in may be available for a fee of GBP 20.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including public areas and rooms. There are also step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is located in Stoke-on-Trent, approximately 5 minutes from World of Wedgwood and Trentham Monkey Forest, and about 5.2 miles from Trentham Gardens.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Are extra beds or cribs available for additional guests?

Rollaway beds are available for a fee of GBP 20.00 per day, and advance request is required for confirmation.

The Upper House Hotel in Barlaston

Average nightly price at The Upper House by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$132
March	US$135
April	US$133
May	US$140
June	US$139
July	US$139
August	US$138
September	US$143
October	US$133
November	US$125
December	US$139

What guests think

At The Upper House, guests frequently praise the friendly, helpful staff, peaceful countryside location with lovely gardens, and generally enjoyable food, while many find the rooms comfortable and the property convenient for M6 stopovers and nearby attractions.

Common downsides include occasional noise or restaurant unavailability during weddings, some small or dated rooms with firm beds or thin walls, and inconsistent breakfast experiences or slow service at busy times. Cleanliness is widely praised, though a few guests noted minor maintenance or housekeeping lapses such as stained items or a less-than-sparkling showerhead. Overall, expect a characterful country-house stay with welcoming service, restful grounds, and generally good dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Extensive grounds, easy parking, a cosy lounge and bar, and practical touches like a lift and EV chargers are appreciated. Weddings and events can limit restaurant availability or create some noise for nearby rooms.

Related guest reviews

8

Lee

21 Sept 2025

·

Stayed 1 night

Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on

10

David

15 May 2025

·

Stayed 2 nights

Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.

10

Rob

24 Nov 2024

·

Stayed 2 nights

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.

10

Martin

7 Mar 2025

·

Stayed 1 night

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.

10

Christopher

2 Oct 2023

·

Stayed 1 night

Excellent service, quiet comfortable lounge. Easy parking. Good all round service

10

Karen

11 Jul 2023

·

Stayed 2 nights

Lovely friendly staff. Relaxing setting, quiet location and beautiful scenery. Hotel had loads of character. Only downside we were unable to get in the restaurant both evenings as fully booked with external guests. We were over the main function room which had a wedding in on the 2nd night, however, it did end at 11.30pm. So would check ahead if you want to eat there in the evening. Overall a good stay.

10

Sheila

24 Jun 2024

·

Stayed 3 nights

This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!

10

Ken

14 Oct 2025

·

Stayed 2 nights

Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel

10

Jenny

26 Oct 2023

·

Stayed 1 night

Loved it! Accommodation spacious, clean and modern. Beautiful grounds, tasty food, cosy lounge and fantastic staff/service! Thank you 😊

10

Carole

10 Nov 2025

·

Stayed 1 night

Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness of rooms and public areas is praised. A few guests noted minor issues like stained linens or upholstery and a showerhead needing better cleaning, plus some areas looking a little tired.

Related guest reviews

10

Rebecca

26 Jan 2025

·

Stayed 2 nights

Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.

10

Lesley

2 Aug 2024

·

Stayed 1 night

Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!

6

Rebecca

21 May 2023

·

Stayed 2 nights

The property is absolutely stunning set in beautiful grounds with great history. I grew up in the village so ideal for still visiting my family. Unfortunately there was a wedding and our room was directly above the disco so our second night wasn’t as comfortable as we had hoped with the noise. If there is a wedding, I would have expected the rooms to be allocated differently to put those not attending it away from it. The tv in our room didn’t work and even though the bed was comfortable the rooms do need modernising but were very clean. Breakfast was standard with a range of menu options and the service was friendly but nothing above and beyond. Given the competition, would really encourage the owners to consider revamping and moving customer service up a notch to match the wonderful setting on offer.

10

Carole

18 Nov 2025

·

Stayed 1 night

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.

10

Dianne

3 Aug 2025

·

Stayed 1 night

An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️

10

Douglas

16 Oct 2025

·

Stayed 1 night

Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.

6

Sarah

8 Sept 2025

·

Stayed 1 night

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow

10

Carole

10 Nov 2025

·

Stayed 1 night

Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.

10

Jeffrey

24 Jan 2025

·

Stayed 1 night

Great staff. Interior decorating needed

10

Frederick

18 Apr 2025

·

Stayed 2 nights

Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many find rooms comfortable, though sizes vary from small to spacious suites, and decor can feel dated in places. Some report thin walls, firm mattresses, occasional noise during events, patchy Wi-Fi, and a lack of in-room fridges.

Related guest reviews

8

Lee

21 Sept 2025

·

Stayed 1 night

Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on

8

Bruce

18 Apr 2024

·

Stayed 1 night

Rooms were dated but appropriate for this property. We were only there a few hours and did not get the opportunity to indulge in the breakfast due early schedule the next day.

8

Pamela

10 Jul 2024

·

Stayed 2 nights

Exquisite setting, lovely ambiance. Room smaller than expected and mattress too hard for my bony prominences but may be preferred by some.

8

Janette

12 Nov 2024

·

We booked a Luxury Suite which was very spacious with it’s own dressing area. The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake. Wish we had more time to explore the hotel grounds.

10

Siobhan

24 Oct 2024

·

Stayed 1 night

Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.

10

Sheila

24 Jun 2024

·

Stayed 3 nights

This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!

8

J

16 Sept 2024

·

Stayed 1 night

Really nice place. Stayed in the "Bluebell" room. Was disappointed to see the condition of the paintwork surrounding the light fitting by the wardrobe; doesn't scream "4 star hotel". Also, I was a little disappointed that there were so few channels available on the TV. Other than that, I was impressed.

6

Paul

19 Apr 2025

·

Stayed 2 nights

Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.

10

Sheila

3 Jul 2023

·

Stayed 3 nights

My only complaint was the wifi! It would disconnect every couple of minutes during use. Other than that, our stay at the Upper House was excellent. : )

10

ian

29 Oct 2024

·

Stayed 1 night

pleasant staff on reception. excellent room if smaller than normal

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently friendly and helpful across reception and dining teams. Occasional slow or less personal service is reported during busy periods or weddings.

Related guest reviews

8

Lee

21 Sept 2025

·

Stayed 1 night

Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on

8

Zain

19 Nov 2025

·

Stayed 3 nights

Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received

10

Paul

1 Oct 2023

·

Stayed 3 nights

Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.

10

Rebecca

17 Feb 2025

·

Stayed 1 night

Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.

10

Carole

18 Nov 2025

·

Stayed 1 night

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.

10

Dianne

3 Aug 2025

·

Stayed 1 night

An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️

10

rob

22 Mar 2024

·

Stayed 3 nights

Fabulous country Hotel with absolutely amazing helpful friendly staff , fantastic food could not recommend highly enough

10

Douglas

16 Oct 2025

·

Stayed 1 night

Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.

10

John

16 Jul 2025

·

Stayed 1 night

This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.

6

Sarah

8 Sept 2025

·

Stayed 1 night

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Peaceful countryside setting with beautiful gardens, ideal for walks, and convenient for M6 stopovers and visits to Wedgwood, Trentham Gardens, and Stoke-on-Trent. Many appreciate the quiet, scenic surroundings.

Related guest reviews

10

David

15 May 2025

·

Stayed 2 nights

Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.

10

Rob

24 Nov 2024

·

Stayed 2 nights

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.

10

Mark

21 Apr 2024

·

Stayed 1 night

Beautiful location in its own grounds but within a short distance from such attractions as Trentham gardens and the Monkey forest.

10

Paul

1 Oct 2023

·

Stayed 3 nights

Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.

10

Colin

21 Jul 2023

·

Stayed 1 night

This is our third time here and we find it a friendly & comfortable place to stay to break our journey. The restaurant served good dinner &breakfast.Love the view & vast grounds to walk.

10

Mike

6 Dec 2023

·

Stayed 1 night

Last minute business trip. Found this place local to where i needed to be. Lovely setting and and a great location. A very warm welcome. Food and service was excellent. Room well equiped and comfortable. Was advised that there was a wedding celebration on during my stay, but this did not impact me in the slightest. Overal a great little find and will be back at next opportunity.

10

James

4 Aug 2025

·

Stayed 1 night

Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.

10

Alex

4 Oct 2025

·

Stayed 1 night

Great stay. Amazing location

10

Paul

26 May 2025

·

Stayed 1 night

Stunning location, great staff and very much recommended

8

Tina

5 Oct 2025

·

Stayed 2 nights

Lovely room, friendly staff. Great, peaceful location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and many rate dinners highly. Some guests found dinner disappointing or pricey, experienced slow breakfast service or limited options, missed items like fresh fruit, or struggled to get a dinner table when busy.

Related guest reviews

8

Zain

19 Nov 2025

·

Stayed 3 nights

Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received

8

Patricia

4 Sept 2023

·

Stayed 1 night

The hotel was very attractive inside and out and the staff were very attentive and friendly. The only thing I was not impressed with was the food. At breakfast there was no fresh fruit, to have on its own or with cereal. The burger I had one evening was very tasteless despite all the toppings, but others with me enjoyed their meals so I may have chosen badly.

10

Maria

30 May 2023

·

Stayed 2 nights

The hotel is beautiful and the staff are really friendly. Got exactly what we wanted, a relaxing and peaceful weekend. The only thing that fell short for me was the coffee at breakfast time, as with the foid being lovely, i would have liked fresh ground coffee. Would definitely go again and will also recommend it to people.

10

Deborah

8 Mar 2025

·

Stayed 1 night

The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.

10

Carole

6 Jan 2025

·

Stayed 1 night

We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.

10

Carole

18 Nov 2025

·

Stayed 1 night

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.

10

Sheila

24 Jun 2024

·

Stayed 3 nights

This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!

8

Emma

20 Sept 2025

·

Stayed 1 night

Great stopover in a beautiful Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though

6

Sarah

8 Sept 2025

·

Stayed 1 night

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow

10

Carole

10 Nov 2025

·

Stayed 1 night

Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $126	2 $149	3 $174	4 $167	5 $136	6 $154	7
8 $127	9 $149	10 $166	11 $161	12 $154	13 $158	14 $219
15 $140	16 $141	17 $166	18 $149	19 $135	20 $146	21 $187
22 $132	23 $135	24 $154	25 $148	26 $140	27	28 $191
29 $126	30 $140

The Upper House

Prices for The Upper House

Monthly average prices

About this property

Location

Room options

Classic Triple Room

Standard Double Room

Double Room, Balcony

Family Room

Executive Double Or Twin Room

Luxury Suite

Standard Twin Room

Executive Double Room

Executive Single Room

Guest reviews of The Upper House

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Upper House

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $162	27 $200	28 $175	29 $139	30	31