Lyons Woodlands Hall

Don’t stay here if you want a good night sleep. Loud karaoke in until 11:30pm. Ridiculous

My stay at the hotel was terrible because of the noise from the bingo and live music below our bedroom. I would not recommend this place to anybody.

Comf0rtable room, Good Breakfast. and entertainment on both evenings. All in all a very satisfying weekend break

From the minute we arrived, we was welcomed by amazing staff. The place is beautiful and the hotel room was perfect. Bar manager Will did an amazing job and polite. The food was delicious and fresh. Highly recommend and will definitely be back in the new year.

The hotel was charming but thats where it ended. Bed was worn out very uncomfortable mattress. Dust and grime on all the walls in and out of the room. Bathroom was worn out, some damaged to shower and tiles etc but shower was nice and powerful. Tv remote didnt work. Bar closed an hour early. Breakfast was continental instead of hot. Bread and muffins used from the day before. Breakfast items not stocked, poor choice of cereals, bread and pastry, no fresh fruit etc. Overall a bit of a let down. Also they told us they hadnt yet been paid and that it was up to us to sort that out. Bar area had toilets which had out of order urinals, broken toilet seat, toilets with no paper.

The bedroom was very clean also the bed was comfy the down side was no gym which was told there was when i booked site needs updating didn't have the right information

Hotel has so much potential. Lovely rooms & excellent food. Visit spoilt by social events catering for nearby chalets & mobile homes. So loud impossible to sleep & events going on till midnight or even later. Hotel doesn’t seem to have decided what sort of clientele to cater for but trying to please guests & chalet/mobile home just doesn’t work.

This country hotel is in actuality a clubhouse for a static caravan park, with a building sight outside the main entrance, loud music blasting out and the allocated room looked at a rubbish yard. It was so bad we chose not to stay and asked for a refund which was not granted by Hotels.com with whom we are in despite as the hotel was not as advertised or as shown in the website photograph.

Needs a lot of upgrading. Rickety chair, handles on drawers and wardrobe loose and hanging off., windows that wouldn't open/close. Booked family room, 2nd bed was a sofa bed with very thin mattress with gaps between mattress and springs - perfect for getting little fingers and limbs stuck in! We were told 3 days before arriving that kitchen was closed, so no food and no breakfast (which was Inc in price). Bar closed at 8pm. Rather depressing, even for February!

Food took ages to come out only to be the wrong order for one and the other was burnt. The entertainment was far too noisy when we were trying to sleep, it was vibrating the bedroom and went on until midnight.

The room was amazing, the en-suite was beautiful. However the toilets flush needed pressing both 2/3tokes to flush. The WiFi didn’t work in the room or where we ate. First morning we didn’t get a choice for breakfast and they didn’t have any milk to drink. My tea was made for me. Nothing was on offer, you had to ask for everything. Second day they ran out of ketchup. Service was slowish. The second day we ran out of toilet paper and no one knew where it was kept. Not sure they were ready for guests. But beautiful room, bed was super comfy!

Very basic, very clean and staff was welcoming. Nice assortment of tea and biscuits in the room

I’m writing to complain the condition of your hotel rooms and request to have refund for my stay of 1st night on 24th May in the Shakespeare room. I appreciate your ambition to serve more types of customers by refurbishing the old building to many well-decorated hotel rooms. However, both rooms we stayed have no sound-proof at all. We stayed in a room right above the main dining area on Sat, a karaoke night for the weekend. Once we stepped into the hotel at 11ish, our ears soon started to ache as there were 2 oversized speakers with overwhelming volume in a small dining hall. We rushed back in our room to escape from the noise but it made no difference. We asked staff when the party would be finished and they replied at 12am, then we went to shower. We went to bed and finger-crossed that the music stopped after 12 but diners stayed downstairs kept talking till 1:21 am. We closed all the windows but the floor and walls are so thin that it seemed they’re chatting at our bedsides. Your hotel was not properly designed and built for acceptable room service in addition to negligible sound proof toilet ceiling was too low, no shower head holder nor shower curtain, we needed to squat/kneel during showering but floor was still all wet the door lock was not working properly of the room we stayed on 2nd night Arranging activities without considering other users in respect to negligible sound-proof rooms, the party should have been ended earlier .

Overall not bad, but things let it down. Phone signal is awful, and there if no Wi-Fi as described. Great area with lovely views. Read reviews from earlier this year about the cleanliness, and hoped that as many months had passed this would have changed, but sadly not. The whole place needs a deep clean. Dust, spider webs, dead insects, clothing tags found all over the house. Vinyl floors all slippy and dangerous. Reported an issue with downstairs toilet light that still wasn’t resolved and we left. Main bedroom roof blind not working. Hot tub wasn’t switched on earlier enough, so was not warmed up until the day after arrival, which wasted a night for us. There are two rooms that are empty apart from filing cabinets, also unsafe with a broken step. Such a waste. Has potential, but needs some care and attention, which being on a park where lots of the owners love you are made to think they don’t care about the tourists. Wouldn’t recommend or return.

A very relaxing stay and everything was done to make our stay comfortable. Our room was beautiful, very clean and every comfort laid on for us.

The hotel was charming but thats where it ended. Bed was worn out very uncomfortable mattress. Dust and grime on all the walls in and out of the room. Bathroom was worn out, some damaged to shower and tiles etc but shower was nice and powerful. Tv remote didnt work. Bar closed an hour early. Breakfast was continental instead of hot. Bread and muffins used from the day before. Breakfast items not stocked, poor choice of cereals, bread and pastry, no fresh fruit etc. Overall a bit of a let down. Also they told us they hadnt yet been paid and that it was up to us to sort that out. Bar area had toilets which had out of order urinals, broken toilet seat, toilets with no paper.

we didn't get the room we requested, the shower leaked across the floor, no bath mats were down so we had to use towels to dry it up, the cord on the light in the room snapped and we couldn't turn the light out, so I had to remove the bulb to go to sleep on a night. the breakfast and main meal was undercooked a little pink inside and egg was really runny. the only saving grace was the girl who looked after us, she was lovely and friendly and really helpful

The bedroom was very clean also the bed was comfy the down side was no gym which was told there was when i booked site needs updating didn't have the right information

Leider super schlechter Service, keine Reinigung zwischen den Tagen, Personal unfähig. Wir mussten beim Auschecken ewig warten, obwohl alles bezahlt war, da die Dame dies nicht fand - man kam sich sehr doof vor. Alles super alt und in die Jahre gekommen, Badtür lässt sich nicht schließen, ….

Staff were very friendly and welcoming. The hotel was in a lovely location . The room was spacious but certain aspects of the room were poor. The bathroom had a cut off bit of carpet as a mat and it was stained. The were areas of the walls that were also stained with marks.

The room was amazing, the en-suite was beautiful. However the toilets flush needed pressing both 2/3tokes to flush. The WiFi didn’t work in the room or where we ate. First morning we didn’t get a choice for breakfast and they didn’t have any milk to drink. My tea was made for me. Nothing was on offer, you had to ask for everything. Second day they ran out of ketchup. Service was slowish. The second day we ran out of toilet paper and no one knew where it was kept. Not sure they were ready for guests. But beautiful room, bed was super comfy!

Don’t stay here if you want a good night sleep. Loud karaoke in until 11:30pm. Ridiculous

A hotel I would not probably use again…too remote. Very quirky….not very attentive staff….bedroom spacious but bathroom on a different level with hot water not easy to regulate on the bath!

Fabulous location! We stayed in 'Tower' and the room was enormous and full of character. We only stayed one night as we were attending a wedding reception nearby. Was only expecting a continental breakfast (alluded to on the Hotels.com website) but were very pleasantly surprised, and grateful, to receive a Full English. If we are oin the area again, we'd definitely return!

My stay at the hotel was terrible because of the noise from the bingo and live music below our bedroom. I would not recommend this place to anybody.

I’m writing to complain the condition of your hotel rooms and request to have refund for my stay of 1st night on 24th May in the Shakespeare room. I appreciate your ambition to serve more types of customers by refurbishing the old building to many well-decorated hotel rooms. However, both rooms we stayed have no sound-proof at all. We stayed in a room right above the main dining area on Sat, a karaoke night for the weekend. Once we stepped into the hotel at 11ish, our ears soon started to ache as there were 2 oversized speakers with overwhelming volume in a small dining hall. We rushed back in our room to escape from the noise but it made no difference. We asked staff when the party would be finished and they replied at 12am, then we went to shower. We went to bed and finger-crossed that the music stopped after 12 but diners stayed downstairs kept talking till 1:21 am. We closed all the windows but the floor and walls are so thin that it seemed they’re chatting at our bedsides. Your hotel was not properly designed and built for acceptable room service in addition to negligible sound proof toilet ceiling was too low, no shower head holder nor shower curtain, we needed to squat/kneel during showering but floor was still all wet the door lock was not working properly of the room we stayed on 2nd night Arranging activities without considering other users in respect to negligible sound-proof rooms, the party should have been ended earlier .

A very relaxing stay and everything was done to make our stay comfortable. Our room was beautiful, very clean and every comfort laid on for us.

the hotel had no record of my booking and were only able to offer me a room for one, not two, nights the room was over the bar and very noisy food poor

The hotel was charming but thats where it ended. Bed was worn out very uncomfortable mattress. Dust and grime on all the walls in and out of the room. Bathroom was worn out, some damaged to shower and tiles etc but shower was nice and powerful. Tv remote didnt work. Bar closed an hour early. Breakfast was continental instead of hot. Bread and muffins used from the day before. Breakfast items not stocked, poor choice of cereals, bread and pastry, no fresh fruit etc. Overall a bit of a let down. Also they told us they hadnt yet been paid and that it was up to us to sort that out. Bar area had toilets which had out of order urinals, broken toilet seat, toilets with no paper.

Food took ages to come out only to be the wrong order for one and the other was burnt. The entertainment was far too noisy when we were trying to sleep, it was vibrating the bedroom and went on until midnight.

Staff very helpful polite and professional. Food excellent. Room fantastic

Very friendly relaxed atmosphere, welcome and service. Would recommend.

Advertised as having a restaurant, but on arrival it was closed so I couldn't stay at the hotel ad it is in the middle of nowhere. I was promised a refund by the receptionist but it never materialised. I messaged the hotel but they did not respond. I think this is dreadful customer service and would advise avoiding the place altogether. 0/5.

From the minute we arrived, we was welcomed by amazing staff. The place is beautiful and the hotel room was perfect. Bar manager Will did an amazing job and polite. The food was delicious and fresh. Highly recommend and will definitely be back in the new year.

A very relaxing stay and everything was done to make our stay comfortable. Our room was beautiful, very clean and every comfort laid on for us.

the hotel had no record of my booking and were only able to offer me a room for one, not two, nights the room was over the bar and very noisy food poor

We have stayed in a caravan at Woodlands Hall but this was our first stay in the Hall.. It was lovely! Everything was Five Star.. In particular we’d like to thank Will who was so helpful! He was friendly and helped us sort a spare bed.. 🌟

Leider super schlechter Service, keine Reinigung zwischen den Tagen, Personal unfähig. Wir mussten beim Auschecken ewig warten, obwohl alles bezahlt war, da die Dame dies nicht fand - man kam sich sehr doof vor. Alles super alt und in die Jahre gekommen, Badtür lässt sich nicht schließen, ….

A beautiful hotel in Ruthin. Excellent staff and service. Food is excellent.

Staff were very friendly and welcoming. The hotel was in a lovely location . The room was spacious but certain aspects of the room were poor. The bathroom had a cut off bit of carpet as a mat and it was stained. The were areas of the walls that were also stained with marks.

A hotel I would not probably use again…too remote. Very quirky….not very attentive staff….bedroom spacious but bathroom on a different level with hot water not easy to regulate on the bath!

Fabulous location! We stayed in 'Tower' and the room was enormous and full of character. We only stayed one night as we were attending a wedding reception nearby. Was only expecting a continental breakfast (alluded to on the Hotels.com website) but were very pleasantly surprised, and grateful, to receive a Full English. If we are oin the area again, we'd definitely return!

Advertised as having a restaurant, but on arrival it was closed so I couldn't stay at the hotel ad it is in the middle of nowhere. I was promised a refund by the receptionist but it never materialised. I messaged the hotel but they did not respond. I think this is dreadful customer service and would advise avoiding the place altogether. 0/5.

From the minute we arrived, we was welcomed by amazing staff. The place is beautiful and the hotel room was perfect. Bar manager Will did an amazing job and polite. The food was delicious and fresh. Highly recommend and will definitely be back in the new year.

Isolated and friendly.

Overal a good stay. The whole park is very nice, peacefull, set in beautiful surroundings

The hotel restaurant meals were very good however it is a fair way out of town and services

This country hotel is in actuality a clubhouse for a static caravan park, with a building sight outside the main entrance, loud music blasting out and the allocated room looked at a rubbish yard. It was so bad we chose not to stay and asked for a refund which was not granted by Hotels.com with whom we are in despite as the hotel was not as advertised or as shown in the website photograph.

A beautiful hotel in Ruthin. Excellent staff and service. Food is excellent.

Staff were very friendly and welcoming. The hotel was in a lovely location . The room was spacious but certain aspects of the room were poor. The bathroom had a cut off bit of carpet as a mat and it was stained. The were areas of the walls that were also stained with marks.

The room was amazing, the en-suite was beautiful. However the toilets flush needed pressing both 2/3tokes to flush. The WiFi didn’t work in the room or where we ate. First morning we didn’t get a choice for breakfast and they didn’t have any milk to drink. My tea was made for me. Nothing was on offer, you had to ask for everything. Second day they ran out of ketchup. Service was slowish. The second day we ran out of toilet paper and no one knew where it was kept. Not sure they were ready for guests. But beautiful room, bed was super comfy!

Staff very helpful polite and professional. Food excellent. Room fantastic

Fabulous location! We stayed in 'Tower' and the room was enormous and full of character. We only stayed one night as we were attending a wedding reception nearby. Was only expecting a continental breakfast (alluded to on the Hotels.com website) but were very pleasantly surprised, and grateful, to receive a Full English. If we are oin the area again, we'd definitely return!

Comf0rtable room, Good Breakfast. and entertainment on both evenings. All in all a very satisfying weekend break

Advertised as having a restaurant, but on arrival it was closed so I couldn't stay at the hotel ad it is in the middle of nowhere. I was promised a refund by the receptionist but it never materialised. I messaged the hotel but they did not respond. I think this is dreadful customer service and would advise avoiding the place altogether. 0/5.

From the minute we arrived, we was welcomed by amazing staff. The place is beautiful and the hotel room was perfect. Bar manager Will did an amazing job and polite. The food was delicious and fresh. Highly recommend and will definitely be back in the new year.

The hotel was charming but thats where it ended. Bed was worn out very uncomfortable mattress. Dust and grime on all the walls in and out of the room. Bathroom was worn out, some damaged to shower and tiles etc but shower was nice and powerful. Tv remote didnt work. Bar closed an hour early. Breakfast was continental instead of hot. Bread and muffins used from the day before. Breakfast items not stocked, poor choice of cereals, bread and pastry, no fresh fruit etc. Overall a bit of a let down. Also they told us they hadnt yet been paid and that it was up to us to sort that out. Bar area had toilets which had out of order urinals, broken toilet seat, toilets with no paper.

we didn't get the room we requested, the shower leaked across the floor, no bath mats were down so we had to use towels to dry it up, the cord on the light in the room snapped and we couldn't turn the light out, so I had to remove the bulb to go to sleep on a night. the breakfast and main meal was undercooked a little pink inside and egg was really runny. the only saving grace was the girl who looked after us, she was lovely and friendly and really helpful

Food took ages to come out only to be the wrong order for one and the other was burnt. The entertainment was far too noisy when we were trying to sleep, it was vibrating the bedroom and went on until midnight.

A beautiful hotel in Ruthin. Excellent staff and service. Food is excellent.