Name: Holiday Inn Express & Suites Greensboro - Airport Area by IHG
Address: 645 South Regional Road, Greensboro, North Carolina, United States of America, Greensboro, North Carolina, US
Price range: $90–$332 per night
Rating: 8.78

What guests think

Across recent reviews, Holiday Inn Express Hotel & Suites Greensboro - Airport Area by IHG earns strong praise for clean, comfortable rooms and friendly staff, while ongoing lobby renovations and limited airport shuttle availability create occasional inconveniences.

Several guests noted quiet stays and spacious suites. Service is commonly described as pleasant yet inconsistent, with reports of delayed room readiness, early housekeeping entry, and uneven handling of refunds or billing. Breakfast is widely enjoyed, though a few mention shortages during busy times. A practical choice for airport access and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Kids enjoyed the pool and free parking is available. Ongoing lobby and first floor renovations caused dust and disruption, and the airport shuttle does not run on weekends and has limited hours.

Related guest reviews

10

Sandra

May 3, 2023

·

Stayed 1 night

I think that the airport shuttle should be schedule to accommodate travelers leaving before 8 am. There shuttle went from 8 am to 10 pm. The shuttle was part of the reason I chose that specific hotel.

10

Tamara

Sep 15, 2023

·

Stayed 1 night

The lobby is undergoing renovation so passing through is quite treacherous

4

David

Jul 6, 2023

·

Stayed 1 night

Lobby was undergoing construction. Parking was limited and the lot area was full of trash. Elevator floors were sticky. Our bathroom was not cleaned properly but we too exhausted to complain last night. Night front desk was rude. Overall customer experience was not good. We will never come back to his hotel again.

8

Richard

Jan 16, 2023

·

Stayed 19,363 nights

Construction means materials and noise circulating throughout the building. This is still a good hotel.

10

Ashleigh

Aug 10, 2025

·

Stayed 2 nights

Super quiet. Beds and pillows were very comfortable. Friendly staff. Very welcoming. Well kept and clean. For a family of five, we had plenty of space to move around. Kids had a blast in the pool. Very positive experience!

8

Kellie

Feb 17, 2025

·

Stayed 2 nights

Hotel was clean & staff was friendly. They advertise free shuttle to airport but unfortunately they forgot to mention not on weekends. Easy to Uber where needed.

2

Yvette

Sep 16, 2023

·

Stayed 1 night

Description of 2.6 mil from airport is a lie. The hotel is in renovation. No one said that. Shuttle does not operate on weekends. No one said so.

4

Timothy

Aug 17, 2023

·

Stayed 1 night

The price of this hotel is outrageous considering all the drywall and construction dust covering everything in the lobby. I never would've stayed here had I know how much construction was on going here.

6

Krista

Sep 4, 2023

·

Stayed 1 night

The hotel is under major renovation in the lobby and first floor and dust everywhere. That should be disclosed on the website. Also, i arrived late and quoted a rate of $188 plus tax to book directly with the hotel. I explained that I found a rate of $111 including tax on expedia, but they could not match that. So, I stood at the counter and booked directly with expedia. That just doesn't make sense

10

Frances

May 25, 2025

·

Stayed 4 nights

Great rooms, free parking and a continental breakfast. Staff was very friendly and hotel was clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe the property and rooms as very clean. Construction has caused dust in common areas, and a few reports mention missed spots, lingering odors, or pet smells.

Related guest reviews

4

Cynthia

Aug 31, 2025

·

Stayed 1 night

After waiting over an hour past the check in time waiting for our room to be “ready” even though about ten-fifteen others family came checked in and were able to go to their rooms, we remained patient and waited….. the day of our checkout while we were downstairs eating breakfast while my husband stayed back in bed sleeping and even though check out is at 11, the cleaners walked right into the room while he was asleep ready to clean at 9 am. They opened the door with their key and walked right in, he thought it was us coming in and asked us how breakfast was and that’s when they realized they room was still being occupied. The breakfast tasted great but there was only one person taking care of the breakfast and it was definitely felt, she was very upset the food kept running out and towards the end of my breakfast people were coming back to the tables with empty plates. And I’m not too sure how our room took longer then needed to be “cleaned” because as we left I asked my kids to check under the tables and beds to ensure nothing was getting left behind and they found Cheetos in the corners and we never took chips in the room. So there’s that.

4

David

Jul 6, 2023

·

Stayed 1 night

Lobby was undergoing construction. Parking was limited and the lot area was full of trash. Elevator floors were sticky. Our bathroom was not cleaned properly but we too exhausted to complain last night. Night front desk was rude. Overall customer experience was not good. We will never come back to his hotel again.

2

Ashley

Feb 5, 2023

·

Stayed 1 night

Terrible check in process. They said a card I used to book was declined and then gave me a completely random card number as the one that was used. I showed my Expedia confirmation with the last 4 of the card that I actually used to book and they said they still couldn’t honor my reservation without charging my card again through their own system. So I will likely have to spend time tomorrow arguing with customer service to get my money back. Also, we received two full beds instead of 2 queens. We had to use the pull out couch but had to carry up the sheets ourselves and put them on ourselves. There was a comb and crumbs inside the pull out couch. Finally, we asked for water and we’re told there are no water fountains and they do not provide a water station for guests, so we had to buy a bottle of water. So far I am nothing but irritated with this stay.

10

Angela

May 24, 2025

·

Stayed 1 night

The property was clean and everyone was friendly. Breakfast was good.

10

ROLF

Aug 21, 2024

·

Stayed 2 nights

Nice lobby, clean rooms, friendly staff and included great breakfast.

10

Ashleigh

Aug 10, 2025

·

Stayed 2 nights

Super quiet. Beds and pillows were very comfortable. Friendly staff. Very welcoming. Well kept and clean. For a family of five, we had plenty of space to move around. Kids had a blast in the pool. Very positive experience!

6

Rachel

Jul 2, 2025

·

Stayed 1 night

The room smelt really weird, the bathroom had no fan so the room and bathroom just felt wet the whole time after someone showered

8

Paula Toni

Aug 22, 2025

·

Stayed 3 nights

The property was beautiful and very clean.

10

Robert

Aug 31, 2025

·

Stayed 1 night

It was very clean.... nice breakfast.... the beds were super comfy.

10

Frances

May 25, 2025

·

Stayed 4 nights

Great rooms, free parking and a continental breakfast. Staff was very friendly and hotel was clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, quiet, and comfortable, with very comfortable beds and some spacious suites. Some guests reported issues such as AC not cooling, hard to open or ill fitting bathroom doors, and dampness or odors from lack of a bathroom fan.

Related guest reviews

4

Muhannad

Aug 26, 2023

·

Stayed 1 night

The building under construction and the door bathroom door it's not even shut completely and it's making noise

10

Curlisha

Apr 10, 2023

·

Stayed 1 night

I loved the property. The renovations were beautiful. Staff were professional and friendly. Breakfast was great. Our only issue was the bathroom door is extremely difficult to get out of in room 213. A family member had to help me out of the bathroom twice because I wasn't strong enough to open the door!

10

Irisha

Dec 14, 2024

·

Stayed 1 night

Comfortable room with pull out couch. Plenty of room.

8

Heather

Jun 26, 2023

·

Stayed 1 night

Our room was nice and clean, but the A/C didn't seem to be working correctly. There was a lot of construction going on as they were rennovating.

8

Paul

Mar 21, 2023

·

Stayed 3 nights

In a newly refurbished room. Room safe had not been properly set up.

10

Ashleigh

Aug 10, 2025

·

Stayed 2 nights

Super quiet. Beds and pillows were very comfortable. Friendly staff. Very welcoming. Well kept and clean. For a family of five, we had plenty of space to move around. Kids had a blast in the pool. Very positive experience!

6

Rachel

Jul 2, 2025

·

Stayed 1 night

The room smelt really weird, the bathroom had no fan so the room and bathroom just felt wet the whole time after someone showered

10

Amy

May 11, 2024

·

Stayed 1 night

1st time staying in an IHG hotel and it did not disappoint. The room was modern and clean. Staff were nice and the breakfast bar was very yummy. Will add to my rotation of hotels when traveling!

10

Kelly

Nov 3, 2024

·

Stayed 1 night

We stayed in the larger double queen room and it is probably one of the nicest rooms we have stayed in, even compared to high end hotels. Wish other hotels had similar rooms. The beds were extremely comfortable too. Icing on the cake was the breakfast spread which was quite extensive for a hotel without a restaurant. Definitely would stay here again!

10

Larry

Aug 6, 2025

·

Stayed 2 nights

Not a lot of food options in the immediate area of the property, but your choices increase just a few miles away; the bed was comfortable and sleep undisturbed.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful. However, service can be inconsistent, including delayed room readiness, housekeeping entering before checkout or despite late checkout, and rigid or confusing billing and refund handling.

Related guest reviews

8

Dacia

Oct 30, 2024

·

Stayed 2 nights

Our stay was great! The only issue I had was that they need a better system for late check out. We had late check out until 1:00pm and 4 different housekeepers knocked on my door from 11:00-12:45. Other than that things were great!

2

Eqbal

Mar 3, 2024

·

Stayed 1 night

I arrived at the hotel at 5 PM, the front desk associate told me the room you booked is not available. You have to wait 30-45 to get it ready. Having two kids and drove for 10 hours and hear that was not something we were expecting. I have an autistic child she is very sensitive with waiting, she was constantly crying why are we sitting in the car for another 45 minutes.

4

David

Jul 6, 2023

·

Stayed 1 night

Lobby was undergoing construction. Parking was limited and the lot area was full of trash. Elevator floors were sticky. Our bathroom was not cleaned properly but we too exhausted to complain last night. Night front desk was rude. Overall customer experience was not good. We will never come back to his hotel again.

2

Ashley

Feb 5, 2023

·

Stayed 1 night

Terrible check in process. They said a card I used to book was declined and then gave me a completely random card number as the one that was used. I showed my Expedia confirmation with the last 4 of the card that I actually used to book and they said they still couldn’t honor my reservation without charging my card again through their own system. So I will likely have to spend time tomorrow arguing with customer service to get my money back. Also, we received two full beds instead of 2 queens. We had to use the pull out couch but had to carry up the sheets ourselves and put them on ourselves. There was a comb and crumbs inside the pull out couch. Finally, we asked for water and we’re told there are no water fountains and they do not provide a water station for guests, so we had to buy a bottle of water. So far I am nothing but irritated with this stay.

10

Rosanne

Oct 6, 2024

·

Stayed 2 nights

The lady that ran the breakfast bar provided excellent service and she was friendly. In fact all the staff was pleasant. Enjoyed my stay😊

2

WILLIAM

Sep 29, 2025

·

Stayed 1 night

We arrived on the property Saturday right before check in we received the phone call we had an emergency back at my home in West Virginia we had to turn around and come back to West Virginia spoke to the customer service representative at the desk she said make sure you call tomorrow morning to speak to a manager they can help you with trying to get you a little bit of your money back called Sunday morning was told oh no there's no manager on shift this morning had to wait till Monday morning called in and spoke to Christina explained to my situation she would not even consider the situation she would not help she just said that unless she can provide proof which I can't release medical records for this we were not asking for a full refund we were just seeing if maybe we could reschedule the room fir a different time or somthing, things happen out of our control I definitely will not book here again

10

Theresa

Jul 6, 2025

·

Stayed 1 night

This was an excellent place to stay after visiting pilot mountain state park on our way to the beach. The staff was amazing, very attentive and friendly. They kept the place very clean at all times and helped quickly with any needs or requests. I would stay here again for sure!

8

Jose m

Jun 27, 2023

·

Stayed 1 night

Cleaning crew trying to access to the room before 11 but excellent place

10

Christine

Aug 28, 2025

·

Stayed 1 night

Very nice hotel with very professional and polite staff.

10

Angel

Sep 30, 2024

·

Stayed 3 nights

This property gets a 5 star, excellent customer service and rooms were excellent as well. The complementary breakfast was great as well.

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AI-generated summary based on recent guest reviews

Location

Convenient for the airport, with good access to High Point University and nearby events.

Related guest reviews

10

Sandra

May 3, 2023

·

Stayed 1 night

I think that the airport shuttle should be schedule to accommodate travelers leaving before 8 am. There shuttle went from 8 am to 10 pm. The shuttle was part of the reason I chose that specific hotel.

8

Rusty

May 16, 2023

·

Stayed 1 night

It’s going through a remodel which is acceptable but the area is very unsafe.

10

Irena

Jul 21, 2025

·

Stayed 3 nights

Everything that we needed for our stay in Greensboro. Safe and close to airport and High Point University where we were visiting. Would and will highly recommend to anyone coming to the area for High Point University visits. Will definitely stay for future visits to campus.

10

Kenneth

Aug 21, 2025

·

Stayed 3 nights

Hotel is in a good centralized location to access airport and towns.

8

Kellie

Feb 17, 2025

·

Stayed 2 nights

Hotel was clean & staff was friendly. They advertise free shuttle to airport but unfortunately they forgot to mention not on weekends. Easy to Uber where needed.

10

Sharon

Apr 10, 2025

·

Stayed 1 night

Great area

10

Marlin

May 1, 2025

·

Stayed 3 nights

Convenient for the Furniture Market.

10

Larry

Aug 6, 2025

·

Stayed 2 nights

Not a lot of food options in the immediate area of the property, but your choices increase just a few miles away; the bed was comfortable and sleep undisturbed.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for taste and variety, with friendly attendants. Some guests experienced occasional shortages or slower replenishment during busy times.

Related guest reviews

10

Tonji

Oct 14, 2025

·

Stayed 2 nights

My stay was great. The service was great, the food options were great. I like the veggie omelets the food option is something I don't see often in a buffet. The room was clean and the person who clean our room was professional. I would stay there again.

4

Cynthia

Aug 31, 2025

·

Stayed 1 night

After waiting over an hour past the check in time waiting for our room to be “ready” even though about ten-fifteen others family came checked in and were able to go to their rooms, we remained patient and waited….. the day of our checkout while we were downstairs eating breakfast while my husband stayed back in bed sleeping and even though check out is at 11, the cleaners walked right into the room while he was asleep ready to clean at 9 am. They opened the door with their key and walked right in, he thought it was us coming in and asked us how breakfast was and that’s when they realized they room was still being occupied. The breakfast tasted great but there was only one person taking care of the breakfast and it was definitely felt, she was very upset the food kept running out and towards the end of my breakfast people were coming back to the tables with empty plates. And I’m not too sure how our room took longer then needed to be “cleaned” because as we left I asked my kids to check under the tables and beds to ensure nothing was getting left behind and they found Cheetos in the corners and we never took chips in the room. So there’s that.

10

Matthew

Jul 28, 2024

·

Stayed 3 nights

Great suite, really go breakfast!

10

ROLF

Aug 21, 2024

·

Stayed 2 nights

Nice lobby, clean rooms, friendly staff and included great breakfast.

10

Vicki

Feb 3, 2025

·

Stayed 2 nights

Delicious breakfast

8

Michael

May 5, 2023

·

Stayed 2 nights

Staff is very friendly. Wi-Fi works great you can stream. Rooms are modern and very clean. Breakfast was edible.

10

RAMON A CARDONA

Apr 26, 2024

·

Stayed 1 night

Excelente experience , the breakfast was yummy

10

Kelly

Nov 3, 2024

·

Stayed 1 night

We stayed in the larger double queen room and it is probably one of the nicest rooms we have stayed in, even compared to high end hotels. Wish other hotels had similar rooms. The beds were extremely comfortable too. Icing on the cake was the breakfast spread which was quite extensive for a hotel without a restaurant. Definitely would stay here again!

10

Lori

Oct 27, 2025

·

Stayed 3 nights

I love the hotel and staff. I have stayed here for 4 years 2x a year. This year breakfast was disappointing. I have always enjoyed the oatmeal and pancakes with yogurt because I don’t eat meat.

10

Frances

May 25, 2025

·

Stayed 4 nights

Great rooms, free parking and a continental breakfast. Staff was very friendly and hotel was clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$114
March	$118
April	$179
May	$132
June	$139
July	$118
August	$112
September	$128
October	$185
November	$123
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $120	16 $117	17 $113	18 $117	19 $95
20 $90	21 $110	22 $112	23 $112	24 $118	25 $219	26 $205
27 $97	28 $107	29 $110	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $147	3 $151
4 $104	5 $107	6 $112	7 $137	8 $150	9 $153	10 $162
11 $162	12 $171	13 $201	14 $247	15 $332	16	17
18	19 $332	20 $242	21 $181	22 $166	23 $193	24 $188
25 $97	26 $128	27 $144	28	29 $332	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard King Room

Other Suite

Standard Queen Room with Two Queen Beds

Other Room with Two Beds

King Room with Roll-In Shower Disability Access

King Suite

Standard Room

Suite with Two Queen Beds

Suite with Mobility Accessible Tub

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Greensboro - Airport Area by IHG

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Prices for upcoming dates