What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately JPY 1980 for adults and JPY 990 for children.

Does the property allow pets?

No pets are allowed at the property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early or late check-in/check-out may be available for a fee, subject to availability.

Where is the property located in relation to key landmarks?

The property is located in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. It is approximately 3.8 miles from Tokyo Tower and 4.9 miles from Yanaka Cemetery.

What are the policies for guests staying with children?

Children are welcome; one child up to the age of 6 years can stay for free when using existing beds in the parent's or guardian's room.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of JPY 7260.0 per night, and cribs (infant beds) are available for a fee of JPY 550.0 per day. Advance request or confirmation may be required.

Citadines Shinjuku Tokyo - Comfortable Stay

Average nightly price at Citadines Shinjuku Tokyo by month, last 12 months (USD)
Month	Average price
January	$152
February	$161
March	$207
April	$254
May	$229
June	$196
July	$169
August	$152
September	$166
October	$245
November	$243
December	$196

What guests think

At Citadines Shinjuku Tokyo, travelers highlight spacious, apartment-style rooms with kitchenettes, friendly multilingual staff, and a convenient yet quieter Shinjuku location near metro and buses, making it an easy base for exploring while avoiding the area’s busiest streets.

Many reviews praise cleanliness and comfortable beds, plus extras like coin laundry and lobby coffee. Common drawbacks include dated or worn room elements, a small or limited gym, mixed breakfast quality and crowding, and a 10–20 minute walk to Shinjuku Station. Overall, expect a practical, quiet-in-the-city stay with space to spread out.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful extras include coin laundry and complimentary lobby drinks. The gym exists but is small or dated, and a few guests mention limited lobby seating or parking quirks.

Related guest reviews

10

Eric

Sep 22, 2025

·

Stayed 10 nights

Helpful and friendly staff. Great coffee in the lobby area. Laundry available.

10

TIEN

May 11, 2025

·

Stayed 6 nights

Everything here is excellent—clean, convenient, and the staff is very helpful. Coffee, water, and hot cocoa are all included, which is a nice touch. The only thing I wish the hotel offered is a luggage scale to borrow. Currently, there’s only one in the lobby, so guests have to make multiple trips between their rooms and the lobby just to weigh their bags—something that can be inconvenient, especially before a flight.

8

Jodie

Feb 21, 2024

·

Stayed 1 night

Comfortable stay. Very spacious room compared to other similarly priced hotels. 24/7 laundry is super convenient (but the dryers are not efficient). Thank you housekeeping staff for daily room cleaning.

10

James

Oct 4, 2024

·

Stayed 8 nights

It was a perfect location and a very nice, clean and very spacious hotel room. Comfortable, clean and quiet. The staff was awesome, friendly and helpful, and having laundry services on site was a game changer for me. From now on I’ll only look for hotels with laundry facilities.

6

YOSHIZAWA

Aug 12, 2024

·

Stayed 1 night

駐車場があるのは良かったが、最初に予約時に電話した時、日本人のホテルマンが丁寧に教えてくれました。当日、言われた通りにしましたが、車を最終的に機械式駐車場に格納する前に外国人の係員が何も言わずいなくなってしまい、閉め方が、わからず大変でした。何とか閉められたけど。途中で無言でいなくなるとかあり得ない。

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10

Douglas

Jul 17, 2025

·

Stayed 6 nights

A fantastic location for us while we explored. Super clean room, excellent AC and wonderful staff. Free coffee was lovely too in the morning!

10

Kelly

May 25, 2025

·

Stayed 4 nights

Check in and out was easy. Room clean. Bed was very comfortable. Gym was small and not a lot of equipment. Walkable to grocery and convenience store. Train was 5 min walk.

6

Masafumi

Jul 16, 2023

·

Stayed 5 nights

駐車場を併設しているのが良かった。

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10

Alic Nadine

Jul 4, 2024

·

Stayed 14 nights

The rooms were big for Japan standards. We stayed at other hotels in Japan and this hotel had the biggest room. The staff was very nice and helpful. If I come to Japan again I will be staying here. There is a gym and laundry mat on site.

6

Alvaro

Mar 7, 2025

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Stayed 3 nights

Great location, close to Shinjuku without all the noise, and lots of cheap restaurants nearby that aren't as touristy. The property was okay, nothing extraordinary. They have a gym, unfortunately, it feels very outdated and it is in a very small space, no more than two people can do free weights at the same time. The rooms in the hotel feel dated although It served its purpose; for instance, the bathroom was clean, but the bathtub and the toilet had this yellowy color from old plastic, that doesn't make it feel sanitary, although it was clean, nor welcoming to take a bath or use their famous bidet.

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Cleanliness

Rooms and common areas are generally very clean or spotless. Some report odors or worn details (dust, stains, tired carpets) that suggest occasional inconsistencies.

Related guest reviews

10

Ramon

Dec 4, 2025

·

Stayed 5 nights

Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.

6

Cassandra

Oct 20, 2023

·

Stayed 7 nights

Room was big but the layout was a bit weird. Rooms were dusty on top of the bed headboard light, there were stains on the walls from other travelers possibly scuffing their luggage, stains/mold on the painting above our bed, and the vents were dusty. Washing machines/dryer facilities are alright if you have one or two outfits being washed but Goodluck drying them. Would be just fine but the price is a lot for what you’re getting. Very disappointed overall. If I could add video I would.

6

Sanchit

Jul 3, 2024

·

Stayed 5 nights

Citadines Shinjuku looks like a run down property. The reception was also looking very cramped up and many places in the hotel specially the flloor corridoes were have a foul smell. The carpets looked run down and there is a major overhaul required in teh hotel. The rooms were small but confortable enough compared to Tokyo standards. The amenities were sufficient. If the hygine part is taken careoff then it is a good hotel to stay.

8

Cal

Nov 29, 2024

·

Stayed 7 nights

Staff was very helpful and nice. The cleaners did an amazing job, they deserve great praise.

10

Rachit

Oct 3, 2025

·

Stayed 4 nights

Everything was clean Room has North American plugs which was great for us

8

Christopher

Feb 6, 2025

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Stayed 8 nights

Incredibly comfortable bed. Daily clean done to a high standard, but room in need of a refresh and a deep clean (on arrival there was something trodden into the carpet that I was able to remove with a stiff shoe brush and a bit of elbow grease)

10

Douglas

Jul 17, 2025

·

Stayed 6 nights

A fantastic location for us while we explored. Super clean room, excellent AC and wonderful staff. Free coffee was lovely too in the morning!

6

Franklin

May 19, 2025

·

Stayed 3 nights

The hotel has a very strong spices odor. Don’t know what it is, Especially the elevator. Very unpleasant smell.

8

Scott

Apr 7, 2025

·

Stayed 3 nights

Staff were great and spoke English. Room was fairly small and had a bit of sewage order in the bathroom, which the hotel seem to know about since there was air freshener and they turned the fans on when they cleaned. Breakfast buffet looked ok but not exceptional, we did not purchase. Room was quiet with good heating controls. One side of the bed did not have an outlet or any charging ports, which was a bit annoying.

10

Carolina

Dec 30, 2024

·

Stayed 1 night

Citadines Shinjuku Tokyo was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.

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Rooms

Studios are spacious by Tokyo standards with kitchenettes and comfortable beds, and many find them quiet. Some rooms feel dated, bathrooms can be small, views may face a wall, and occasional vent or door noise occurs.

Related guest reviews

8

Sheng

Mar 2, 2024

·

Stayed 3 nights

Everything was great, except the THIN DOOR and the huge gap under the door. Every guest can hear each other. It’s very embarrassing at times.

10

Laniza

Sep 28, 2024

·

Stayed 7 nights

I absolutely had an amazing time during my 7 days stay at the hotel. I did not encounter any problems or issues. The wifi was fast. The room is always clean and tidy. The room is also spacious for a reasonable price. Train station is close by and Shinjuku/kabukicho is also close (about 15mins walk) or you can ride the bus (bus stop at the front of the hotel. The staff is very friendly and warm as well. The area though close to shinjuku is fairly quiet with less tourist. Will definitely book this hotel again if I come back to Tokyo.

10

Krissie

Sep 12, 2025

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Stayed 4 nights

Great property, close to the subway, cafes and supermarket. Our studio was much bigger than expected which was great!

8

Babett

Mar 3, 2025

·

Stayed 5 nights

The room is average there was an air vent what was super loud and cold the bathroom could do with an upgrade

10

Alexander

Oct 9, 2025

·

Stayed 6 nights

Great hotel in convenient location. Its close to Shinjuku central area but in a quieter location. There are still lots of restaurants and bars close by. We had an apartment with kitchen which provided more space than the average Japanese hotel room and there is a good supermarket close by with lots of ready meals. The kitchen is small but well equipped

6

Ying Wen

Dec 25, 2023

·

Stayed 5 nights

This property is located a few blocks from the subway station and there are some convenient stores and eateries nearby. We were initially given a room that faced an office building maybe 1m away so it barely had any light coming through the tiny window. We requested for a room that faced the street so if you easily feel claustrophobic, make that request upfront. The room came fully equipped with a kitchenette, study and beds - a good size by Tokyo standards I suppose. But it’s dated. Don’t expect modern trimmings. It is functional. I’d have preferred the towels not smell like sweat but they did, everyday. The Housekeeping staff will start knocking at 10 am and when I shouted from the toilet “Please give me 10 more minutes”, they barged in anyway. That was rude. One day I returned to find the sweater and socks I’d left on the bed strewn all over the floor. I did not enjoy my stay.

10

Harry

Oct 29, 2024

·

Stayed 8 nights

We are were very happy when were stayed here last year that we decided to come back again. The room is big and the couch is comfy to relax and even to watch Japanese tv. The kitchenette is equipped sufficiently to make simple meals/breakfast. However I think the laundry needs upgrading with newer machines that have passcode locks.

8

Jennifer

Sep 18, 2025

·

Stayed 5 nights

It was a lovely hotel. Staff was great - the double room suite was comfortable. Bathroom a bit small - mate inky reason for the four star was you could hear the train - not horribly load but it was there. No view. But it was worth every bit the money we spent on it. Great area - easy access.

10

Allison

Apr 22, 2024

·

Stayed 6 nights

This hotel was 2 stops away from the main the Shinjuku station. It's far enough away from the crazy buzz of Shinjuku nightlife but still easily commutable to all the major areas of the city. The nearby streets/alley ways had plenty of small local restaurants which offered good dinner options if were we didn't want to venture out for dinner. Of course, plenty of convenience stores around. The room itself was extremely spacious, separate sitting area and kitchenette. Honestly cost us about the same than a single bed room in more central area of Shinjuku. The room was cleaned well daily. Front desk staff were nice and spoke English, we had no issue with checking in or out. They held our luggage for us pre-check in and post check out. I would definitely consider staying here again on a future trip.

6

Alvaro

Mar 7, 2025

·

Stayed 3 nights

Great location, close to Shinjuku without all the noise, and lots of cheap restaurants nearby that aren't as touristy. The property was okay, nothing extraordinary. They have a gym, unfortunately, it feels very outdated and it is in a very small space, no more than two people can do free weights at the same time. The rooms in the hotel feel dated although It served its purpose; for instance, the bathroom was clean, but the bathtub and the toilet had this yellowy color from old plastic, that doesn't make it feel sanitary, although it was clean, nor welcoming to take a bath or use their famous bidet.

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Service

Service is widely praised as friendly, multilingual, and helpful, with support for reservations, luggage, taxis, and occasional early check-in. A few note pushy membership pitches, housekeeping lapses, or slow room reassignment.

Related guest reviews

10

Bruno Rafael

Aug 1, 2024

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Stayed 3 nights

Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property

10

Edward

Sep 23, 2025

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Stayed 3 nights

Front desk even better than most 5-star hotels

8

cintia

Mar 24, 2025

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Stayed 16 nights

Everyone was nice and helpful. Breakfast was delicious. Rooms are good size. Sheets and towels were changed every 3 days but for the 3 weeks we were there the comforter were not washed. We traveled with a baby and comforter/blankets got dirty ( left them on floor on purpose so they can see stains and change it) but they will just folded it and put it back in closet. Also the heater was way too hot out of nowhere, we got very stuffy nose every morning. The hotel has laundry room which was a plus but it takes a long time to dry all the clothes. Overall, we had a good time there, close to subway, food and taxis near by. Very walkable and safe area.

10

Mire

Jun 4, 2024

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Stayed 3 nights

I stayed during my business trip. The property is in excellent conditions and at an excellent location. People at the front desk are professional.

8

Tsz Wan

Oct 18, 2023

·

Stayed 6 nights

1)The room is big. Good enough for two people to stay. Most of the hotel room is very small in Tokyo. 2) I arrived at 8am in the morning. The room check in time is supposedly at 2pm. It is very nice of them to let me check in earlier at 10am without any additional charge.

10

Kristin

Apr 6, 2024

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Stayed 4 nights

All the hotel staff were very friendly and helpful. They let us check in a little early and check out late. They also will hold your luggage if needed. The room was a nice size, clean, and comfortable.

10

Sarah

Apr 17, 2025

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Stayed 3 nights

Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese

10

Priya

Jun 19, 2025

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Stayed 4 nights

Good location, with big sized rooms for Japan. About a 15 min walk to the main shopping areas and so many stations close by that really make the commute a lot easier. The hotel staff were really helpful when it came to forwarding our luggage.

8

Wolfgang

Dec 13, 2024

·

Stayed 4 nights

Booked Executive Double and was checked in to an ADA room with a view of a wall. Took front desk 45 minutes to get us the room we booked.

6

Nora

Dec 11, 2025

·

Stayed 2 nights

Rom og fellesarealer var rent, men det var veldig slitt. Det var merker på veggene på rommet, lister som var løse og generelt dårlig stand på rommet. Personalet var hyggelige, me opplevdes som noe masete om å bli medlem i kundeklubb.

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Location

Quieter Shinjuku setting near Shinjuku Gyoen, with many restaurants and shops; 5–10 minutes to the Marunouchi Line and about 15–20 minutes to Shinjuku Station, plus buses outside. Some guests find the walk to JR Shinjuku longer than ideal.

Related guest reviews

10

Michal

Jan 21, 2025

·

Stayed 3 nights

well equipped room. comfortable bed. nice, deep bath. breakfast was ok but not great: no soya milk or any other non-diary alternatives. also, no GF bread. nice staff, especially the gentlemen from Italy with whom I had a pleasant chat.

10

Christine

Sep 11, 2025

·

Stayed 1 night

Citadines was close enough to the Shinjuku area, so we could walk there, and far enough to not hear any of the noise. I originally laughed at the amount of umbrellas they had until it rained / poured — then I was most grateful for them.

10

Richard

Nov 18, 2024

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Stayed 8 nights

Good location for Shinjuku and its large park: then. Lots of local restaurants nearby. Connections very good vis nearby stations.

10

helle

Apr 24, 2024

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Stayed 5 nights

Great and local neighborhood but close to metro and Shinjuku. Quiet, kind people

10

Tara

Nov 29, 2024

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Stayed 6 nights

Great hotel with decent sized rooms and good facilities. The location is close to Shinjuku - about a 10 minute walk, but its far enough away to be quiet. Close to metro, short walk to the beautiful gardens and some good restaurants nearby.

10

Jingyan

Sep 11, 2024

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Stayed 3 nights

Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.

10

Celine

Jul 7, 2024

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Stayed 5 nights

Nice hotel in a great location, not too far from a subway station.

8

James

Sep 11, 2025

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Stayed 5 nights

Good location, close to subway station

6

Zack

Apr 14, 2024

·

Stayed 2 nights

Decent hotel but overpriced for what it is. If you really desire a studio apartment during your stay then this is great for you. The closest train station is about a 8-10 minute walk. The location isn’t bad but there are definitely better options at this price point.

10

Suat

Jul 19, 2025

·

Stayed 1 night

Great location only 5-10 mins walk

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Dining

On-site breakfast feedback is mixed, from good to poor, with limited variety, crowding, or early finish times noted. Many guests choose nearby eateries instead.

Related guest reviews

10

Maria

Sep 23, 2024

·

Stayed 3 nights

Great location Good breakfast Comfy beds

10

Kate

Mar 26, 2024

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Stayed 5 nights

Clean, spacious. Small gym to use. Would stay here again! Great staff. Only negative was the breakfast - western style food - not good! Would not recommend purchasing the breakfast, you can get cheaper food that is much better nearby.

10

Kurt

Feb 18, 2024

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Stayed 3 nights

This is a nice hotel with friendly staff. I chose to eat the breakfast every day and it was very good for a very low price.

8

Louis

Apr 25, 2025

·

Stayed 3 nights

Bon petit déjeuner

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10

Kevin

Mar 27, 2024

·

Stayed 4 nights

Amazing rooms. Breakfast was great but you need to get up at 6am to get on the waitlist for breakfast. If you are not used to this waitlist method you may be delayed in getting your food.

6

Michael

May 20, 2025

·

Stayed 4 nights

Likes: very good location. Comfortable bed. Dislikes: no food options. Laundry service has to be handed in before 9am. Breakfast is not great and ends too early. Rooms are tiny.

6

Jacob

Mar 30, 2024

·

Stayed 3 nights

Hotel was ok, shower was not great and Worst hotel breakfast ive had in a long time, undercooked food. Thin walls and doors.

10

Lyka

Jun 2, 2024

·

Stayed 3 nights

I love that they have a gym and staff are extremely nice and helpful! My only complain is the breakfast dining area is too small and can get really crowded, also, buffet selection needs improvement. I don’t mind paying extra for a good breakfast.

6

PETER

Nov 10, 2025

·

Stayed 4 nights

Location is good but room is average and breakfast is bad.Definitely only a 3 to max 3.5 star hotel. Overpriced.

10

Kazim

Jun 11, 2025

·

Stayed 7 nights

We had a great stay at this hotel during our family trip. The location was excellent—right in the middle of the city’s hustle and bustle—making it very convenient for exploring. The nearby train station was a big plus, allowing quick and easy access to major attractions. One of the highlights was the fully equipped kitchen in the room, which was incredibly helpful for preparing meals, especially while traveling with kids. The room cleaning and supply services were excellent and consistent throughout our stay. The hotel staff were also very friendly and welcoming, which made the experience even more pleasant. We chose not to use the on-site breakfast, as we found it a bit too expensive and not quite suited to our taste or usual breakfast preferences. Overall, a very comfortable and convenient stay, highly recommended for families!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $231	2 $283	3 $367
4 $194	5 $206	6 $222	7 $243	8 $394	9 $348	10 $341
11 $259	12 $212	13 $400	14 $360	15 $339	16 $285	17 $345
18 $223	19 $406	20 $268	21 $401	22 $436	23 $279	24 $344
25 $234	26 $256	27 $235	28 $378	29 $316	30 $288	31 $288

Citadines Shinjuku Tokyo

Prices for Citadines Shinjuku Tokyo

Monthly average prices

About this property

Location

Room options

Executive Studio, 2 Twin Beds

Studio, 2 Twin Beds

Executive Studio (Double)

Studio (Double)

Guest reviews of Citadines Shinjuku Tokyo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Citadines Shinjuku Tokyo

Considering this hotel for your Tokyo trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $140	26 $136
27 $146	28 $112	29 $127	30 $128