Is parking available at the property?

Self parking is available on-site for a fee of EUR 10 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Lamego, within a 5-minute drive of the Duoro River and Casa do Douro, and approximately 1.5 miles from the Douro Museum and Alameda dos Capitaes Park.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, both available for guests to enjoy.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Vila Gale Collection Douro Hotel in Lamego

Average nightly price at Vila Gale Collection Douro by month, last 12 months (USD)
Month	Average price
January	US$133
February	US$150
March	US$145
April	US$176
May	US$200
June	US$209
July	US$194
August	US$220
September	US$244
October	US$191
November	US$143
December	US$147

What guests think

Across reviews of Vila Gale Collection Douro, guests consistently praise the scenic riverside setting, large rooms with striking views, and friendly staff, while feedback on dining, room decor, and occasional operational issues shows a more mixed experience.

Breakfast ranges from excellent to limited, and dinner quality and reservation policies draw repeated criticism despite some positive meals. Several reviews mention musty odours, dampness or insects, and a few note limited hot water, while many others found housekeeping solid. Some note it sits a bit outside and that parking can be tight or paid. Best suited to laid back stays focused on exploring the Douro, rather than a resort style, food led experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests praised the indoor pool and spa. Parking is limited or paid.

Related guest reviews

10

Renata

10 Dec 2025

·

Stayed 1 night

Quartos imensos e bonitos, cama muito confortável, café da manhã muito bom, vista maravilhosa do Douro tanto no quarto quanto no restaurante. Piscina interna . Atendimento maravilhoso

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10

Biana

8 Oct 2023

·

Stayed 1 night

Good dinner and breakfast. Nice pool. Swimming cap is mandatory. Big room.

10

Jaeda Kasumi

4 Nov 2025

·

Stayed 3 nights

Spa was very relaxing and amazing views from your room

8

HENRIQUE

20 Feb 2023

·

Stayed 2 nights

Ótimo. A estrutura é ótima, a vista do quarto para o rio bela. Um bom custo benefício. Pontos negativos são: ausência de estacionamento gratuito e de um concierge para ajudar na organização e agendamento dos passeios. O ar condicionado, no inverno, é controlado pelo hotel e fica em uma única temperatura, o que deixa o quarto muito que te. Tivemos que dormir com a janela aberta.

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6

Julien

14 Jun 2024

·

Stayed 1 night

The staff was nice, but the night was super expensive, for a broken spa and a lot of noises from the renovations they were doing. We weren't notify of this neither compensated

4

Carlos Henrique

18 Oct 2023

·

Stayed 1 night

Hotel precisa passar por uma reforma, está velho, os funcionários sao terceirizados, logo o atendimento muito razoável. Garagem custa 18,00 Euros. Pelo valor da diária não vale o preço

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10

Christelle

19 Sept 2022

·

Stayed 1 night

Belle piscine, jacuzzi, bon emplacement, serviabilité du personnel

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6

Art

29 Oct 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

6

Marcelo

24 Jan 2024

·

Stayed 2 nights

Hotel muito bem localizado à margens do Douro. Infraestrutura em geral deixa muito a desejar. Exemplo: no check-in não tem um local coberto para estacionar e deixar as malas, e nem pessoas para ajudar com as bagangens. Estacionamento muito limitado (maioria dos carros ficam de fora). Quartos amplos e confortáveis. Num dos quartos surgiram alguns insetos. Comida razoável. Carta de vinhos limitadas. Destaca-se o bom atendimento na recepção, no bar e no restaurante, apesar de muitas vezes os funcionários estarem sobrecarregados com múltiplas tarefas. Hotel três estrelas no máximo. Poderia ser muito melhor.

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10

Nicholas

22 Sept 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

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Cleanliness

Feedback is mixed: some note musty odours, dampness, or occasional insects, while others found the hotel clean.

Related guest reviews

10

Sergio

16 Nov 2025

·

Stayed 1 night

LImpeza, conforto e atenção da equipe

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6

Tácio

10 Nov 2025

·

Stayed 1 night

Acredito que pela localização próxima ao rio tudo fica muito úmido e os quartos com um cheiro mais de mofo, porém os corredores são bem cheirosos. A localização é perfeita.

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6

jolinne

18 May 2024

·

Stayed 2 nights

Hotel is just ok. Cons: Beds very uncomfortable. Rooms abnormally large and dated. Likely once was a great hotel, but no longer. Limited hot water and a damp smell. Pros: Can’t beat the view! A short walk to some great restaurants.

8

Martin

21 May 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

6

Josiane

24 Aug 2023

·

Stayed 1 night

Nous avons une nuit au Vila Galé dans le Douro. L’emplacement est intéressant. On nous a bien accueilli et guidé à notre arrivée; la réceptionniste nous a recommandé le Aneta Wines en face dans une vieille gare pour dîner et nous avons beaucoup apprécié l’expérience. Nous avons aussi pu réserver au vignoble Val Moreira pour le lendemain. La chambre était bien quoique le décor un peu vieillot; l’hôtel est toutefois bien située avec une belle vue. Le spa était très confortable. La piscine est à l’intérieur. Malheureusement, en reprenant nos bagages il y avait une infestation de fourmis dans l’un de nos sacs qui nous a grandement incommodés pour la route du lendemain; ne laissez pas vos sacs par terre. La réceptionniste nous expliquait que la proximité de la rivière en face amenait des petits insectes et qu’ils traitaient comme ils pouvaient les chambres avec un gel. Le déjeuner était bien; un buffet avec une grande variété. Le souper au restaurant de l’hôtel n’était pas très goûteux et un peu dispendieux; rendez-vous à la place où sont les restaurants d’en face (Aneta Wines, The River, Locomotive).

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6

Art

29 Oct 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

4

Allison

8 Oct 2023

·

Stayed 2 nights

The carpet was musty and in Sun evening we saw 3 couples who were also guests turned away for dinner " bc no reservations" but it was not full or over booked. Front desk recommended a terrible boat ride to another town and we saw several nicer boats docked when we boarded ours.

6

Marcelo

24 Jan 2024

·

Stayed 2 nights

Hotel muito bem localizado à margens do Douro. Infraestrutura em geral deixa muito a desejar. Exemplo: no check-in não tem um local coberto para estacionar e deixar as malas, e nem pessoas para ajudar com as bagangens. Estacionamento muito limitado (maioria dos carros ficam de fora). Quartos amplos e confortáveis. Num dos quartos surgiram alguns insetos. Comida razoável. Carta de vinhos limitadas. Destaca-se o bom atendimento na recepção, no bar e no restaurante, apesar de muitas vezes os funcionários estarem sobrecarregados com múltiplas tarefas. Hotel três estrelas no máximo. Poderia ser muito melhor.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with river views and comfortable beds. Some found the decor dated and reported limited hot water or less comfortable mattresses.

Related guest reviews

10

Renata

10 Dec 2025

·

Stayed 1 night

Quartos imensos e bonitos, cama muito confortável, café da manhã muito bom, vista maravilhosa do Douro tanto no quarto quanto no restaurante. Piscina interna . Atendimento maravilhoso

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6

jolinne

18 May 2024

·

Stayed 2 nights

Hotel is just ok. Cons: Beds very uncomfortable. Rooms abnormally large and dated. Likely once was a great hotel, but no longer. Limited hot water and a damp smell. Pros: Can’t beat the view! A short walk to some great restaurants.

10

Biana

8 Oct 2023

·

Stayed 1 night

Good dinner and breakfast. Nice pool. Swimming cap is mandatory. Big room.

6

Yeuting

10 Nov 2025

·

Stayed 2 nights

outdated rooms and hotel in general

10

Amelia

23 Apr 2025

·

Stayed 1 night

Nice river view, room size and amenities is good.

8

Martin

21 May 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

10

Robert

26 Jun 2024

·

Stayed 2 nights

Huge room, amazing view and lovely staff. The Douro valley is stunning and this hotel was a great choice for our family.

10

Honorio

2 Jan 2026

·

Stayed 2 nights

Hotel novo, quarto amplo e muito confortável! Bom ponto de paradas para visitar vinícolas e também ficar perto da cidade. Café da manhã e restaurante muito bons.

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10

Renata

2 Dec 2025

·

Stayed 1 night

Quarto com tamanho excelente, equipe muito prestativa , hotel lindíssimo.estadia maravilhosa, com gostinho de quero mais. Um café da manhã excelente também. A vista do quarto é de tirar o fôlego

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10

Roger

6 Oct 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

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Service

Staff are frequently described as friendly and helpful, with standout assistance from reception. However, some report operational issues such as slow or incorrect check in/out, rigid dining reservations, upselling, billing or refund problems, or staff stretched thin.

Related guest reviews

10

ROBERT

13 Sept 2023

·

Stayed 2 nights

Staff in every department is fantastic!

10

David

3 May 2025

·

Stayed 2 nights

Nice staff very helpful

10

Romulo Cesar

14 Feb 2026

·

Stayed 2 nights

Quarto ótimo, atendimento muito bom

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10

JoAnne

2 May 2025

·

Stayed 1 night

Beautiful location, friendly and helpful staff.

2

Jorge

23 Jun 2022

·

Stayed 3 nights

My reservation included dinner and that was my big mistake. The menu is limited to 3 options and they don't change it for 3 days. That means you either repeat the same meal or you'll have to eat all those 3 options weather you like it or not. On the 4th day they will let you choose something else. Genius, isn't it? And if you think there is at least one good option, think again. It's all pretty terrible. Obviously, I only dined once at their restaurant. For the next days, I just went to town which has plenty of amazing restaurants with great food. I complained. Demanded a refund for the diners that I didn't have. Called 4 times over the course of nearly 3 months. Their staff was useless and I still don't have my refund nor an explanation after all this time! They always said they would get back to me on the next day but they never did. A completely disgraceful service! I wasn't expecting this level of service from Vila Gale.

10

Ana

21 Jan 2024

·

Stayed 1 night

Estadia muito agradável. Pessoal muito simpático.

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4

Roger

15 May 2023

·

Stayed 1 night

Wartezeit an der total ineffizienten Reception mehr als 20 Minuten für den Check-in - nicht angemessen für ein 4-Stern-Hotel mit diesem Anspruch. Dann wurde der Check-in elektronisch nicht korrekt durchgeführt, so dass am nächsten Morgen lange Zeit kein Check-out möglich war. Schliesslich: Frühstück erst ab 8 Uhr, obwohl wir online nachgefragt und 7.30 Uhr zugesichert erhalten hatten, worauf wir wegen der Fahrt auf den Airport angewiesen waren. Immerhin: Die Chefin sorgte dafür, dass wir dann doch um 7.30 Uhr frühstücken konnten.

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10

Nicholas

22 Sept 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

10

Roger

6 Oct 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

10

Huai Jun

17 Oct 2025

·

Stayed 1 night

Great view on the riverside. Staff were really nice and friendly despite us rocking up early unannounced

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Location

Scenic riverside setting close to Régua, vineyards and restaurants, and walkable for local dining. A few note it sits slightly outside the centre, so a car can help.

Related guest reviews

10

Deepak

5 Jun 2022

·

Stayed 1 night

Very good location on the river. Close to all good wineries. Overall very good hotel and service.

6

Tácio

10 Nov 2025

·

Stayed 1 night

Acredito que pela localização próxima ao rio tudo fica muito úmido e os quartos com um cheiro mais de mofo, porém os corredores são bem cheirosos. A localização é perfeita.

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10

Manuel

27 Dec 2024

·

Stayed 2 nights

We loved this hotel, close to all the amazing vineyards, including its own which you must suit. Just in the other side of the bridge to the city which has many amazing restaurants.

10

Maurice M

29 Sept 2024

·

Stayed 1 night

Perfect location for the area to visit nice restaurants. Nice view from the room. Staff very helpful. Will stay again.

8

Martin

21 May 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

6

Laura N

9 Jan 2026

·

Stayed 2 nights

O hotel é agradável e bem localizado. Os recepcionistas foram extremamente atenciosos e prestativos. O restaurante pode melhorar. Os pratos estavam ruins e pequenos para o preço. Além disso, o serviço feito por agendamento é ruim. Chegamos 10 minutos antes com bebe de colo, o restaurante estava vazio e ainda assim tivemos que esperar.

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8

Søren

21 Apr 2025

·

Stayed 3 nights

Fin belliggenhed.

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10

Honorio

2 Jan 2026

·

Stayed 2 nights

Hotel novo, quarto amplo e muito confortável! Bom ponto de paradas para visitar vinícolas e também ficar perto da cidade. Café da manhã e restaurante muito bons.

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10

Carlos

6 Jan 2023

·

Stayed 19,362 nights

Nice hotel, well located

10

Roger

6 Oct 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback ranges from excellent to limited. Dinner quality and variety are often criticized, and some mention rigid reservation policies, though a few had very good meals or enjoyed half board.

Related guest reviews

10

Rodrigo

30 Sept 2025

·

Stayed 2 nights

Café da manhã espetacular! Completo

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10

Andreia M J

28 Mar 2023

·

Stayed 2 nights

Incrível, tudo perfeito, vale cada euro, recomendo muito a meia pensão, o jantar é maravilhoso.

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8

Rafael

1 Jan 2026

·

Stayed 3 nights

Café da manhã muito fraco, poucas variedade

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6

Josiane

24 Aug 2023

·

Stayed 1 night

Nous avons une nuit au Vila Galé dans le Douro. L’emplacement est intéressant. On nous a bien accueilli et guidé à notre arrivée; la réceptionniste nous a recommandé le Aneta Wines en face dans une vieille gare pour dîner et nous avons beaucoup apprécié l’expérience. Nous avons aussi pu réserver au vignoble Val Moreira pour le lendemain. La chambre était bien quoique le décor un peu vieillot; l’hôtel est toutefois bien située avec une belle vue. Le spa était très confortable. La piscine est à l’intérieur. Malheureusement, en reprenant nos bagages il y avait une infestation de fourmis dans l’un de nos sacs qui nous a grandement incommodés pour la route du lendemain; ne laissez pas vos sacs par terre. La réceptionniste nous expliquait que la proximité de la rivière en face amenait des petits insectes et qu’ils traitaient comme ils pouvaient les chambres avec un gel. Le déjeuner était bien; un buffet avec une grande variété. Le souper au restaurant de l’hôtel n’était pas très goûteux et un peu dispendieux; rendez-vous à la place où sont les restaurants d’en face (Aneta Wines, The River, Locomotive).

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2

Jorge

23 Jun 2022

·

Stayed 3 nights

My reservation included dinner and that was my big mistake. The menu is limited to 3 options and they don't change it for 3 days. That means you either repeat the same meal or you'll have to eat all those 3 options weather you like it or not. On the 4th day they will let you choose something else. Genius, isn't it? And if you think there is at least one good option, think again. It's all pretty terrible. Obviously, I only dined once at their restaurant. For the next days, I just went to town which has plenty of amazing restaurants with great food. I complained. Demanded a refund for the diners that I didn't have. Called 4 times over the course of nearly 3 months. Their staff was useless and I still don't have my refund nor an explanation after all this time! They always said they would get back to me on the next day but they never did. A completely disgraceful service! I wasn't expecting this level of service from Vila Gale.

6

Laura N

9 Jan 2026

·

Stayed 2 nights

O hotel é agradável e bem localizado. Os recepcionistas foram extremamente atenciosos e prestativos. O restaurante pode melhorar. Os pratos estavam ruins e pequenos para o preço. Além disso, o serviço feito por agendamento é ruim. Chegamos 10 minutos antes com bebe de colo, o restaurante estava vazio e ainda assim tivemos que esperar.

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6

Art

29 Oct 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

10

Nicholas

22 Sept 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

10

Roger

6 Oct 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

6

Mary

4 Oct 2024

·

Stayed 2 nights

The property on first glance had a cool contemporary vibe. But the food was very limited, the room accommodations were poorly was set up. They did not have any amenities and breakfast was just average.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $193	6 $131	7 $147
8 $123	9 $123	10 $135	11 $133	12 $134	13 $138	14 $201
15 $126	16 $128	17 $133	18 $128	19 $128	20 $138	21 $187
22 $128	23 $138	24 $128	25 $128	26 $128	27 $128	28 $186
29 $134	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
		1 $128	2 $128	3 $128	4 $134	5 $161
6 $129	7 $134	8 $128	9 $128	10 $134	11 $187	12 $155
13 $128	14 $128	15 $128	16 $128	17 $128	18 $128	19 $128
20 $128	21 $128	22 $128	23 $128	24 $143	25 $143	26 $143
27 $134	28 $138	29 $173	30 $173	31

Vila Gale Collection Douro

Prices for Vila Gale Collection Douro

Monthly average prices

About this property

Location

Room options

Double Or Twin Room, River View

Family Room, River View (2 Adults + 2 Children)

Single Room, River View

Guest reviews of Vila Gale Collection Douro

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Vila Gale Collection Douro

Prices for upcoming dates

Business details