Is parking available at the property?

Yes, free self-parking is available on-site, but parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately SGD 30 for adults and SGD 15 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Singapore, just steps from Bugis Street Shopping District and a 3-minute drive from Marina Bay Sands Skypark. It is 1.6 miles from Suntec Convention & Exhibition Center and 1.9 miles from Orchard Road.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Ibis Singapore on Bencoolen - Colonial District Hotel

Average nightly price at Ibis Singapore on Bencoolen by month, last 12 months (USD)
Month	Average price
January	$132
February	$141
March	$128
April	$126
May	$122
June	$123
July	$146
August	$150
September	$129
October	$182
November	$138
December	$129

What guests think

Ibis Singapore on Bencoolen draws praise for its excellent, walkable location near multiple MRT lines and buses, compact but comfortable rooms, overall cleanliness, and friendly, helpful staff who sometimes accommodate early check in.

Facilities are basic, with no pool; lifts can be slow and crowded, but floor water dispensers and a self-serve laundry are handy. Breakfast is frequently commended for variety and value, though a few guests found the buffet or cafe offerings mediocre and the coffee weak. Recurring drawbacks include thin walls, occasional air-conditioning or hot-water issues, patchy Wi-Fi for some, and sporadic delays or confusion around security-deposit refunds. Overall, it suits travelers seeking value and convenience over space or extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple; there is no pool, the gym is basic and was occasionally closed during works, and elevators can be slow and crowded at peak times. Water dispensers on each floor and a coin laundry are useful.

Related guest reviews

6

Pret-a-

Aug 26, 2024

·

Stayed 8 nights

Building work going on floor above during the day. Very noisy. Facilities like the gym were closed as a result. No advanced warning when booking or prior to arrival.

8

Junichi

Dec 14, 2025

·

Stayed 2 nights

交通の便はとても良かったです。近くに市場だと食べるところもたくさんあります。1点難点としては、エレベーターが混んでいてなかなか乗れない時がありました。高層階ホテルのよくあることなので仕方ないかもしれませんね。コスパは良いと思います。

8

Michael

Aug 21, 2023

·

Stayed 3 nights

Nice stay for a few days in Singapore, unfortunately no pool available. Very good breakfast!

8

Zhiwei

Sep 23, 2023

·

Stayed 5 nights

Unique thing is hot n cold water are provided along the corridor.

10

Silvia

Feb 17, 2023

·

Stayed 4 nights

It is one of the very few hotels with King size beds. Dinning area was not appealing at all but breakfast was very acceptable. Room was great. No pool and very basic gym. Close to MRT

8

Charles S

Jan 6, 2025

·

Stayed 1 night

For such a large hotel, I was surprised and disappointed that it did not have a pool. I stayed at the IBIS Budget Clarke Quay three weeks earlier and it had a rooftop pool. Even though there were three reservations under my name for three consecutive nights, the hotel could not merge the reservations meaning each day I had to go to the front desk to re-program my room key.

4

Josephine

Jan 3, 2026

·

Stayed 3 nights

Small room. Crowded hotel. Didn’t check out time it’s impossible to get in an elevator if you live on a lower floor. They need to do something about this check out traffic. The staff have minimal interaction with you after checking in.

6

Shen Ing

Dec 3, 2025

·

Stayed 3 nights

Room is small, but clean. Price is okay for its condition Two major problem: the fist night when we arrived at about 23:00, the temperature of shower is cold, no hot water; Another issue is elevator

8

CARRIE

Jun 28, 2025

·

Stayed 4 nights

Ibis on Bencoolen is in an amazing location close to easy breakfast options, 711 and the Albert hawker centre. Reception is 24/7 which was great for our 1am checkin which was fast and efficient. Room is basic but comfortable and with a 3 bed configuration is a perfect family base for daily adventures. Hotel is extremely busy so elevators are often full and may have to wait for a while at peak times or cram in. Perfect to sleep in and go.

10

Yuzo

Sep 15, 2025

·

Stayed 3 nights

MRTのブギス駅、ロチョー駅、ベンクーレン駅に徒歩数分で行くことができ目的地によって選べるため、交通の便が良い。ホテルの入口に車寄せがあるのでGrabでタクシーを呼んだ時も待ち合わせ場所が明確である。ホテルのすぐ東隣にセブンイレブン、すぐ西隣にカヤトーストの店があり、便利である。ミネラルウォーターのペットボトルのサービスがなくなり、各階の廊下にウォーターサーバーを設置している。水汲みに部屋を出るのは面倒だが、好きなだけもらえるのでかえって良いし、冷水だけでなく温水もあるのでコーヒーやカップ麺には適している。空調の音が少し大きく、寝る時に気になるかもしれない。二日目以降は慣れて寝られるようになったが。エレベータに乗るときは上りも下りも部屋のカードキーをタッチして階のボタンを押すのだが、カードキーをタッチするタイミングとボタンを押すタイミングがずれると反応しないので、うまく動かないことがある。 3階にコインランドリーがあるが、洗濯機4台中2台が故障していた。洗濯機を使うにはフロントで専用のトークンを6ドルで買う必要があるのだが、その説明がわかりにくい。

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean and well kept. A few guests reported lapses such as stained linens, missed servicing, bathroom wear or odors, and an isolated leak or broken glass.

Related guest reviews

2

Glenn

Oct 19, 2025

·

Stayed 2 nights

There is a problem with the AC. I had to call the front desk to make adjustment. I actually stepped on a small piece of broken glass in the room which caused minor bleeding.

10

Brett

Oct 23, 2025

·

Stayed 5 nights

Quite a good stay. Staff were very efficient and friendly. Rooms were modern and very clean. Very close to Bugis, little India and plenty of metro stations to get around. Will stay again

4

Sinyueh Rayne

Aug 19, 2024

·

Stayed 4 nights

Can't rest well. Although this hotel is conveniently located near many restaurants and shopping places, and the in-room amenities can meet the basic needs of travel, I cannot recommend this hotel, especially for those travelers who have poor sleep quality or have high requirements for cleanliness. First of all, the walls of the hotel room are very thin, so the noise outside can be heard clearly. This is a big hotel, so there are many people coming and going in the corridor, and this noise will undoubtedly affect rest. Also, I don't know why all the pillows provided in the room are very high and not very comfortable to sleep. In addition, as a hotel with hundreds of rooms, there are always only 1-2 staff members at the front desk, which makes it normal for people who have needs or check in/out to queue up. Sometimes people from the office will come out, but they are not very timely. Finally, although my room did not have serious cleaning problems (just when I checked in on the first day, the shower gel was missing in the room...), the rooms of other people in my group had the previous guest's items not removed. There was another day when I found that my room was only half cleaned, such as the hair and towels in the bathroom were not cleaned. In summary, I did not get a good rest here, and I probably won't choose it again in the future.

10

Jack

Jan 28, 2026

·

Stayed 2 nights

Lovely staff, clean room and great location

10

Ria

Oct 8, 2025

·

Stayed 4 nights

Clean room, helpful staff and great location

4

Areum

Jul 2, 2023

·

Stayed 4 nights

Request to cleam the room, but it didn't. Should change shower head

6

Yoke Kham

Feb 26, 2024

·

Stayed 2 nights

The room I was given had a leakage from the ceiling After returning when I stepped into the room I nearly fell because there was a pool of water on the floor and as i haven’t switched on the lights didn’t notice the pool of water…. Luckily my friend who was with me caught hold of my hand…..very unhappy as I have never encountered such incident…. They changed the room to a higher floor and allowed me access to the mini bar And I have to asked for a f&b voucher

10

Sandra

Sep 12, 2025

·

Stayed 2 nights

The room was very clean and tidy. The bed was very comfortable

4

Lily

Oct 15, 2024

·

Stayed 3 nights

The property is old and worn out , especially the restroom . It made me didn’t want to use the restroom . I will not pick this hotel next time .

6

ho

Aug 16, 2025

·

Stayed 4 nights

The bedsheet has old stained 4 Lift available, but quite some time one was broken, make sure you allow enough time to get down BF many choice of foods Staff are friendly

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with comfortable beds; some have been renovated while others feel dated. Noise from corridors, hard-to-control AC, inconsistent hot water or pressure, and occasional weak Wi-Fi were noted.

Related guest reviews

8

Rekan

Jan 30, 2026

·

Stayed 2 nights

The staff was very nice, the rooms were very small.

8

Charles

Sep 27, 2025

·

Stayed 3 nights

The room was small, but clean. The shower was nice, but the air conditioner buttons were hard to get to work.

8

Sandeep

Aug 27, 2024

·

Stayed 2 nights

The WiFi is pathetic…

6

Chee Wei

Jan 9, 2026

·

Stayed 5 nights

Water temperature at the bath is very bad, suddenly cold and very hot. Dangerous

8

Svetlana

Jun 3, 2025

·

Stayed 2 nights

Good location, clean rooms, welcoming staff. Hotel is in walking distance from many food courts and MRT station. The only minor issue is soundproofing, you can hear your noisy neighbors.

8

Mark

Nov 17, 2025

·

Stayed 5 nights

A good hotel, elevators were slow and often had to wait long periods of time to go up to the room. The room was basic but comfortable, my only complaint is the noise, I could hear doors slamming shut. A basic hotel at a good price.

10

Pamela

Jan 15, 2025

·

Stayed 2 nights

We had one of the newly renovated room on level 6. Nicely done and very modern.

8

Jong So

May 8, 2024

·

Stayed 2 nights

Water amount of shower is not enough. Otherwise is good

6

Wendy

Nov 29, 2024

·

Stayed 2 nights

Stayed at this hotel for 2 nights. Staff was excellent. But the rooms are dated. I booked 2 rooms. 1 was renovated and nice. The 2nd room was not renovated & had issues with the AC and the room/washroom was very old. The security latch was also broken on the door. Would of preferred the newer updated rooms for both rooms.

10

Melissa

Sep 30, 2025

·

Stayed 3 nights

Well located for the Bugis Centre and a short walk to Arab Street (if you can stand the heat!) this hotel is a relatively affordable and good value option being only a 10min taxi ride to popular areas such as Marina Bay. The rooms themselves are clean, well appointed but very small. So if you’re in Singapore to get out and see what it has to offer then it’s a perfect choice, but if you’re expecting to spend time in your room, are staying longer than a few days or need to have a travel cot for a baby, then I’d recommend looking at other options.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with efficient check-in and occasional early check-in or room changes. However, some experienced slow or limited front-desk support and frustrations with security-deposit handling.

Related guest reviews

10

Rosemary

Dec 24, 2025

·

Stayed 1 night

The staff at the front desk are awesome. The location is terrific, close to the market and shopping malls.

10

Rajalakshmi

Jul 5, 2024

·

Stayed 1 night

We arrived early and so they had option to leave the luggage and go for shopping. Also they were so kind in booking taxis and allowing us to checkout midnight for our flight. Great service and great team

10

David

Jan 12, 2026

·

Stayed 2 nights

Excellent and friendly staff, clean room and was able to check in early which was a bonus

2

olukemi

Jul 25, 2024

·

Stayed 3 nights

The manager Roger was very rude and not compassionate at all. We checked in almost midnight to take a flight out the other morning . We asked if we could extend our check out time till 2pm since our flight out will be 8pm. He wouldn’t only to tell us till 1pm. Holiday inn will always give you an extension, they are very compassionate. Thinking out of the box and to be compassionate . A white family checked and they were giving an extension right in front of me and I challenged that. I guess the service for colored people is totally different . We have being traveling from Nz, Sydney , Tokyo, Thailand , Bali , Cambodia , Vietnam all the hotels gave us a superb service which were all 5star hotels I stayed in .

6

David

Mar 31, 2025

·

Stayed 1 night

Staff allowed an early checkin, which was nice of them. The return of the security deposit was delayed. Watch your credit closely if you choose to book with Ibis.

10

Anne Sunita

Dec 5, 2023

·

Stayed 1 night

A special thanks to Front Office staff Mr Arun. Dedicated , prioritized, went above and beyond to make sure our check in was pleasant. Felt very welcome.

4

Josephine

Jan 3, 2026

·

Stayed 3 nights

Small room. Crowded hotel. Didn’t check out time it’s impossible to get in an elevator if you live on a lower floor. They need to do something about this check out traffic. The staff have minimal interaction with you after checking in.

10

James

Oct 14, 2025

·

Stayed 3 nights

Great location for MRT use. Staff VERY helpful and friendly. Breakfast delicious.

10

Wendy

Nov 12, 2025

·

Stayed 4 nights

Nice hotel, staff friendly very clean & tidy hotel, very convienient to where I was working, I will certainly book again when working in the area :-)

6

Wei Quan

Mar 26, 2025

·

Stayed 2 nights

Facilities are what you would expect of a 3 star hotel. Service was lukewarm at best, staff was busy chatting away at the reception during check in and didnt even realise a customer’s credit card was left on the counter. Queried about the parking during check in, and had to remind said staff of it when she conveniently forgot. Was also told that they’d issue 2 parking tickets per request and could request for more when required but was later denied additional parking tickets. With so many hotels in and around the area, i struggle to figure why’d ill return to this property.

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AI-generated summary based on recent guest reviews

Location

Excellent, central base near Bugis and Rochor MRT and numerous bus lines, markets, malls, and eateries; easy for sightseeing across the city.

Related guest reviews

10

Natalie

Oct 3, 2025

·

Stayed 1 night

Great location

10

Eric

Jun 30, 2025

·

Stayed 4 nights

Location is really convenient for use with the MRT which operates efficiently. All major sites in Singapore are easily reached. The hotel provides all expectations.

10

AR

Jun 3, 2025

·

Stayed 3 nights

Location is very convenient to attraction places and shopping malls. We have a wonderful stayed with IBIS Singapore On Bencoolen.

10

Sei

Oct 25, 2025

·

Stayed 2 nights

アクセスが良く、レストランやコンビニが近隣にあり便利

10

Jack

Jan 28, 2026

·

Stayed 2 nights

Lovely staff, clean room and great location

8

Abegail

May 2, 2025

·

Stayed 3 nights

Location of hotel is great, walking distance from train stations. Staff are professional. Hotel was clean and bed comfortable.

10

Anthony

Nov 30, 2025

·

Stayed 5 nights

Location is the best

10

Pamela

Nov 26, 2025

·

Stayed 2 nights

The breakfast had a huge variety of ethnic food to satisfy all of their clientele from all over the world. Great location. Bus right at the door, MRT just down the street. Walking distance to many areas of interest. Staff was excellent. Very accommodating. I would stay here again.

10

Murray

Oct 14, 2025

·

Stayed 4 nights

excellent hotel with a great location!

10

Khanh

Oct 10, 2024

·

Stayed 2 nights

Close to restaurants, food court and MTR subways. It’s an older hotel but clean and have alll the amenities

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for breadth and value, and some enjoyed the on-site restaurant and bar. Others found the buffet average and the cafe or coffee disappointing.

Related guest reviews

8

Sander

May 15, 2025

·

Stayed 4 nights

Hotel is not too expensive given its location. The bus stops right in front and MRT on approx. 400 and 250m away is very convenient. Breakfast is your standard mediocre quality you get al over Asia. Coffee was to my taste just awful. Check in time at 15u is very late; that is almost evening. Also, thee is no hotel o formation set in the room. So: where is the laundromat? Where is the gym?When is breakfast? What are the house rules? No one will ever know if not explicitly asked. Room cleaning is good and daily, if you wish, or only upon request. That is good. All by all the hotel offers value for money.

6

Irene

Apr 28, 2025

·

Stayed 5 nights

Our room was extremely small. Entrance to the bathroom was absolutely ridiculous. In restaurant buffet was very limited and they didn’t bring out fresh stuff. Food was not fresh and mostly leftovers.

6

Kevin Chee Heng

Jun 24, 2024

·

Stayed 2 nights

The food at the cafe (restaurant) was totally horrible ..... had the "Fried" Kway Tiao .... they literally "Deep Fried" the kway tiao and put the gravy over it......not what i had expected. And the Chicken Nasi Briyani.....totally tasteless...avoid going to the cafe (restaurant)/

10

HANSEUL CHOI

Jan 8, 2026

·

Stayed 3 nights

Been to 4 different 4 star hotels in SG this one literally had the best breakfast.

10

Ina

Apr 6, 2025

·

Stayed 4 nights

The buffet breakfast is excellent. There are a lot of variety.

10

James

Oct 14, 2025

·

Stayed 3 nights

Great location for MRT use. Staff VERY helpful and friendly. Breakfast delicious.

10

Pamela

Nov 26, 2025

·

Stayed 2 nights

The breakfast had a huge variety of ethnic food to satisfy all of their clientele from all over the world. Great location. Bus right at the door, MRT just down the street. Walking distance to many areas of interest. Staff was excellent. Very accommodating. I would stay here again.

8

kensuke

Jan 23, 2026

·

Stayed 3 nights

清潔で掃除も毎日綺麗にしてくれる朝食はイマイチ

8

Teresa

Nov 26, 2025

·

Stayed 2 nights

Clean, courteous and whoever made the home made bread for breakfast deserves an award.

10

Yong Yeup

Nov 11, 2025

·

Stayed 5 nights

The breakfast was cost-effective, and location was good, room was clean but a little bit old-looking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $112	3 $119	4 $123	5 $119	6 $115	7 $116
8 $119	9 $127	10 $122	11 $127	12 $119	13 $115	14 $112
15 $116	16 $134	17	18 $138	19 $143	20 $115	21 $112
22 $112	23 $122	24 $125	25 $138	26 $132	27 $122	28 $122
29 $114	30 $109

Ibis Singapore on Bencoolen

Prices for Ibis Singapore on Bencoolen

Monthly average prices

About this property

Location

Room options

Family Room, Multiple Beds

Superior Single Room

Deluxe Room, 1 King Bed

Superior Room, 1 Queen Bed

Superior Room, 1 King Bed

Superior Room, 2 Twin Beds

Superior Triple Room, 3 Twin Beds

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 Queen Bed

Guest reviews of Ibis Singapore on Bencoolen

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Ibis Singapore on Bencoolen

Considering this hotel for your Civic District trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $196
18 $148	19 $149	20 $153	21 $162	22	23 $152	24 $143
25 $109	26 $122	27 $129	28 $148	29	30 $125	31 $117